Interesting request for Exchange rule. Not sure if I know how or if I can do it.

Posted by grnerd@reddit | sysadmin | View on Reddit | 34 comments

Microsoft365 Exchange. "New" salesperson replacing "Old" salesperson. Gave "New" access to "Old"'s mailbox. "New" asked if I could set it up so when anyone emails "Old", it automatically replies with an introduction from "New", sent from "New"'s address. I was thinking that I should forward "Old"'s mail to "New", and then set a rule on "New"'s mailbox that sends the templated introduction email, but the canned rules don't give that option. Does anyone have any suggestions on how to make this work?