What is the secret to breaking into Mid Level IT? Whatever im trying isnt working.
Posted by Ruminatingsoule@reddit | sysadmin | View on Reddit | 67 comments
I started in IT in 2019 as a lowly IT Dispatch Coordinator making $15 an hour. A year after, Tier 1 Help Desk, then started at an MSP as an IT Support Specialist.
It was a mind-bending, stressful job where I took back to back calls, but I learned so much there. Backup Administration, Server, Network, O365...I was doing Sysadmin work in practice, but with none of the title prestige. I was never once given a title upgrade despite the rather generous raises I was given (went from 21 to 30 per hour in the span of 3 years, and made about 4k in bonuses annually AFTER tax by the time i left). Despite leading an Azure migration project, Firewall integration project, and training new employees, I could not break out of my lowly "Help Desk" title.
Eventually, despite the good pay, I burned out and had enough. I got my Network+ and started applying to entry level networking roles. Through dumb luck + a referral I managed to land a Network Analyst role at a large company, and immediately got to work on my CCNA.
I managed to pass that after about 6 months and started hitting my head on the ceiling again. I touch Routers and Switches every day, but I rarely get to configure anything new. So I am not qualified for any Network Engineer roles. There haven't been any postings for one at this company, and they only ever seem to hire for senior roles which of course I get rejected from.
I apply for jobs outside the company that I feel qualified for, but I get rejected, or ghosted. I got one interview this year, ONE. I dont know if the lack of a degree is contributing. I have on my resume that I am currently studying my Bachelors of IT but it does not make a difference.
My question is, despite my credentials, why is no one getting back to me? What secret am I missing here? Is it the fact im biologically female causing unconcious bias? Is it no degree? Is it my shitty title I was stuck with for 4 years? I am almost at 2 years into this Network Analyst role but it feels like I get even less attention than I did at the MSP. People on LinkedIn look at my profile and I either hear nothing or get offered a crappy Help Desk role.
Im at my wits end. I've put in so much effort to advance, built a home lab etc and I feel it was all for nothing.
67 Comments
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