Stop Code: MEMORY MANAGEMENT (0x1A)

Posted by DecentEducator7436@reddit | buildapc | View on Reddit | 28 comments

Hey all, I'm not sure if this subreddit or some tech support subreddit would be best for this kind of question... But seeing as this involves installing new RAM, and people here would be more likely to face this kind of issue, here we go.

Motherboard: ASUS TUF GAMING B550-PLUS WIFI II

RAM: Corsair Dominator Platinum RGB DDR4 3600

I've had 2 dominator RAM sticks for almost two years I think and never had any issues. A month ago, I bought 2 more sticks of the same RAM, same clock frequency, and installed it. For almost a week, I think the system ran fine under these 4 sticks. At least, I don't recall seeing the issue I'm about to discuss. Around the end of the week, I started getting a black screen of death with the message Stop Code: MEMORY MANAGEMENT (0x1A). Over the course of the month, I think I've been able to pinpoint the following:

  1. This crash happens exactly once, until the next shutdown-startup sequence. Meaning if I startup the PC, it will happen at some point, the PC will restart, and then it will not happen again.
  2. This crash does not happen until I open firefox or some game (e.g. CS, RS3, WuWa). Not sure if other things can trigger it. But if I stare at my desktop, it doesn't seem to happen.
  3. Sometimes, I start my PC and leave. I come back to my lock screen, login, and the issue doesn't happen at all. There is a chance it does happen while I'm gone and the PC just restarts, I don't know.

So the summary is: it happens exactly once and it seems to be triggered by running certain software. From researching, it seems this issue can happen from faulty memory or faulty disk.

- I've done a disk scan for all disks of my system, which showed all sectors to be healthy.

- I attempted to run Windows Memory Diagnostics Tool and got a Hardware problems were detected. I waited for the scan to finish and my system to restart, give results, only to get the blue Recovery screen with an Error Code: 0xc000009a.

I was still able to boot into my system after this, but obviously unable to see the test results from the WMDT. And please note, I did perform dism /online /cleanup-image /restorehealth and sfc /scannow, with them not really resolving the issue (despite them fixing system files). Also note, I've reinstalled and verified files of the software involved, so this is not a corrupt software issue.

Has anyone come across this issue? What can I do from here?