Built an AI chat widget that lets customers query their own data
Posted by hasajedi@reddit | programming | View on Reddit | 0 comments
Hey everyone, just launched dialektai after getting tired of answering the same data questions from customers every day.
The problem I was solving: Running a B2B SaaS means customers constantly ask "show me my California users" or "what's my revenue breakdown". Each question is a support ticket. Custom dashboards cost thousands per customer.
What I built: AI chat that connects to your database and lets customers ask questions in plain English. The hard part wasn't the AI, it was making sure Customer A can never see Customer B's data.
Security approach: 4 layers - JWT org scoping, middleware isolation, read-only credentials, query-level filters. Every query gets auto-filtered to the right organization.
What I'm looking for: Honest feedback on the landing page, suggestions on positioning, and whether this is actually solving a real problem or just my problem.