Accused of shop lifting in Poundland. Should I complain?

Posted by Frequent_Dog_7351@reddit | AskUK | View on Reddit | 294 comments

Long story short, I went to Greggs and purchased a bottle of Dr Pepper and went into Poundland to collect some bits. When I went to the till I had my 1/4 full Dr Pepper with me. The lady took the bottle out of my hand and scanned it. I explained it was from Greggs and she said “it would not scan if it was from somewhere else” asked for a receipt, but the only prove I had was Apple Pay. She still did not believe me and called another colleague over and he said it could’ve scanned even from another shop. No apology’s given and I felt so embarrassed and peed off. I was so polite to her also. Customer service in this country can be disgusting. And yes I work in customer service before anyone says “customers are a nightmare” bs. Is there any point complaining? Many thanks Rant over lol