Good evening people, I'll try to make this quick. I rented a scooter in Spain, me and my wife. We are seasoned travellers and have been saving for years for this trip has we are very low income and basically this once our lifetime trip.

After renting the acooter at this place, my creditcard started buzzing with fraudulent charges + my deposit never got reimbursed. I asked for a charged back on my card and they said they'll investigate and I have to wait 90 days, I didn't have a card to pay anything so we were basically out of cash for one month.

I contacted the owner of the rental shop who, surprisingly, started laughing and said how he don't care that my wife is pregnant, hopes the baby dies and horrible things like "i pay my louis vuitton bags with tourist deposits (250euros). I tried everything and nothing. I realized after I'm not the only one. Tripadvisor, which I mistakenly didn't consult before, has this company at 1.9 stars with 100% of the reviews being that they steal the deposit and steal the CC info.

I tried putting a 1 star review on google but got my review deleted by google (so the owner reported it I assumed). I was trading the reviews, they are all fakely positive

Long story short, I'm so mad, it's alot of money for us, we lost our credit score, our money, time, peace of mind, we were due for mortgage renewal but couldn't because of all the false identity and credit lines opened etc.

Is there something I can do, spam enails/calls/1 star google review spams etc, anything to feel like justice has been served. I'm ready to pay.

I called the Ibiza (Spain) authorities where the rental place was located, after 5-6h on the phone, the gentlemen said we only take in person complaints and asked me to come to Spain...i live in Canada

Any help is appreciated