Whats going on at the Coop?

Posted by Hour-Cup-7629@reddit | AskABrit | View on Reddit | 41 comments

Since the cyber attack a few weeks our local Coop has had no deliveries at all. The shelves are literally bare, you cant even get a bar of chocolate. They have even put a notice on the door apologising. So is this the same everywhere and is the cyber attack still ongoing? A bit inconvenient as its the only shop for a 10 mile radius. Cheers.

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35120red@reddit

Welcome to the growth era of the Kier Starmer's Labour Party. /s

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seven-cents@reddit

It was a cyber attack, what does politics have to do with it?

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35120red@reddit

Nothing. It was a sarcastic joke ffs. 🙄

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attilathetwat@reddit

Do you laugh at your own jokes?

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Superb-Yesterday4169@reddit

I went into co-op today and I swear there was absolutely nothing at all. No bread, the fridges were all empty, no veg, no drinks , even no cleaning stuff a few shelves only had a few random items . I don't see the point of the one near me even being open there was nothing to buy!

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Strong_Attempt4185@reddit

Whoa, Coop got hit too? We’ve got enough of a shitshow going on here in the US that I haven’t been paying attention to all your major grocers getting cyber attacked. First M&S (though admittedly M&S is more than just groceries)

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Nianudd@reddit

Not just Co Op Food, I know our funeral care and legal services have been hit too

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InternationalRide5@reddit

The problem with Coop is that in many remoter places (Scottish highlands and islands) it is just about the only food retailer within 20+ miles.

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Inner_Farmer_4554@reddit

I've had no issue with their shop delivery. Not sure about my prepaid funeral plan, cos I've had no reason to use it...

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InternationalRide5@reddit

Please let us know how that goes.

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Nianudd@reddit

All joking aside, one of our regulars (I'm in Co Op Food) had problems with a family members plan. I think they had to go with a different funeral director, then try and claim the money for the plan back. Legal services are also affected.

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Drewski811@reddit

The attack was still ongoing last week, a lot of what were presumably considered the more vulnerable systems were closed off to prevent any damage, and this has had a knock on effect that's still ongoing.

It's not just Food, their Funeralcare business is pretty badly affected too.

There's not much information going out about it, because they believe the attackers are still in the system and any internal messages are being read.

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CBWeather@reddit

So do they have too many coffins or not enough? If it's not enough then they could stick the extra bodies in the empty freezers.

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cougieuk@reddit

You're a 'think outside the box' kind of guy !

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TheShakyHandsMan@reddit

Empty delivery vans can double up as hearses.

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InternationalRide5@reddit

We've got yer grampa here.

He's in three ambient totes, one chilled tote, and we put the head in with the ice-cream so it didn't rattle about.

Shall I carry them into the kitchen for you or leave him at the door?

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SoggyWotsits@reddit

Empty fridges all round…. Sorry!

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seven-cents@reddit

https://www.bbc.co.uk/news/articles/ckg4zrpk5p7o

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soulsteela@reddit

In Suffolk, exactly the same,

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kestrelita@reddit

Lots of bare shelves at mine yesterday, felt like being back in the COVID era.

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Objective_Ticket@reddit

My two nearest Co-ops are pretty bare at the moment with a number of shelves completely empty. I think they need to be public about how a hack that supposedly members details had stopped their entire supply chain. M&S didn’t run out of stock.

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Fun-Necessary-173@reddit

M&S are the same. I spoke to someone in one of the big stores and she said the clothes are all out and they have no stores so once it's gone it's gone.

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MuttonDressedAsGoose@reddit

I noticed gaps at my M&S groceries, but I was able to get what I wanted. It's not entirely bare, yet.

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Inevitable_Resolve23@reddit

My mrs has just been to M&S and they're out of chocolate and crisps. I'm floored - that's half my diet!

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cougieuk@reddit

Any news on the Percy Pigs ?

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RockyStoney@reddit

So this is why M&S and Co-Op in the Channel Islands are so empty right now

I imagine it'll take even longer to restock here due to the need to ferry everything across the channel

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Technical-Meat-9135@reddit

I've had a delay with getting a will set up with co-op legal.

It was already heavily delayed before the cyber attack, and now they can't read our case file at all.

The staff I've spoken to don't seem to have much info, which should probably be expected.

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Hour-Cup-7629@reddit (OP)

Ive got a thing going on with Coop legal as well, plus my mums funeral plan is with them. Obvs not the best time to die atm!

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BrokenDogToy@reddit

It's the same for my co-op my understanding from staff is that part of what's gone down in the cyber attack is the system that says what should be sent where - so when branches are getting deliveries, it's completely random. You could definitely see that at mine - very little meat and vegetables, but if you fancy grapes you're really in luck!

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So is this the same everywhere and is the cyber attack still ongoing?

Yes, and yes. They haven't manage to recover all their data/restart all their systems.