Lesson learned: Buy your e-bike from a reputable brand — not some ghost company off Amazon.

Posted by Zyoneatslyons@reddit | ebikes | View on Reddit | 207 comments

After going through four bikes, I ended up buying the “ZDZa” e-bike on Amazon. And here’s the hard-earned truth I learned:

Those glowing YouTube reviews of cheap Chinese e-bikes? Take them with a grain of salt. These reviewers are usually getting the bikes for free, and by the time you’re watching their video, they’re already riding their next freebie from another mystery brand. Meanwhile, you’re stuck with a product that has no real support.

The manufacturer of my bike is basically a ghost — they set up some slick-looking product images, slap together a basic Instagram account, and vanish. It took me spending $700 just to dig up a contact email for the “warranty” (which, of course, no one has responded to).

The battery on mine turned out to be faulty. Thankfully, Amazon gave me a one-time courtesy refund — even they couldn’t get in touch with the manufacturer. So now I’ve got a glorified mountain bike that weighs a ton.

A few things I learned: • Don’t trust influencer hype. If they got the bike for free, they’re not going to deal with long-term problems like you will. • Buy from a reputable company — one that actually exists and offers real customer support. • Faulty battery? Will I might be able to get it rebuilt at a battery repair shop? Has anyone had experience looking for local shops? Are Some batteries cross-compatible!

At the end of the day, I learned my lesson. Cheap upfront often means expensive later. Stick with known brands — you’ll save yourself the headache.