Anyone ordered from volousports.com
Posted by dareibreathe1@reddit | overlanding | View on Reddit | 130 comments
From my research, looks like a somewhat legit site. Obviously they are buying the Chinese caps, but the discounts aren’t so crazy like when you see a $3000 product discounted to $200. Looking at getting a cap for my 2025 Tacoma. Only have a few grand and haven’t been able to find one used locally. Anyone got any experience with this site?
New-Phrase-6673@reddit
Hey, I just received my cap yesterday. It did take 3 months to get here. I was a little apprehensive about placing the order too. I have 2019 f150 with a 6.5 ft bed. I had to correspond with their engineering people to take and give measurements of my beds dimensions. It seemed like more than necessary for a year make and model you can select on their website. That made me worry for 3 months....
Well the fear was warranted for me, my side panels are ~4 inches too long. I am currently in contact with support. Their support is there and helpful, so I do feel safe with them finding a solution. Now I have to take more pics/videos of how it doesn't fit correctly and disassemble what I have already half put up on the truck. I am going the extra mile though, I will reassemble it (except the top) on my garage floor and measure what they gave me to compare it with the measurements I sent them back in June/July.
New-Phrase-6673@reddit
NoIdea4u@reddit
I got mine put together yesterday, and it's about 1.5 inches too long. What are they doing to fix your issue?
One_Flight_3930@reddit
Mine is too long also, 2018 gmc 1500 5'8" bed
One_Flight_3930@reddit
They sent me the shorter tailgate section. Its all good now. The communication was excellent. Just took little longer then I would have liked to get, but was stuck in customs for a week.
One_Flight_3930@reddit
Yep, I got mine delivered on 10/3/25 It is 4in too long also. Order back on 6/23
New-Phrase-6673@reddit
So, I did all the remeasure stuff and stayed in contact with support. They have agreed to send me a new cap. I provided new measurements and photos for them to go off of. Hopefully it comes through and correctly.
Oh yeah, they don't even want the first cap back. So I have a cap for sale on a discount.. lol... Should fit a 7 ft bed.
I do want to point out I did go overboard with showing what I sent on the first order vs what I received vs the remeasure I did 2 days ago. And I hope they are good to you too. Just stay nice, they are pretty good on the customer service end.
One_Flight_3930@reddit
Do you know if its going to be another 3 months to get the new one?
New-Phrase-6673@reddit
Sorry, got a little busy. They said they would have it here in a month or so. I am just speculating here, but they might be new to this. It's a nice looking cap, seems built well, they just have to lock in on getting the measurements correct. Please do let me know how it goes for you.
One_Flight_3930@reddit
They are sending me a shorter end piece, and they refunded me $100 bucks. They said 7 days to make the new part, and around 20 days to receive it. The customer service is pretty remarkable.
One_Flight_3930@reddit
Right on. They have a customer service person texting me, a very nice person. I gave them what they asked for, and we'll see what happens. Thanks. Ill keep ya posted on what happens over here
One_Flight_3930@reddit
dareibreathe1@reddit (OP)
Hope your experience is real like you say.
Unfortunately, still need to be skeptical due to no pictures, no previous posts on your account and your account is about 10 minutes older then this post. These unfortunately are the tactics the company has been using all over Reddit.
New-Phrase-6673@reddit
I just put pics and a screenshot up of what I mean. It's a pain but their support has been good so far... Very communicative throughout the whole process. I will let you know when/what they figure out with me. Hopefully it's a correct cap. The build and look are both decent, worth the cost and wait, if it bolts up cooperatively...
No directions though and it's a little more of an advanced assembly. Not bad, but if you don't have a lot of experience doing assembly like this, definitely get a helper and maybe seek out advice. It can be put on the truck panel by panel by yourself. I would suggest a mock fit like what I was doing to size and place the insulation tape correctly. And prep to protect from excessive adhesive at the mating surfaces.
New-Phrase-6673@reddit
Oh it's legit. I just spent the past few hours taking pics and videos of how I left it last night after I found out it was too big. I had a friend help get the tailgate panel on so I could capture that.. I took it all apart and mocked it up (2) 2x4s, so I could compare the measurements sent with what I received.
New-Phrase-6673@reddit
These are some of the specs I originally sent them. Sry, had to bank my identity..
New-Phrase-6673@reddit
New-Phrase-6673@reddit
New-Phrase-6673@reddit
New-Phrase-6673@reddit
New-Phrase-6673@reddit
NoIdea4u@reddit
I also had to provide all the measurements even though mine was also listed in the dropdown. I hope they got mine right, I'll find out tomorrow.
NoIdea4u@reddit
I gave it a shot, worst case scenario I'll take it up with my CC Company...
So far, they sent the order receipt, asked for various dimensions.
I think if they were out to rip me off they wouldn't bother with follow-up emails.
I do think the posts here on Reddit are phishy advertising, they never respond with any answers, etc.
I'll followup if/when I receive it and what if it's worth it.
beersandMEATLOAF@reddit
Any luck, I really want to pull the trigger on one but I need at least one internet stranger to confirm they received what they ordered. Haha
NoIdea4u@reddit
Nothing yet, I followed up last week and they said it's sitting in the cargo ship but was delayed because of a monsoon... I'm still holding out hope. 🤞🏻
Icy-Initiative4400@reddit
Any luck?
NoIdea4u@reddit
Not here yet, but was given an ETA of mid September.
Icy-Initiative4400@reddit
Let me know
NoIdea4u@reddit
I got a text and email notification today saying it landed in Port and after inspection they'll contact me to arrange freight delivery.
Icy-Initiative4400@reddit
Thanks for the updates. I’m holding out hope for us both fingers crossed.
NoIdea4u@reddit
Got an email last night with the freight company info and PRO number, it should be here this week.
Medical-Tackle-4018@reddit
So did it ever show up or not??
NoIdea4u@reddit
Yeah it showed up, was the wrong size then they sent a new panel, I just got it back together a couple days ago. Now it fits like its supposed to.
Medical-Tackle-4018@reddit
Did you go with the steel or the aluminum?
NoIdea4u@reddit
Steel, its quite robust and frankly heavy AF. My truck has heavy duty leaf springs and shocks, so it actually rides better now that its weighted down.
buy-why@reddit
God dang, I just got the same runaround from wanderfox, I’ve been waiting 6 months for my shell, they keep saying it’s shipping next month, I dealt with my bank and got my money back.
Creepy-Ad6431@reddit
Unfortunately, we experienced one where it was a scam and they had scammed others. They had replied to emails. If they say 6 to 8 weeks its definitely a scam, as they are shipped from overseas and no other cap company building there can get it in that time frame. We later bought through Nghtowl Off Road. Many of the other customers went there, as well. We have our cap and are happy with it. Linus spoke to us and walked us through for about an hour when we were deciding, as we were apprehensive of ordering again after our first experience. I highly recommend Nghtowl. Unfortunately, OVS didn't make a cap for the long bed Tundra when we ordered.
NoIdea4u@reddit
Who was the company/website that scammed you? You should out em, so other people know.
I'm not convinced it's a "scam" yet, definitely a Chinese product, which they don't advertise upfront.
We shall see.
Creepy-Ad6431@reddit
I would need to look up the name. They actually shut down immediately when we posted on their site as others were asking if they received their orders. After several back and forth emails with concerning responses, it became clear. Later found out they had lifted images from other companies and used to create their site. Both web and Instagram. They were very responsive until the order was placed and paid for....then spotty with no answers. Was able to get my money back from the credit card company, and I know others were, as well. They aren't out there any longer, but this definitely reminds me of that. Could be legit, but I'd be cautious.
NoIdea4u@reddit
Yeah, I'm definitely cautious... if it doesn't show up by the end of the month I'll contact my CC company.
Icy-Initiative4400@reddit
Did you ever get tracking and shipping info?
NoIdea4u@reddit
They notified me today that it's in port and they'll contact me for freight delivery.
Icy-Initiative4400@reddit
Any news?
NoIdea4u@reddit
I got the call from the shipping company this morning, they'll be delivering it tomorrow.
So, it is real. Hopefully it's in good shape and good quality.
Icy-Initiative4400@reddit
Fingers crossed. Can wait to see what it looks like. What truck did you buy it for ?
NoIdea4u@reddit
It's for my 2nd gen Tacoma.
Icy-Initiative4400@reddit
Hell yeah, it’s gonna look sick!
NoIdea4u@reddit
I sure hope so 🤞 the guy in the comments with one that doesn't fit has me a little nervous.
Icy-Initiative4400@reddit
Same. But I’m wondering if he messed up on measuring. They are pretty thorough with that part of the process.
NoIdea4u@reddit
He posted all the pics, looks like a legit f-up on their part, hopefully they'll make it right.
Otherwise the quality looks pretty decent.
Icy-Initiative4400@reddit
That’s super unfortunate. God I hope mine fits lol
NoIdea4u@reddit
It showed up, I put it together and it fits and looks great.
ooooopium@reddit
Good for you man! You should take more photos and send! Any concerns?
NoIdea4u@reddit
Nothing really... it's heavy AF, so if you're looking for something light it's not... There are no instructions, but went together pretty easily, only one bolt didn't line up out of about 100. I'm probably going to regret not putting lock tight on them.
I don't think the clamps they sent will work for me because I have bed rails, but I'm going to wait until tomorrow in the daylight and see if I can make something work. It takes a solid couple hours to put together.
The hardware they sent is stainless steel and they sent silicone and seals which I'll probably be covered in for a week.
I time-lapsed the assembly and I'll do a walk through video and post it.
ooooopium@reddit
Awesome! It looks like it’s in 6 panels, I was trying to figure out how the roof is supported without relying on sheer for the screws. If you get a chance it would be much appreciated to get a good look at that
NoIdea4u@reddit
Here's a pic of the underside of thr roof panel.
ooooopium@reddit
Thank you for sending, it looks pretty stout to me, I hope it holds up well for you and you’re stoked on the purchase
NoIdea4u@reddit
There was a mistake on mine, but they addressed it super fast and are making right which is phenomenal.
So while I was bummed about the screw up, I'm still impressed with the product and even more impressed with their response to an issue.
ooooopium@reddit
Excellent, I’m going to follow you to see the build finished with your full set up. I might end up getting one
NoIdea4u@reddit
👍 heck yeah, I'll post a build video once it's all done.
NoIdea4u@reddit
There is quite a bit of overlap that the roof sits on from the four sides. Then the load rails have welded bolts and you put nuts on the underside. I could count but I'd guess there's probably 30 bolts clamping it to the sides, and the front and back.
I also siliconed the shit out of it. The whole thing feels stout, time will tell how well it holds up.
NoIdea4u@reddit
Oh and it's 5 panels and 2 load bars.
NoIdea4u@reddit
Looking a little closer this morning and getting it all clamped down, it's overhanging my tailgate by about an inch and a half, and I have zero wiggle room, so thats kind of a bummer. I'm not sure how I'm going to solve that issue.
NoIdea4u@reddit
I emailed them about it... Someone text me back and within and hour they had a resolution for me.
Honestly I couldn't ask for a better response. I'm impressed.
Icy-Initiative4400@reddit
Oh fuck yeah fuck yeah. Hell yeah dude! Super stoked for you!
NoIdea4u@reddit
Thanks! What a relief! And really feel like it was a deal.
Icy-Initiative4400@reddit
I looks really good man! What a relief. Glad it worked out. Can’t wait for mine now 😁
NoIdea4u@reddit
Bet... get a bottle of lock tight and some latex gloves. I'll be trying to get the black silicone off my hands for a year.
Probably only another week or so for you!
Icy-Initiative4400@reddit
Yeah that black silicone can be some nasty business lol
BushmasterViper@reddit
That was a big red flag for me. When they told me to take all kinds of measurements, I figured it for a scam. They should already have the specs on our vehicles. The Google phone was another red flag. I cancelled the order and contacted my credit card company to make sure the payment didn't go through. I then contacted a local Recon Recovery dealer in Knoxville and ordered a Smart Cap. All I had to do was tell them the year, make, and model of my truck. I received it in two or three weeks, put it on myself, and it's badass.
NoIdea4u@reddit
I got an email last night with the Shipping company name and PRO number, so I think it's real and should be delivered this week... I'll post when it/if it does.
NoIdea4u@reddit
They told me the name of the cargo ship it's supposed to be on and that it's supposed to arrive in port 9/18. They said once it arrives and is inspected they'll arrange to have it delivered by freight.
Icy-Initiative4400@reddit
Keep me updated as well.
Virtual-Arrival-2077@reddit
I’m about to buy for my 2025 Tacoma as well… let me know
NoIdea4u@reddit
It's getting delivered tomorrow.
RealStage1111@reddit
I’ll say this about Volousports truck caps. After that you can make your own mind up. I have a 2025 Toyota Tundra 1794 edition. I when with Volousports truck caps just for the cost and appearance. Yes it did take almost 3 months to have it delivered to my house from China. They kept me posted through text and email where it was at and the next destination. I normally don’t purchase over the website. Being the price and quality of material, I went ahead and ordered it. They have gone beyond what most companies do. I have a problem, I text them they respond with in 45 minutes. Took about 3 hours to assemble. I’m very pleased with the outcome. Just need to have some patience. That is the biggest problem with today society everyone wants it now. Don’t get me wrong, I have caught myself doing the same thing. I think you will very pleased with the outcome. James 👍👍
dareibreathe1@reddit (OP)
While you may be telling the truth, it’s going to be hard to take this post as a honest post when you have never posted before and your only post is to support a company that has been making posts with false claims all over Reddit.
Hopefully people can save money and get a good deal and get the product in a timely manor, but ultimately I went with a Westin cap and couldn’t be happier.
Charming-Rip-805@reddit
There not false claims volous sport is legit
Charming-Rip-805@reddit
Hey sir how are you I’m new to Reddit I have questions if you don’t mind answering I ordered same topper for my limited 2025 tundra took me also about 3 months for delivery. So here’s my question did the clamps you received work with your truck to fasten down the topper?
brad_knox@reddit
I placed an order two ish weeks ago. Reading this is making me sweat. They have been super prompt with communication about the cap. They texted me when they didn’t get an email back from me confirming the order. Then they wanted some super specific dimensions and even asked about one spot in particular they thought could present an issue. I just texted them to see if they can provide some assurance they’re not a scam… fingers crossed.
Charming-Rip-805@reddit
Did you order your cap if so did you receive it I ordered from volous about 3 months ago They made everything happen that they told me. The order an measurements all went well I received my order about 2 weeks ago volous is a real business I’m sure they have a low overhead I’m very skeptical about things on line but something just felt right about this and I was right.
brad_knox@reddit
So I cancelled the order. I looked up the warehouse address on Google earth. It has some Chinese symbols on a door close by, but the doors are open with Amazon packages ready for pickup in the imagery, not big crates. I texted and politely asked them to offer some confidence in the company. They were very nice and sent me pictures of a bunch of deliveries that had been made, but never sent any pics of caps installed, just the packages in someone’s driveway. The pictures had addresses on them (some in Chinese) so I used ChatGPT to identify the locations, then I looked them all up on Google earth to see if I could find a vehicle with a cap installed. I couldn’t. After this, I looked at the address my card was charged to: Portland Oregon address to a building. I Google earthed it and saw the name of the building. I looked up the building and it is for lease (ie, nobody home). So I called my credit card company and opened a dispute, and cancelled the order via text with them. They sent me a confirmation of cancellation via email and text, and informed me they are legit, but understood my concerns. No issue, but haven’t gotten a refund- yet. I think they may be real, but someone with balls of steel on here needs to confirm. I’m going in a different direction for now but would love to help a growing business in the future if they are indeed- legit. All this to say- don’t count them out yet, but there are certainly a lot of red flags. I’m glad my credit card company has my back at the end of the day, and I hope they follow through with the cancellation and refund. I feel bad (if they are legit) for cancelling, but customer experience is the real selling point now and I think they have a lot to learn before they can plant their feet in this consumer base. I hope they’re real and I hope y’all get some sick caps, because they do look epic, and for the price, unbeatable.
BushmasterViper@reddit
Check out Recon Recovery if you're still looking for a cap. They have a number of different brands. I went through a local dealer in Knoxville and had them order a SmartCap for me. It was out of stock at RR but it still arrived in like two or three weeks. Like you, I had originally ordered from Volousports and cancelled the order after the humbug with taking a thousand measurements. They should already have the specs on the individual models. With RR, I gave them year, make, and model, and I received the correct cap.
Icy-Initiative4400@reddit
It’s sits it fits 👍
MirrorSoft4293@reddit
The truck cap looks great
Icy-Initiative4400@reddit
Thanks! Need to do a little more to fully water proof it but happy the way it turned out!
MirrorSoft4293@reddit
I’m glad to hear that! Maybe I’ll consider getting one myself too
Yeahmaybenothanks15@reddit
Does the slider window have a screen? Do you know the dims of the window? Thanks!
Icy-Initiative4400@reddit
Icy-Initiative4400@reddit
Icy-Initiative4400@reddit
Icy-Initiative4400@reddit
Sliders did not come with a screen. I’ll get some measurements for you later today
GettysForge@reddit
Do you have the rear view camera mirror, if so are you planing on relocating it somehow?
Icy-Initiative4400@reddit
I got the sport cap for my truck so I don’t know if the other models come with it
Icy-Initiative4400@reddit
It actually has a window on the cab side so I can see all the way through the canopy. But yes I will still be upgrading my mirror to a wolf box cam mirror
NoIdea4u@reddit
I was just notified that mine has landed in port nd I'll be contacted for delivery. Once I get it, I'll let you know if it's worth it.
ooooopium@reddit
Any update?
NoIdea4u@reddit
"Hello. The freight company has picked up your truck cap from our warehouse. We are now waiting for them to provide the PRO number and tracking link for the real-time shipment information."
They still haven't given me an exact eta or any truly traceable information yet.
TheOGPrinceZuko@reddit
Any update on getting your shell??
NoIdea4u@reddit
Yeah, I received it but unfortunately it was a smidge too long, so they're sending me a replacement part, now I'm waiting for it to arrive.
TheOGPrinceZuko@reddit
Oh cool good to hear. Glad you got the shell and they’re getting it fixed for you.
NoIdea4u@reddit
Me too, other than the size issue, its definitely solid, well made and heavy AF. Worth its weight in $$ savings.
crunknessmonster@reddit
Did yours have a way to see thru with rear view mirror without doing the slide out window?
NoIdea4u@reddit
I'm not sure what you mean, its got windows on both ends, but the visibility isn't awesome. Once I get the new part I was going to go with a rear view camera.
XX25_ColoradoBlkout@reddit
Any pics?
NoIdea4u@reddit
They're sending me a new back panel since this one is too long.
XX25_ColoradoBlkout@reddit
Ok cool, I’m still a little scared, but the accessories they have to add on look legit
NoIdea4u@reddit
Despite their screw up, they're making it right. So that says something. Its a lot of money so I understand the hesitation. The wait does suck. I can't imagine the prices will get any lower though. Lots to consider, but they are real and the quality is better than I expected.
XX25_ColoradoBlkout@reddit
Well ended up going with the ovs expedition top.
NoIdea4u@reddit
They look very similar. What's the wait time? Are they also mfg'd in China?
XX25_ColoradoBlkout@reddit
Says it supposed to be back in stock on the 31st tomorrow, so we’ll see.
crunknessmonster@reddit
Appreciate the real review rather than the bunch of people assuming a scam. Ordered mine and they seem to care enough to get exact measurements, if they just wanted my money they wouldn't be messaging me
NoIdea4u@reddit
Rear
NoIdea4u@reddit
It only let's me add 1
crunknessmonster@reddit
Ok that answered my question. Just wanted to be able to see if someone is behind me via rear view mirror in case side mirrors would pick it up like a motorcyclist etc
NoIdea4u@reddit
It's getting delivered tomorrow.
ShootsNY@reddit
Yes, I order the Sport Cap for my 2025 Jeep Gladiator Mojave. It's taking longer than expected but the communication is great. They've informed me it was shipped from China has arrived in their LA Port and now needs to ship to their warehouse in Texas and from there It would ship to my address in NY! Long process but if it saves me a $1k I'll wait for it. They even sent me photos of the wooden crate it shipped in I don't believe this is a scam but I'm still skeptical until the actual cap sits on my jeep! I'll of course update once I have more information.
XX25_ColoradoBlkout@reddit
I would definitely give it some thought. I had been using a bed rack and tonneau and decided to get a topper. I want the same functionality but less hassle
Icy-Initiative4400@reddit
It’s here!!!!
Icy-Initiative4400@reddit
Just got my final update should be delivered in about a week?
Valuable-Quantity935@reddit
Hi all, I’m thinking of ordering too, with the same cautious optimism that it’s safe. 2019 F150 STX, the tailgate has a flare to it that makes the rear door fit tricky.
Does anyone here have the same truck?
Also, would love an update from the most recent purchasers. Thanks.
NoIdea4u@reddit
Mine is getting delivered tomorrow. It's for a Taco though.
ooooopium@reddit
Remindme! 4 weeks
ooooopium@reddit
!remindme 4 weeks
GettysForge@reddit
Remindme! 4 weeks
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YellowHairy1213@reddit
Been looking into this company. I noticed that WanderFox Overland is selling the same topper with similar wait times, but substantially higher price.
https://wanderfox.com/products/special-order-wanderfox-den-topper-toyota-tundra-1999-2006-build-your-own?variant=50128058417464&srsltid=AfmBOoqMswNDCHsQFD7xlWmLXXZ4slTZ7KbLq5l0Sk0c4uIinXASjx0fOow
Icy-Initiative4400@reddit
New update
New update
Beginning-Barber-452@reddit
i'm curious as well. Also have 2025 Tacoma.
Virtual-Arrival-2077@reddit
Me too