Wondering if anyone here has insight, work account disabled by accident
Posted by Think-End-5604@reddit | sysadmin | View on Reddit | 2 comments
One day I login to work and everything is locked out. I call support and they said my account is disabled and requires manager approval. At first I thought this was intentional due to termination but I reached out and they confirmed it was accidentally disabled. It's been almost 3 weeks since that, and a week since the Account access team finally got the ticket. I was able to login to the computer now but all m365 apps are locked out and not working. Why is it taking so long and when would it be reinabled? They said my AD account is disabled and the AIM team is handling it.
BioHazard357@reddit
That is fucking diabolical, in excess of three weeks to enable an account.
If it is Hybrid AD/Azure then when the account was disabled on-prem, it would have synced up to Azure and then been disabled in Azure.
When the account is re-enabled same should have been true, you would be able to login using on-prem AD auth straightaway, but the sync to Azure would need to complete before the account was enabled Azure side, which would affect all 365 and Azure Enterprise Application logins.
So something wrong with the sync, some setting which prevents Azure accounts from being automatically re-enabled or someone is bullshitting you and your account got deleted and they have effed something up on restoring it.
HappyDadOfFourJesus@reddit
If your IT team is supposedly working on it, why are you posting here?