Team Fortress 2.

The game has an incredible style about it, with practically unending charm with its 8 fantastic characters. It has a myriad of weapons and tools to experiment and play with. It's had nearly 2 decades of community support to make it greater than the sum of its parts. And it's an absolute classic that still hasn't been beaten, as far as class-based team shooters go.

But then you dig into the shit. The game's days of frequent updates are long over. It's on life support nowadays, with most in the community joking that it's upkept by a potted plant and VALVe's janitor. That myriad of weapons and tools is gated, mostly behind either achievements or having to purchase them, one way or another, which makes the game very hard for a new player to just slide into, especially so late in its lifetime. The last major update that the game was left on was an absolute slap-in-the-face shitshow dumpster fire, and it was preceded by multiple other major updates that were also terrible. The last good update for the game (and perhaps the best update for the game) was Love & War, back in mid-2014. Everything after that was a catastrophe, for one reason or another.

Then there's the Bot Crisis of the last few years, wherein a massive amount of cheating bots were playing on VALVe's servers, making the game nigh-unplayable for actual players. That "ended" a little while ago, but looms with the threat of returning. And those were just the bots that were "playing" the game and killing people. The majority of "active users" in the game are actually idle bots that stand around doing nothing but collecting randomly-dropped items that they stock up and trade on the Steam Marketplace, creating a source of passive income for VALVe that I'm sure contributes to them never having fixed this.

Then there's also the general weapon imbalance and the absolutely fucking idiotic choices made by VALVe in the years after Love & War, causing increasing problems, despite the "basic common sense" changes that were made to some weapons within those years.

And, personally, I'd just as soon say that Pyro's that entire reservoir of shit on his own. Thus, what I meant by "8 fantastic characters".