Looking at flights from Boston to Frankfurt in July. Anyone flown Condor?

Posted by unicron47@reddit | Shoestring | View on Reddit | 6 comments

It is the cheapest direct flight I can find (traveling with a child) but haven't heard of the airline before.

[-]

mindfluxx@reddit

They are getting brand new planes rn that look great. I am flying them in biz this summer ( alaska miles redemption ) and looking forward to it.

[-]

derp2086@reddit

How was it?! Just booked via JetBlue points for next year. Great deal at 54k + $14 each in fees!

[-]

mindfluxx@reddit

It was excellent! Great seats and food was very good. They did have the plane hot.

[-]

Just returned from trip to Croatia with legs from Boston to Frankfurt. If you get a great price it’s fine. Don’t expect much service. Food is meh. Bring a water bottle. Take it to the galley and the flight attendant will fill it for you but they’ll only come 2-3 times for actual service. IMO don’t pay for overhead bin reservation. They did nothing to actually reserve space for us on the one person we did that for. People had shit in it and the flight attendants were like reserved bin? What’s that? So we just shoved it in with the other stuff and moved on. Just don’t do it. Waste of $15. Don’t upgrade legroom if you want to use under seat storage bc you might get row in bulkhead. Otherwise that was worth it imo for overnight. Upgrade for back to us? Nah, skip it. One side of plane near back left has huge bathroom and rest are tiny. Find it - it’s worth it.

[-]

Whycakes_Possion_41@reddit

I am now beginning to discover why Condor has such a dismal rep.

I haven't even flown yet, and my stomach is tight with stress and uncertainty of a largely unrefundable, planned itinerary; and it is simply Condor's website. It is largely unfunctional.

There is no sort of "partnership" with other airlines in the traditional sense- you're crossing fingers and hoping for the best if you want to get Alaska Air miles, for example...even then, it will be at the MOST, 100% of miles flown, regardless of economy, premium, business. -(though it is possible to book via Alaska air- which has much higher prices than Condor itself)
I attempted to cancel/change my flight within the first 24 hour period using the website. Most if not all legitimate airlines have a big "cancel my flight button"- Condor does not. If you want to cancel your flight, you must call Condor airlines- and good luck going down that path. ...I was able to cancel my flight after a fair amount of time on hold- though only after arguing with the Condor service person who insisted I had gone past the 24-hour grace period- though I still had nearly 20 hours to go.
The most frustrating aspect of this ordeal is the difficulty checking in...repeatedly I tried using the website and finally downloaded the app, which has a (1.4) rating for good reason- it also barely functions. Though I was able to check in, my seat assignment that I had PAID to choose, had CHANGED to a different row- and now Condor was asking for an additional fifteen euros in order to sell me back the original seat I purchased.
Though the Condor website claims that I have checked-in, I received no confirmation email.
Of course at this point I have no boarding pass or anything that resembles a ticket. Apparently this is not unusual, though Condor claims that passengers may either print a PDF of their boarding pass or download a digital e-ticket. Forget about TSA pre-check; there is no way of entering that information online. Hence I am steeling myself for an eternal line at the Condor pre-security desk at the airport.
I actually feel pretty hopeful that I WILL get on the flight and make it to my destination...but this entire ordeal is ridiculous and there is NO WAY I am ever using this airline again.

[-]

Gold_Poetry9937@reddit

This was my worst travel experience ever. I left LGA on a one way flight to Munich, and my 2 suit cases were lost during transit. I did not receive my luggage for 2 weeks, and the customer support for Condor was horrible, and extremely non compassionate during the experience. Customer support acted as if they did not want to help me, and made me go in circles for several days before the situation was resolved. It's safe to say I will never book Condor Airline again.