Emergency call handlers, if a person is unable to give their whereabouts do you terminate the call without sending help?

Posted by Stingin_Belle@reddit | AskUK | View on Reddit | 202 comments

The reason being, Last week I was seriously ill and required 3 ambulances within 24 hours, the first 2 my husband called, taken to hospital, discharged. 3rd call, I called myself, husband was upstairs, phone on silent, I couldn't get upstairs, I could just about dial 999 but was having much difficulty speaking due to pain but also on the verge of passing out, the call handler had very little/no patience with me and threatened me saying if I didn't give my postcode she would terminate my call and not send help. The location settings on my phone were on. I managed somehow to give her my details. I believe if the ambulance had not arrived within 5 minutes I quite possibly may not be here now.