Currently using Asset Panda, our renewal came back pretty high. Other suggestions?

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UsefulTime432@reddit

AssetSonar. I used to use AssetPanda at my previous org and it feels like AssetSonar is the promised land i was over looking

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Doublestack00@reddit (OP)

So far we really like it.

We also went from $6600 a year to $400

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UsefulTime432@reddit

Dont you think snipe it is very basic?

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Doublestack00@reddit (OP)

So far it seems more customizable and easier to use than Asset Panda was.

We weren't tracking much with AP as every 100 assets or so the subscription increased. Now we can add as many assets and users as we need and it's very inexpensive.

Snipe-It came highly recommended here.

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UsefulTime432@reddit

Nice does it have ITSM capabilities aswell? And you left assetpanda solely for the reason it was expensive or did it lack functionality too?

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Doublestack00@reddit (OP)

We mainly left due to cost. We weren't tracking much with AP and our renewal was expensive.

So far, Snipe seems to have as much if not more customization than AP did. I like the interface better for sure.

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SysadminN0ob@reddit

We switched Cheqroom to Shelf from 10k to around 370 a year (feels good)

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We used Asset Tiger as well. Got it free from the number of asset labels we purchased. We then moved our asset tracking into our ticketing platform FreshService. FreshService does not have a good asset tacking platform.

I would recommend Asset Tiger.

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baw3000@reddit

We use FreshService as well and I concur.

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WraithYourFace@reddit

Why do you say that? We were going to be trialing fresh service here soon for asset management and ticketing.

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Alaknar@reddit

FS can't handle inventory tracking (e.g. "have 100 USB sticks, gave out 1 to John Smith, have 99 USB sticks") and doesn't do "asset models". You create each and every asset as its own thing. If you purchase 2 extra years of warranty for your entire fleet of hardware, you get to manually update each and every piece of equipment to reflect that (unless you use an integration that scrapes that data off a vendor's site - which might work for most laptops, but not a lot of other stuff).

It even has a "Components" tab where you can add very granular details about the mounted CPU, SSD, etc., and none of that has any relationship to the displayed hardware specs - you still need to fill those out manually.

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WraithYourFace@reddit

When you say "Asset Models" are you saying like Desktop, Laptop, or HP ProBook?

When it comes to warranty we would have it pull what NinjaOne is showing. I would assume anything else you have to add manually.

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Alaknar@reddit

When you say "Asset Models" are you saying like Desktop, Laptop, or HP ProBook?

In Snipe-IT these are all different things.

"Desktop" or "Laptop" would be a Category. "HP ProBook" would be (part of) an Asset Model.

You can think of an Asset Model as a "template" (kind of). You define the model's name, the hardware characteristics, cost, warranty period, etc., etc. Then, when you create an Asset, you select the appropriate Asset Model and you have all of those details already pre-defined, so you can focus on filling out the stuff that's important for the Asset itself - things like the asset name, who is it assigned to, which office is it in, what's its state, etc., etc.

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WraithYourFace@reddit

Are you unable to have it automatically do this? I thought FS had an agent that can be installed. Or have it pull from another source such as NinjaOne which already has many of these fields populated.

Hopefully in Q3/Q4 of this year I'll be demoing out ITAM/ITSM software.

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Alaknar@reddit

Yeah, I can install a small FS client or connect it to Intune via an app and get hardware specs automatically, but even then reporting sucks, I can't mark a certain Asset Model as obsolete/to be replaced, warranty info only works if it comes directly from the manufacturer - if I get extra warranty from a vendor, I'd have to manually update 200 records, etc.

It's not horrible, but it's far, far from perfect.

Oh, yeah, and FS can't handle consumables/inventory. You know "100 USB sticks purchased, 2 given out, 98 left, here's a list of people who have the sticks". There is a "Consumable" item type, but you can't assign it to multiple people and the counter is just a static number.

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Jeff-J777@reddit

Have you noticed all the BS cloud fields showing up for hardware assets by chance? For instance, when I add a laptop I have fields for the instance type, the provider, the region and the availability zone. I been fighting with FreshService for months to get these cloud fields removed, and they told me that is by design to have cloud hosting fields for hardware assets.

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AugieKS@reddit

Also using Asset Tiger. With how fast our org is growing, we won't be paying more than the cost of tags for a while.

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Chucmorris@reddit

Same here. Only downfall is it isn't automated. It's only as good as the person that maintains it.

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starhive_ab@reddit

Do you use Asset Panda for more than just IT assets?

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Doublestack00@reddit (OP)

No, honestly didn't know they even offered anything else.

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starhive_ab@reddit

Ah fair, yeah they are less IT focused and more general asset focused like facilities assets, manufacturing etc.

Was going to say that many of the ITAM tools recommended here may not handle the non-IT assets (in my experience they struggle with the exception of Jira) and recommend our tool Starhive.

But as you're only doing IT then it's not so important. We do IT too but you have plenty of IT focused options in this thread.

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Warm_Share_4347@reddit

siit itsm :-)

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Alaknar@reddit

How's their Azure/Intune integration?

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Acardul@reddit

It works, Entra and Intune. I'm on a trial right now, thinking about switching from GLPI, so I can forget about agent and extra config. It's 3e/26e, depends on version, more than GLPI Cloud instance. GLPI is free selfhosted or 19e up to 10 users for cloud.

Disclaimer: I only tested Intune on 2 devices cuz I'm migrating from different MDM at the end of the year.

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Alaknar@reddit

Oh, that gives me hope! And how does it integrate? Does pull new devices from Intune or does it update Entra/Intune devices' info from SIIT?

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Acardul@reddit

Pulling from Intune to Siit. But test it properly on a bigger batch. Set up a trial with them, start and integration is a few hours max including meetings ;)

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MrBr1an1204@reddit

Snipe-IT. Does everything I need and more. Actually open on my other monitor as i'm writing this.

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Alaknar@reddit

Their docs don't mention it - do you know if it's possible to set up an integration with Azure/Intune?

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Reftab@reddit

If building an integration seems a bit complicated, you’re more than welcome to check out Reftab. We have a direct integration with Azure. We pull users from Entra (formerly Azure AD), devices (from Intune and Autopilot), and we assign those devices to the proper users. Snipe has a lot of open source integrations, unfortunately, they may not be maintained at this point. When checking for a script, make sure you’re finding one that is still being updated. Microsoft loves to make changes to their API.

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Alaknar@reddit

Oh, that does look interesting! Do you guys have a demo site I could poke around, or is only a scheduled thing where someone on your end shows things?

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Reftab@reddit

Of course, Reftab is free to sign up. Once you sign up, you are more than welcome to start the Free trial (no credit card required). The free trial fully unlocks the full platform.

The integrations page still mentioning Azure Active Directory, truthfully, is a bit of marketing. In the two years that Entra has been renamed, the vast majority of customers that we speak to still call it Azure AD. We've kept the name on the integrations page for that reason alone. However, if you take a look at our guide, we've renamed the guide to support the new name.

Interestingly, we are working on a complete redesign of our public facing pages. This should be released by the end of Q3. Once that is released, we are going to completely drop Azure AD and reflect Entra ID throughout the entire site.

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MrBr1an1204@reddit

I don't think there is a built in integration, but it has an API so its theoretically possible, but i did find this script online.

https://www.edtechirl.com/p/snipe-it-and-azure-asset-management

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Alaknar@reddit

Ah, yeah, I saw that one. Was hoping for something running the other way around - automatically creating Assets from objects in Intune.

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tantan350@reddit

I believe we have a mixture of Axonius making/receiving API calls to Snipe-IT to create assets in it if it’s missing. Then it looks at login user which does another API call to Okta.

I remember we had to upgrade to the $1k/year version of Snipe-IT because initially exceeded the number of API calls. We have ~650 employees globally with a mixture of 90% macOS and 10% Windows.

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jaydizzleforshizzle@reddit

I fear anything like this will create extreme duplicates as entra has a tendency to do, could use the device Id and do some graph hook in a run book that’s something like, anytime a new device is added to entra make a snipeit api call to create a entry.

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Reftab@reddit

You’ll need to match devices based on the serial number. Our platform has an Intune integration, what we found was each time a device is re-enrolled to Intune it’s assigned a new AD Device ID. Mapping based on the serial number allows us to overwrite the existing Device ID and avoid duplicating devices.

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MrBr1an1204@reddit

I'm sure it can be done, but I will admit I don't posses the skill set to do it.

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jaydizzleforshizzle@reddit

90 percent of the time it’s just host your own snipe-it. Assuming if you are using assetpanda it’s not some crazy setup snipe couldn’t replicate.

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reserved_seating@reddit

This is what I plan on using, OP. I ran into another thread like this and it was beyond a glowing recommendation from a ton of people.

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NickBurnsCompanyGuy@reddit

I'll give you one more. Snipeit works for about 90 percent of smbs

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Akamiso29@reddit

It’s just Snipe-IT all the way down baby.

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Murderous_Waffle@reddit

Ive deployed this and been running snipeit. We're a medium-large non profit. Works for our use case and we have a lot of assets.

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Reftab@reddit

Take a look at Reftab. From what we’ve seen on this sub and heard from our customers, Snipe IT is great for what it is. But if you want a system that fully integrates with your current stack, Snipe might not be the best bet. Again, it’s good for what it is but it’s not the easiest platform to scale (not impossible).

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SysadminN0ob@reddit

Self host Shelf?

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Doublestack00@reddit (OP)

We can.

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IT_Autist@reddit

Check out https://bluetally.com

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Acardul@reddit

GLPI

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NeverDocument@reddit

We use snipe-it and let them host, is cheap.

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Brufar_308@reddit

GLPI self hosted for free.

Cloud hosted with support is an option as well. No idea what the cost is on that.

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Alaknar@reddit

Do they have a good Azure/Intune integration?

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HadopiData@reddit

They do, especially in the incoming version 11

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Alaknar@reddit

Oooh, nice! I used it with AD/SCCM, but I'd love something that can just auto-import devices from Intune so that IT don't have to manually create them every time.

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Brufar_308@reddit

Don’t know. Not something we use.

https://glpi-project.org/how-to-provision-and-authenticate-glpi-users-with-azure-ad-using-scim-and-oauth-sso/

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theknyte@reddit

Snipe-It if you don't want to host. Asset Manager 2025 by Kaizen Software if you want on prem.

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Sasataf12@reddit

Snipe-IT hosted. $400/year for unlimited users and assets.

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OneRFeris@reddit

We've been running Snipe-IT for 8 years.

Shit... I should probably think about updating it.

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