A question about Microsoft 365 licenses and MSP‘s/CSP‘s
Posted by Kangaloosh@reddit | sysadmin | View on Reddit | 3 comments
I am retiring.
I was getting m365 licenses for clients thru D&H.
A client has annual licenses that I got them that expire on 12/ 31. I turned off auto renew with D&H.
A new firm is taking over on November 1.
The new firm said this:
We won’t do any MSP to MSP transfer of current licenses….
Just curious – does anybody know what that means?
I’m a one-man shop and never had to deal with taking over or releasing a tenant
The license is I got them are already in tenant admin portal.
Is that for sinking up the license expiration dates - my licenses versus licenses they buy?
If they buy through a different CSP and buy another year, without the transfer they talk about, the new license would start immediately?
I do think I saw where you could set a time for the license to start in the future with DH
But CSP’s have their own interface for buying m365 / not all offer that?
Novalok@reddit
Some CSPs allow you to essentially transfer contracts so if a client has 6m left some vendors allow you to transfer then just renew instead of replace. I believe synnex supports this. I know quite a few do not as well.
advanceyourself@reddit
This means that the new firm will not take responsibility for existing licensing or agreements. You're going to need to put together a buyout for the client to make sure you get compensated for the licensing. that is, unless you don't care about paying for the remainder of the licenses, or perhaps you already had them pay up front for the annual in which case you should be fine.
kaiser_detroit@reddit
When I've "transferred" vendors in the past all I did was buy new license through the new vendor. You're transferring the vendor or note, that's about it. You just want to time the renewal so you aren't overlapping by much. So do it a week ahead or something. I'm sure the new vendor can work that out.