Do all Honda Civics vibrate when idle (low rpm)?

Posted by vesebr@reddit | askcarguys | View on Reddit | 8 comments

I bought a 2019 Civic Hatchback Sport in March 2020 (new). As soon as I took it home, I noticed that when I'm idle at a light, the car vibrates. (enough that if I had a bag on the seat, I'd hear it rattling. As soon said as I hit the gas, it goes away completely. In fact - turning on the air conditioning increases the rpm just enough to make it stop.

I took it back to the dealer, and they admitted "yes, it shakes quite violently." They changed the engine mounts and transmission mounts... And it still happens. The dealership basically said "just keep the AC on, and it'll be fine." I reached out to Honda Canada and they sent over an expert. He said "it idles lower than the recommended threshold."

The car has been at the dealer about 6 times now, and I'm fed up.

After a lot of back and forth between the dealer, as well as with Honda Canada, the answer they gave me was "this is totally normal. We checked on a whole bunch of Civics and they all vibrate just like this. There's nothing for us to do."

Do any of you know anything about this? Have experience with this issue? Is it actually a 'feature' and not a 'bug' like they suggest?