does your org have an IT title/position hierarchy?

Posted by _SleezyPMartini_@reddit | sysadmin | View on Reddit | 20 comments

working to revamp IT titles for a mid sized (1000 users) company with a team of about 10 people (mixed desktop/app support and infrastructure operations)

can you share what your title hierarchy looks like?

[-]

Jeff-IT@reddit

We don’t but we working on it. It’s kinda been thrown together

Right now it’s IT Manager -> Director of IT -> CFO

Everything before doesn’t exist right now

[-]

Jeff-IT@reddit

There is nothing yet. We plan on hiring someone, but I’m not sure what the job or title actually is yet.

We are in discussion of hiring one or more than one person. So that’s why I don’t know what’s being created yet

[-]

Right now yeah. They just started the reconstruction of the IT team. People left over time, and they never got replaced cause we had a MSP. Now they got rid of the MSP and hired me and a director of IT to get a team going

[-]

Accomplished_Disk475@reddit

I'm just poking fun. Ignore me.

It does sound like your company is burning the candle from the wrong end though. Hope you find some good dudes/dudettes to fill those slots.

[-]

Jeff-IT@reddit

It does look like that. They replaced high management and kept the lower IT.

Old IT manager left. I assume because he got passed up for upper management. Just speculation, never met the guy. But I got hired to replace him.

Then the tier one had another job lined up when I got hired and left.

I hope we find someone too because being the only IT support right now sucks 😂😂😭

[-]

BlackFlames01@reddit

Full circle, huh? I wonder if the costs were worth it.

[-]

DoorDelicious8395@reddit

CFO or CTO

[-]

Jeff-IT@reddit

CFO

[-]

Mr-ananas1@reddit

we have
Head of non-clinical services (IT manager)

IT support(system admin ,but contract still pending)

IT admin and application support (one of our doctors son who does... something? idk)

[-]

ProfessorWorried626@reddit

I find it easier if you just make everyone a director it makes it easier to spread the blame.

[-]

Ziegelphilie@reddit

my boss calls me BOFH sometimes

[-]

Odd-Sun7447@reddit

For management, we have C-suite, Directors, Senior Managers, and Managers who essentially report to each other up the chain.

For tech side we have

Principal, Lead, Senior, Normal (no modifier to the role title).

Seniority wise a Principal technical role lines up to director, Lead to Sr. Manager, and Sr to manager, and normal technical roles don't have a management equivalent.

We all report to our managers, and it's not always based on your manager's title, I'm a principal, and report to a Senior manager, so I technically have more seniority than him, but the reason he's my boss is that when they offered a management role to me I said no because I wanted to stay in a purely technical position for personal happiness reasons.

[-]

poipoipoi_2016@reddit

Manager
Team Lead
Individual Contributors

IC roles are:

Junior
Mid (These first two are often "No title". Just "Software Engineer"; It's cleaner.)
Senior
Staff (often just overlaps with "Team Lead")
Principal <- Do I know any of those 10 people sitting in a different timezone? No? Then you have no Principal Engineers.

[-]

Hotshot55@reddit

Principal <- Do I know any of those 10 people sitting in a different timezone? No? Then you have no Principal Engineers.

I'm not following your logic here.

[-]

poipoipoi_2016@reddit

Let me rephrase this.

Junior -> Doesn't know how to open a PR. Baby's first job.
Mid -> Does know how to open a PR
Senior -> Makes significant team-level contributions at the project level
Staff -> Makes significant company-level contributions across teams.
Platform gets a little weird like this since "Oh, we updated Mongo; That was whole-company."
Principal -> Makes significant industry-level contributions to create the ocean in which the company is a swimming fish.
The guy who got fired after 18 years at MSFT and 10 years at Microsoft was very very correctly a Principal Engineer.

In other words, I know their name because I read their blog and I attend their talks and I use their Github repositories to run my company. And when I apply to work there, it's because that guy works there and I want to work with him.

[-]

imadethisaccforhvh@reddit

Infra is Jr. Specialist -> Specialist (Mid) -> Jr. Engineer -> Engineer -> Sr. Engineer -> Staff Engineer

For management, it's Team Lead -> Jr. Product Owner -> Product Owner -> C-suite

\~2000 employees, 10mil.+ B2C users and idk about B2B but a lot less

[-]

TechnicalCoyote3341@reddit

Lol, yes - it’s the usual director > dept managers (infra and desktop) > dept staff. But we have 2 managers and 1 director and a total team of 5 including them… oh and it’s all arse backwards in who’s doing what… it’s totally a thing, that shouldn’t be a thing. But it is.

Like our Systems / Networks / Ent Arch is the lowest level under infra, despite the role being to design strategy and systems for implementation.

To my mind you have leads of divisions (desktop and infra, same as ours) who either manage as a team or one above, and roles within that division below. But with 10, you have two leads and 2 teams of 4 in my head.

Breaking it down any more and you start to have more chiefs than Indians

[-]

Ssakaa@reddit

Standard org chart, manager (stuck in meetings), team leads (glorified PMs most days), technical roles (waiting for approvals from the others)...