Where does someone begin to deal with defaulted debt?

Posted by West_Tadpole9339@reddit | studentloandefaulters | View on Reddit | 16 comments

My loved one graduated college almost 10 years ago and worked for a couple of years before he suffered a severe mental health breakdown and completely stopped working ever since. He is in complete denial of his federal student loan (eg, doesn’t open any loan-related mail) and reacts in complete panic mode when pressed. I’ve been helping with his bills but have no visibility into his student loan debt until today I accidentally opened his mail and saw this it recently went into default. It’s probably about $20k. Where do we even start? His mental health is so fragile that I cannot just pepper him with questions or tell him to “look into” options.