Are your companies actually saving money with AI? Or just putting time into it, hoping to do that eventually?

Posted by Complete-Equipment90@reddit | ExperiencedDevs | View on Reddit | 148 comments

To me, it’s feeling like a hype cycle. But, I’m not sure of this, because my view may be too narrow. So, I’d like to hear from you what you are seeing and experiencing at your own companies.

Details, to explain my perspective.

I’m an IC, 10 years in dev with a publicly traded software company, 25 years in the software industry. I mention this as during my time, I’ve experienced the dot com bubble, and several other cycles. Investment trends aside, there are always 3 core cost-reduction strategies, that get applied at opportune points: layoffs/reduced hiring, offshoring and automation.

AI seems to me to be this moment’s attempt at cost savings through rapid automation (and sometimes offshoring, in the cases where it’s been companies using cheaper labor under the guise of using AI). I also am thinking that this can provide a convenient explanation to investors in regards to RIFs. A way to remedy the common situation that a lot of companies don’t need the growth workforce that they had in 2022 anymore. Simply put, telling the market that you’re leveraging AI for cost savings sounds better than reducing hiring because you can’t produce at the same profitability as before.

As interesting as AI is, at least for some tasks, I’m not seeing that it’s really up to the task of writing important code without a lot of hands on attention. Again, feel free to correct me! I’m only one person. I bet it works well sometimes, when the application really matches something it can automate reliably. But, not in general. And, therein lies my skeptical view of the level enthusiasm I’m seeing at the C level, and in the media. While there is a lot of sign on for AI, there usually aren’t a lot of details provided on any specific projects.

So, where are the breakthroughs? Microsoft is going to give AI tools to teachers in WA state. But, I’m not clear on what scenarios they will help with. I’ve heard: lesson plans and grading. Ok, but those really aren’t the hardest parts of teaching. I suppose chatbots can reduce customer service burden. But, what more than that?