[HELP] ASUS ROG STRIX X870-F - MediaTek Wi-Fi 7 (MT7925) Code 10 Error - Tried Everything!
Posted by kiivii@reddit | buildapc | View on Reddit | 11 comments
Hi everyone, I just built a new system with an ASUS ROG STRIX X870-F Gaming WiFi motherboard and an AMD Ryzen 9000 series CPU. Everything works perfectly (Ethernet, Bluetooth, etc.) EXCEPT the Wi-Fi.
The Device Manager shows the "MediaTek Wi-Fi 7 MT7925" adapter with a yellow exclamation mark and "Code 10: This device cannot start."
I am convinced this is a software/firmware handshake issue rather than a hardware defect because Bluetooth (which uses the same module via USB) works fine. I really don't want to RMA the board if I can fix this.
Here is the list of everything I have tried so far (over 12 hours of troubleshooting): - Updated to the latest BIOS version. Also tried "Load Optimized Defaults." -Went to Advanced > Onboard Devices > Wi-Fi Controller. Disabled it, rebooted into Windows, rebooted to BIOS, Enabled it again. (Still Code 10). - Unplugged the PSU and held the power button for 60 seconds to discharge static electricity. -The AsusSetup.exe runs silently (or crashes) and doesn't open a GUI. I also tried running the "Install.bat" as Admin. -Tried updating via Device Manager > Have Disk > Pointed to the driver folder. -Tried the standard "MediaTek Wi-Fi 7 MT7925 160MHz PCIe Adapter". * Tried the "RZ717" variant (since this is an AMD board). -Tried the generic "Wireless LAN Card" option. -Windows 11 is fully updated (24H2). Also installed all optional driver updates via Windows Update. -Installed all drivers including Chipset and Wi-Fi via Armoury Crate. Checked"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{GUID}" for UpperFilters/LowerFilters. There were none to delete. -The antenna is firmly connected. Ethernet works perfectly. Despite all this, the Wi-Fi toggle is completely missing from the taskbar, and the device remains stuck at Code 10. Has anyone solved this specific MT7925 / X870 issue? Is there a specific beta driver or a BIOS setting I am missing? Thanks in advance!
SpoonHandle@reddit
I have same problem with X-870A - randomly will show up in Device Manager as an "Unknown Device" and can't do anything in Windows to stop it. Powering down computer completely and turning off the Power Supply, then starting it back up fixes it temporarily. Fortunately I use the computer wired, but this also kills the bluetooth since the WiFi and Bluetooth are both on the MT7925 - wish this problem would even be acknowledged by ASUS.
battleSushi@reddit
Download these drivers https://www.fenvi.com/drive.html?keyword=wifi7+mt7925
kiivii@reddit (OP)
did not worked
Ancient-Bat1755@reddit
on windows 11 for the year I have owned it with asus x870, the mediatek 7925 driver often will disconnect and reconnect for 5-10 seconds 1-2x a gaming session
https://www.elevenforum.com/t/drivers-amd-mediatek-wifi-bluetooth.11384/
this site sometimes has new drivers that help. however that is in BT mode, if i flip to the other wireless option it has a weaker signal and other issues. I am not sure if its the mothboard wifi/bt or the asus chakram x
aminy23@reddit
Intel makes the best WiFi and up to 2022 every AMD board with Wi-Fi used Intel WiFi.
AMD hated Intel brand names all over their PCs so they chased alternatives like XMP and unfortunately MediaTek WiFi.
Google "MediaTek WiFi" and you'll see it's a piece of garbage. One of the main reasons for this is neither AMD or MediaTek stands by this product and provides proper driver support.
The best option is to get a PCIe AX210.
For example the X570 STRIX (2020) had an Intel AX200: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-x570-e-gaming-model/spec/
Version 2 (2022+) doesn't, the drivers are MediaTek: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-x570-e-gaming-wifi-ii-model/spec/
kiivii@reddit (OP)
Do you have any other recommendation? It is kinda hard to find ax210 in my country.
aminy23@reddit
AX200
Many brands resell these under various names on PCIe adaptors
Check out PCIe WiFi 6 adapters, most will use these
kiivii@reddit (OP)
Yeah i bought ax200. I hate this situation. Thank you.
DavyDavisJr@reddit
If it is still unsolveable, you can get a PCIe wifi card at a reasonable price that may be less hassle than a return and reassemble. My ethernet port on a 2 year old system had a similar issue and that is my current solution.
kiivii@reddit (OP)
Do you have any recommendation for wifi card?
FitAd5750@reddit
The Code 10 error for the MediaTek Wi-Fi 7 (MT7925) typically indicates that the device cannot start due to a connection issue or a malfunctioning driver.
You have tried the driver options.
I think try removing the wifi card, carefully clean the contacts and then reninstall the wifi card and connect the antennas, see if the wifi card works.
Sometimes also a complete power off and residual current drain helps. Shutdown, remove power cable for about 5 mins, insert the power cable, power on teh pc and reboot, see if the wifi card starts.
As others have suggested the intel AX210 is a good solution to have trouble free wifi on those amd systems.,