Feel like an idiot and I’m going to lose my job if I don’t fix this.
Posted by No-Lifeguard-2490@reddit | buildapc | View on Reddit | 133 comments
I’m a bit panicky and don’t know what to do:
I purchased a PC from an “expert pc builder” approximately two years ago, and I’ve encountered issues that I genuinely can’t comprehend.
(Since then, I’ve used the PC regularly for gaming and demanding post-production work.)
Recently, I encountered a problem where any application that requires the GPU would automatically disconnect my monitor from the PC. Felt like a hacker or genius when I conducted stress tests and utilised monitoring software to investigate the issue. I luckily discovered that the wattage on my GPU was significantly low. Upon opening the PC, I found that the PCI-e slot on my PSU had been burnt after removing the cable with pliers. Apparently, the individual who built the PC had only utilised one PCI slot on the PSU to power the entire graphics card, effectively underpowering it.
Humbly, While I may be mistaken about the cause and effect, I now understand that using a splitter with a GPU that requires substantially more power is not a wise decision (I understand a lot of redditors shit on others for not knowing this). I regret not being aware of this when purchasing the PC and wish I had checked it with this knowledge.
The current predicament is that I can’t find a cable replacement from Cougar to determine if my GPU is damaged. I’ve heard that using different branded power cables is a significant no-no.
I’m at a loss for what to do next and would greatly appreciate assistance from someone knowledgeable, as I reside in a country where PC builders are generally not renowned for their expertise, and this issue was allegedly caused by an “industry expert.” (FYI I live in Dubai, so enough said about that)
I’m really in a problem because the computer sitting in the corner of my room having the time of its life whilst I can’t work without it and don’t know what to do!!
Scarabesque@reddit
The slot on the PSU where the power cable to the GPU is plugged into? That PSU is done for, get a new one first.
Please post some pictures of the inside of your case, GPU power connectors, PCIe slot and PSU in particular, to imgur, and link them here.
No-Lifeguard-2490@reddit (OP)
https://imgur.com/a/8FCf73W
likkachi@reddit
yeah that psu is done. you didn’t include images of the pci-e slots on your gpu so we can’t say if there’s further damage to your gpu.
make sure you replace every cable that comes from the psu when replacing it. even within the same brand cable pinouts can and do differ. you don’t want to cause more problems by not being thorough
No-Lifeguard-2490@reddit (OP)
https://imgur.com/a/G5Hy26E
Scarabesque@reddit
Also looks like it has some minor damage. Replace the PSU immediately and pray the GPU is not damaged itself...
Can you make some close up photos of the power connectors of the GPU (with a flash)?
No-Lifeguard-2490@reddit (OP)
https://imgur.com/a/IKTy1Bk
Scarabesque@reddit
That right power connector does not look entirely clean either, the left top pin specifically, though that could be a reflection.
Doesn't look terrible though. I'd start with the PSU and connect it properly to the new PSU, get a highly rated one: https://docs.google.com/spreadsheets/d/1akCHL7Vhzk_EhrpIGkz8zTEvYfLDcaSpZRB6Xt6JWkc/htmlview?usp=sharing#
No-Lifeguard-2490@reddit (OP)
I’m looking to buy the Corsair RMe 1000W, Tier A. What do you guys think?
Scarabesque@reddit
Solid PSU.
Just make sure to try and clean the GPU power pin as well as you can with cleaning alcohol.
No-Lifeguard-2490@reddit (OP)
Thanks buddy, it’s either that PSU or whatever I can find that is TIER A, going to the store today.
Couple of questions with cleaning the pin:
1.Can I use 70% isopropyl alcohol or does it need to be 99%? 2. How do I clean it and make sure I don’t cause static (apparently this a big problem to face with touching the GPU. 3. Anything else you reckon I’d need to do before setting up the PSU and switching on the Pc apart from cleaning the pin?
TechnicalParrot@reddit
Not them but if you haven't already
99% is preferred but if you can't find it anywhere using 70% is fine just don't pour a literal bucket of it on the GPU
Static isn't a massive problem, don't stand on a carpet if you can avoid it and avoid doing anything that is going to cause static build up, touch the case or something made of metal and grounded occasionally to be safe. I'd recommend q-tips soaked in isopropyl alcohol, it evaporates on its own so you can use a reasonable amount of it without worrying about how to wipe it out
Can't think of anything, make sure it's as clean as possible and wait for the alcohol to evaporate
No-Lifeguard-2490@reddit (OP)
Hey buddy, I know its been a while but to update - Need PSU works, Everything's running fine, I occasionally hear sparks in my PC now though, it's random so I don't know what actually triggers it. apart from that all runs normally
TechnicalParrot@reddit
If it's actual sparking inside the PSU that's extremely sketchy, and you need to replace the PSU, try reseating all the cables though, especially motherboard and GPU power.
No-Lifeguard-2490@reddit (OP)
Ah ok, I took a look and it does like the plastic is melted a bit. Definitely hope the GPU is still alive!
karaethon1@reddit
Gpu is most likely ok. When you get it up and running again with a new psu run occt gpu tests to see if it’s stable
For psu is that asus? Seems like it used to be well regarded but it’s involved in an abnormally large number of gpu failures lately
kalabaddon@reddit
The issue is if the pin is now dirty, or the socket is enlarged, a new psu cable may not seat well, replicating the exact same issue (albeit from a diffrent reason).
A dirty or corroded or loose power connector can cause stuff to melt also.
Make sure to clean it througly. (While safely avoiding staticlly shocking the card!)
No-Lifeguard-2490@reddit (OP)
How would I clean it properly?
No-Lifeguard-2490@reddit (OP)
It’s a cougar
karaethon1@reddit
Sorry never heard of that brand. What does it test on cybernetics
No-Lifeguard-2490@reddit (OP)
They’re not well known but there products can be found in a lot of stores. My PSU: https://cougargaming.com/products/psus/gex1050/ Cougar website: https://cougargaming.com/
karaethon1@reddit
If you look at the Google doc link above your psu only had a B rating in actual cybernetics testing. Try to get at least an A if you want fewer problems
No-Lifeguard-2490@reddit (OP)
Thanks, that what a lot of people are saying to do
HubbaMaBubba@reddit
Joule's law still applies to the PCIe cables of A rated PSUs.
No-Lifeguard-2490@reddit (OP)
My exact PSU (Cougar GEX 1050W) isn’t there for some reason but their models (like GEX PRO 850w) under the GEX category seem to score pretty high in efficiency and noise ratings.
StinkyTurd89@reddit
Also, with the new pair, DO NOT REUSE THE CURRENT CABLES. Even if it looksikenthru should fit, change all of the currently plugged-in cables to the new ones that come with the new PSU.
No-Lifeguard-2490@reddit (OP)
I’ll do those tests, sounds a good plan
No-Lifeguard-2490@reddit (OP)
**Took a better look, looks there’s actually a bit of plastic on the pin connector that you mentioned
brilipj@reddit
Might be an unpopular opinion around here but I bet your psu is fine. The cabling failed because it was the weak point. You can probably order replacement cables pretty easily as they are rather standard- probably don't use that same port on the psu.
karmapopsicle@reddit
They most definitely are not standard - as the many unfortunate souls who have upgraded their PSU without replacing the cables and suddenly found things sparking and dying when they went to power it on will attest to.
Cables even different between various units from the same manufacturer. Some publish charts that tell you exactly which cables are compatible with what (Corsair's Type chart for example).
Unless the manufacturer sells replacements directly, the only way to safely find a functional replacement would be to manually test and map the connectors on both ends in order to find an identically wired replacement. If you don't already understand what all of that means and how to go about it - just don't bother.
You're correct - the PSU itself likely still functions just fine. Based on OP's photos, that's a Cougar GEX1050, so if the builder gave them all the spare cables, they should have another 3x of those pigtail double PEG cables left. Grabbing two and connecting them to some of the other open connectors along the bottom row should be just fine.
brilipj@reddit
That's disappointing those cables aren't universal.
No-Lifeguard-2490@reddit (OP)
He didn’t give me any of the spares :(
No-Lifeguard-2490@reddit (OP)
The actual computer turns on and works, I turned it on to access some files quickly then turned it off. It’s just when the GPU is needed the monitor turns off.
likkachi@reddit
just because it turns on doesn’t mean it’s safe to continue using it. that psu is damaged and if you continue using it can damage the rest of your system. your gpu is also damaged. the right pci-e connector’s top right pin is burned.
if you continue to use that psu know that you are risking your whole computer.
No-Lifeguard-2490@reddit (OP)
What are the chances the GPU would work in the future you think?
llmusicgear@reddit
Here's the deal. Everyone is telling you this is bad, that is bad...if you don't have a multimeter, and can't perform some basic tests on the PSU, it's all speculation. You're never going to know for sure. Just replace the PSU, its suspect, with new cables, and hope your GPU and everything else is good. Usually a PSU will sacrifice itself if it's overloaded, shorted, etc. Again, the right thing to do would be to test it.
No-Lifeguard-2490@reddit (OP)
Thank you, that’s good to hear. I bought a replacement
llmusicgear@reddit
Let us know how it worked out buddy.
No-Lifeguard-2490@reddit (OP)
For sure, thank you!
likkachi@reddit
can’t really say without trying it in a different system or replacing your psu. there’s also the possibility that your pci-e slot on the mobo is damaged but again, wouldn’t know without testing. the best you can do is get a better psu and try
No-Lifeguard-2490@reddit (OP)
Got you, I want to try and take my GPU to a gaming cafe and see if it works on another PC. Would I put another system at risk if I do this?
likkachi@reddit
theoretically possible, plus the likelihood of them letting you mess with equipment like that is very low
No-Lifeguard-2490@reddit (OP)
Yh I made a call to the friend that owns the store and he recommended a computer repair shop he uses. At least I know I have the options of: taking a trip down there to see the health of the GPU or just buy the PSU and test it myself.
No-Lifeguard-2490@reddit (OP)
Thanks for helping out, and everyone else giving me their time. Really appreciate it everyone! Felt like I was stuck with no way out with this one.
No-Lifeguard-2490@reddit (OP)
100% I wouldn’t risk turning it on for long use now, or even any use. Was desperate to get some files before.
No-Lifeguard-2490@reddit (OP)
What’s crazy is that I couldn’t find any cables online by cougar for this model or any other model!
ilzdrhgjlSEUKGHBfvk@reddit
It's possible to fabricate your own, thanks to https://www.moddiy.com/, but doing so requires getting the right connectors, pins, wire rated for the amps involved, wire cutters, crimping tools, a multimeter (confirm 12v on the GPU end is where it should be, and that resistance is sane), knowledge of what to do, and quadruple checking you've done things correctly (it's very easy to get confused and flip things around somehow). Soldering is optional, unless you are doing splitters.
But what you want atm is outright just a new PSU. As others have mentioned, never reuse existing cables, as they are often not compatible even among the same brand. This is because only the pinout for the part that connects to the GPU is specified. The pins on the PSU can be in whatever insane order the manufacturer wants.
HurricaneFloyd@reddit
Very few PSU manufacturers will sell cables. They want you to buy entirely new PSUs.
Rabiesalad@reddit
You need a new PSU, not just cables. I wouldn't risk anything with that PSU.
itsTyrion@reddit
And @ OP - DO NOT!! reuse any of the cables with a different PSU. It can work, but it can (and has) also fry hardware.
ULTRAC0IN@reddit
Everybody are already talking about the PSU but I’m curious about the RAM. They look like they’re in slots 3 and 4 (labeled B1 and B2 in the manual) when they should be in slots 2 and 4 (A2 and B2).
No-Lifeguard-2490@reddit (OP)
I would love to know too, or anything else that has been fitted wrongly! Dude I should show you the cable management at the back, was shocked when I open the PC
Scarabesque@reddit
That user is correct, that RAM is not in the right slots; it should be in the 2nd and 4th slots, now it's in the 3rd and 4th slot.
No-Lifeguard-2490@reddit (OP)
So I moved the RAM to the correct slots after replacing PSU and had everything running but the PC didn't display anything. I researched a bit more and i think the CPU cooler was tightened a bit too much, i loosened it and the ram worked in the correct slots. Thanks guys.
No-Lifeguard-2490@reddit (OP)
https://imgur.com/a/3HX8mHk
OrderOfPhobos@reddit
I am really not sure if the PSU is getting any air at all in that kind of position, or is there an opening in the side panel for it to draw in air? I should additionally that I am by no means an expert but this baffles me.
Scarabesque@reddit
On cases such as this one there is usually a vented panel on the PSU fan side indeed.
OrderOfPhobos@reddit
Ah ok, that makes sense then. I did look through the other pictures and was already wondering since there seemed no other place for it.
Scarabesque@reddit
That's some garbage tier cable management. There's also an SSD just wedged in there. Doesn't really matter for performance but it's still weird for a build you paid somebody to assemble.
Scarabesque@reddit
Yeah never turn that PSU on again.
Get a new well rated one and replace it (including the cables, as you point out; never use cables from another PSU).
No-Lifeguard-2490@reddit (OP)
Intel i9 10850k 5.20Ghz Msi Z490 Tomahawk Mobo Pny RTX 3090 24Gb Oc Xpg 16gb ram 3200mhz RGB Kingston 1Tb SSD Sandusky Extreme pro 480GB SSD Cougar GEX1050w Psu Gold Plus Deepcool castle 360 liquid cooler Robin II white RGB case diamond fans Windows 10 pro
Scarabesque@reddit
Yeah a 3090 definitely should never be run off of a daisy chained cable. Terrible installation practice by whoever built it.
Get a new PSU, a quality 850W at least.
buildspacestuff@reddit
I thought 3090's used the 12vhpwr cable which is "good for 600w" and tends to melt...?
karmapopsicle@reddit
OG 12-pin on the 3060/3060 Ti/3070/3080/3080 Ti/3090 FE cards used a 2x8-pin adapter, rated for up to 300W. 3090 Ti FE was the first card to use the 16-pin connector we know as 12VHPWR now, though that card shipped with a 3x8-pin to 12-pin adapter that didn't use the sense pins. That adapter was rated for 450W.
Scarabesque@reddit
3090 FEs used the original 12 pin 12vhpwr cable, but there were AIBs (I think most if not all actually) with 2x or 3x8 pin PCIe.
No-Lifeguard-2490@reddit (OP)
It makes sense, thank you 🙏
fistfulloframen@reddit
https://www.amazon.com/SEASONIC-CORE-V2-GX-850-ATX3/dp/B0DPFBV6QV?crid=3SA06HUMWUCZB&dib=eyJ2IjoiMSJ9.bzT3tT8RmXj9MSjbX4LGosJ7H0In5Ai79M385Ztxi4HE-5QCiTEWawyfAeTTJhnvUwHoYrsflX1aeAtRu8SY9kKL-N_T-2sk7_qHMIHqm8NF2eqh8lh8AjXK6eF4wJNR17FTujqLlL2QbEPyrd3gHqaU0ZBAxCG5zlZ_KNZDxbs9RXSAsHo0O2UtQY2fHAJGLIkTZdNfqLrOFRGEPfcI-g.4-ZpKBapkpHGCeuVY0JB-Fne9vtK_F12Lq6Q8R6wUaY&dib_tag=se&keywords=seasonic+850w&qid=1743945117&sprefix=seson%2Caps%2C216&sr=8-3
itsTyrion@reddit
quick side note, the question mark and everything after is not needed. (so after /dp/randomId)
fistfulloframen@reddit
I didn't know that.
No-Lifeguard-2490@reddit (OP)
Thanks, I’ll do that now!
HonchosRevenge@reddit
A new, good PSU isn’t terribly expensive, and learning how to set it in and reroute the new cables yourself is a fairly easy process that would be good for you to learn as it’s not that invasive. This is what you need to do OP. And don’t be scared off from prices, a damn good PSU will last you years without damaging your system regardless of how you upgrade
No-Lifeguard-2490@reddit (OP)
Thanks man, bought a new one today, trying to find out how to clean the connector on the gpu side then I’ll get it up and running. Hopefully all is good!
HonchosRevenge@reddit
Unless it’s seriously dirty you don’t really need to clean it. If anything use a cotton swab and a bit of ISO alcohol since it dries quick. Sparingly, it’s still flammable
No-Lifeguard-2490@reddit (OP)
The issue is I believe there is melted plastic on the pin. Would it be a problem? I remember reading that less than full contact would result in the same issue, melting and what no.
HonchosRevenge@reddit
Possibly, not sure what kind of plastic they use for these but certain solvents will melt plastic. In gunpla we use stuff like paint thinners and acetone to melt shit.
But if it’s melted on there, regardless I’d be pretty worried about that fire hazard even if you get it cleaned up. No telling if anything else is fried in the gpu connectors themselves
No-Lifeguard-2490@reddit (OP)
Changed the PSU, Everything works fine, i get crackling from time to time, like tiny auditable crackling, its rare and inconsistent. Been working on trying to find a solution as stress tests dont trigger it. - cleaning it worked so thank you.
No-Lifeguard-2490@reddit (OP)
Thanks, That’s good to know. I’ve built 1 PC before with assistance but this whole PSU cabling and thoroughness is a world I didn’t know existed. Before this, I would approach the topic as if it were like building Lego or as simple as plugging in cables and the back of a ps5.
Won’t be thinking pc building is a walk through the park now, trauma won’t let me. lol
HonchosRevenge@reddit
Rest assured it’s still adult Lego’s. Sounds like the guy who built it had a few bricks loose though (Bdm tss).
PSU’s are pretty plug and play. Chances are the other guy, on top of failing to correctly wire your rig, might’ve used a cheapo PSU as well which is like the one thing you never want to cheap out on.
Next time I recommend trying to do it yourself again, Linus tech tips has an awesome video on pc building for the absolutely beginner and it’s a step by step guide I follow religiously everytime I build a pc because it covers everything relevant to me. Maybe check it out to find your footing before getting overwhelmed with your situation friend
No-Lifeguard-2490@reddit (OP)
Thanks man, I’ll definitely give it a watch!
Appropriate_Bottle44@reddit
I didn't understand what you were saying until I looked at the picture, one eight pin from PSU split into two eight pins at GPU.
So 350w for the 3090, 75w from the board that leaves 275w divided over the 3 wires that burned out means each wire was doing a little over 90w at full power. As far as I understand 3 wires carrying the load is normal, but the 8-pin is only rated for 150w and 275w is obviously > 150w.
I don't really understand electrical well, but I suspect a lot more people have this setup than experience a PSU burnout, but I'd say this is not how you're supposed to do it, and staying within the 150w limit per 8pin certainly seems like a safer idea than doing this.
I'm hoping the GPU didn't get damaged as well, that top left pin on the right pci-e connector does not look good. I'd clean it with alcohol and cross your fingers when you hook up the new PSU.
No-Lifeguard-2490@reddit (OP)
Do you have any references/literature I can look at on how to safely clean the pin? I’m trying to look online but can’t find
Appropriate_Bottle44@reddit
No, I don't think you're going to hurt anything though cleaning it with isopropyl alcohol. You could use something like the cloth you use to clean glasses if you're concerned about leaving cotton fibers behind, but if it was me I'd just dip a Q-tip in alcohol and somewhat gently try to get off any exterior corrosion.
I don't know if cleaning really has any chance of helping, I'm just thinking if some residue from burning got on the pin it might make bad contact.
No-Lifeguard-2490@reddit (OP)
100% that’s my concern, I know that if I don’t get full contact, there may be an issue and over heat yet again.
Appropriate_Bottle44@reddit
If you're worried about it, you could always hook it up to your new PSU and see if it works before cleaning it.
Honestly, there's probably only a small percentage chance cleaning will make it better, the pin is likely either too damaged or it isn't, and you won't really know until you try it.
A legit electronics repair person could probably fix it, because you already know what the problem is, but it's not trivial to find somebody who actually knows what they're doing.
No-Lifeguard-2490@reddit (OP)
I wouldn’t mind doing that but my only worry now is would it further damage the card? If on3 of the connectors doesn’t make contact, does it somehow damage the card?
Because if this is the case I might as well take it to an electronic person that can be better equipped to clean the plastic residue off the connector.
Appropriate_Bottle44@reddit
I think it's way more likely to just not work if it has bad contact.
I can tell you're very unsure about cleaning it yourself, so I'm not sure what I can say to make you feel better about it. I don't know what it's like in Dubai, but in the states it's hard to find somebody who can diagnose and do competent micro-solder jobs on electronics, and if it doesn't work, the problem might be more than just the pin.
If it was me, I would clean it first, then hook it up and see how it works, or just hook it up first and not bother cleaning it if it works, trying to find a professional who could actually help would be far down my list.
But it's your call, you got all the info you need.
On a related note: Don't feel that bad about getting a hard time from reddit. I saw a massively upvoted post claiming daisy chaining was fine and the people who said not to are idiots awhile back. Redditors can be a little silly and pretend like they understand things better than they do.
No-Lifeguard-2490@reddit (OP)
Good news, I replaced the PSU and the computer has successfully powered up, how do I now test the GPU and see if its damaged or not?
Appropriate_Bottle44@reddit
Honestly hook it up and play a game that puts you at 100% load.
Since you don't have an integrated GPU as far as I remember, it has to be working well enough to at least do basic display.
IIRC you said you need this computer for work, if you don't actually need to use the GPU for whatever that work is you could treat it gingerly and not game on it until you can get a cheap GPU as a graphics card or an igpu as a backup so you aren't without a computer if something goes wrong.
No-Lifeguard-2490@reddit (OP)
Just booted everything up, spent today connecting the PSU and figuring out what on earth how this pc builder connected things. I disconnected everything then reconnected all power and connections. Tidied it up much more than it was.
Everything works fine (this is including the fact that I haven’t cleaned the pin yet) I ordered some 99% and will do that later.
So happy everything works, full load GPU works, temps are normal and everything.
No-Lifeguard-2490@reddit (OP)
Just got a rattling fan that won’t stop, don’t get why it keeps rattling
Appropriate_Bottle44@reddit
Good to know things are working. Hopefully it's a case fan rattling, in which case replacing the fan is probably the best option. You can disconnect it from the fan controller in the interim if you figure out which one is noisy-- losing one case fan is not the end of the world.
No-Lifeguard-2490@reddit (OP)
It’s was the case fan like you said, I removed it. I just used the GPU for an hour and had no problems. Glad that everything is ok!
No-Lifeguard-2490@reddit (OP)
Yea I am unsure, don’t want to worsen the situation due to incompetence. You make total sense, I’ll give it a go once I’m home!
Added unrelated opinion: I get what you mean about redditors, i appreciate the comfort in regard to feeling bad for sure. I do like to know what everyone thinks, I can see how it might be difficult/conflictive sometimes, the anon part of everything means people will say what they wouldn’t to a persons face, it’s a good and bad thing. I don’t mind it, that same reason is why I can accept negativity:being shunned on the platform because it’s from an anonymous person. Regardless I’m here for solutions and peer to peer knowledge which is a great part of this, it’s like a unified consciousness of anecdotal experience.
Just want to say: I’m fully aware no one here owes me their time so I really appreciate everyone here. Getting the responses I have has calmed the nerves and has given me sense to the problem.
TheMagarity@reddit
I'm not clear at all on what you're describing in regards to the power supply and using a splitter.
If the graphics card has two sockets for power then using one cable with two connectors is fine. The math is very simple: the cable with two ends must supply a total of 300 watts. Each of the sockets on a device (graphics card in this case) may draw no more than 150 watts. So using both, 150x2 =300. No problem.
If the card has three sockets then using one cable with two and a splitter on one of those, it is a disaster. Such a card would try to draw 450 total from a cable that can only supply 300. If this is what you mean, yes, it is horrible and idiotic to have done this.
Another possibility is that the "expert" used a cheapass power supply that has just burned out in a bad way.
What is the brand and model of the power supply in question? If "Cougar" you mentioned is the power supply, they make anything from really good models to complete crap. Please tell the exact model.
No-Lifeguard-2490@reddit (OP)
It’s a splitter, so on one end it has 2 x 8pin and on the other it’s 1 x 8pin. The 1 x 8pin is plugged into the psu. The 2 x 8pin is plugged into the GPUs power socket
The psu is called Cougar GEX 1050w.
I do think it’s stupid the more comments I get, I reckon it’s just poor practice from the builder as others have said. when I messaged him, he failed to see why using a splitter in this way would be a problem.
TheMagarity@reddit
The Cougar GEX series is middle grade, so while not the best it is not bad.
It is extremely strange that the cable coming out of the PSU has only one comnector. It may have been the kind intended for 8pin CPU motherboard power, which only has one connector. That would indeed be a problem.
Is the one 8 pin really in the form of just 8 pins together? It is supposed to be 6+2 which you stick together to get 8. Otherwise, it likely is not a PCIe supplimental cable but probably motherboard CPU power cable. I think the builder screwed up and used the wrong cable.
No-Lifeguard-2490@reddit (OP)
You are right, The cable is as follows:
8 pin (psu side) - 2 x (6+2 pin)
TheMagarity@reddit
Then it is silly to use a splitter. Use the two 6+2, one each into the graphics card's two sockets. Throw away the splitter.
No-Lifeguard-2490@reddit (OP)
Update, I’ve been using the wrong terminology all over, what was being used is not a splitter but a pigtail connector.
TheMagarity@reddit
Using both 2x6 connectors on the proper PCIe supplimental power cable is just fine and will not cause a problem. This was just a defective power supply unit.
IDK about where you live but in the USA that brand has a 7 year warranty on their GEX line. You may be able to get a free replacement.
No-Lifeguard-2490@reddit (OP)
I’ve bought a new PSU as recommend by many people here, just trying to find a way to clean the plastic of the socket on the gpu side, if you see the pictures, there seems to be plastic residue on the pin, or something because it’s black
GeriatricWalrus@reddit
When you use a splitter, you are giving that cable two loads. Every wire has a certain ampacity, or it's capacity to carry current. Most GPU's will pull sufficient amperage now, that using a splitter for that purpose is a bad idea.
To use water as an example, When you do this, you are effectively doubling the pressure in the "pipes".
No-Lifeguard-2490@reddit (OP)
The rationale makes so much sense, I ask myself how a seasoned pc builder can’t come to this conclusion through logic.
thepopeofkeke@reddit
Unplug the gpu and use the integrated graphics
No-Lifeguard-2490@reddit (OP)
I tried this but the monitor tells my that no hdmi is connected. I connected the hdmi to the motherboard.
thepopeofkeke@reddit
You have to completely remove the gpu before the board will send the signal out the back
No-Lifeguard-2490@reddit (OP)
I did that, there was no signal
CassieDelaney@reddit
''the Core i9-10850K uses the integrated Intel UHD Graphics 630 chipset''
Usually CPU's with designations like ''F'' or ''KF'' don't have integrated graphics. It could be possible that the iGPU was disabled in the BIOS so it might be worth checking that if whoever built it decided to turn that option off but if you're not getting a splash screen/video output to begin with and ya don't feel comfortable using ya graphics card then ya might also want to try ressetting the BIOS either by removing the CMOS battery for a couple of hours and/or by looking up ya motherboards instructions on how to reset ya BIOS manually (usually by touching/bridging certain pins on the motherboard with a screwdriver; while the system is off and disconnected from the power supply of course.)
It could also be possible that the HDMI port is being temperamental/not being detected by the monitor upon start up and is outputting through the other ports (VGA/DVI) on the motherboard instead. Don't ask me why but sometimes it's the monitor failing to detect a signal from the board or vice versa or dodgy cables/outdated drivers etc. I had similar issues with HDMI not always being detected and the board outputting through the VGA/DVI ports by default instead or it sometimes taking several reboots for the monitor to pick it up through the HDMI cos I'd hear it boot up correctly but still no video on screen.
Often times things are just a matter of trial and error. I once had a PC that refused to boot up for 2yrs after a random power cut. I took the thing apart multiple times and put it back together again and it seemed like the PSU was dead or faulty. Then one day I tested it wth another PSU which was too underpowered for my GPU but was enough to power my board so I thought I'll try my old PSU one last time just to confirm it's dead before I buy a new one and suddenly it was working again. I still have no idea why it was acting so crazy (possibly something to do with the motherboards dual BIOS or something else I'd missed) but the PSU didn't have the best reputation and sometimes both sticks of RAM didn't show up so it could've been one thing or another or a combination of things. Sometimes it's worth testing with one stick of RAM in slot 2 before adding a second to slot 4. The important thing is just to get in there and don't be afraid to get hands on as the only way to learn is through trial and error. Just take ya tme and be thorough until it becomes second nature.
As others have said make sure ya RAM is plugged in correctly to the correct slots 2/4, replace that PSU ASAP!!! (do not reuse old cables with the new PSU and throw out old ones to avoid mixing them up) and try to clean that pin on ya card without damaging or loosening it especially if it's melted plastic on the pin.
Also make sure you get a good quality A Tier PSU from a reputable brand if ya can since that's often one of the most important parts especially when working with high end expensive graphics cards and will serve you into the future providing you get a good one which meets all of ya needs. An 850W PSU should be fine for the 3090 but ya may want to consider stepping it up to a 1000W+ PSU especially if ya plan on overclocking or upgrading to a 5090 at any point. Last but not least either google ''Cultists PSU Tier List'' or check out the most recent updated google doc below so you can cross reference any PSU's you might find before you buy if ya options are limited as even the most reputable brands i.e Gigabyte/Corsair have had issues in the past so it's always worth double checking.
https://docs.google.com/spreadsheets/d/1akCHL7Vhzk_EhrpIGkz8zTEvYfLDcaSpZRB6Xt6JWkc/edit?gid=1973454078#gid=1973454078
No-Lifeguard-2490@reddit (OP)
Really good advice, I appreciate it. Definitely gives me confidence to get hands on, There’s a daunting feeling to it that I fear.
KRed75@reddit
Integrated graphics will only work if the CPU has an integrated GPU. Sounds like OPs does not have an integrated GPU.
thepopeofkeke@reddit
I thought about over explaining but just slid that into the “I imagine he would know” and even if he didn’t there’s a better chance of it having it than not statically lol
No-Lifeguard-2490@reddit (OP)
Might get a new psu and run of integrated till I get a new one (if the GPU is totalled)
thepopeofkeke@reddit
the GPU should be fine. The system was protecting it when it was disconnecting it. As long as it didn't get overheated and the cable didn't burn or damage the pcie connectors on the gpu I would imagine its alright. You should be able to smell it tell if its good. I would be more concerned with your psu
DO NOT mix and match cables, you will cook your mobo. If cable mod offers cables for your gpu you could get a set from them. Don't be to hard on yourself either man! You did well to identity the problem and troubleshoot it on your own and now have gained some of that valuable learning curve experience
No-Lifeguard-2490@reddit (OP)
Thanks buddy, it’s all got me a bit vexed. Just wish I was more knowledge and attentive to have stopped all of this as it seems to be something that’s common knowledge. Hopefully it’s just the psu, fingers crossed!
No-Lifeguard-2490@reddit (OP)
I appreciate that bud, but that’s like telling me to crawl to work when my car doesn’t work. I need a fix so that I can use the GPU or at least buy a new one after knowing it’s dead, you get me?
Visible_Ad_9459@reddit
idoit
thepopeofkeke@reddit
Try a different hdmi cable Reset the cmos too
No-Lifeguard-2490@reddit (OP)
Will do that
-CerN-@reddit
If a PC randomly having a hardware issue is enough to make you lose your job and blow up your life, then you seriously need to have a backup system. PCs fail. Regardless if someone messed up or not.
No-Lifeguard-2490@reddit (OP)
That is a harsh reality, and you are right. I’ve managed to adapt and create a backup, thank god. Believe me when I say I won’t let this put me in the predicament again!
Zentikwaliz@reddit
Why are you using pliers to remove the cables? Do you realize how much force you were using? Also using only one PCI(e)? slot on PSu to power entire graphics card.... How many PCI slot do you want? You can't plug one graphics card into more than one pci(e) slot.
If you meant pcie power cable. It's not the end of the world if you use one pcie power cable that split into two to power graphics card with 2 ports. The better method is to use two cables, but one cable is fine unless the psu is a piece of junk. The gpu is not "being underpowered"
Nobody "shit" on anybody else for using a "piggyback" cable. jeez we are not pc master race....
If you want to determilne ilf your gpu is damaged you need to plug it into another known good pc. That is the only way to know if it is damaged. And for god's sakes stop using pliers.
No-Lifeguard-2490@reddit (OP)
Hi, I used the plier on the psu because I couldn’t pull out the cable no matter how hard I tried! I’m telling you, if I didn’t use the plier, the cable would still be in there right now, the part of the cable that is inserted to the PSU was fully melted off (check the picture).
And regards to PCI(e) slot, I don’t mean to say the Slot on the motherboard that visually resembles a slit to insert the graphics card into, I’m talking about the narrow apertures on the PSU that provide power to the components that requires a cable, basically: what I mean to communicate to everyone is that the side of the cable (which is a splitter) that goes into the PSU was stuck and melted.
Hope that cleared things up for you
HurricaneFloyd@reddit
PSU needs replaced. You can use this for quality reference if you wish. https://docs.google.com/spreadsheets/d/1akCHL7Vhzk_EhrpIGkz8zTEvYfLDcaSpZRB6Xt6JWkc/htmlview?usp=sharing#
KRed75@reddit
You can power 2 ports on a GPU with a splitter provided the cables can support the wattage requirements. I can't tell if you are referring to a single cable back to the PSU with on connector that's connected to the pins on the other (In series) or if an actual splitter was used. The issue with when it's run in series is all the power from one connector runs through the other connector back to the PSU. This can cause excessive heat on the dual wire cable which causes the pins to enlarge causing arcing which can melt and burn the plastic.
If it's a Y splitter, it would melt at single connector, not at the GPU connectors.
Another issue that I've seen is the pins aren't properly crimped on the wires or the pins are cheap and don't make a good connection. The same issue occurs.
0nlythebest@reddit
Cablemod website might have cables for your PSU, but they're kind of expensive. Probably get to just get a new PSU. If the GPU works still it's most likely fine. Just get and install a new PSU with all new cables and call it a day.
No-Lifeguard-2490@reddit (OP)
I’ve looked into that but I think some people from other posts have found out that this specific model of cougar doesn’t have support.
0nlythebest@reddit
Darn
nerdthatlift@reddit
Did you buy the PC from Artesian? That PC looks such a mess.
No-Lifeguard-2490@reddit (OP)
It was a guy I met through mutual acquaintances who builds PCs for production companies and the like. It was amusing because when I recently complained to him, he promptly responded with “no refunds” and made statements like “it was good when I gave it to you.” He then proceeded to say, “it’s been two years, now you have an issue? Must be something you did.” I retorted at him because he had spoken to me as if I were attempting to deceive him for a refund. When the reality is I messaged him to tell him he’d messed up my build and how, and what he’d do to fix the problem. The guy didn’t even want to help test is the gpu was still working, didn’t want to do anything to help his own incompetence as a pc builder.
nerdthatlift@reddit
Man, that's unfortunate. He sounds like a douchebag.
No-Lifeguard-2490@reddit (OP)
Tell me about it! Thinking my guy must’ve had a lot of complaints to be responding like that off the bat.
evileagle@reddit
No big deal. Dead PSU. It happens. Get a new one and you’ll be fine.
Kasoivc@reddit
Yeah, looking at those pictures it looks like only the PSU is dead dead, just take that to e-recycling and buy a new PSU.
You can maybe reuse the “good” power cables if you buy the same brand PSU but I wouldn’t unless you’re replacing it with the exact same model. Usually PSUs new will come with all of the correct cables needed to power everything in a PC build. I wouldn’t even use just OEM, otherwise using a third party cable for aesthetics requires doing more homework to confirm it’s compatible.
No-Lifeguard-2490@reddit (OP)
Got you, thanks man.