Is the DMV really that bad?
Posted by awesome_pinay_noses@reddit | AskAnAmerican | View on Reddit | 954 comments
[removed]
Posted by awesome_pinay_noses@reddit | AskAnAmerican | View on Reddit | 954 comments
[removed]
Cville-Returner@reddit
It doesn’t have to be bad if you plan ahead, arrive early, know how much money you’re about to spend, and have all your paperwork/documents ready. It’s the people who fly in by the seat of their pants who have horrible experiences.
Which-Service-5146@reddit
My state doesn’t have a DMV. We have a department of licensing which is only for driver licenses. I haven’t been to one in years as it can all be done online now.
According-Couple2744@reddit
Yes.
Dr_OttoOctavius@reddit
Yes. Ever read or watch Hitchhiker's Guide to the Galaxy? The DMV is run by Vogons.
Subvet98@reddit
It’s a state institution. It can be bad. Depends on the location and staffing
Dismal-Detective-737@reddit
2 DMVs 20 minutes apart have wildly different environment.
One is just in a rich area and the other is in a poor area.
fireduck@reddit
Or sometimes the other way. DMV in VA side of metro DC area, everyone seemed to hate life. High income area, but as they say, DC is city of northern charm and southern efficiency. Rural VA was great. A bunch of southern ladies that are indeed not in any particular hurry but knew there job and if were at least a little friendly they would make sure you got what you needed.
Aware-Goose896@reddit
Are your DMVs in Virginia actually called DMVs? I just moved to Maryland from California last year, and I’m still getting thrown off occasionally by the fact that “DMV” around here is usually referring to the DC/MD/VA metro area, and if I need to go get my car registration, it’s the MVA, which I can never seem to remember.
Creative-Village574@reddit
Yup. In northern VA, DMV can mean DC/MD/VA or it can mean Dept of Motor Vehicles. It’s all about context 🤷🏻♀️
osteologation@reddit
then if you goto Michigan its the secretary of state.
BobsleddingToMyGrave@reddit
You said it wrong for my area of Michigan- we run it all together-
SecretaryOState
osteologation@reddit
true true lol
BrainDad-208@reddit
And the good thing is most stuff can be done online, so you don’t have to.
tattooz57@reddit
In GA it's DDS, Dept. of Driver's Services. Very efficient now. I just took the eye "exam" again recently, and my sweet dog Daisy could have passed it, and she's been dead for 2yrs. If you can read the top line, with ONE EYE, you're good to go. That strikes me as defeating the whole purpose of learning how to drive, testing, licensure, if you're literally blind in one eye and can't see out of the other.
ZephRyder@reddit
Yes, Virginia is a different state than Maryland. They are "DMV" in the commonwealth. DC is also a different place. I hear you get used to it.
EscapeNo9728@reddit
Having grown up in the region and lived on both sides of the MD-VA line, I feel like "DMV" as an abbreviation for the region is like 75-85% Marylanders and 15-25% out-of-state transplants. It's also gotten substantially more common as an acronym in like the last 10 years. VERY few people who actually grow up in Virginia ever call it the DMV, because in Maryland the state vehicle administration is the MVA (Motor Vehicle Administration) and not the DMV (Department of...), but over in VA they call it the DMV as G-d intended
Bluecat72@reddit
It was definitely thought up by radio and television news in the early 2000s. I grew up in Maryland, and no one called it that before I left in the late 90s. I returned in 2001 to live in Virginia and still didn’t hear it for a few years. Part of this is probably because the DC Metropolitan area didn’t extend all that far into either state and especially not so far into Virginia until the construction boom extended the suburbs so far.
Retiree66@reddit
In Texas it’s DPS: Department of Public Service
amboomernotkaren@reddit
The DMV in Virginia is called DMV. Not to be confused with the area we call DMV, D.C., Maryland and Virginia. ;)
Plenty_Unit9540@reddit
I had better luck getting documents from the VA DMV than the Maryland DMV.
But now I use online services.
Leading-Leather549@reddit
That and just population of the city. Rich area or poor in southern cali was still crowded and people/workers annoyed and rude. I live in a poor area now and the DMV is tiny, efficient and workers are MUCH nicer. The population is small here.
rxredhead@reddit
The 2 best visits I ever had at DMV was a super rural white area and East St Louis. Both were fast, efficient, and friendly. Compare that to my college town and it was miles different
Dismal-Detective-737@reddit
College town was a special kind of hell. Was in a strip mall that was completely abandoned except for the BMV.
Htiarw@reddit
Use to be no lines at one while hrs at other.
Then they posted wait times for other locations at all of them. 20year secret ruined.
Once I walked in and did registration with no one in line then went to renew my license and that short line has cleared while I was doing registration. Record that I will never be able to accomplish again.
Now it is best to make an appointment.
Fun-Dragonfly-4166@reddit
The last time I was at the DMV there were no lines. It still took an hour but waiting in line was not too blame.
When I arrived a clerk was waiting for me. (I had an appointment.) I had to renew my license in person. My state mandates that every second renewal must be in person. The process took an hour to complete. There were no complications. They are just slow.
VerifiedMother@reddit
Last time I was in in 2023 I renewed my license and my registration in under 20 minutes
These-Rip9251@reddit
Only time I ever had a problem getting an appointment was in the fall of 2020. That was to get my Real ID license. With Covid, there were less openings all around. I had to constantly check the site waiting for an appointment to pop up.
Proper-District8608@reddit
In Iowa (Des Moines anyway) you won't be helped unless you have an appointment booked on their website.
accidentallyHelpful@reddit
I walk in 20 minutes before closing and have a short wait
Too many people go before the DMV is open and stand in a line wrapping around the building with a plan to go in to work late
OhMyGaius@reddit
That’s why I do that stuff at AAA
Htiarw@reddit
Yes, they can handle a lot of stuff. My vehicle was counted as salvage after a minor fender bender literally.
I have to go to DMV with brake light check and CHiP vin verification.
oakpitt@reddit
In Maryland you have to make a reservation to get served at the MVA.
davidm2232@reddit
I have had good luck post Covid. Seems like a lot of people are doing more stuff online now
Velocityg4@reddit
I used to register all the trailers and trucks for a business. I got to know. Which DMV is the best and what times to go. This was before online was an option.
Now that I'm in GA. This state's equivalent is super efficient. I've never waited more than ten minutes. Usually there just three or four people in line and multiple staff members. Making the wait just a couple minutes.
quixoft@reddit
I go to the poor area. Less entitled teenage assholes age their entitled desperate housewife moms.
Dismal-Detective-737@reddit
Fewer. assholes and moms are count nouns.
quixoft@reddit
My apologies. I was stuck at the DMV and missed my "Perfect Grammar is Required on Reddit" class.
Subvet98@reddit
Same staffing?
El-Farm@reddit
The one near where I lived in Columbus - closer to Schottensteins! Awful. Reynoldsburg is where I ended up going when I found out I didn't have to go to one in the same city.
skaliton@reddit
don't be delusional. Without an answer we all know the rich area was properly staffed and the 'urban' one probably has 1 person doing 'dmv things' and 3 security guards
Dismal-Detective-737@reddit
Nope. One was understaffed one was over staffed.
Like 2 people at one mixed races. 4 old white ladies at the other just chatting like it's the office when we walked in.
Fast-Penta@reddit
Ironically, there's a DMV in a rich area and a DMV in a poor area a little bit further, and I always drive/bike to the poorer location because the waits are shorter and the workers at the one in a rich area are total pissants.
Spardan80@reddit
For me the one in the rich areas are worse and the poorer areas are fast friendly and amazing.
pippintook24@reddit
that's almost like the two I live near. only difference is not the monetary bracket of the neighborhoods, but the age brackets.
one neighborhood is mostly retirees, the other is mostly younger people or families who have teenagers who are learning to drive.
but me and my husband go to the secret 3rd option that is new-ish ( only been open for a few years) that everyone forgets about.
Roughneck16@reddit
Can confirm. The DMV in Maryland was a pain, but the one here in NM isn’t so bad.
Archduke1706@reddit
I had the same experience. When I lived in Gaithersburg, Maryland, it could take a half a day. I moved to Albuquerque and never had to wait more than half an hour.
Roughneck16@reddit
How did you like Gaithersburg? I interviewed for a job at NIST, but housing costs prompted me to relocate out west.
Archduke1706@reddit
I haven't lived in Gaithersburg since 1999. It was OK in the 1980's but it was getting crowded and expensive by the turn of the century. I don't really know what it is like these days.
Comfortable-Dish1236@reddit
Not sure which one you went to (it’s called the MVA in MD). Glen Burnie is hell on earth. The one in Bel Air was not bad.
At least you get license, title, registration and plates in one place, unlike Texas.
Roughneck16@reddit
Yes, and it’s called the MVD in NM. I made the mistake of going to the one in Glen Burnie. This is when I was at Fort Meade.
PhilosophyBitter7875@reddit
All of the MVA's from Balitmore to DC (Including PG and Charles County) are awful, all of the employees act like they are doing you a favor by doing their job.
ryamanalinda@reddit
Anyone who has ever watched better call Saul should know this one.
And as a side note, Missouri is called the DOR. department of revenue.
Semi-Pros-and-Cons@reddit
As some who's not from Maryland, at first I was like, "Whoa, he must be a real a-hole to be called out by name."
Glammmy@reddit
You are correct.
Ancient-Highlight112@reddit
I had an aunt who lived in Glen Burnie 70 years ago. I was a very young teenager back then, and we got news that her husband hanged himself in the basement.
VoidWalker4Lyfe@reddit
As someone from Maryland, Glen Burnie fucking sucks
Willing-Grapefruit-9@reddit
As a fellow Marylander, I came to say we know the DMV as something very different than the MVA.
For those asking or wondering the difference:
MVA: Motor Vehicle Administration
DMV: could be two different acronyms based on the area you're in. It's either DelMarVa, the Delaware/Maryland/Virginia peninsula, or the DC/Maryland/Virginia area.
SwansonsMom@reddit
I did scroll to the comments before understanding which one OP meant
El-Farm@reddit
The one in Bel Air isn't too bad, but never go early in the morning or within 1 hour of closing as those seem to be the favorite times for everyone.
plaincheeseburger@reddit
I thought the Alaska DMV sucked until I experienced the joy of traveling two hours to go to the Oklahoma DMV in order to get the paperwork that my local tag agency needed to actually print my license. The tag agency closest to me is incredibly unprofessional and disorganized, so I drive to the next town over to go to a nicer one.
I miss the fact that the Alaska one is open on Saturdays and after 4 pm on weekdays, and is actually staffed by professionals who can read and write.
Efficient_Analyst939@reddit
Here in southern NM, its literally just a small building and theres barely any people, but when I was in Texas it was hell
Gwenbors@reddit
Florida DMV is pretty awesome. Kansas and New York DMVs are OK.
Oklahoma DMV is where dreams go to die.
Chadmartigan@reddit
Florida's DMV is HIGHLY dependent on where you live. I used to live in Miami and it was--and still is--an abject nightmare. Had to make an appointment for my renewal and the earliest they could get me in is 3-4 months (it has since gotten way worse). I called the DMV offices in Broward and PBC and they said I couldn't go through them. People are showing up hours before the office opens without any guarantee that they'll be seen the same day.
It's been a long-running, persistent problem. Almost like the government wants individuals in those particular communities to have a more difficult time obtaining licenses and ID's. Wonder why that could possibly be.
Firamaster@reddit
I've been in and out in 5 minutes. I have been stuck there for 2 hours. (Same process). So, yeah. Experiences will differ
Cranks_No_Start@reddit
Locally…all the state run ones are fucking horrible. I will gladly pay the extra $20 or so to have the privately owned MVD so the work by someone that cares enough to get you in and out.
zorander6@reddit
I'll counter with all the DMV's in Misery are privatized and wait times are worse than they were before. A lot of locations have been closed (including the one closest to me.) You have to take a virtual number at a lot of them and they claim to give you 10 minutes but actually only give two to get there. If you are sitting in your car (because there are never enough seats) they are likely to skip right over you.
It can be very hit or miss. I go to another town close to me and as long as I get there half an hour before they open I can get in and out at a relatively decent rate. No guarantee they will accept the paperwork (even though I bring EVERYTHING on the list.) Wait times for some of them can be hours and a few require you to schedule a time a week ahead and even doing that you are not guaranteed a meeting.
Dry_Tourist_1232@reddit
The vast majority of the DMV’s in my part of the state are great. I just avoid the one downtown in my city.
Ancient-Highlight112@reddit
The ones in NC for plates are privately run and they're not much better.
vundercal@reddit
It also depends on how good you are at understanding the necessary paper work for whatever you're trying to do. If you know what you need then not too bad, if you know that you don't know what you need then at least you can accept that things might not be that straight forward, but if you think you know what you need but don't then things can get very frustrating.
Vigilante17@reddit
It used to be, but I recently had a few issues to resolve, I’d get in line via my phone, drive there and then my number is called within 5-10 minutes. Granted they won’t do registration renewals or basic stuff that they push you to kiosks or online for…
whereverYouGoThereUR@reddit
It can be really, really bad. I had a “manager” have me escorted out by security guards just for questioning when she told me that I needed a signed mileage statement to transfer a title when the law clearly states that it’s not needed for a car older than 10 years. I went to another one and they transferred the title with no problem saying “of course you don’t need a mileage statement”!
brookmachine@reddit
Yep, once you live in a place for awhile you learn which public service offices are ok and which should be avoided. I will say though, my brother has been living in Japan for most of the last 20 years. He was stationed about an hour away from me a few years ago and he was like “oh my god, I had forgotten how shitty and inefficient the government is here!” He’s retiring soon and I told him I don’t think life in the states has improved any since his last trip home! If he can stay in Japan he’ll be better off
Live-Blacksmith-1402@reddit
It also depends on the state. Ohio is an absolute dream to get your license or registration renewed. Texas is a fucking nightmare to get this done.
A friend of mine could only get an appointment 100 miles away to renew his license.
Doing anything remotely bureaucratic here is nuclear bonkers.
Independent_Toe5373@reddit
And day/time you go. Like Saturday morning versus, say Wednesday an hour before they close
Megalocerus@reddit
RMV in my state. And you join AAA with little cost, make an appointment, and do most of what you need there with no long wait. But the RMV itself is usually a pain.
dustsmoke@reddit
Pretty much this... In New Mexico the DMV is consistently worse than every other state I have interfaces with. It's just bad... extremely poorly run. People literally plan their visits as all day events.
Electrical_Iron_1161@reddit
Where I live I've been in and out in 20 mins other times I've been there for a while, Saturday is awful but I've noticed they have tag renewal kiosks popping up at Krogers now
VikingLS@reddit
In Ohio too. I think they really do try to make it a decent experience but Saturdays is overwhelming. I usually go early on weekdays.
NothingLikeCoffee@reddit
Mine had two locations that were great and then shut one down so now everyone has to go to the one and it's always packed with a minimum hour wait time. They have the kiosks but require every second year the registration and renewal has to be done in-person so they're basically useless.
wineandheels@reddit
Exactly and as long as you have the correct paperwork, it’s completely fine, especially if they take appointments. The website is great for checking to see what papers you need when you go.
RupeThereItIs@reddit
Not all states even HAVE a DMV, I think it's a slight majority, like 26 or 27 states. Being that it's a slight majority AND what they use in California, it's what makes it into most of our TV shows & Movies.
In Michigan this (and other things like hunting/fishing licenses, etc) are done through the Secretary Of State's office. Other states have MVD, BMV or MVA for example
Here in Michigan, despite them eliminating a great many locations about 15 years ago, it's gotten a lot better. It's now designed to get you to avoid the deli counter take a number system, and either make an appointment or get in line from your phone. With either of those two options, your wait in the lobby is gonna be maybe 20 min or less vs HOURS of waiting in line. You might have to wait in a shorter line on site for things like getting a new picture for you ID, etc.. but your usually in & out in way less than 45 min. Compare this to the mid aughts, you'd be there as long as it took for your number to be called which could be hours.
It can still be a bureaucratic nightmare at times if you don't know or have all the paperwork needed for your task. However they will usually give you a 'skip to the second line' return check if you have to come back, which gets you to a clerk in like 10-15 min.
BearFluffy@reddit
Yes can confirm. Ohio has the worst fucking DMVs I've been in. Whereas NJ and somehow Georgia and Tennessee are easy.
andy-in-ny@reddit
In NY the "DMV" is the central office in Albania. The office you go to is the County Clerk so it REALLY depends on the County and Staffing. I would bet in NYC its really not fun. Some counties are way understaffed, some counties are overstaffed, because the typical 2 people taking customers can be either way too many or way too much
everyoneisatitman@reddit
San Bernadino county in CA took 9hrs of my life (plus 1.5 hr drive time each way). I knew I was in for a bad day when I got there 1hr before it opened and the line already wrapped around the entire building. At noon I finally made it to the enterence door and that is when I saw that I now took a ticket and sat it stadium seats. When your number gets called you sit in another line. At 4pm I was finally seen and told that I couldn't pay registration because my wifes name was on the registration as well. Cali at this time was saving money by only opening one DMV in every county. San Bernadino is the biggest county in the country so drive times are huge. I now lIve in TN and there almost no line. You take a number and you usually get called to be seen before you can even sit down.
RoundTheBend6@reddit
Yup. I've been in and out in 5 minutes and I've been stuck for 3 hours.
MossiestSloth@reddit
They split my city's DMV into two buildings across the street from eachother.
One for licensing and the driving tests and the other for title transfers, registration and tabs.
It made everything much faster and more streamlined
Organic-Pilot-4424@reddit
New Jersey is the absolute worst. The worst.
Savings-Pace4133@reddit
When I went to the DMV to get my horizontal ID on my 21st birthday I went to the one where my ex FWB lives which is a white trash town and it wasn’t too bad.
Granted, “white trash” Massachusetts is peanuts compared to the south but still.
MattWolf96@reddit
I had to wait two hours in it when I got my physical license (I had an appointment for my driving test)
JackAttack2509@reddit
It depends on where you live. If you live in a big city, then yes. But if you live in a rural town, then there is a short wait.
SilentRaindrops@reddit
I'm in a large Midwest city. Contrary to expectations, I had less problems getting an appointment, and had faster processing time at a location in the poorer part of the city than a family member who went to a location in a wealthier area. I also heard that people are now using bots to sweep up DMV appointments and selling them for profit.
leopard_carpenter@reddit
With all these people losing their jobs, that’s the real trickle down. Less people needing work done. Bullshit.
Mediocre-Cookie-3524@reddit
It’s ran by each state. I’m in Indiana and the few times I’ve had to go have been frustrating. Long wait times, being told to bring certain documents, then getting told those documents aren’t going to work or be enough.
Zealousideal_Draw_94@reddit
My local DMV is really well run, is usually pretty fast, if you have everything you are supposed to have. I went and did early voting, and registering (there next door to each other) in less than 15 minutes.
Driver License department is a few doors down, and it sucks. You get in-line to find out what line to get into next.
crownhimking@reddit
Its under funded and under staffed
Like everything govt....except.....you know... lobbyist pockets...those are never
IndependentDot9692@reddit
Mine's fine
Defiant_Ingenuity_55@reddit
It can be. I think a lot of us know which DMV to go to if we want to actually get things done. The most efficient one near me was recently closed. I rarely have to go into the DMV, so it isn't much a problem. Most of it can be done online or at AAA.
UmpireProper7683@reddit
They are all over the place, but that being said, it has gotten much much better over the past 10-20 years in my experience.
InstructionSad7842@reddit
Not unless you live in a hobo-dirty needle-fecal matter-scumass city.
RiotNrrd2001@reddit
I had some unpleasant experiences there forty years ago. However, in recent years I haven't really even had to wait very long, and they took care of things pretty quickly and efficiently. So, I used to really not like going to the DMV, but now I'm sort of neutral on it. I never look forward to going, but it probably won't be terrible, so I don't avoid it.
Muhiggins@reddit
We worship the dmv like a religion. Didn’t you see the episode of South Park?
willtag70@reddit
Each state manages its own DMV. For the last couple years it's been very bad in NC. Very long wait times, standing in long lines. The head of the agency recently resigned under pressure. So, yes, in some places its bad.
nwbrown@reddit
Just to be clear, the NC DMV has been bad for much longer than a couple years.
As late as the late 00's early 10's, they didn't accept credit cards. I could pay for a burger out of a truck with a credit card just fine, but when I went to a state run agency I was directed to the nearest nail salon in hopes it was open and I could use the ATM inside it.
LazyBoyD@reddit
I find it funny no one has mentioned the horrible attitude and customer service DMV workers tend to have. Seems like they hire the most miserable people.
ColossusOfChoads@reddit
It's kind of a vicious cycle, from what I hear. They may or may not be miserable when hired, but the job will make them become that way.
tendonut@reddit
And they become that way because customers are miserable. And customers are miserable because the experience is so miserable.
tendonut@reddit
Last time I went to an NC DMV, it was a 5 hour wait for an out-of-state license conversion.
Back in NY State, I was able to show up and apply for a learners permit and be out of there in 20 minutes.
CrispyJalepeno@reddit
Half of my DMV still doesn't take credit cards. Cash or check only for anything testing related
hurray4dolphins@reddit
I'm no spring chicken, so I've been going to the DMV for a while, too.
The DMV has been notably worse in the last couple of years. I believe it could be better in some small towns, but it's insane in the cities.
It's so unbelievably bad I can't even believe this is the system we are going with.
Readers from out of state: i'd try to describe how it's nearly impossible it is to schedule an appointment and all the hoops you must jump through and the rain dance you must do, but it wouldn't make any sense to you (because it simply does not make sense).
clearly_not_an_alt@reddit
Yeah, appointments are booked literally months in advance and wait times for walk-ins are typically hours at best. I need to upgrade to a RealID before it's required to fly, and it's quicker and easier to just get a passport instead.
steepdrinkbemerry@reddit
When I was a teenager, I remember having to sit and wait a couple of hours, which was annoying, but fine. Now it's horrific. When I last went, you had to get there at like 5 or 6 in the morning as a walk-in and hope you were one of the first 10 people in line, waiting hours for them to open, otherwise you definitely weren't going to get in. Appointments are fully booked out for months. A couple of people in front of me had only just missed getting in the previous day and the employees were incredibly rude.
Moravia84@reddit
I moved to the state about 10 years ago and I have not had any issues with the two times I have gone. When I first moved I made an appt. and they had the forms I needed online and what forms I need to bring. A couple of years ago I went to get my real ID and did the same.
A coworker went with no appointment and wasted a day.
I do get that milage may vary and some are probably managed horribly.
TimeInTheMarketWins@reddit
So bad. You wait four hours for them to tell you their full for the day.
TheYeast1@reddit
Yep, at this point you need to book months in advance
Significant_Topic822@reddit
Maybe I live in a good city? It took me an hour and a half to get my ID secured. This was during the day on a weekday of course.
hurray4dolphins@reddit
Wow it took me longer than that even when I had an appointment (an appointment that I had to schedule 3 months in advance, and could only do so if I happened to catch a time when there was an appointment available within a reasonable distance (rare), and then once I made the appointment it would be cancelled if I didn't had to confirm within 15 mins from when they sent me the first email, then confirm again a couple months later when they send a reminder txt/email. Hope you don't miss that 2nd email/text, or your appointment is getting cancelled)
Oh, and do you have a question? I tried to call the DMV last week. You can't speak to a human on the phone anymore.
I've had to use the DMV way too often in the last couple years due to 2 teens going through their drivers ed and graduated licensing. The rules are ever-changing and only get more ridiculous.
Significant_Topic822@reddit
I just did a walk in. And you are correct, they don’t answer any phone calls. I had to get my info from their website.
hurray4dolphins@reddit
Yes. It's the luck of the draw when you walk in in my city, if you are lucky it takes 2 hours but you might wait all day long only to be told they won't get to you! That's a nightmare to me.
but I know a lot of people drive an hour or more outside of the city to go to the DMV. Are you in a bigger city of outskirts/small town/rural?
Significant_Topic822@reddit
I live in a smaller city/college town. When I lived in a bigger city I would travel to the smaller towns and had luck there. It’s strange because every DMV is different, one wouldn’t take walk ins until 2pm, but that info is not listed anywhere. You’re right, it can be infuriating.
icefirecat@reddit
The first DMV I ever went to, and where I got my license, was in NC. Going there was pure hell every time. If you didn’t get there at 7 am, good luck. Enjoy waiting outside for hours in full sun and heat if it’s summer. It became an all-day ordeal. Everyone there was rude, angry, difficult to deal with. I thought that’s how all DMVs were and was always dreading it.
Then I moved to AZ. DMVs there were a dream. Barely any line. Check in on a kiosk. Many services available online. Wow! Then I moved to Chicago. Longer lines, busy offices, old spaces with bad lighting. But efficient, and the employees were quite friendly overall. Not stopping to chat, but calmly and nicely moving everyone forward. Many services also available online which is nice.
I’ve realized that the NC DMVs are just really bad. I don’t understand why, but it doesn’t have to be that way.
bullcityblue312@reddit
The last couple years? Bro, I got my license in the 90s and it was terrible then
edwbuck@reddit
I got my license in 84, and my grandfather that was a Bishop nearly got into a fist fight with a 50 year old lady, because she really was that awful.
It's always been awful.
Noktomezo175@reddit
Well, NCGA purposely underfunds it so they can privatize it and say it was because it wasn't working as a public service.
willtag70@reddit
No doubt, a very intentional GOP strategy.
therealjerseytom@reddit
I remember it being a long damn wait the past couple times I've been, both in Mecklenburg and Iredell counties.
More recently I've had to swing by the DMV a couple times in Colorado. Granted, small town, La Plata county, but infinitely faster and everyone had a better vibe.
orpheus1980@reddit
I'm an immigrant who has dealt with DMVs in 3 different American states and I've never had any major problems. Coming from a country where the DMV is seriously incompetent and corrupt, I've never understood why Americans whine so much about the DMV. on the whole, given the budget they have and the workload they have, American DMVs are pretty good.
But the current "slash the government" movement is built on the myth that all government is bad and all private enterprise is better. So they randomly trash the DMV and the Post office.
Unusual_Memory3133@reddit
It depends. I am a native Californian and the DMV in California is an absolute nightmare. A screaming, surreal one. I have lived in Washington state for over 20 years now and have never had a problem up here - it’s very easy in Washington, actually
gujwdhufj_ijjpo@reddit
My state’s is pretty good. At least every time I’ve gone. Especially now that you can make an appointment online. Usually it’s not needed though.
joseph_sith@reddit
It can vary on the state/county, but I’ve never had to wait more than 15-20 minutes at the DMV. Many now let you schedule appointments so it’s pretty convenient. Americans just love to hate government bureaucracy, even when it actually works pretty well for them.
mickeyflinn@reddit
They get a bad rep, they are as good as any organization can be that has the deal with that level of documentation and bureaucracy.
People don’t do any research on how to do things at the DMV nor do they do any research on the documentation they need to bring , so they blame the DMV for that
itselena@reddit
When I lived in NJ you would have to take off work, wait in line for HOURS, sometimes outside. All license, registration, driving services were in the same building.
When I moved to Georgia, any service I need is 20 minutes. Not even a lunch break. There are separate buildings for separate needs so that you’re not waiting in lines clogged up by everyone needing different things.
Lord_Hypno@reddit
We renew tags online and get them via USPS. A number of years ago they switched to a better customer management process (pulling and prioritizing renewals) and it improved the experience immensely. What used to take HOURS now might take 30 minutes.
UnderaZiaSun@reddit
Mine used to be a hassle, but dare I say it is now…good? Even very good!
akalili22@reddit
The one in Harrisburg PA was horrendous - long lines and nowhere to park. You literally had to have someone drop you off and circle the block forever waiting for you. It was moved from downtown and redesigned from one long line to a numbered kiosk kind of system. It’s so much faster. Also they have a lot of places to sit. Pleasantly surprised.
Unlikely-Low-8132@reddit
When I went to get my Real ID - I made an appointment and I went about 10 minutes early- they had a actual red carpet for appointments with nobody in the line -and the line for people without appointments was wrapped around the building -I think I was there 30-40 minutes -and the looks I got when I walked in.
-DoctorEngineer-@reddit
MN’s and WI are not horrible, but their one of the few spots Americans directly interact with government bureaucracy
musicalfarm@reddit
Have you ever heard someone say they love going to the DMV? Have you ever heard someone say they're looking forward to having a kidney stone?
Character_Oven6785@reddit
I recently had to go upgrade my license to a Real ID - required to board a plane and/or enter government offices starting in May. (They’d also accept a passport, which I have, but I’m not taking any chances with this administration.) I arrived at the DMV at 9:30. I didn’t walk out until close to 3:00. I already had a valid license in the same state. I came prepared with more paperwork and documents than was necessary. Literally all I had to do was upgrade it to get the star in the upper right hand corner. During my day-long stay at the DMV, the largest number of employees they had serving people at one time was four. I understand it wasn’t the employees’ fault - more like the state’s fault for not adequately funding their office. Not an experience I wish to repeat. (Nashville suburbs in TN)
Prestigious_Pie9421@reddit
The one I go to is really nice. The staff is really efficient so you’re not there forever.
ScreamingLightspeed@reddit
I hated every second of it and I've only gone there for state ID. I feel sorry for people like my husband who have to go through all the rigamarole for a driver's license. I hate most professional-type places though.
balnors-son-bobby@reddit
At least in my state, our DMVs are contracted third parties. There is one DMV in town that is less than useless, we all know which one it is. The other 2 are generally fine except almost always super busy
Few_Whereas5206@reddit
Some of the most wealthy areas in the USA.
MissKitness@reddit
Mostly it’s just tedious, not bad. What you’re seeing is a major exaggeration of what are probably true stories
Wii_wii_baget@reddit
Yes
VexedMyricaceae@reddit
The DMV in my small town is only open two days a week, but the times I've gone there have been pretty quick and painless. The times I've gone to the one bigger town when my location was closed were a "take a number and wait for 30 minutes" kinda situation. So some of them aren't that bad, some of them are.
cheap_dates@reddit
Time consuming processes and old procedures. The last time I wanted to make an "appointment" with the DMV, the earliest appointment was 3 months out. I went to a little out-of-the-way DMV and just sat there all day with a book.
Red_Rocker9957@reddit
Not anymore, at least not here in Maryland.
I think since COVID, the online reservation process has made it super easy and time-efficient.
Although sometimes the "required documentation" they ask for online is.....not super clear, so I bring more documentation than I need every time.
chancimus33@reddit
No. I’ve never had issues and never waited longer than 23 minutes
parallelmeme@reddit
Depending on your area, the DMV could be state run or country run. So, it all depends on how much the person in charge (the county treasurer in my case) cares about the publics' experiences.
I have timed myself multiple times re-registering a vehicle and the times have mostly been under 10 minutes. This county treasurer is now running for mayor and I plan to vote for him.
Arch27@reddit
Really depends on the location.
In the past they've been terrible - long lines, slow employees, angry customers. The couple times I went to one it was rather quick and painless. Walked in, told an employee at a reception desk what I needed, was assigned a number for that area that deals with that specific (type) of issue. About 10 minutes later I was called up and the business was completed.
FreezasMonkeyGimp@reddit
The vast majority of times I’ve been to the DMV, I’ve been in and out in under 45 minutes, but if you just so happen to catch the DMV on a day where it’s slightly under staffed or slightly over booked, then it takes forever because one delay leads to the next and cascades down from there. Most people are there for simple stuff like renewing a registration or license but the DMV is not built for adapting so whenever there’s any kind of stress on the system, it breaks.
AllPeopleAreStupid@reddit
Where I live in MD we call it the MVA (Motor Vehicle Administration) and it used to be absolutely horrible. But then covid happened and they change the system to making appointments instead of walking up and waiting and now I have a pleasant experience as the state extorts money out of me. I'm in and out.
Spirited-Gazelle-224@reddit
Eastern Massachusetts very difficult. Naples, FL, a breeze. It depends on the overall attitude of management, I think, for what they’ll tolerate. But I have to say, I couldn’t handle a people-facing job like any DMV employee does and not wind up under medical or prison care!
ZephRyder@reddit
Omg! A federal institution?
No! There are 50 different institutions, some worse, some better. The last time I went, it was a pretty quick, rather pleasant experience.
YMWV
B0BA_F33TT@reddit
The last time I got my license renewedatthe DMV it took less than 5 minutes.
But I made an appointment online andfilled out my paperwork. I showed up to the DMV and there were 20 people waiting in line. I went to the kiosk, signed in, and 2 seconds later they called my name. They trook my photo, handed me the paperwork and I was out.
If I hadn't made an appointment it would have taken an hour at least.
Ninja_Wrangler@reddit
Completely anecdotal: if I make an appointment ahead of time, and have all the documents gathered it is quite fast and easy.
My last visit: change address on license, renew license, add personal watercraft endorsement to license (new York state), renew registration on car and motorcycle and trailer and boat, transfer title of a second car to my name, register second car, get a license plate for second car.
Took like 15-20 minutes if that
DanielSong39@reddit
DMV's were that bad until they finally implemented a system to prevent long wait times on site
anonymous2278@reddit
Ours used to be bad, but when covid hit they changed to appointment only. So now you get your time slot, you go and sit in your car until they call you, you do your business and you’re done. No lines.
Ihitadinger@reddit
I lived in a place that had a normal DMV and a “private” one that could do 95% of the stuff that the government office could. They charged something like $10 for the service. Never more than a 5-10 minute wait but most of the time you walked in and out.
The normal DMV is where you went if you were a broke moron that valued $10 more than your entire day because you weren’t getting your simple 3 minute task done in less than 4-5 hours on a good day.
RealWolfmeis@reddit
It's great where I live now, but in my home state it was really really bad, much like the movies.
Pup111290@reddit
Really depends on the area. Growing up i remember the DMV took forever and you basically needed to clear at least an hour of your time even for something simple. But the DMV i go to now you can be in and out in minutes with no issue.
auntlynnie@reddit
I've lived in two states, and I've had varying experiences. When I lived in a small city, the lines were awful. You had to go to the correct window, pick up a number, and then wait until your number was called. I never got out of that office in less than an hour.
Small-town and rural DMVs have been a lot easier, in my experience. The DMV near my current job is so small, I've never had to wait more than 5 minutes.
Infamous_Mess_6469@reddit
It's state. Mine is great. The one across town is terrible.
InformationOk3060@reddit
It depends on the state. North Carolina is one of the worst in the country, they outsource it to contract non-state employees who are understaffed, underpaid, unmotivated, and lazy.
You go across the border to Virginia and it's amazing. There's low or no wait times, they go out of their way to help you, they're friendly, it's like stepping into an alternate universe.
finnbee2@reddit
I live in rural Minnesota. When I go to the DMV, there's at most one or two ahead of me. The people are efficient and friendly. Our state doesn't have enough locations where you can get the behind the wheel test for your initial test. You might wait months and have to travel over an hour away for an appointment.
AdamZapple1@reddit
yes. its that bad.
last time I went to renew my license I showed up before it opened, I was about 10th in line. it still took me 3 hours.
switchbreed@reddit
Each state has like 200 DMV locations and they all vary greatly depending on location.
mossryder@reddit
I'm 48, have lived in 5 states and have never had a bad experience at a dmv/bmv/mvd
teabagsandmore@reddit
Texas- DMV is the worst place in the world.
Deathnachos@reddit
Depends on the area. Also yes.
trailryder44@reddit
Here in Alabama it really depends on what time of month you go. If towards the end of the month and going to renew a tag or something to do with car registration it can be a long wait here meaning 30 minutes or so. For renewal of DL then that is in and out in about 10 minutes. I have never encountered lines like they show on TV in my life here in Alabama.
FluffySoftFox@reddit
It honestly depends where you live, In the middle of a big city yeah it's pretty rough, out in the suburbs usually you're in and out within like 20 minutes
dsmcdona@reddit
It's really not bad at all, in my experience. Been driving for 21 years, going there as long (and have been to the DMV in multiple states)
pakrat1967@reddit
The DMV is the one den of bureaucracy that any American who has a driver's license. Has had to deal with. Some are terrible and some are about the same as going to the post office. An example of a terrible DMV is having to take a number and wait for each different thing you need to do.
No-Air-412@reddit
There used to be one in my hood, next to the light rail. I could go to the DMV get on the train and go to work, or lock my bike up outside and then ride to work. Wait was usually 15 minutes. Then they moved it a neighborhood over to a box box retail park, next to a recycling center. No transit and absolutely no way you're locking a bicycle up (presuming there are even racks).and having it be there when you get out. It sucks.
When I was finally able to get in at the end of Covid to replace a license. I went down there, and ended up in line behind these two anti government yahoos who had opinions. I'm like JFC you people are stressing me out, take a breath and relax we'll get through this.
And just when we get to the front of the line, 3 windows close, out to lunch. It was all I could do not to laugh at the idiots in front of me. Wth did you think was going to happen?
Bird_Watcher1234@reddit
The one near me in Florida is very slow. Took about 2 hours of waiting, with an appointment just to get a quick eye test to renew a drivers license that was expiring soon. The waiting room wasn’t even full.
DistanceRelevant3899@reddit
Depends on the location. Where I live. Yes, it’s awful.
Where I lived a few years ago: also terrible.
Where I lived before that: worst place on the planet.
But before that it sucked, but didn’t ruin your day.
Some places actually have kiosks now where you can handle certain tasks which are just the bee’s knees. Huge fan of the kiosks.
NarwhalCommercial360@reddit
No. We have one in Rosenberg, Tx outside of Houston. You have to make an appointment, but it's huge. Everyone there was very, very nice.
goldslipper@reddit
It's run by each state so it can vary a lot!
In my home state its great. It's never taken me more than an hour to get in and out And they have been helpful every time I've called
In the state I live in now it's hell. It took me 4 months to transfer my license and they still haven't mailed it to me yet.
hungrymooseasaurus@reddit
I live in a sleepy rural area in the us. The dmv by me is one bored lonely dude and there is never a line. The state’s online system takes care of most of the processes I need to do so I seldom need to actually go into the dmv.
Now in the Chicago area during the 90s the dmv was awful. You took the day off work to go there and everyone understood that the day was wrecked cause of having to go in. It took half an hour just to get in the right multi hour line.
RedRingRico87@reddit
Yes
blueyejan@reddit
We would drive to the nearest small town with a DMV and take care of our business. We were living outside of Las Vegas in a small desert town. LV DMV would always have a packed parking lot, and a lot of people milling around.
We drove to Pahrump and didn't even have to wait in line. It was 20 years ago, and there was construction going on, so I don't know how it is now
TomCatInTheHouse@reddit
DMVs are state government agencies and vary by state.
TLDR: my experience is DMVs are slow moving because citizens themselves don't figure out what they need beforehand and then don't listen to the workers causing delays or it's a really small town that's lucky to even have a DMV office.
Long version:
In my state, people complain about the local DMV being randomly closed, but I live in a small town that has one person that works there. They have a doctor appointment or their kid gets sick at school or they are on vacation, it's closed. In my opinion this town should be happy we even have one.
I've also heard people complain about the DMV in the nearby city. However, every time I've gone to that one, I'm either in and out and the person behind the counter is pretty much like "thank God, a citizen who looked at what paperwork we needed and we can get him in and out and not explain everything 20 times." Or I'm waiting in line while the person behind the counter explains in 5 different ways to the citizen that they need to bring forms to prove who they are.
Saxong@reddit
Look up the documents you’ll need beforehand, figure out if they require appointments for the thing you need and book one. Don’t be the problem and it’s a perfectly functional institution
glassclouds1894@reddit
In Florida, they often have ridiculously long waits and employees are frequently rude, because they can be. It's a government service everyone needs, there's no alternative or competition and they don't have to worry about being fired.
LeadDiscovery@reddit
Growing up in New England - It was all that bad and even more ridiculous than movies could portray.
5 months to get an appointment for my driver's license test. You would bring your own car, the DMV person would get in, your sponsor in the back seat, you go for a ride.
My dude, meets my sister before getting into the car, asks her out before we even get in, she laughs politely but out of a bit of surprise and says, well I have a boyfriend, but thanks. We get in the car, I literally turn the car on and he fails me.
Another 5 months before I can get an appointment to take the test again.
I firmly believe that the men working at the DMV were the beaten down husbands of the lunch ladies at our local high schools.
boojieboy666@reddit
I live hood adjacent in New Jersey and yea it’s awful. I drive 40-50 min out to the rich area and people are a lot nicer.
mattinsatx@reddit
It’s actually worse.
Ok_Plant_1196@reddit
No. Not where I live. Never takes more than 30 mins
Commercial-Jicama247@reddit
Depends on where you are. The DMV genuinely used to be awful just about everywhere.
Where I live the DMV experience has improved a lot since Covid. Before 2019 it wasn’t uncommon for a trip to the DMV to take a couple hours. There were a few times my parents had to give up most of their work day for something simple, just because of how crowded the place was
But now you have to make an appointment online for most things, show up 10 minutes early, and they expect you to fill out most of your paperwork ahead of time. In the last 5 years I haven’t had to wait more than 20 minutes, and I’ve mostly been in and out in under 45 minutes
DullPlatform22@reddit
No. It's boring but I've never had a terrible experience. I think most Americans are toddlers who can't handle waiting a little bit.
Virtual_Professor_89@reddit
The DMV in manhattan is the seventh circle of hell. Theres something like 2 to serve all 2 million people in manhattan. Took me 8 whole hours to get my license when I lived there.
triblogcarol@reddit
North Carolina DMV is awful. They haven't kept staffing up to the level of population growth in the state. It's ridiculous!
MuchDevelopment7084@reddit
Most aren't anywhere near as bad as you see on tv. But of course, it also depends on location.
Marxism_and_cookies@reddit
Now that they have appointments it’s totally a fine experience
Nan_Mich@reddit
Traditionally, Department of Moror Vehicle offices, which are state offices, not federal, were terrible to visit. We all had to go at least once a year to renew our driver’s licenses and car registrations. In the early 1080s, innNew Jersey, I knew to pack a lunch and plan to sit on the floor.
Now, in Michigan, we have had 20 years of renewals being mailed to us and we may only need to go in every few years. Since they computerized the appointment system in recent years, we can make appointments in advance or check each morning online for appointments that day.
In November, when I had to go transfer the title on my late sister’s mobile home, the woman at the door did not seem optimistic that we could get in that day. We decided to wait and were called up to do our business within a few minutes. Service was fast, polite, and helpful with a very nice clerk. Here in Michigan, the reputation is no longer deserved!
Shot_Construction455@reddit
Florida doesn't have a stand alone DMV. All of those functions are handled at the Tax Collector for each county. I live in a large county and you can login and see how long lines are at each location. They are always long. Fortunately, we live on the western edge of the county so the closest tax collector is in a different much smaller county. Easy in and out most of the time unless non payment of property tax notices have just gone out. Thank goodness we can use any office anywhere in the state.
CookbooksRUs@reddit
I renewed my license last fall. I was there maybe 20 minutes.
DreamingOnPluto@reddit
The Georgia DMV is a nightmare. To be expected when it can be a nightmare to drive in our state as well
Tapingdrywallsucks@reddit
In my experience, and everyone's mileage will vary because this is over 42 years, Wisconsin isn't so bad, Colorado is pretty good because registering your car happens in a different office than licenses, but in both it pays to figure out the off-hours.
NY and California - don't plan anything else that day, then be happy it only took a few hours.
Massachusetts is a freaking nightmare with fluctuating rules so brace yourself for at least 2 days of a living hell.
CemeteryDweller7719@reddit
It really varies by location. The one closest to me is busy, but the people are actually decent. If you get there at an odd time of day (like 10am) you’ll only wait 10-30 minutes. If you go on a Saturday then expect to be there a while. The next closest to me isn’t busy, if you go during an odd time then you will only wait minutes, but you can legit be the only non-employee there and they’ll have you wait a minute or two out of principle. They are the gatekeepers to all DMV needs, they know it, and they make sure you know it. (The Title Bureau next door to them is super chill though, highly recommend.) The next closest, I avoid like the plague. They’re always busy, always act like having to work the counter is a huge issue, and are so unhelpful. Turns out you need another document? Look up what is needed on the website. Seriously, that’s what they will tell you. They know what is needed, which is why they’re telling you to look up online what is needed, get it, and come back, but they won’t tell you.
Poorly-Drawn-Beagle@reddit
It's not bad if you live in a small town.
My dad lives in a fairly small town in Utah and says going to the DMV is a total breeze.
If you live in even a moderately populous area, then you're in for a very long and dreary wait, unfortunately.
Uxoandy@reddit
Way state dependent.
AMJN90@reddit
In Connecticut in spent 9 hours in the DMV to get my ID. Got there before they opened and got done after their posted closing time. It was ridiculous. I'm from rural Idaho so I never had to deal with DMV lines, it was just something sitcoms and comedians talked about... Until I went to Connecticut. Nightmare on ice.
Maina_Aintdat_Smaht@reddit
Ok…..think of the most horrible teacher in your grade school growing up. Yes, she now works there and still hates you
lfxlPassionz@reddit
All government stuff is terrible in the United States.
They often use tech from 20ish years ago. The paperwork is impossible to understand for a lot of people.
The DMV can be an all day wait time just to be moved from one window to another over and over for signing things or getting photos taken.
Pretty much anything you have to deal with when it comes to either the local or federal government is a headache. Wait until you hear what the system is like for doing taxes.
Streetduck@reddit
It is in California. In Washington state it’s a cakewalk.
Dissent21@reddit
It's worth noting that the internet has made DMVs much better. A lot of the issues that led to the memes were caused by things like the California DMVs back in the day which were absolutely SWAMPED with people every day trying to do everything from renewing registration to reporting a death in the family, and because that all had to be done in person there were just TOO MANY PEOPLE. The internet enabling people to do a lot of the basic stuff from home really cut down on the traffic at individual DMV sites and has made things better than it used to be.
superleaf444@reddit
The DC area IS REALLY that bad.
heyyouguyyyyy@reddit
Mine is good. I’m usually waiting 10 min tops
WildMochas@reddit
They're state ran and it depends on state, location, staffing and day of the month. Seattle is iffy but NY has streamlined there's much better than it used to be. Very few of our public institutions whether they be state or federally ran are designed to run smoothly or focused on the convenience of the public. 😬🤭
matttheepitaph@reddit
It really depends. I live in California along the coast and my DMV is pretty good. Even in other towns in California it can be worse.
12altoids34@reddit
I live in South Florida. Fort lauderdale. In this area you cannot walk in you must have an appointment.
Just to see for myself I went online to see when I could get an appointment for the DMV. at this time the closest appointment I could get at Pembroke Pines, margate,pompano citi center, sunrise or lauderdale lakes would be May 22. All locations had appointments available within several days of each other between the 22nd and the 25th. Also it doesn't matter whether you're renewing a license getting a new license taking a Knowledge Test or renewing a commercial license the appointments are still running at the same time the only one that has earlier openings is taking your original CDL test which has appointments available starting in April
Ok-Ambassador8271@reddit
YES!
iaminabox@reddit
Yeah. It really varies. I've been in and out in 10 minutes and I've sat there for hours. Same thing with airports. Depends on the staff.
BrazilianButtCheeks@reddit
It just depends on when and why youre going .. it’s certainly not a fun place to be but its not meant to be 😂
foralaf@reddit
I thought you weren’t an American?
BrazilianButtCheeks@reddit
I live in America now for 4 years.. im from Brazil
BobsleddingToMyGrave@reddit
Mine is slow, even with the appointment you have to make. You also can't bring in food or drink, and there are no public restrooms.
I do as much as I can online.
Blue_Star_Child@reddit
My DMV has like 10 windows going at all times. I went just before closing on a Saturday once, they close at 12 then, and I waited 1/2 hour. That was the longest I've ever had to wait.
Caspers_Shadow@reddit
It totally depends on the location. Where I am, you can make an appointment, and it is easy. If you go without an appointment, no telling how long it will take. Some locations have tiny offices with barely enough seating. Others are newer and very accommodating.
WantedMan61@reddit
I've had mostly good experiences in PA. License renewal is fast and easy, anyway.
Delicious_Oil9902@reddit
99% of the things can be done online in NY so I just do that
El_gato_picante@reddit
omg dont remind me tht I have to go to renew my license
oriolesravensfan1090@reddit
You know that can be done online now (depending on the state you live in.
El_gato_picante@reddit
I know that. But for some reason, it forced me to make an appointment at the actual DMV.
oriolesravensfan1090@reddit
Damn I am sorry
Foxy_locksy1704@reddit
It really depends. The DMV can be really boring, it is less so now that people have smartphones and tablets and can entertain themselves while they wait. Staffing is the issue some locations are understaffed so they take longer and it can turn in to hours.
For example there are two in my area, one is small but staffed well and the longest I’ve had to wait is about 20 minutes. The other one is larger, but moves slower. My bf had to go over to that one for a specific service that was only offered at that location and waited two hours, but again he said it wasn’t too bad cause he just listened to a podcast.
BullfrogPersonal@reddit
The dmv is run by each individual state. They seem to be on a power trip and want to make your life difficult.
ED_the_Bad@reddit
It's state. Here in New Hampshire I've never had long waits and the staff has been understanding and helpful.
WorkerEquivalent4278@reddit
I drive 40 minutes to the richer part of town with their Taj Mahal of DMV to wait 20 minutes rather than stay here and wait 120 minutes. Another option is the title shop / DMV contractors who charge more but take far less time. Yes DMV is terrible.
StevenSaguaro@reddit
The DMV is just a convenient foil for jokes. My last experience at the DMV was actually pretty fantastic.
Ok_Airport4264@reddit
I find Ohio to be fine. Connecticut was bad. I was in line fifteen minutes before opening and they made me come back another day because we didn’t finish. Mind you I had everything in order with my paperwork.
beanomly@reddit
Mine is just fine. I have no complaints.
T_Rey1799@reddit
Depends. In most big cities it can be trash just because of the amount of people, but in my small town I’m in and out in 10 minutes, at the big city dmv it took me two hours to transfer a title, so yeah it varies wildly.
Orangeshowergal@reddit
I have a card sized birth certificate with a raised seal. I used this certificate to get an ID in 3 different states over 2 years (was moving a lot)
I moved back to a state that I’d used the certificate to get an id in. I went to the dmv and presented it. “We can’t use this document. federal law changed 10 years ago, you need another birth certificate”
I responded “ma’am, not only did 2 other states use this, but this state also did- just 2 years ago”
She replied “sorry laws changed 10 years ago, other states did not accept this document”
som_juan@reddit
DMV is fine dmv employees are hell. If they were held to the same standards as gas station employees you would be in and out
Outfield14@reddit
Yes
TheBimpo@reddit
They are run by each state.
Michigan’s are actually pretty well run. During Covid they started an appointment based system and it’s very efficient. No more waiting in lines, you just make an appointment and show up.
It’s really no different than any other place that offers services, the quality of the service just depends on the quality of the employee.
Low_Attention9891@reddit
Yeah, a few months ago I had to renew my license at one in Lansing, I was in and out in 10 minutes.
butt_honcho@reddit
Indiana's are pretty good, too. You can go to any location in the state, and they tend to be well-staffed. Even without an appointment, I can't remember the last time I spent more than 30 minutes there, and I'm usually in and out in more like 15.
Honest-Corgi2727@reddit
I second that. Indiana DMV is great.
GreenZebra23@reddit
Indiana's were maddening for years, at least in my experience, but several years ago they got really efficient
luckylou1995@reddit
I agree with this. 25+ years ago, it tended to be a hellish experience. Today I find them much more pleasant. I think they shifted much of it online, which helped.
mshirley99@reddit
That was my experience in Indiana, too. I never had a bad experience there.
arbivark@reddit
Indiana does some of the routine stuff well, but if you ask for something non routine it can get very bad. i am six years into a project of trying to get them to do their organ donor paperwork better, for one example. it takes hoosiers an average of three visits to bmv to get the paperwork they need to vote, which deeply troubles me.
vaspost@reddit
Overall the online services are great.
However there are some issues. Where I am an online reservation is required to take the in car driving exam. 2 years ago my son had to wait a month for an appointment. When I took the test in the 90s it was come first serve. Sure I had to wait 2 hrs in the office for m turn but that was better than having to wait a month.
State camping sites have the same issue. Sires are reserved 6, 9, 12 months ahead. They used to be first come first served. If you headed out on a Thursday getting a site was no problem. Now you have to plan ahead 6 months or your out of luck.
rotdress@reddit
I was going to comment about how painless Michigan SOS is. This is the third place I've gotten a license (I don't think I ever got one in VA) and by far the best experience each time.
Defiant-Giraffe@reddit
Michigan's Secretary of State (which is the same as the DMV in other states) is pretty awesome now; but in the '80s and '90s, it was a time sucking vortex of sadness and wood paneled walls.
Dismal-Detective-737@reddit
They also moved a lot of stuff online. I just got a lost title to a Car 100% online.
chriswaco@reddit
and kiosks in some grocery stores that can print temporary licenses and other things.
No_Welcome_6093@reddit
We have these in Ohio and it’s pretty sweet. Just go into meijers and can get a tag. Emissions check instantly uploads to the database so there’s no need to even bring a paper in to a dmv anymore.
RupeThereItIs@reddit
proof Michigan is colonizing Ohio ;-)
No_Welcome_6093@reddit
I would be fine with that, im a big Detroit sports fan.
Rev_Creflo_Baller@reddit
The University Heights office has a self-service e-check kiosk in the parking lot. The longest part of the process is helping the granny who pulled up before you. A huge improvement.
sto_brohammed@reddit
It's crazy how much better it is. I was in and out in 10 minutes the last time I went to renew my license and plates.
orkash@reddit
Maybe it depends on where you are. I have made appointments, that basically meant i was allowed inline at that time and still waited 45mins. Not always but way more than not zero. I still fucking hate SoS and would rather remove my own nails with pliers than go thier. WTH do they have 20 terminals and 3 workers every time. Fix that part.
Alterntively i found buying a car in florida quite pleasant and simple when i went to pick a car up there last.
XCGod@reddit
New Yorks are pretty good too now, especially with the appointment times. Honestly the biggest problem now is nobody reads anything or plans ahead. When I went to get my enhanced license the guy in front of me was arguing with the clerk who wouldn't let him upgrade to an enhanced license because he didn't bring a single one of the required documents.
I printed out the checklist of required documents and was done in 5 minutes...
BoukenGreen@reddit
Or when you go. I know in Alabama at least last time I renewed my tags before I had to stop driving, the closer to the expiration date you waited to go, the longer the wait was.
RupeThereItIs@reddit
Nah man, they were doing the appointment thing well before COVID, I swear this started like 10+ years ago. Right around the time they purged a ton of locations.
curlyhead2320@reddit
Yes, the appointment system from the Covid era was a VAST improvement. Before it was basically an all day task; you had no idea how long it would take. Get there at 7:30 and wait for hours. Now where I am it’s like any appointment. Make an appointment online, go there, check in on a machine, wait for your number to be called. Last time I was in and out in 15 minutes. Amazing.
Karen125@reddit
In California, you can make an appointment online. Next opening is 4 months.
MilkChocolate21@reddit
California definitely the busiest DMV I've ever been in. I didn't have to wait long for appointments, but it was busy enough to have a seating area with easily 30 people, although the intake process meant getting a number and settling in. They use digital screens so you knew it was your turn. It would have sucked to just stand in a line that long. The photo process also had a long line, and there was one lady who let ppl inspect and retake pictures, another who just took it as soon as you were in frame. I was expecting it to be terrible...
More_Temperature2078@reddit
My state went to an appointment based system and I am not a fan. It means the only appointments available are during my work day or several weeks out often past the legal deadline to get paperwork done. And you need a different appointment for each task. I recently had my registration done then asked the lady if she could update my address on file while I was there. She told me to come back with an appointment for that which took over 3 weeks
itds@reddit
I don’t know if they do this in other states but having that person who checks your documentation as you arrive helps tremendously. All those who didn’t come prepared get turned away and don’t waste everyone’s time.
mealteamsixty@reddit
Yes! And there is nothing worse than waiting for hours in 2 different lines and a massive waiting room with a loudspeaker calling letter/number combos just to finally get to the window and then the lady there is like "OK, do you have your 6 proofs of address that can't be mail and also form 10-67B-4??"
I've wanted to slam my head into the bulletproof glass so many times.
My experience is all in Maryland though, DC suburbs, so ymmv
AvidVideoGameFan@reddit
RI did the same thing. However it's not as fun when the closest appointment is a month away.
TheDreadPirateJeff@reddit
We have appointment based too. And the appointments at all of them within a one hour drive of me are booked out at least 6 months.
Even the rural ones. And the workers at the rural ones that I’ve talked to have said that at least half of the appointments are no-shows.
ArritzJPC96@reddit
Arizona's (MVD) is pretty good imo. It used to be just like on TV, but they redid the whole system years ago and it's always super fast for me now.
joshbudde@reddit
Don't forget about the vending machines at common congregating places! There's a couple of them at Meijer's in Ann Arbor for example.
Gone213@reddit
Thank fuck for Jocelyn Benson for the last 7 years, she forced the department to approve the voter initiated constitution amendment change to have the state mail out mail-in-ballots.
If Karamo would have won in the 2017 instead, our state would have been ratfucked to kingdom come.
She also brought in changes to make DMV and other secretary of state offices more streamlined and efficient for the citizens to use and access.
Able to update IDs, passports, registrations, etc all online when applicable instead of having to take a day of work off and go to an actual office to get stuff done.
Murphysburger@reddit
Southern Illinois. Our DMV is consistently excellent.
awfulcrowded117@reddit
It's generally a state institution, and yes, it's that bad. The government sucks at everything.
snotrocket50@reddit
Went to my local dmv last week to register a vehicle. Other than a bit of a wait it was very pleasant. The workers were very nice and helpful. Took about five minutes, very efficient I thought
OberonDiver@reddit
The message "Oh, it's government, it can't be bad" is hysterical.
miparasito@reddit
I just assume that my first visit is a practice run… no matter what documents I brought with me today, the one they need is at home.
Aggressive-Click-605@reddit
In a town with many people, it's a nightmare. In a one stop light town, it's usually pretty quick.
Garfish16@reddit
No, they're mostly fine but it depends on the state and locality.
a-potato-in-a-bag@reddit
California is a shit show. Alternatively, I found Ohio to be very very painless.
wifespissed@reddit
It'll be different for every state and population size of the area. But the DMV and DOL in Post Falls, ID is awesome. Line moves quick and efficiently and the gals that work there are always super nice. And if they can help you out, they're going to help you out. 8/10 compared to all other DMVs and DOLs I've been to.
Last-Caterpillar-407@reddit
Cannot get an appointment ...there are never any available.
KittyChimera@reddit
It sucks really bad where I am now because people are trying to get Real IDs before the deadline so they can still fly.
A lot of people are apparently waiting for 3-7 hours even if they make an appointment.
It used to always be kind of slow and inefficient but you could be done in like an hour. .
Now it's kind of the worst.
TopHatGirlInATuxedo@reddit
It's entirely dependent on your area. My local ones I've never had issues with. But most TB shows are made in huge cities like LA or NYC so they're filled with people from those areas.
seattlewhiteslays@reddit
It depends on the state. I’m in Michigan and at least where I live it’s not too bad. It’s not fun, but you get done pretty quick most of the time.
VIc320@reddit
I live in NY state and there are three DMV offices within easy driving distance to my house. Historically, they have been terrible but in recent years it’s gotten a lot better because a lot of stuff you used to have to go to the office for can now be done online. When you do have to go to the office, computerization has made it easier and faster. There is a lot less reliance on paper. My recent experiences have not been terrible. You might still have a bit of a wait but it’s not crazy and the clerks are a lot nicer.
A_Walrus_247@reddit
Some of them are extremely rude and condescending, very common but not the majority.
bizbizbizllc@reddit
Totally depends on where you live. Went to some that were really well organized. You walk up to reception tell them what you are doing there. They give you a ticket for that specific service. You go sit. Wait for your ticket to be called and that’s that.
Others I’ve been in, there’s no signage and the people working there get mad when you ask them where you need to go.
untactfullyhonest@reddit
Yes. It’s awful. The ones in Hawaii are the worst. It takes months to get in, you need an enormous amount of documents and if your teen would like their learners permit, you better have BOTH parents present to get it. It’s a hot mess and it had me raging internally too many times!
StutzBob@reddit
I find this is mostly just a meme from past decades. I always have perfectly adequate experiences at the DMV. I think, because many forms and transactions can be done online now, perhaps it's not so busy as it used to be. And the staff is always super helpful and knows every detail of their job, in my experience.
CupBeEmpty@reddit
Entirely depends on the state and location.
Rhode Island was especially horrible. Indiana and Ohio were just fine. Maine was actually good.
Now you’re just reminding me I have to get my license renewed before the end of this year so I’ll let you know if it sucks.
PinkSwallowLove@reddit
Which Rhode Island DMV did you have a bad experience with? I’m not doubting your experience, I’m just curious. I’ve only gone to the one in Middletown (Aquidneck Island) a few times, but each time I had a pretty good experience there, the staff were courteous and helpful. But the Middletown DMV is small and serves a relatively small population so I can understand if it’s an outlier compared to the other DMV branches in the state.
CupBeEmpty@reddit
It was the new one after Apex closed down. I actually left because it took so long and drove to the Middletown one. It took me nearly 4 hours of waiting before I just drove to Middletown and then only had to wait 30 minutes. Basically I spent a whole day to just renew my registration.
ObnoxiousOptimist@reddit
I’ve been to several DMVs and the workers have been fine at all of them, but the wait has varied a lot. I’ve been to a DMV where I walked right up to an open desk and was in and out in 5 minutes. And I’ve been to a DMV where I took number 456 and I looked up at the screen “Now serving number: 2”
Help1Ted@reddit
It really is location dependent, and who you actually helps you. I went recently to renew my license and got the real ID. Fortunately it is all by appointment, so I basically just got there and checked in. Waited maybe 10 minutes and got a really nice lady. To be fair most of the people I’ve encountered have all been really helpful. At least in the past 10 years or so wherever I had to actually go.
ehenn12@reddit
In Missouri, they're ran by private companies and they all seem to be making up the rules as they go.
Longjumping_Swan_631@reddit
In the 80's and 90's they were terrible but now they are no problem.
Munchkin_Media@reddit
YES.
SimplyPars@reddit
Completely depends on luck of the draw. At the same location I’ve had in and outs with out of state car titles in a few minutes to making me come back 3 times in 2 weeks while they tried to figure out what exactly my motorcycle is and why they can’t find any valuation for it. Although admittedly they did eventually title/plate it when it had ‘not street legal/competition use only’ stamped on the original title every 2-3”…..lol.
Accomplished_Net7990@reddit
No the last few times I went, it was efficient and pretty quick. The employees were really nice. While waiting, I read emails and talked to people around me. All in all a good experience.
Psychological-Hat133@reddit
German here who moved to California some years ago. I've never in my entire life seen something that slow, depressing, ineffective and incapable. I've been at five different DMVs in California and the picture always has been the same. Very long waiting times, processes designed to take time and with high risk of someone making a mistake. Once a mistake is done it's super hard to get them to own the mistake, to even look at the documents and to correct the mistake. Just some examples from the last years which had cost me hours on the phone and even more hours waiting at the DMV or trying to get someone to look at the documents I brought:
In addition the places are just sad with people being afraid of making mistakes, calling for supervisors who do not decide either and who just want to get you out, not caring if they fixed something or not.
On the positive side, they never asked to get bribed. I guess that's a good start.
ThisAdvertising8976@reddit
We have to either drive 40 miles to go to a MVD in person or pay a $75 surcharge to do business 8 miles away. I go online, make an appointment for the MVD, arrive 15-30 minutes early and always out the door by the time of the appointment. People who don’t make the appointment can wait from 35 minutes to about two hours. Funny thing is they deserve it, there are huge signs all over the entry and a phone with direct access to the appointment system.
Detroit_2_Cali@reddit
In California, it’s the worst. Anyone who says otherwise is not grounded in reality. Imagine a monopoly with a good/service that you absolutely need. Now couple that with the unhappiest employees on earth who gain joy out of other’s misery.
DukeOfMiddlesleeve@reddit
Varies severely by locality, both state by state and within the same state. a guy i know who lived in Las Vegas has told me a visit to the DMV is always a 3+ hour ordeal and the dmv will have a buffet and cafe in it just so people can stay long enough to get their business done. Where I grew up in near-suburbs of a major city, it was normal to have anywhere from 40 to 80 minute wait. But in a small town in the same state, 0 to 15 minutes.
Shatzakind@reddit
Was there last week. Wait time 2.5 hours for a renewal.
fairelf@reddit
State, if it were federal it would be even less efficiently run.
davidwal83@reddit
Not if you get an appointment. They are hard for walk-in. I usually make an appointment and wait about 30 minutes to an hour.
Knordsman@reddit
Yes. It is the bottom of the barrel government employees. They have yet to complete one process for me in the last 20 years without making an error that required me to have to fix it by coming in a second date and waiting again.
KB-say@reddit
Well, I’m pretty sure they didn’t need to crop my photo on my driver’s license so that my fat face filled the whole space.
Ok_Order1333@reddit
there are almost always long lines, bored kids, irritated employees, nothing nice to look at
not_bad_really@reddit
The one in my town is really quick and easy to get things done at, but I live in the middle of nowhere so it's never busy.
Early_Clerk7900@reddit
No
Dopey_Dragon@reddit
Fuck the DMV. Sorry I forgot to bring my Starbucks receipt from 10 years ago.
Oodalay@reddit
It used to be awful. Its gotten world's better but it can't shake it's reputation for being terrible. Nowadays, you don't need to go to the DMV unless they send you a letter detailing all you need to bring, you can set up appointments, and some stuff can be done online.
Americans, however, are awful at following directions.
kitzelbunks@reddit
Ours is worse than on TV. You have to call or go online to get an appointment, and there aren’t any. It’s a joke. I understand if people need a road test, but for anything else, you shouldn’t need an appointment. Before the pandemic, when they took walk-ins, it was much better.
allyache@reddit
I thought you meant DMV as in DC/Maryland/Virginia (aka like the Mid Atlantic region in the USA that aren’t north but aren’t really southern either) and was wondering who was talking sh*t.
The Department of Motor Vehicles (or equivalent) is fine. It’s just annoying. Takes forever and it’s so easy to forget some piece of paper you don’t think to bring. If you have an appointment and are prepared it will probably still take longer than it should. But, with due diligence, it’s not so bad. Tbh I think Covid made the dmv better because their online portal started to exist, and a lot went digital and you’d book a time slot instead of just showing up and waiting all day.
oriolesravensfan1090@reddit
It’s not a bad area, sure traffic is crap and I-495 and MD 295 are nightmares but there is plenty to do…oh wait that’s DC-Maryland-Virginia (DMV) you are asking about the Department of Motor Vehicles (DMV) yeah it’s not bad but it’s not something everyone looks forward too.
Also fun fact: not every state calls it DMV. For example in my state (Maryland) it’s called the Motor Vehicles Administration (MVA) and other states have different names but all roughly have the same experience.
Dimplefrom-YA@reddit
Oh is it EVER!!!!
PoolSnark@reddit
The lines are terrible, the people are fine.
caljaysocApple@reddit
Depends on the office you go to, the time of day, the time of month, etc. Nobody LIKES going to the dmv but most of the time when you see it in movies it’s being played up or exaggerated for comedic effect. The offices are usually pretty plain and these people work in an office job that also has to deal with people who, at best, have other things they’d rather be doing. So sometimes they seem worn out or over it. It’s a pretty captive customer since you HAVE to be there so they aren’t overly concerned about over the top smiles and customer service like most public facing businesses are in the U.S. Honestly, people from less culturally “outgoing” countries might be more comfortable there than most other customer facing places.
SatoMakoto1953@reddit
It really depends where. In one place you might have the most depressing scene that makes you want to kill yourself just by walking inside while another DVM 10 miles down the road could have some of the most helpful and professional people out of any department.
Treje-an@reddit
OMG, I thought he was talking about the DMV area (DC, MD and VA surrounding DC) and was looking to defend it!
Professional_Mood823@reddit
I love the DMV. The bureaucracy does wonders for my OCPD. At the same time though since I am disabled I am usually in and out way too fast.
Rogue_Cheeks98@reddit
It’s not that bad anymore in NH. Not the one I go to, at least.
boogabooga1114@reddit
In California, in my experience, the DMV over delivers, especially compared with the reputation.
Almost all services now online. Every other year or so, when I have to go into an office, the lines are reasonable and the people friendly and helpful.
Worst problem I ever had the DMV was when I let a car's registration go expired for three years while I was in college out of state. Correcting mistakes when you are young and stupid does get tricky and expensive.
Astronomer_Original@reddit
Hit or miss. On a good I’m in and out in less than an hour. On a bad day I can be there 2+ hours. I always go in the morning and assume I’ll be there all day.
husky_whisperer@reddit
In CA we can “take a number” virtually and then watch our position “in line” get closer to the front then time the drive just right.
Most common things (registration, DL renewal, etc) we can just do online though anyway.
Boomcrank@reddit
Honestly, it really isn't. I have been going to them since for over 20 years.
TyreekHillsPimpHand@reddit
Louisiana and New Jersey are the worst I have ever seen. I move around a lot... Mississippi believe it or not really has their shit together, and Florida makes it easiest as long as you bring the right paperwork.
Practical-Ad6548@reddit
I’ve never had a problem with it. If you make an appointment and bring the right documents everything goes smoothly
Most_Ad4221@reddit
California DMV's are shit.
PsychologicalCase10@reddit
I personally haven’t had the “American DMV is bad” experience. It’s stereotyped as rude and long lines, but I’ve never had either issue. I’ve lived in South Carolina and Georgia and have only been a handful of times so I wouldn’t even classify it as evidence,
modelorganism@reddit
DMVs are state institutions. Many have gotten better, so the jokes are dated.
Artistic_Bit_4665@reddit
I think a lot of the references you see are to New York, as a lot of popular shows are set there (Friends, Seinfeld). And yes, it is really that bad there.
o_susie_blue_o@reddit
Honestly I think its just one of those things that people like to repeat. I lived in Turkey, Germany and China...I feel like the state institutions here are so much better than everywhere else, especially when it comes to communicating with people.
Tough_Tangerine7278@reddit
Worse
No_Mathematician6104@reddit
Depends on your state. Colorado is a dream. North Carolina is hell on earth.
otacon967@reddit
Agreed. Bureaucratic nonsense. Besides road tests, there should be absolutely no reason I need to stand in line for more than an hour just to pay you money
TallDudeInSC@reddit
People love to go to the DMV on a Friday at 4pm on the last day of the month when their license or registration expires. I go on a Wednesday in the middle of the month around 10:30am and breeze right through. :)
OO_Ben@reddit
The DMV and tag office are much better than they used to be here. They both now allow for online check-ins, so instead of waiting all day there, I just arrive about 20 minutes before I'm called. Absolutely changed the game. I used to especially dread the tag office, but now I'm in and out inside of like 30 minutes, and that's just because I get there early to make sure I don't miss my slot.
tjk45268@reddit
I live 15 minutes drive from a small town DMV. They have two stations and rarely have a line. And when they have a line, it’s never more than two people deep. In my former town, the DMV typically had 100 people waiting for service, in spite of having 10 stations to serve customers.
TrustNoSquirrel@reddit
Yes
Oomlotte99@reddit
Mine is fine.
bangbangracer@reddit
Depends on the state and density of the supported area.
My midsized city's license office (not the DMV) is very quick and my last license renewal took 10 minutes. My registration is even easier. But I live in Minnesota.
When I lived in California, it was awful and took all day.
Little_Parfait8082@reddit
In my area, they have gotten much better over the years. Probably because so much of it can be done online now.
PhasmaUrbomach@reddit
Mine isn't
Tennisfan1976@reddit
Yes in NJ. We have 3 tiers: bad, worse & worst & depending on the phase of the moon & the level of ozone in the atmosphere will determine which circle of hell you’re entering on a given day. Appointments have now made it tolerable to a level only felt by getting a root canals-up from getting a lobotomy. But you’ve also never experienced the world famous: “I have the EXACT same documents as my wife, so why is she getting her Real ID & I’m not?” You truly haven’t experienced NJ’s DMV until you’ve gone through that.
Korlac11@reddit
I wouldn’t know, we don’t have a DMV. We have an MVA
immacounselor@reddit
Depends on the day and location. We have 2 in town. The main, you will be there all day. The second location is a hidden gem. I have gone there a couple of times. The staff is helpful and the wait is not bad at all. So I think a generalization won’t for because each location will be different.
KittenKingdom000@reddit
They tend to have rude and incompetent (untrained?) people there.
I got into an argument trying to get my RealID license. I brought all the proof they required, including a piece of mail. I brought the letter FROM THE DMV they sent me about my license needing to be renewed, but the address "didn't match my license." In NY if you move, you have 10 days to update your address but do not need a new license, on the actual license it says to write your new address on the back.
Took me fighting for long enough for a supervisor to get pissed enough to see what was going on. The guy right away said "we senr her the letter, we obviously know her address." Turns out the woman was an idiot and I was right. Wasted a half hour of my life because she can't read with comprehension.
LadybugGirltheFirst@reddit
Typically, the people who fail to research and bring the proper documents are the ones who get crabby with the employees. When the employees get enough of the crabby people in a day, they have no choice but to get crabby themselves.
Rough_Inside3107@reddit
The DMV I go to is by appointment only and you're in and out within an hour. It's awesome.
RasThavas1214@reddit
Yes. I'll have to go there this Tuesday. Not looking forward to it.
AmbassadorFalse278@reddit
The one I recently went to was frustrating. Two people working (out of six desks), I took a number and was there for close to two hours for a five minute process. The room was cold, silent, grey carpet, neon lights, just overall a very weird uncomfortable place to spend so much time. And all that to not even leave with the actual license, I'm still waiting for it to come in the mail a month later.
When I lived one state over, the process was rapid, there was plenty of staff, the waiting area was comfy, and I left with the actual license about twenty minutes after I walked in.
More_Possession_519@reddit
It can be. And not so much bad necessarily and tedious.
I’ve been to a small town DMV and been one of five or six people waiting, in and out quickly, super easy, the guy who helped me was nice and helpful.
I’ve been to a big city DMV and waited in line for hours then waited in a chair for hours and then been told to go wait in a different line for hours… sometimes it can’t be avoided.
OG-BigMilky@reddit
As others have indicated, it really depends on the state and the location. The state I grew up in, there were only 2 locations for the southern half of the state and they were both staffed by the same people. 1/2 the week they are in one location, 1/2 the week in the other location. Not get along with one of them, well lucky you no matter where you go, there they are. Granted this was 40 years ago so I hope it’s better now.
Another state I lived in, they were staffed by people who wore uniforms and behaved like police. But the locations in rural areas were much less busy, so we always went for that as the extra drive was worth the reduced wait.
And the state I live in now, it’s part of the most populous part of the state, so it’s always busy no matter where you go so now you have “appointments” to help, whereas I remember versions of take a number and wait. Get number 78, digital readout, now serving number 4.
Table-Playful@reddit
In the 1980's the DMV in Jamaca Queens NY was the worst of every stereotype
Stand in this 30 min line to get one piece of paper to get in the 30 min line to turn in that paper, To stand in the next line for 30 mins to show someone the paper was filled out
If you were not there when the doors open at 8am you were not out the doors before 4pm
LowAthlete8393@reddit
They always got an attitude and I’m sensitive
comrade_zerox@reddit
Depends on the day and time. Where I live, it's actually pretty quick most of the time, as long as it's for things like license plate/sticker/registration. They make you make an appointment to get your drivers license, and that line is still long
DwarvenRedshirt@reddit
Depends on the DMV and the state. California DMV's were always horrible in terms of delays (no matter which one I went to). Other states I've been to have been much better (shorter lines, shorter waits).
wessle3339@reddit
Depends on the person sitting at the desk
Styrene_Addict1965@reddit
The one I've used is very good. They're well-staffed, and they know what they're doing.
ApprehensiveArmy7755@reddit
Yes it's that had. No one is friendly. It's like you've committed a crime and have to prove you are innocent
giddenboy@reddit
If you go with the mindset that you are entering a government ran institution circus show, it will be much easier to accept. If you go thinking you'll get tip top customer service, you'll be highly agitated.
EamusAndy@reddit
Last time i had to go i made an appointment online beforehand. I had zero issues.
I think a lot of people are just conditioned to going and waiting in a line, when in reality you dont need to do that anymore
hvl1755@reddit
Not where I live. I make an appointment online and go in at that time. Fairly painless.
No_Foundation7308@reddit
We would go in the morning, take a ticket. The go to a movie or the mall and come back and by then out number was almost about to be called
IneffableOpinion@reddit
One of the best running gags on Blacklist was Red having to sit in the DMV lobby losing his mind for hours like everyone else. Even an internationally known criminal genius can’t outwit DMV customer service
IneffableOpinion@reddit
It used to be. Mine remodeled and reduced wait times, so it’s not as bad
lovimoment@reddit
In Oklahoma, you don’t really have to go to the DMV much. A lot of those functions are done by a tag agency, which are actually private businesses, so you can go to whichever one you want. When Oklahoma started issuing Real ID, everyone said the waiting list was horrible and it was at least six months long, but I went to one in a smaller town and it took less than an hour.
throwingales@reddit
It's a state institution in each state so there a 50 DMVs. They aren't really bad, they are just government offices that have specific rules and processes for getting a Driver's License or License tags for vehicles.
They can be frustrating if you go towards the end of a month or to one that's understaffed.
Jaymoacp@reddit
It’s gotten better now that you can do some stuff online. But it’s still pretty dumb how difficult the process is. I don’t know how the entire thing just isn’t on an app yet.
Dry_Okra_4839@reddit
Not anymore. The self-service kiosk was a game changer.
Superb_Temporary9893@reddit
Not at all. You just have to make an appointment. If they don’t take appointments. Then yes.
3ndt1m3s@reddit
No. The post office is worse!
InstructionNeat2480@reddit
The DMV in my state is very impressive. Clean, well run, timely; make appointment in advance and you don’t spend your day at the DMV.
B_Rush33@reddit
Yes
DegenerateCrocodile@reddit
Depends on the state and the individual office. The stereotype is that the California DMV offices are the worst, but I’ve only personally been to DMVs in Nevada, all of which were fine.
TemerariousChallenge@reddit
Was fully out here ready to defend the dc metro area then realised it was the other dmv. Though honestly that also isn’t too bad imo
killeverydog@reddit
No
Imyourhuckl3berry@reddit
It’s absolutely that bad
OkCar7264@reddit
It can be frustratingly bureaucratic but no, it's more a stereotype than anything.
alwaysboopthesnoot@reddit
Here where I am, you do almost everything online. First time transfer of a drivers license from your old state to your new one, though, you don’t. You go there. I made an appointment online, got in, got out; took less than 35 minutes. Mid week, mid day. The lady who helped me was efficient and nice. It wasn’t fun but it wasn’t awful. The place was clean, there was plenty of parking, and it was a 20 minute drive from home. I’m in Massachusetts and it seemed pretty easy and self explanatory, to me.
Normal-Emotion9152@reddit
Yes, it can be without an appointment 😔
Useless890@reddit
Ours used to be an ordeal until the state set up a website to renew vehicle tags. That took a load off the offices.
wizzard419@reddit
A lot of why it can be viewed as a bad experience is that it's a bureaucratic system (you seriously don't want to get the ownership data wrong for vehicles), but much of the issues stem from the reality that the average customer likely comes in once a decade (to update the photo for their driver's license, possibly if they are transferring a title over) and these are funded by state taxpayers. As such, they are not going to be able to justify massive staffing to keep waits minimal since it simply wouldn't make sense.
If this were an office which the average citizen came to monthly, there would be more push to make change since a multi-hour wait every month adds up fast.
Gloomy_Researcher769@reddit
Last time I need to renew my license (for new real id) I made an appointment and I was in/out in 15 mins.
Active_Procedure_297@reddit
Suburban Chicago: My kid went to get her driver’s license. She had already passed the tests through her school, and the test results are reported to the state electronically. This appointment was just to present herself and her documentation to get the picture taken and the license request to be processed. There were three other kids who had appointments to do the same thing at the same time. Of the four, my daughter was the only one who successfully completed the process that day, and it was only because I had recently been through the process with her older brother and knew how insane it was, so I sent her with every conceivable form of ID and proof of residence. Far more than half the times I have been to the DMV I have left without the thing I came for (license renewal, car registration, whatever).
Mead_Create_Drink@reddit
They have a bad reputation, but every time I go into one I am treated quickly and professionally
I’m sure it varies by location though
ShinyAppleScoop@reddit
Depends. Even the best run ones that take appointments still take ages. It's like being stuck in the event horizon of a bureaucratic black hole. Time slows down.
ParrotheadTink@reddit
In the words of Jerry Seinfeld, “have ya been to the DMV lately? It’s like a leper colony down there!!! Jerry was speaking about New York. My California DMV is nice enough, and easy if you make an appointment, remember to have any necessary paperwork, be on time and act nice to the workers.
Asparagus9000@reddit
It's pretty different county to county.
Goonie-Googoo-@reddit
Same thing here in NY. Many counties also run their own DMV offices on behalf of the state. The more rural - the more pleasant and quicker the experience.
geoff7772@reddit
They messed up my vanity license plate. Apparently I am the ASSMAN
Goonie-Googoo-@reddit
OK Kramer!
Phoenix_GU@reddit
The one I go to in Phoenix is not bad. They have about 10 people working there, so it’s not horrible if there is a line.
You can even make an appointment in advance if you don’t want to stand in line.
IBelieveIAmBi@reddit
I had to get my ID renewed at the end of last month. I was there for nearly 3 hours. And that's with an appointment I had made a few weeks ahead.
So, no, not really that bad.
Goonie-Googoo-@reddit
That's bad.
Angelic72@reddit
Depends which one. In my area, they recently opened some new ones. So it’s made the experience much better
Goonie-Googoo-@reddit
Here in NY it's gotten better with most common services being handled online (i.e., registration and license renewals). When buying a car from a dealer, they handle the DMV stuff. When going in-person you walk up to a greeter who determines your reason for being there, they assign you a number, print off a slip with said number, and you wait for your number to be called.
The people working there are still the same soulless unhappy civil service drones with bad attitudes who still inexplicitly make you fill out paper forms in 2025, and are only there for the benefits and pension. But you're not standing in line for 3 hours anymore either.
Ornery-Wasabi-473@reddit
DMVs are run by the state. Some of them have horrific wait times, particularly in urban areas, but not all do.
kait_1291@reddit
It's boring, and the people staffed there are often rude and impatient. Plus, you see all walks of life there.
Last time I was at the DMV, my sandal broke, so I had to shuffle through the line awkwardly, to keep from standing on the floor barefoot. Because I wasn't allowed to leave(for fear of losing my spot on line).
holy_cal@reddit
Dc, Maryland, Virginia? No.
Jops817@reddit
Yeah since it is state run it really depends. The one in my former state was this big building where they prescreen you on what you're there for, give you a ticket for that line, and you can wait up to an hour for your number to be called to do the thing. It was the stereotypical miserable DMV movie scene.
My current state has tons of little offices all over and you go in and there's either no line or a ten minute wait tops and you're in and out, it's a world of difference.
iftair@reddit
Each state manages its own DMVs which then boils down to locations. The DMVs I went to in NYC were fine & smooth as I had all my paperwork ready.
IntrovertedGiraffe@reddit
The one nearest me is known for being where cops are sent when desk duty isn’t a strong enough punishment. It’s almost as if they delight in failing drivers exams.
Sabres00@reddit
I always laugh at this. I’ve never spent more than 20 minutes in a DMV with the exception of my permit test and my daughter’s permit test. It’s like when someone says “If you don’t like the weather now, wait 30 minutes”.
heatrealist@reddit
The DMVs I’ve been to in south florida meet all the negative stereotypes. I read recently there are even people that go take up a spot in line to try to scalp it lol
But I have been to a dmv in another state that was totally the opposite and a very pleasant experience.
Sad_Analyst_5209@reddit
The DMV is run by the county the office is in. They handle county registrations and state licenses. My rural county has three offices, one in the county seat and one in each of the two other towns in the country. The one in the town 20 minutes south of me is almost always empty, most people do not know they offer all the same services as the one in the larger town closer to me.
Excellent-Vast7521@reddit
It is only a long tiresome wait if you just decide to show up. If you have an appointment it is easier, you get to skip the main line. I actually had a strange incident at a DMV once. I had moved back to my original state, ( shhhh! , I had kept that licensee and got another states license, which you are not supposed to do). Anyway I wanted to get my old license back which had expired. I had a few free hours so thought I would go to the DMV, it was early afternoon, I walked in the door, and there was no line at all! I know! True story! In and out in 10 minutes with a new license .
hungaryboii@reddit
Some states are really dumb when it comes to car stuff, like when I moved here to PA I had to go to like 3 different types of places to get my car road legal here. When I lived in VA you could get everything done at the dmv
paulrudds@reddit
It's very, very tedious paperwork. It also feels like you never have the documents you need. Everyone at the DMV is different. I had to get a car put in my name, and when I went, some guy told me I needed a separate document. So I went to the courthouse (which was another easter hunt of paper work) then came back. I met with a different lady who told me I didn't need the document I just left to get.
MetroBS@reddit
Depends on the state, but it’s an old trope. They’ve gotten a lot better in the last 20 years or so
ExtremeIndividual707@reddit
It can be. Small towns tend to be okay, cities tend to take a million years.
CaptainPunisher@reddit
It used to be much worse than it is currently. In California we now have a better division for walk-ins, and you can usually get out in around thirty minutes. The initial sorting line is slow, but after that the rest is better.
Historically, it's a bureaucracy model where nobody gets paid more if they work harder or better, so there's no incentive to be efficient. In fact, that just gets you more work. Even at its best, nobody really enjoys going to the DMV.
SnooRevelations979@reddit
We don't have the DMV in Maryland.
It's the MVA.
Beginning_Lifeguard7@reddit
I think the problem with the DMV is the absolute mind numbing boredom the works must endure. Add understaffing, Karens as your customers, government bureaucracy, and if that isn’t hell it’s got to be pretty close.
teslaactual@reddit
It really depends on the location and the time, generally off hours during the week when everyone's at work isn't too bad and especially post covid when you can go on the website and set an appointment
ratelbadger@reddit
Yes
Meat_Bingo@reddit
Yeah it’s like the post office some are wonderful and others suck. No consistency.
FemboyEngineer@reddit
Most of people's serious frustrations are from one of:
- Since DMV offices are generally \~1 per county, the most heavily populated urban counties often are way smaller than they need to be & have horrendous wait times. Whereas DMV offices in more rural locations will generally be able to take care of you any time you need (whenever I need anything, I head 50 miles away to the Goldsboro office for this reason).
- If you're at one of those understaffed DMVs, often once you get to the front of the line (or wait months for an appointment), you will find out that you filled out the wrong form or forgot to bring some form of ID that you need, so you have to start all over again. That'll certainly compound your frustration.
NatHarmon11@reddit
I haven’t had an issue with the DMV but if it’s like that in movies there’s probably a reason why and I’ve probably been lucky
TikaPants@reddit
I arrive early and I’m nice to them. It’s not hard to do. Legit I’ll be there when the door opens.
SirGirthfrmDickshire@reddit
The Indiana DMV used to be god awful. Then they restructured it and now it's pretty decent. Went from having to wait over an hour to ~5 minutes at most, or you can use the kiosk in front of the building instead.
DancingFlamingo11@reddit
I think it depends where you are. I live in a smaller town and it’s no big deal at all. I can usually get in and out very quickly.
SkyWizarding@reddit
Depends. They tend to be fairly efficient but don't expect overly friendly staff
WeirdBoss8312@reddit
It’s not as bad as it used to be
Subject_Stand_7901@reddit
My state outsourced its DMV functions to a private company.
It's not the worst. No worse than going to any other bureaucratic machine.
I can do 99% of what I need the DMV for online though, and their site is easier to use than most e-commerce sites I've been to, so that's a plus. Only thing I can't do is transfer a car title, but that happens so infrequently that it's a non-issue.
mountednoble99@reddit
I have gone to the dmv to renew my license and waited in line for 8 hours before!
cocococlash@reddit
It's like any government office, like social security or city hall. Everybody has to go, so it's a huge mix of people.
kartoffel_engr@reddit
I’m in WA. I can do most everything online. One location in my area has a drive-thru. Just renew online and swing through. Takes no time at all.
HustlaOfCultcha@reddit
As others have mentioned, it can be bad. Generally the ones located in more populated areas can be really bad and the best solution is to find the ones is less populated areas as they will be less crowded. When I lived in Myrtle Beach in the 90's there was one located in the middle of the city and I ended up leaving as a huge brawl broke out and they had to call the cops. Then I was told about a DMV about 15 miles away and more int he country and I basically walked in, signed in and was taken care of right away, no fuss. Night and day difference.
I will say that my experiences with the DMV in the past 10 years have been far better than the previous years. They're more organized and not wasting peoples' time.
HeatherM74@reddit
My local one is great. People are nice, they get you in and out quickly if you made an appointment, it’s a nice new building. I hate going to the downtown Des Moines (Iowa) one. To be fair I haven’t had to go in years, but last time I went it was slow, dingy, and everyone looked like they were attending their own funeral.
derSchwamm11@reddit
It will vary both by state and location. I had positive experiences in Tennessee, but negative ones in Texas.
KellyAnn3106@reddit
Texas consolidated them into mega-centers. You have to book an appointment online weeks or months in advance. They are rarely near public transportation. It contributes to voter suppression as it adds difficulty to obtaining an ID.
cemyl95@reddit
To clarify, IDs in Texas are issued by the department of public safety, not the DMV, which is what the OC is referring to. Vehicle registration and license plates are issued by the DMV but processed by your county's tax office (I.e. go to the tax office to file the paperwork/pay the fees and the DMV mails you your sticker).
Honestly the whole thing can be quite confusing and idk why they feel the need to make it so complicated.
boldjoy0050@reddit
Texas always does things in the most backwards way possible.
Doing vehicle transactions at the county tax office makes sense in states that charge property tax at the county level, but Texas doesn't do this so it makes no sense why this is handled by the county office.
For new residents, in most states you get your ID/drivers license first, then get license plates, often at the same office. But not in Texas. The folks at the DPS want to see your Texas vehicle registration in order to issue a license. And of course this means visiting two offices which are usually not anywhere near each other.
And if you ever trade in a vehicle, you don't get to just put your old license plates on your new car. You have to get temporary plates and go back to the dealership about a month later to get the new plates. It's even more ridiculous when you have custom plates. You still have to wait for new plates, then you have to go into the county office and have them convert the custom plates to your new car.
cemyl95@reddit
I have custom plates and I'm planning on trading in my car sometime next year 🙃
boldjoy0050@reddit
It wasn't this way pre-COVID. I remember putting in my phone number and they texted me with a wait time. Every so often I got a text message with an updated wait time. It was convenient because I could sit at home goofing off until it was time for me to leave for the office.
Now I have to make an appointment months in advance.
NorthMathematician32@reddit
Or you can book this way https://driveit-dmv.com/
My son is in the National Guard so we drove from Dallas down to Ft Hood to get a timely appointment. The waits are ridiculous.
LomentMomentum@reddit
Depends on the state. Automation and electronic transactions have made many routine tasks easier, as well as being able to, say, renew your license at AAA branches in some states.
Calm-Phrase-382@reddit
It’s depends. Some can be very bad. Some are pretty on top of things.
Lazgerardo5@reddit
In south Florida its BAD, like people lining up at 4 am around the block bad 😅
spookyscaryscouticus@reddit
My small town NY DMV is pretty quick. Used to be worse, but you can update your license and registration online now unless you need a new pic.
mostlygray@reddit
It's a state institution and it is far worse than presented in movies.
I own a car. It is titled in my name. I cannot get a replacement title because I need a bond. I've owned the car for about 15 years. I had a bond on it but I no longer need one as this was already done years ago. The DMV also wants pictures of the car that they can see through the window. I've already given them pictures.
Yet I am the owner of the vehicle per the DMV. I cannot get a replacement title because it is simply not possible. I own a vehicle that I don't own though I am the owner. It is titled in MN but it's titled in ND. It's owned by me but somehow also owned by a dude from ND who doesn't own the car because I own the car that I can't get a title for.
And that's the DMV. I gave up on getting a title. I can't even donate the car because I have no title.
The DMV is the worst.
f1rebreather1027@reddit
Some of them are really slow. The ones in Colorado near Denver were awful. The ones in the smaller city I live in now are quick and painless. They even offered to have me take a driving test immediately after passing the permit test without an appointment.
shelwood46@reddit
It's very much a state-by-state thing, some don't call it the DMV at all. NJ DMV used to be terrible but it's actually pretty good now. PA has a bizarre system where the DMV only does licensing, you have to find a different semi-private place to register your vehicles and get plates (and they can charge a ridiculously high fee for initial registration), and you also have to get your car inspected annually at a private garage that is certified for state inspections, which is often surprisingly thorough (when I get mine, they put my car on the lift and pop the hood and everything) but also can end up with an unscrupulous garage requiring unnecessary repairs. And whether they do emissions testing varies by your home location/county. So the PA DMV itself is not terrible, the sytem is insane.
pittpanthers95@reddit
Shoutout to the garage in Pittsburgh that refused to pass my car unless I got new windshield wipers (the ones I had were totally fine IIRC). I asked if I could go buy them on my own and they said I could, but that I would have to bring the car back for another inspection. So they ripped me off for some shitty wiper blades so I could get the stickers. My car didn't need any other work to pass inspection, so I'm guessing they felt like they needed to hit me for something. I never went back there.
wooble@reddit
I may have gone to that same garage; a place in Pittsburgh told me I needed wipers when the ones on there were literally a week old.
pittpanthers95@reddit
I won’t name and shame publicly but it was in the east end of the city
AwarenessGreat282@reddit
I always favor the garages that never charge for the reinspection unless an inordinate amount of time has passed.
typewrytten@reddit
I was super surprised when we moved and I could do everything in one spot, in addition to getting marriage license, divorce, carry permit, auctioneer license, hunting license, etc.
Fucking wild
GB10031@reddit
DMVs are run by federal or state goverments - every state or territority has it's own Department of Motor Vehicles or an equivelent agency
This is a federal republic - like most things that government does, it's run by your state government and the feds have nothing to do with it
Different states fund their DMVs differently - if your state has a well funded DMV, you're going to have a very different experience than in a state with a poorly funded DMV - the Mississippi DMV and the California DMV are very different places
New York''s DMV is not well funded, they don't have enough offices, you have to have an appointment to do anything there and you can wait a LONG time before getting an appointment - I'm a lifelong New Yorker, I've never dealt with any other state's DMVs - my sister dealt with the Virginia DMV when she moved there permanently - she had a very easy time of it - so your experience will vary depending on what state you live in (which is true for a LOT of things here in America)
Old_Palpitation_6535@reddit
Depends where you are and (like any place) who manages it.
In my experience the DMV has been excellent more often than not. Some of the nicest and most relatable people I’ve ever interacted with.
textilefactoryno17@reddit
Small city in a lightly populated NY county. Might have to wait behind one person for counter service. Never had a wait over 5 minutes.
moving0target@reddit
When I got my license, I waited for eight hours. I renewed my license there a few years later, and it was around six hours.
They opened an annex that only did license and tag renewals, and interactions there take about 15 minutes.
Some states/counties do appointments. It's different everywhere.
T_Peg@reddit
The one closest to my house has a line around the block like it's fucking Disney World. Apparently if you make an appointment though you're in and out in like 20min. DM me on the 31st and I'll let you know how it goes lol. Going to update my license.
oligarchyreps@reddit
the employees must be trained to hate everyone. It is worse than anyone describes. The only department that has ever been amazingly helpful and kind is called “Section 5”. They help me with Company vehicles. Those people are wonderful (in Massachusetts)
jastay3@reddit
It's mostly waiting around until some bureaucrat gets around to seeing you. Nothing special, the same as other places.
Candyapplecasino@reddit
In Florida, they are run by an elected County Tax Collector. I can’t speak for the rest of the state, but my county’s is phenomenal. They still get plenty of complaints though, despite being the most transparent and efficiently-run government entity I’ve ever seen.
uusernameunknown@reddit
I think there is more information online so people get turned away less for missing documents
SirGlass@reddit
The worst part is not the workers but the people going to the DMV for whatever reason.
Like it's bureaucracy, you need certain documents to register your car or renew your license. You can go online to see exactly what you need.
People are just dumb. When the whole real I'd or enhanced id came out , it was basically a drivers license and identity card you can use for other purposes like flying. So to get it you basically had to prove your identity, birth certificate, social security card, pay stubs, utility bills could be used.
It was all over the radio and TV and news about the change
The acceptable documents were clearly listed on the website. When I went I made sure I had a couple copies of each document and I brought more than needed just in case one was wrong.
I got my id in like 5 minutes. It was a breeze.
I over heard all the other people there. It seems half the people never heard of it and were complaining arguing about it with the DMV workers like they were responsible for the change.
Others were not prepared, they were like "I have my old license, a library card , and a gym card" Then the poor DMV workers had to be like "yea none of those are acceptable"
Then people would be going through their purses and wallets looking for stuff and be like "oh here is my gas station rewards card will that work?"
No you dumb fucks, the requirements were clearly listed online.
It's mostly bad because people are dumb and show up unprepared.
OJimmy@reddit
It's only bad if you're impatient and if so that's your fault, not the dmv.
DesignerCorner3322@reddit
Historically - those DMV complaints are in big cities. Smaller DMVs can be busy and slow but its not that bad. Honestly its gotten better since COVID because its mostly appointment based now instead of taking a ticket and waiting in line.
My worst DMV experience was in Hartford, CT with a friend - it was like 4 hours, they were also very understaffed it looked.
Gullible_Toe9909@reddit
Lol, as an ex resident of Washington DC, I'll never not be confused by questions about the DMV
Steakfish42@reddit
The guy who used to do the photographs at my local DMV was almost totally blind.
JustPlaneNew@reddit
DMV's aren't that bad, it just depends on the location.
tarheel_204@reddit
It’s horrific in my hometown. I grew up in a small, rural town and the DMV wasn’t all that bad when I was coming through. In the past 5 or so years, people have been flooding into my state and all of the people in the urban cities got tired of dealing with their overcrowded DMV locations and they’ve now discovered the one in my town.
Now that everyone knows about it, it’s objectively just as bad as all of the DMVs in the city now. It’s not abnormal to spend your entire day there.
TheyCameAsRomans@reddit
The DMV can be either really bad. Or really mid. Never great. Not in my experience, anyhow.
Bikewer@reddit
Just went in to register my new car and swap the plates. Thursday morning, 10 AM…. Everyone will be at work, right?
2 hours. Place was packed. One clerk for most of the time.
kuug@reddit
Yes, government employees are rude because they know how hard it is to fire them
1BMWFan73@reddit
Yes. It is. I think they hire straight from prison.
redditsuckshardnowtf@reddit
Old, easy joke. Times chamge
codenameajax67@reddit
I've not had a bad experience at the DMV in 20 years. But 20 years ago it was REALLY BAD.
Neat_Panda9617@reddit
NYC? Total nightmare. Rural or sleepy suburban places: usually a breeze.
enya1292@reddit
Not all of them. The Albany, NY one was pretty bad since it was busy and a large city. When I lived in smaller Fulton, NY it was less busy and I found the staff quite pleasant.
bmadisonthrowaway@reddit
It's a state institution.
In my experience they vary slightly by state -- and specific office you go to, to some extent -- but by and large they are just dull. And you're usually there for a tedious yet important reason and usually have somewhere else you'd rather be. And if you wait around for half an hour only to find out you filled out the wrong form, that's obviously annoying.
I think the reason they come up a lot in jokes and as the archetypal example of bureaucracy is that they're the most common place people would have had to go that is like this. Versus other types of government offices. I think the post office is the only comparable place I see referenced to mean "tedious and inefficient chore", and most people send very little snail mail nowadays.
Pinkfish_411@reddit
It's also a paradigmatic example of bureaucracy because, if the staff are presented with a situation slightly outside their standard set of bureaucratic rules, they often have no clue how to resolve the issue (and often no interest in helping you resolve it).
upvoter222@reddit
In my experience, DMV wait times can vary dramatically, even within a single state. When I got my learner's permit in an urban area, I spent 6 hours waiting on lines. When it came to renew my license years later, I went to a DMV in a rural area. There was exactly 1 person ahead of me in line. Needless to say, the length of time you're there dictates how annoying it is.
I hate that I've experienced this exact scenario too.
vinyl1earthlink@reddit
Here in Connecticut there is a desk at the front when you enter, where the lady asks what you are here for and tells you what forms and documents you need - before you start waiting.
SlinkyOne@reddit
I read this as DC Maryland and Virginia
Communal-Lipstick@reddit
Sometimes
rainb0wunic0rnfarts@reddit
It really depends on the area. The DMV by me was super understaffed and very small. So it was always hours, even with an appointment.
It’s been expanded and there is more staff (still not enough) but a trip with an appointment is less than an hour. Walk ins (depending on what service) is around an hour and change.
Minute_Box3852@reddit
Not near as bad as it used to be. It's bad but gotten lots better.
Emergency-Economy654@reddit
I found one by me that I have never waited more than 20 mins (have also walked right in before). The only time I had to wait super long at any location was right after the pandemic and there was probably an hour wait.
VulfSki@reddit
In my experience? No not really.
Comprehensive-Dig165@reddit
No, it's worse. Whatever nightmare scenario you could imagine from the mind of the most twisted psychological thriller horror movie magnify that by a factor of 10.
beachbumm717@reddit
Since covid, in my state, I’ve found some things are by appt only and many things are online only. It has streamlined the process. The rmvs closest to me have a desk when you walk in where they check your paperwork to ensure you dont wait in line only to find out you dont have everything you need.
I recently needed a front licensd plate and it was online only.
davidm2232@reddit
Overseen by the state but run by the counties. Each county's DMV varies wildly in skill level and throughput. I have had to educate the DMV clerks many times as to what the law/regulation actually is. I actually have a license to process DMV transactions for the public as a business so people do not need to go to the DMV
6gravedigger66@reddit
My local one isn't bad. Goes smooth and I rarely have to wait long.
wairua_907@reddit
Yes . But I think it’s based on population , I got my permit living nearer to DC so it was hell (everyone and theyre GD grandmother was there and the lines were insane)
but in Florida where I got my first license easy peasy. No line super sweet staff. Now I live in southeast Alaska and it’s the same as Florida very easy (except during Covid when people retired and they had to bring in staff from out of town/ state who knew nothing about anything lol that was pure hell) took forever to get anything done with appt only ya get there but the person who called your number didn’t know anything about what you needed so you had to make a new appt praying someone who called your number knew what to do hahah oh god it was terrible.
Sitcom_kid@reddit
How do you get your driver's license in your home country?
TJH99x@reddit
I’ve used the DMV in 4 different states and never had too much of a problem. Used to be longish waits but now you can schedule an appointment and not wait very long.
The other thing is making sure you have all the correct paperwork you need before you go. It used to be a ling wait and then you might find out you were missing something and they couldn’t help you, so you’d have to come back and do it all over again. Now our local one has a greeter at the door who will check if you have everything before you sit to get your name called at your appointment time which is much better.
mmaalex@reddit
It varies state by state.
New York: was awful. Always a horrendous wait, employees taking extended breaks at their windows, etc. Expect to spend 1-2 hrs here even for simple stuff.
NJ: was extremely crowded but moved extremely quick. The one I went to didnt even have chairs. Innand out for a temp plate in 15 mins.
Maine: rarely a wait. Typically in and out in 15 mins. Maine doesn't do car registrations thru the DMV like most states so this likely helps.
Those are all the ones I've been to, but there are 47 others people can clue you in on.
ZebulonRon@reddit
In Missouri, Anywhere in Kansas City you’re waiting an hour minimum sometimes multiple hours. In the small towns I’m usually out of there in less than 20 minutes.
Owlthirtynow@reddit
Nothing is bad if you have a book with you.
therealbamspeedy@reddit
La crosse, wi (county population 120,000) DMV in onalaska:
Back in the 90s-early 2000s, a trip to the DMV (not a drivers test, as that would understandable be longer) would take 45 minutes if you're lucky, otherwise an hour or more.
Last couple of times I've gone I was in and out in 5 minutes. I imagine License plate renewal being online really cut the crowd size down, as that's something everyone would have to do every year (multiple times if they had multiple vehicles).
I've heard horror stories of DMV in places like Los Angeles can take 6 hours, but that was before anything was available online.
vt2022cam@reddit
In Massachusetts, it’s the RMV, and it is often terrible. The head often leaves due to incompetence or worse with prison time. The staff are overtly rude, like, they will drop your copies of documents and make you come back because they won’t bend over to pick up what they dropped. I told a new coworker not to let his wife go alone and he seemed surprised and said, “it can’t be that bad, but my wife’s friend said they same thing as you and volunteered to go with her”.
Random-OldGuy@reddit
In many places it can be very bad. I am fortunate that there is a DMV office 2/3 mile from me and if I have to wait 5 min I get annoyed...great office and staff but not used much for some reason (they do not have a sign advertising so that may be why).
Gwsb1@reddit
It's not "bad" they just don't hire enough workers to meet the needs of the people.
jackneefus@reddit
There tend to be extremely long lines. Maryland put in a reservation system recently that improved waiting times a lot.
Redbubble89@reddit
It's state. Not federal. To get anything done, you have to have the right documents which not everyone does but it can take 5-30 minutes to approach the first desk where they ask why you are there. They make sure you have everything and give a clipboard to fill out their paperwork. They provide a ticket with a letter and a number. They would call letters with numbers randomly but you would have no idea where you are in the queue. If you hear B150, and the ticket is B156, 6 B spots could be 20 minutes or an hour or more. I've been there for 3 hours and shortest was 1.5 hours. No one works quickly and they are state workers so they rarely care if you waste the afternoon there.
RupeThereItIs@reddit
We don't have the random letter/number thing, we just get numbers (usually the last 4 of your phone #).
There's TVs hanging from the ceiling showing the next like 20 numbers in line.
But because of returning people getting to cut in line, and appointments also being numbers that cut in line, you can be next up & then suddenly behind 10 people.
Basically, don't ever walk into the MI SoS to get in line, ALWAYS make an appointment or at least get in line from home on your phone.
huuaaang@reddit
It's an unfair stereotype. I'm sure there are badly run DMVs but all the ones I've been to are just fine.
There this weird narative that anything state run must be hell to deal with. I mean, it happens, but it's not like corporate customer support is better.
RupeThereItIs@reddit
Agree to disagree.
Michigan's SoS offices where often hell on earth back in the 90s. Things have gotten a LOT better, with online options for little things & the ability to make appointments or get in line at home & get a 20 min warning text of when to drive in.
But, the paperwork is still the paperwork & there's always a chance of hitting a life sucking bureaucratic vortex of multiple visits if there's some 'weird' thing going on w/your paperwork or your just doing something a little bit unusual & unfamiliar to the clerks.
Rob_LeMatic@reddit
thirty years ago it was much less efficient. things have improved dramatically
AlexLevers@reddit
State institution, and usually. If you're in a rural area you can get lucky and it won't be busy.
Shoddy-Secretary-712@reddit
It depends on the day. I feel like it has gotten better with the wait times. I have a po box (not by choice!) And I swear I have tried to get my and my husband's address correct several times, and they still consistently mail my stuff to my home address and then the post office sends it back, then they want to fine me.
A few years ago, my car was recalled for 7 months and was at the dealership. My tags expired, and I didn't get the mail because they didn't mail it correctly. The woman was so nasty and wasn't understanding why I didn't notice my tags expired. And then, when she finally realized I didn't have the car in my position, she didn't understand why I wanted updated tag stickers...
common_grounder@reddit
Yes, it's federal, and most federal agencies that serve citizens in that type of setting/capacity have that same reputation. The offices are generally understaffed so the employees are grumpy. And people who go there for services are often uninformed and don't understand the process, which means interactions can be frustrating. It's the kind of place where you often don't have a way of knowing what to expect or what you need until you get there and wait in a long line to be told by someone who's impatient with you because you don't know.
Ocean2731@reddit
My state’s motor vehicle offices were redesigned about ten years ago. They’re actually pretty efficient, have an appointment system, ample seating, and people to direct you to where you need to be. I’m never pleased to have to go there but it’s an ok experience now.
North_Artichoke_6721@reddit
It can be frustrating to take the day off work, get all your forms and stuff, go down and wait in line for an hour, then the person behind the counter tells you that you’re missing a signature or stamp or there is some minuscule detail that you’ve overlooked, and you can’t get that today and you’ll have to come back next week.
HalcyonHelvetica@reddit
It's a state institution. For example, my state, Georgia, calls it the Department of Driver Services instead of the DMV. So your experiences will vary depending on where you live. In general, it's bureaucratic, behind the times in adopting technology, and will lead to waiting in long lines.
HillbillyHijinx@reddit
NC DMV is absolute hell on earth. Getting an appointment is a night mate and you might as well forget about being a walkin. The best advice that they are giving now is to stay up past midnight. That’s when new appointment dates drop. Then it’ll likely be months before you can get in.
jennyann726@reddit
Depends where you live. In San Diego it was an all day thing. In Oregon I was called up before I finished filling out the paperwork.
kstravlr12@reddit
Different DMVs are different. I have two within 15 miles of me. One is a 60 minute wait, one I can walk right in.
ageekyninja@reddit
I’ve been to DMVs with a tore up parking lot and few chairs and long waits, and I’ve been to DMVs that were nice facilities with plenty of seating and little wait time
JackYoMeme@reddit
Where I grew up, when I got my driver's license for example. I took a number, zoned out for an hour while sitting in a chair, they called my number and I was taken care of. Where I live now, last week I wanted to renew my driver's license. I called, left a message, gave it a few days. They didn't call me back. I called the registration office. They said their license office wasn't open because the person wasn't there. They didn't know when they were coming back and they couldn't make an appointment on their behalf. I finally got a call back after like a week and a half. I made an appointment for the following day. I was in and out in 15 minutes. The DMV is notorious for going to all the lengths I mentioned earlier and then being like "oh we actually need your original copy of your birth certificate this is just a copy of the original" and you're like wtf mate what does that even mean? It was at a social security office not a DMV: but I once lost my social security card in a move and had to call home and have my mom go to the hospital where I was born to get the original copy of my birth certificate. I only had the copy of the original!
GlobalTapeHead@reddit
Mine is not that bad. You can make an appointment online, and it works out well. In and out in 15 minutes, as long as you have all your documents. Few years ago, I remember the lines being quite long, but you could get through it in about 2 hours or 90 minutes.
Many years ago, I lived in Fulton County Georgia. The DMV lines there were so bad that by 8 o’clock in the morning they would be wrapped around the whole building and into the parking lot. If you got there by 7:30 or 8, you might get to a window by noon. Then they would close half the windows for lunch!!! If you didn’t get in line in the morning, you weren’t getting your business done that day.
Sfprek91@reddit
I've never had a bad experience at the bmv, I just sit my ass in a chair and play on my phone until my number is called.
here4funtoday@reddit
No, it’s not bad - it’s worse than that.
typefast@reddit
Not in my current state. I make an appointment, go and do what I need to. Where I grew up and other states, I had to take a day off work to sit in chairs and wait in lines.
Suitable_Boat_8739@reddit
Yes its really that bad.
In my state since covid you have to make an appointment, but the joke is you make an appointment just to wait in line for hours. Also if you have multiple transactions (ex. Adding endorsements to ypur license and renewing a license) each transaction requires an additional wait in line.
fluidmind23@reddit
No. We are moving to Portugal, the level of "you didn't go to high school with my friend ana so I'm gonna make you go get this other form 3 times because I'm not sure about the color of the ink on the first 5" is real. I craved the DMV when we were turning on our fucking electrics.
DoTheRightThing1953@reddit
It's a state function. The last time I went there were no lines.
theirishdoughnut@reddit
The one in my town is actually quite nice. But I’ve heard they can be brutal
Major-Distance4270@reddit
Some locations are but my local DMV is honestly pretty efficient
Remarkable_Inchworm@reddit
Going to the DMV is a chore that pretty much everyone has to deal with, so it's relatable for nearly all Americans.
Most of us have at least one horror story.
For example:
When I took one of my kids to get their learner's permit (the document you need to start learning how to drive, preparing for the drivers license test) the camera system broke. We wound up waiting several hours to get the photograph taken for his ID.
There was another time that I went to renew my drivers license and some of my documents were rejected because one included my middle initial and another didn't.
Most of it is general annoying bureaucratic stuff.
1Marmalade@reddit
I’ve never had a bad experience here in Illinois. If you bring all the required documents, follow instructions it’ll be easy.
I see the staff constantly having to explain to people that they didn’t bring the correct documents. I can see it being a thankless, tiring job.
VeeLund@reddit
The bigger town near me is slow with crabby, not so helpful, people. The smaller town I choose to use is pretty slow as well, but the ladies working there are pretty darn nice & helpful. The distance between the two is less than 20 minutes.
haus11@reddit
It varies wildly and because it a state office funding levels matter. My state has closed or limited what some things can do. Like when I moved back there was a DMV 10 minutes from me. They didn’t do vehicle registrations, so I had to drive to one 30 minutes away and wait for like an hour for that. The real pain was they separated some of the processes, so I had to go back in line to get my new drivers license.
Raynafur@reddit
It really depends on the location, day, time, etc. I went last week to get my Driver's License renewed and my car registration renewed. This meant going to 2 separate buildings. I managed to get everything done in under an hour. However, there have been times when I had to get a registration issue taken care of and I was bounced from clueless clerk to clueless clerk until over an hour later I ended up with the first guy I dealt with. I was livid by that point and lost it on the poor guy.
Substantial_Slip4667@reddit
It’s Insufferable long boring and everyone is miserable. They take to long to do anything and don’t care about anything else
Ekimyst@reddit
It was a pita to have to go to the DMV when I was younger. It is much better now. At least the Wis DMV
FlippingPossum@reddit
Depends. My state (Virginia) has appointment days and non-appointment days at various locations. If you don't mind traveling, I haven't had a problem booking next day appointments.
When I got my Real ID, I was lucky I had brought my passport as I didn't realize I would need my marriage certificate otherwise to prove my name change. The website can be hard to navigate. As long as I have all the correct paperwork, it has been easy sailing.
Prior to appointments, it was hit or miss with waiting.
Old_Dragonfruit6952@reddit
Yes and no .first visits are a pain . You will have to wait .. like everyone else Be prepared with all needed docs so they don't send you away . The DMV site ( if it still exists) tells you the docs you need You only have to go when you initially register your vehicle Then you can renew registration on line.. If course you have to go to get your license Then renew on line until you are old enough to have to take your vision test . Then you have to go for each renewal
I imagine these depts will also be eradicated by staff cuts So it is bound to get worse .
Zhuul@reddit
The NJ MVC is way, way better than it used to be. At this point if I hear someone complain about it I just assume they're also flummoxed by ticket kiosks and self-checkout.
shade-block@reddit
Just Google news stories for DMV in Miami...
Lacylanexoxo@reddit
O some will be so packed you wait all day
Appropriate-City3389@reddit
It used to be terrible in AZ. I'm not sure how they did it but it's easy to get things done now. The staff is professional and courteous. No, I don't work there.....
MaxtinFreeman@reddit
Surprisingly, Florida has the right idea by doing pretty much appointments only. You go in and out relatively quickly depending on what you’re doing.
Vachic09@reddit
It depends on where you are and when you go as to what kind of experience you have. The DMV is run by the state.
HaplessReader1988@reddit
It has gotten significantly better in my lifetime. When I got my first car in the 1980s, everything was walk-in with no appointments. That has changed at least in my state, and it's significantly streamlined.
TheCarzilla@reddit
Not if you do your research first and make an appointment.
gothicuhcuh@reddit
It depends. I’ve been to DMVs that are dingy and dirty and have armored vehicles sat outside and scary cops and I’ve been to DMVs that are like. Similar to how an airport is set up, pretty clean and bright and less scary cops.
Range-Shoddy@reddit
Texas: make an appointment (if you can even get one by reloading the page at 7am every day) for 4-6 months out then go wait in the line for 45 min in your appt day. Completely insane. Georgia: we were in and out in less than half an hour for 2 licenses, no appt needed. It’s entirely up to state funding.
Weird-Technology5606@reddit
Think of it this way, a small county with 6,000 residents has a really nice dmv that doesn’t take more than 30 mins whenever you go. The workers are usually nice too,
Now.. a bigger county in the city with say.. 700K population.. you’ll be lucky if it only takes 3 hours, and even then they might turn you away at the last second cause of a tear in your paperwork or some dumb thing..
PartyLikeaPirate@reddit
Not really if you make an appointment. I’ve been in & out everytime quick when I have one. Busy areas can be fully booked for the next month or two though. If that happens I’ll look at rural dmvs and just drive 1-2 hours away
It can be miserable if you try to walk in at a busy dmv tho.
theythrewtomatoes@reddit
What I learned during my brief stint working for the state of NY (not dmv) is that when it comes to services like the dmv, the reason there’s a stereotype is because folks who work in state service aren’t competing for your business. They don’t have to have exceptional customer service skills or efficient, friendly service. You HAVE to go to the DMV, you don’t choose to. It’s a chore, an errand, a necessary thing you have to do in order to deal with having a vehicle. And (at least in NY) having a state job is incredibly secure and has amazing benefits and it’s difficult to get fired. So there’s no incentive to go above and beyond. All these things combined means that yeah, the DMV can suck sometimes.
ActuaLogic@reddit
Typically, and this seems to be true in every state, DMVs have long wait times. And sometimes the DMV seems to be the most Kafkaesque institution in America.
Subject_Yard5652@reddit
In the 80s and 90s, I lived in California. If I needed to renew a license or vehicle registration, I had to take a day off of work. I could be in the DMV for an hour up to 4 hours. You just didn't know until you went there and saw how many people were ahead of you. Even if you arrive early, there would be people already lined up before it opened.
ReadyDirector9@reddit
Not for me. I do it all online.
jonnycooksomething@reddit
The Delaware DMV in Wilmington is fast, efficient and easily accessible.
Off1ceb0ss@reddit
We have a DMV two minutes from my car dealership. We use the one a half hour away. They are completely different atmospheres.
voteblue18@reddit
You can do a lot of stuff online now so that helps. I can’t remember the last time I actually went in person. Probably when I bought a used car privately. Last 2 cars I bought from dealers so they take care of the reg and plates. License and vehicle reg renewals can be done by mail or online.
NotherOneRedditor@reddit
It depends. In my experience, it not only depends on the state, but the county. The city DMVs tend to be significantly busier overall. Sometimes that leads to greater efficiency. Sometimes that leads to greater chaos. The rural areas tend to be less busy, but might be understaffed. Also in rural areas, they tend to have “satellite“ offices that only offer one or two services. Licenses plate renewal, fine. Driver’s license no new picture needed, fine. Title transfer, sorry, wrong office. Often, services are split to different areas of the same building. So if you stand in the car line for 2 hours for a driver’s license, you’ll get sent to the back of the correct line when you get to the counter.
It also depends on the day and time.
My state has switched to online renewals for everything. The only time I’ve been to the DMV in the last 15 years was to transfer titles of a new to me car and to get a new DL photo.
Jewish-Mom-123@reddit
Not in my state unless you pick your time badly. I usually go at opening time and walk out in 5-8 minutes.
Ultimate_Driving@reddit
It depends on where you are. But yes, in every part of the US where I've lived, the DMV is an inhumane experience, for both the employees and customers. No, it is not a Federal institution. It's different in each state, and most offices are run by the counties.
MikeKM@reddit
I've lived in four different counties in Minnesota, from the Twin Cities, to Suburban to rural. The ones I've been to have been pretty decent, but then again I planned for the worst and always got in and out within 20 minutes.
lindakurzweil@reddit
Our DMV’s in NJ were god awful until they were privatized many years ago. They became efficient and fast and the staff were pleasant. Instead of all day, it would be under an hour. Of course, that was many years ago. I do everything on line now so haven’t been there.
Funnygumby@reddit
In CT it’s gotten much better. You make an appointment online instead of just randomly arriving at a branch. I didn’t like this in theory but in practice it worked out well for me. Once there the wait is much shorter. There is also the option of using AAA for some of the functions the DMV handles
theoldman-1313@reddit
DMV's are state-run in the US and there is a lot of variability in the experience, but in general the picture painted by movies is pretty accurate. Even with a professional, friendly staff the experience is not good.
kae0603@reddit
You always need to go assuming you are there 2 hours. We all need to change our ID to a “Real ID”. Had extra tracking on it. I went to one near work and had a fantastic experience. In and out with little waiting. Suggested a co worker go to the same one and she had a long line outside the building and waited forever.
VaeVictis_Game@reddit
Your last question should really explain all you need to know about it. More accurately it's a Government Institution, this means it's under or overfunded, too regulated or not regulated enough, it's employees are not trained at all or take too long to train, and overall completely mismanaged. Welcome to the united states government #saddude
RainbowRose14@reddit
Department of Motor Vehicles
Drivers Licenses and Vehicle Licenses. Do they do anything else?
Not all states have a DMV. Some call it something else.
I-Wish-to-Explode@reddit
Like others said it depends a lot on when and where but in my experience it's never truly rage inducing. Just very boring and irritating. The only exception I ever had was when I first got my license because I was hyped.
sluttypidge@reddit
The one I've been to in Texas have been fairly fast and effective.
PriorSecurity9784@reddit
Waiting in the DMV is an excellent chance for Americans who live in a middle/upper class bubble to reset expectations about what is “average” in their community
haluura@reddit
Not too bad nowadays, now that they have online appointment scheduling. And the ability to do some things entirely online
But back in the days before online scheduling, it was a nightmare. You'd have to take an entire day off just to renew a driver's license. Then spent hours sitting in a waiting room. First to register that you were there, then for your actual turn to go up and renew your license.
That experience in the old days is where the stereotype that the DMV is bad comes from.
noscope360gokuswag@reddit
No it's not bad, people just absolutely love to beat a joke to death. Like whenever there's a weird video on reddit and the number one comment is always some variation of "what a terrible day to have eyes" people just have zero originality.
Awsomethingy@reddit
No. I spent more time playing parody quest of the DMV in video games. Then I have actually waiting inside a DMV which maybe has only taken 30 minutes at most. Now that we have earphones, it goes by so fast.
Leverkaas2516@reddit
I used to work a block away from the DMV. Some mornings it was empty, other days it was packed with dozens of people with a line down the sidewalk.
They are universally known for being methodical, following set rules, never hurrying, and not caring whether you have to wait a couple of hours or come back some other day.
Other-Resort-2704@reddit
The US federal government really isn’t that involved with the DMV when compared to other things. Typically, you pay your own state to have a driver’s license, and you register your car with the state and they issues plates to you. The rules can widely vary too by state.
It really depends on the state and the local office.
Some states are really inefficient by requiring people to go to a central location and it can take you hours just to complete simple tasks.
You are more likely going to a better experience go to a DMV in a small town or visit the DMV on Christmas Eve. Small towns just have fewer people there, so it is likely you will have a short wait.
New-Difficulty-9386@reddit
It used to be when you had to actually stand in a long queue line. Now you just take a number, grab a seat and wait to be called over. And around here, there are a lot more staff than there used to be, so wait times, especially if you make an appointment, are usually under 10 minutes. Back in the day, sometimes you'd stand in line for multiple hours due to lower staffing and no seated waiting area.
JohnMayerSpecial@reddit
Nevada’s are god awful
ColossusOfChoads@reddit
When I lived in Las Vegas I thought it was a lot better than L.A.
Square-Dragonfruit76@reddit
It will get better soon. A lot of states are switching to more online involvement (submitting your photo online, scheduling online, etc.). This is significantly improved the situation that a lot of DMVs
TruBleuToo@reddit
I moved from Ohio- every little town had a DMV, usually in and out in 20 minutes. Las Vegas, months to get an appointment and the facility is massive!
Lady_Gator_2027@reddit
The DMV near me is great. I've been to a few, that were horrible
QuentinEichenauer@reddit
Here if you walk in, it's horrific. If you have an appointment, it's fine. If you have an appointment and are respectful, it can be wonderful.
BrackenFernAnja@reddit
Hundreds if not thousands of people pass through a DMV office on any given day. Doing the same tasks over and over again and dealing with impatient, disgruntled, and sometimes downright stupid people, it’s not surprising that a lot of the workers there get burned out pretty quickly. That said, each employee’s attitude contributes to the overall atmosphere and work ethic, so while some offices leave customers feeling powerless and neglected, others are just a boring place to spend half a day.
lilacrose19@reddit
It varies by location, but it can be very inefficient.
IanDOsmond@reddit
Not usually. There are some particularly poorly run ones, though.
And bad experiences stick out in your mind more than normal ones, so the particularly bad ones are more memorable.
vortex1001@reddit
Our DMV went from a horror show to brilliant when they got a new building and location and hired better staff. The difference was stunning.
Designer-Carpenter88@reddit
It can certainly suck. The last few times I had to go, it wasn’t too bad. They’ve done better at funneling people to the correct window
_disposablehuman_@reddit
Does a bear shit in the woods?
Cranberry-Electrical@reddit
Is it a state agency?
Traveling-Techie@reddit
Listen to the song “DMV” by Primus.
SordoCrabs@reddit
As much as I disliked Florida overall, trips to the DMV in Pinellas County were an utter breeze.
The DMV wait times in Wake County in NC however are ridiculous, and appointment times are booked out for months in advance.
At least they have started a pilot program with kiosks in selecr grocery stores so some functions (in my case, a temp paper license while my replacement was mailed) can be done without going to one of their offices.
Entronico@reddit
It was here in Chicago when I first got my driver's license in the late 90's. Things took forever, the staff was unhelpful and there was no order to the chaos.
Now, things have changed drastically. As long as you READ DIRECTIONS you'll be fine. You walk in, they ask what you are here for (state I'd, drivers license, road test etc) and you get issued a ticket with a number. Then you simply wait for your number to be called. My DMV had about 10 flat screens displaying the numbers currently being paged. There's literally 10-15 desks of employees to process all the requests.
All in all it's very smooth.
HOWEVER, things can vary greatly from state to state and the quality of government services, roads, infrastructure, and services can be well-run or non-existent. It turns out that democratic government can defeat the Nazis but if you starve them of funding on purpose they don't work very well. (just ask Mississippi)
Buckylou89@reddit
Yes! Went today before they opened and still waited and hour just to get a number and wait another hour to get my title transferred. Fuck the DMV! Their workers have the easiest fucking bullshit job that they can’t be fired from no matter how incompetent they are. Must be nice to work 8-5 Monday to Friday with weekends off. Pray DOGE guts the DMV next!
kmckenzie256@reddit
Definitely depends on the state and probably the particular office. I lived in DC, it was a nightmare. Pennsylvania? Easy.
Technical_Air6660@reddit
Not really, if you have an appointment.
Ashamed-Complaint423@reddit
North Carolina has those type DMVs. Yes, here, they are really bad. However, states all differ.
SouthBayBoy8@reddit
Yes, at least in Los Angeles
Caleon0817@reddit
The Washington Department of Licensing (DoL) is actually really pleasant because they only handle licenses, so their workload is much smaller. I've been in and out in 20 minutes getting a new license.
WhatAmIDoingHere05@reddit
I went to the Washington’s equivalent of the DMV a couple of weeks ago to get a new ID. Honestly, it made me want to go back again because I never had a pleasant experience for what is supposed to be mundane.
Htiarw@reddit
Most people never have to enter the DMV after getting their license except for renewal maybe 12y.
Then in California we have AAA which can handle 97% of stuff you would have to do personally.
Most of us go in for late paperwork or other preventable reasons.
Miserable_Smoke@reddit
Now that you can do a lot of stuff online and when you have to go, you can make an appointment, AND, when you're there, you get a number instead of standing in line, it's a lot better than it used to be; in CA at least.
DoubleResponsible276@reddit
It can be annoying. I remember trying to get my learners permit, the woman at the desk made me do 7 trips cause the list of requirements kept “updating” from the brochure of requirements and it got to the point she needed proof that my mother was my mother. Her state id, proof of residency (showing we lived in the same address), my birth certificate (with her name on it), her passport and my mothers birth certificate were apparently not enough documentation to prove she was my mother and that she was who she claimed she was. I asked if they needed a blood test and the employee laughed. she said she will make an “exemption” for me and allowed us to move to the next stage.
Got my drivers license out in the country. set an appointment, drove 80 minutes. In and out. Only brought what was required and was so unfortunate the state didn’t have 7 updates on requirements that day.
InevitableRhubarb232@reddit
Depends. When I went to get my license transferred to this state in 2005 I waited in the in a line wrapped around the building in the hot sun for 3 hours.
When my son went for his permit last year it took like 30 minutes 🤷♀️
PremeTeamTX@reddit
All state. Some of the staff can be a little snippy, but that just comes with the territory working with a generally dumb public. I personally have never had any issues, and the longest I had to wait was maybe an hour. Nowadays, it's more about the trick of getting an appointment in a reasonable time frame/filling one of the handful of daily walk-ins if you really need something.
Yankee831@reddit
I’m in AZ and it’s absolutely amazing imho.
went from NYS which is pretty archaic and bureaucratic. Take a ticket waiting, paper license/plate while you wait for it to come from Albany, understaffed and overburdened.
AZ - Modern facilities, appointment scheduling, 90% of services are online, get your plate/license right at the MVD (DMV in arizonian), 3rd party companies that can do 90% of the same services at all hours. MVD is absolutely effortless and efficient here. Anyone who complains hasn’t been to a large city in a big state.
J-Sully_Cali@reddit
Just watch any Simpson's episode with Patty and Selma at work. "Some days we don't let the line move at all. We call those weekdays." Or the sloths in Zootopia. Both depictions are accurate.
jrwwoollff@reddit
Actually I. Washington state not so bad. They delegate , what I mean by that the drivers permit can be taken and driving schools ie 911 driving school. You can do most of it online. On a side note they combine offices, you sign up for food stamps, get unemployment and sign up for worker retraining all in one building
cantchang3me@reddit
I have state farm insurance. I pay for triple A to avoid the DMV.
Appropriate-Food1757@reddit
It used to be
lilsmudge@reddit
It depends, even from office to office.
I recently needed to come in so I made an appointment (unfortunately their soonest was a month out!) when I came in the building was so crowded the fire marshal was throwing people out and folks had been waiting for an hour or more to get to the desk. Luckily I had an appointment so I just waltzed right in easy peasy.
Stereotypically workers at government functionary jobs like the DMV or Social Security Office are very bored and have no patience for your shit. That said, I usually have pretty lovely (if not overworked) people helping me out.
TurgidAF@reddit
Eh, kinda? It's a bunch of bureaucrats making sure your paperwork is in order and collecting (often large) fees or fines. Hardly anyone is ever there for reasons that aren't a pain, so even the best possible experience is still mostly a nuisance.
WVildandWVonderful@reddit
Nah. I haven’t had trouble with the DMV in West Virginia or Tennessee. You can make appointments online now so you’re not waiting around all day.
Fun fact, if you call the DMV in West Virginia and are on hold, you’ll hear “Country Roads” on a loop.
SeaMollusker@reddit
It completely depends on the location. I'm from Arizona and the DMV in the city center is a nightmare. I go out of way to drive to either of the two offices on the outskirts of town near the suburbs. It's significant better there.
tacobellbandit@reddit
Depends where it’s at and what you need. Last time I went to renew my license it took less than 30min. I don’t even really know what else I can even do at the DMV aside from take license tests. I have a class B and A CDL, and a motorcycle license and none of those really took long to get approved by the DMV either
Icy-Whale-2253@reddit
No one wakes up wanting to waste 2 hours of their day in there.
Throwaway-ish123a@reddit
They used to be but they seem to be slowly improving, and after the Coof many went to appointment only and that seemed to reduce wait times. The big problem with them is the scavenger-hunt paper chase and getting out of circular references and being stuck due to an unobtainable piece of paperwork. I moved from one state to another and it took 3 months to get my tags and license changed over, and multiple appointments. That indeed was a nightmare.
Sleepygirl57@reddit
Depends where you go. Ours is a small town one so it’s fine. Usually out in half an hour.
UnableManagement4626@reddit
At mine you have to wait in like outside for 1-4 hours before even making it in the building, no matter the weather/temperature
daKile57@reddit
It’s one of the many things Americans hate, because they refuse to fund it properly. They only care about reducing their tax bill, but always want to bitch about how there’s one guy working at the DMV because they have no funding.
pimpletwist@reddit
I just renewed my license and it wasn’t as bad as I thought it would be. Looking back, it’s always been slightly less bad than I prepared myself for
Pitiful_Bunch_2290@reddit
Depends on the DMV. I've had more good experiences than bad, but it's still kind of like going to the dentist. No one really enjoys it, but it's necessary.
NoodleyP@reddit
I’m 16, I’ve been there twice, once with my mom, I was around 6 or 7, it took around an hour and a half, I kept myself occupied with the… calculator on her phone, yeah I was a weird kid haha, silent the whole time though, the second time with my dad, I was around 10, it took around 15-20 minutes, almost didn’t remember it for my comment because it was that short and insignificant.
Watcher0011@reddit
It can be, but for the most 85 percent of transactions can be done online now. At least in California
rogun64@reddit
It's better today due to online registration. I remember waiting an hour or more in the 80s.
jfo23chickens@reddit
Ha. I was at one in NYC yesterday. It was hellacious. And I have to go back bc next week bc there was a system-wide glitch that shut everything down and everyone had to leave the building.
One_Laugh3051@reddit
I’m in Colorado. It used to be slow, but the people were friendly when you were finally up. Since COVID, they run an appointment system. You can’t even go inside until (I think) 15 minutes before your appointment. Now it’s fast and good service. When I was younger, in the Midwest, it was slow and hostile.
DisappointedInHumany@reddit
Yes, thank you for asking.
burningtowns@reddit
I’ve been to DMVs in multiple states so far, and the only two I really had any level of a problem with was Mississippi and Texas.
MS doesn’t require an appointment but walk-ins could be waiting for multiple hours without one. And if you get through that and don’t have the right documents, they obviously turn you away, and you’ll likely have to come back another day to try again.
TX requires an appointment, but you could show up to an office a couple hours before the office opens in hopes to snag a same-day appointment. Or you could go through the online scheduling portal to see if any same-day or next-day appointments drop. The usual appointment delay is a few months because of the sheer number of people around the metro areas, so you have to be quick to secure the appointment. As long as you have your documents in order, it’s not too bad to get through.
CockShmokes@reddit
No
FunProfessional570@reddit
The one in my city isn’t too bad except there’s this guy that’s worked there for over 25 years (since I moved here). He’s the stereotype employee. Masively overweight, no sense of humor at all, just totally sour and if you ask any questions he acts really pissed off.
It’s this sad cinder block room, painted a depressing grey and crappy plastic chairs. Many workers run through their April so fast you can’t understand them. It’s not a place I like to go.
Mad_Dog_1974@reddit
The DMV is a state agency. Each state has their own. My personal experience, having been a licensed driver in Iowa and Texas, wasn't bad. It's been almost 20 years since I've dealt with the DMV in Texas so I don't know what it's like now. The DMV in my hometown, however, isn't bad to deal with.
DMDingo@reddit
I've had vastly different experiences based on location. The ones in the more populated areas were worse.
The one I live by now is pretty quick. Haven't had to go in for about 6-7 years now. It was definitely before the pandemic.
Flyin_Bryan@reddit
It’s an old cliche. Most of the stuff you need to do is online now. It’s pretty easy.
ChristyM4ck@reddit
I’ve been to the DMV in multiple states. Can they be inconvenient? Ya, sometimes when the lines are long. Would I say it’s one of the most inconvenient things I’ve dealt with? No.
It’s not a place I want to go on a regular basis, but they usually aren’t bad enough to ruin my week, or even my day. I think it’s probably just a stereotype.
GroverGunn@reddit
Is a frogs ass water tight?
PRNCE_CHIEFS@reddit
Not the one in Grandview, MO
infinite_five@reddit
If you’re in a bigger city, yes. The wait can be really, really long, and pedantic bureaucracies are always a nightmare. But I went to a fairly small town’s DMV one time, and it really wasn’t that bad. I waited maybe fifteen minutes as opposed to the 3.5 hours I had waited in a big city in the past.
robertwadehall@reddit
Depends. My local one here in a Cleveland suburb is fine. I’ve been a couple times—once for a new driver’s license after I moved, once to register and get a plate for a car that hadn’t been registered in twenty years in another county. The key was to show up at opening time on a day in the middle of the week, little to no lines. Renewals I do from their website.
scorch148@reddit
It's not as bad as it used to be, I can do most of the paperwork I need online now and if I need to go in person it only takes a few minutes. I remember growing up though, my mom would make sure her schedule was totally clear for the afternoon if we had to go because we could wait anywhere from an hour to 3 hours to be called up and then it would take the clerks forever and a half to do whatever they needed to do.
azzanrev@reddit
Once covid hit, the DMV changed to appointment only. I haven't had a problem going there in years because of the change.
Madmasshole@reddit
In Mass, the registry is great at routine things like getting a license and the like in my experience. When you try to do something out of the norm, all hell breaks loose.
Few_Peach1333@reddit
When the DMV(run by the states, btw) is bad, it tends to be bad in a particularly annoying way. Until it became possible to re-license your vehicle online(which you can do now even in my mostly rural county in an under-populated southern state), you had to go in person when your registration was due(annually) and wait in line. The lines tended to be long. The service was usually slow, and the workers often were the kind of smug, self-satisfied bureaucrats that make citizens feel that completely shutting down entire departments of the government might not be such a bad idea. So you had slow service, bad attitude, and an exacting demand that you have all the detailed paperwork that they require. If you didn't have it, they couldn't process you; you had to leave, search out the proper papers, then stand in line again...and when they send you away, they are smirking at you the whole time. A gleeful smirk.
On the other hand, I've been in DMVs where the service was quick, the workers cheerful, and the lines short. It just depends, but when they're bad, they're really unpleasant.
zenlittleplatypus@reddit
My state makes you select an appointment day/time and depending on the service you're going in for, there's links for you to get the paperwork completed ahead of time.
I just renewed my license and replaced it with a Real ID and I was in and out in 15 minutes.
nakedonmygoat@reddit
I had to do in-person renewal last year. Texas had moved to an appointment-based system, but even with an appointment I had to wait an hour and there were no offices near me. I live within the 610 loop, an area with roughly 450,000 people. Houston has a population of 2.3m spread out in every direction.
I heard on the radio last year that it was taking people as long as 6 months to get an appointment in some parts of Texas. People who didn't know this were big trouble unless they could make a day trip to some area with shorter wait times for appointments. While I was at the DMV last year I was watching them make people leave if they didn't have an appointment.
We have to renew every 8 years. The first renewal can be done online but the next has to be in person.
DaMmama1@reddit
Take a number and stand in line so you can take another number and stand in another line. Rinse and repeat. Takes up at least half your day, and you are under no circumstances allowed to skip ahead and ask the worker if you’re in the right line, or any other questions. When you finally get to the window, it’s their break time and you have to switch over to the next window only to usually be told that you are in the wrong line and you now have to go to the back of the long line across the room. TLDR: yes it absolutely is as bad or worse than what you see on tv
procrastinatorsuprem@reddit
Not really a problem in my state.
GoodLadyWife16@reddit
Depends on location. In the city I grew up in you had to take the day off work for the DMV. In the same town I’m in now, I’m in and out in 10 minutes or less.
nosidrah@reddit
I just had to renew my license in person because they make you take an eye test when you hit seventy. I went online to make an appointment but couldn’t get one before my license expired. I got there at 1:30 and there were 26 people ahead of me also getting renewals. I was out of there before 2:30 so I would say it was a lot better than I expected. Keep in mind that they were also processing every other transaction that the DMV handles so I thought they did a great job. Also a woman and her daughter that had an appointment sat down next to me and they waited around thirty minutes to get service so I don’t know if making appointments speeds things up that much. This was in VA.
MintyVapes@reddit
Visiting one ranges from mildly disappointing to soul-crushing.
machagogo@reddit
No. Was it back in the day?
Yes.
bmadisonthrowaway@reddit
I've had a driver's license for something like 25 years and don't notice a big difference. Aside from more things being online now, so you likely have to go there in person less often than people once did. But the overall experience, once you do have to go, is pretty much the same.
Conchobair@reddit
I've noticed a big change in my state. Used to be a lot of waiting. Then they got better numbered queues where they'd text you. Now you just make an appointment, show up, and fill out paperwork with no lines.
machagogo@reddit
I haven't been at DMV for more than 25, 30 minutes in decades. Especially since the advent of appointment based DMV here in Jersey.
When I forst got my license in NY in the early 90s in spent nearly 6 hours there getting plates once.
edwbuck@reddit
I haven't gone to the DMV for any item that took only one trip. I've never been turned away for not having the required paperwork. My prior experiences were so awful, I now print out the requirement list, number it, and then attach post-it notes to every bit of supporting documentation.
The DMV near me even issued a valid (but incorrect) title, after three days of standing in line (every day when they close, you lose your place and have to try again). They called me up frantically two weeks afterwards asking if I had sold the car yet. Good thing I didn't, as it would have been fraud. Don't know what that problem was, but the lady seemed genuinely relieved when I handed in the old title for a new one, and that was the fastest I had ever been seen (only 10 minutes after my appointment, as the literally sat down the person that was getting served without fixing their issue when they knew I was there).
My daughter's learner permit took 12 different pieces of documentation. They tried to indicate that she couldn't prove she lived in the state. That's after a passport, a State issued ID (not a drivers license, but basically the same kind of card that doesn't permit driving, issued by the DMV), a school transcript, a letter from the school indicating she was a student in good standing, our car insurance, bills from my home, and everything else that we brought up there had the same address, which I had been living at for 20 years, in the state. To counter their stupidity, you can't use reason (experience speaking here) so I started playing too dumb to assist, but too helpful to send away, and kept showing them stuff on my phone to prove my residence, till 45 minutes later the lady lost patience and then suddenly all of my paperwork was complete (it was complete before, but she didn't recognize it for some reason).
Deekifreeki@reddit
Exactly! Those of use who’ve been driving for 30+ years know the pain. Anyone bitching about it today has no idea.
MayoManCity@reddit
When I got my license here in Jersey just a few years ago it was a several hour ordeal. No appointments where I went for it, just a maddeningly long line and sitting for an hour waiting for your number to be called.
shelwood46@reddit
Even when I moved to NJ in the late 80s, it was well known that you had to pick both the right office (Flemington was always pretty good) and the right time of the month and day (stay away from the end of the month, beginning of the month, lunchtime).
Curmudgy@reddit
Ours have appointments that can be made online. They’ve also contracted with AAA to provide many services (in addition to RMV offices). Last time I had to go, which predated the online appointment, there was a checkin person who would quickly review your paperwork, let you know if you needed something else, give you a ticket (like the deli counter), and pointed out which set of counters you needed to use.
bmadisonthrowaway@reddit
The ability to get an appointment is honestly the biggest change I've noticed, aside from online transactions, in my lifetime.
The overall experience is the same, though. Like it's still an ugly building in an out of the way part of town where you stand in line for a long time to take an ugly picture.
Strattocatter@reddit
And by “no”, he mean “yes”
Deekifreeki@reddit
Fuck me. So true, before the days of appointments. I’ve had a DL for 31 years and it was BAD back then! Waiting in line for hours. If you didn’t have the correct paperwork=fuck you. People would lose their shit in there! For real. Now it’s so chill. Make an appointment. Get there. Chill in a chair. Wait. Get shit done. Go.
Zellakate@reddit
Yeah I was talking to people IRL about this today, but I feel like my DMV in the middle of the sticks is a lot better than it was 10-15 years ago. I've not been in there much over the years because I try to do as much as possible online, but back then, no matter what I went in for, they were not helpful at all.
However, when I went in last year to get my license renewed and upgrade to Real ID and this week to handle what ended up being a rather complicated car title issue, the staff was super helpful, kind, and professional.
Squippyfood@reddit
COVID streamlined the hell out of it. Forced everything important to be available 24/7 online. Further reduced what little critical thinking skills are required by clerks.
Somewhat counter-intuitively, the best DMVs are the ones closest to city centers. The workers there are exceptionally efficient and knowledgeable. The bumbling, braindead egomaniacs are usually found only in the middle of nowhere.
Phil_ODendron@reddit
I think it was super awful for a while early in the pandemic. There was a DMV I drove past on the way to work. Every day the line wrapped around the building and people were outside with lawn chairs on line.
NutzNBoltz369@reddit
*shrug*
Every year I go to the local tab office . No wait. Pay cash. Leave with tabs. Under 5 minutes.
Same with a license issue. I just go the office, No one there waiting. Now serving 1 (thats my ticket)
When eveything is online, going to the actual office is a bit of a life hack now.
HebrewHammer0033@reddit
Especially in the Northeast. It actually is quite pleasant in GEorgia
Ambitious-Sale3054@reddit
I like how you can go online to see the best times to go. Not a problem for me as they built one 1 mile from my house in a rural area.The one in Gwinnett in Lawrenceville is notorious for being crowded and slow.
bookshelfie@reddit
Depends what city you are in
aquay@reddit
it used to be horrible in the 90's. it's better now, unbelievably.
benbenpens@reddit
Like an institutional colonoscopy.
OolongGeer@reddit
No. I have never waited more than 20 minutes at any DMV.
schlockabsorber@reddit
I have never had a bad time at the DMV. The first time, there was a long wait but there were adorable, happy children. One kid was walking along the queue giving everyone waiting a high five. Another one was walking in circles around a little kiosk chanting, "I love my life, I love my life." San Francisco, CA, 1990s. Every time I've had business at the DMV since then, it's been a reasonable wait, and the staff have been competent and courteous. Even my photos came out okay. Oakland, CA, Richmond, CA, Omaha, NE. Nothing but good times getting boring shit out of the way!
eightgrand@reddit
Imo, it has gotten a lot better in the past 10 years.
_Roxxs_@reddit
I have to go Monday, dreading it!
ReliefAltruistic6488@reddit
When I lived in a very rural area, the entire county population was less than 3k people, it was a breeze! When I moved to Kansas City and the county population was hundreds of thousands, I would get there around 6:630 am for an 8 am opening and if I managed to get seen before close, it was a miracle. It would also require amassing multiple parking tickets because if you missed your number because you went out to feed the meter, too bad.
workntohard@reddit
My last trip to DMV was to renew plates and get new drivers license. Was back out to car in 20 minutes with half that time waiting in line.
edwbuck@reddit
I've had similar easy experiences paying vehicle taxes, but the wait time was usually 90 minutes.
That said, once I needed a replacement title to sell my car. After three days of waiting in line (they had a policy that if you couldn't be seen that day, you had to leave and reenter the line anew each day) they issued me a replacement title. Then two weeks later they frantically called me back asking if I had sold the car. By then my buyer had cold feet, so I hadn't, and you could hear the relief over the phone. Seems they issued me a properly printed, but incorrect title, which would have made my sell an act of fraud.
When I came in to exchange that title, I signed in and when to the back of the line, which wrapped around the building in June's 98 degree weather. A lady came out calling my name, and ushered me in. The line wait only took 10 minutes. The person at the window I was served at wasn't even finished, they told him to go sit down and wait some more till after I was done. I felt sorry for the guy, as I estimated he was waiting like I had previously. Yep, the state issued me a fraudulent title, because the state's employees, well, they're just like that.
professorfunkenpunk@reddit
varies state by state. the one I go to is actually pretty well run. Starting during covid, they pretty much required appointments, and I don't think I've ever waited more than 10 minutes once I got there for stuff. The employees aren't very friendly though
DvlMan3969@reddit
In MA it was bad for a loooooong time. Now, it’s much better and efficient…. Plenty of online or scheduled appointments for most items.
Anianna@reddit
I will drive an hour to go to one in a rural area where I'm likely to be seen in a matter of minutes rather than go to any of the ones nearest me in the city where I'm likely to wait hours.
The one nearest me has an armed guard who's a bit jumpy and went for his gun once when me and my teenage son walked in. I'm not sure why, but he startled me so badly I just smiled and asked a dumb question to ease the tension like some kind of weird survival response.
SanchosaurusRex@reddit
Its a pain, but its not terrible. Just not a fun way to spend the day. Its better now when you can make an appointment ahead of time.
If you just show up without an appointment and dont prepare to make sure what you need to bring, youre gonna have a bad time.
Government is strict, and the employees cant flex the rules for what they need to do the job. And they get used to dealing with hordes of dumb, unprepared people all day which makes them act like jerks as a defense.
SwordTaster@reddit
Depends on the town. The one I went to in North Carolina was awful. It was a small town, so there was only the one, and everyone went there for their DMV needs. The one I've been to in Ohio isn't too bad it's on the outskirts of Cincinnati, so presumably, people have options for DMVs and it wasn't too busy last time I went.
ThePlaceAllOver@reddit
Not anymore. At least not in my city. You register for an appointment in advance and show up. As long as you're there on time, you are processed through quickly without delay.
TrillyMike@reddit
Man I thought we was talmbout the DMV region, I was like traffic kinda sucks but it’s cool other than that!
ScientistNo906@reddit
I do it online. No problems with DMV.
Mazikeen369@reddit
It can be at certain locations. When I have to go to the dmv I usually drive to one 40 minutes away instead of the one 6 blocks away, because the one nearby is constantly extremely slow even if I show up right at opening.
JacqueTeruhl@reddit
It’s better than it used to be here in California.
Make an appointment and it’s pretty smooth. Still takes 30-45 minutes though.
If you go to a rural dmv, it can be much better I’ve heard.
Cicada_Killer@reddit
No
JerichoMassey@reddit
It's more..... all of us have had a visit to the DMV that was annoying a hell, so it's always going to be a relatable cultural joke.
Scooney_Pootz@reddit
It used to be a serious chore before they went digital. Paperwork and analog tech were nowhere near as fast as the modern day. Both service and wait times were far longer than nowadays.
"In the distant future, when everything gets given to you instantly, I bet the DMV will still take like nine seconds." - Dane Cook
osama_bin_guapin@reddit
What are you guys talking about? DC, Maryland and Virginia are perfectly fine regions of the United States
HayMomWatchThis@reddit
Not where I am, at least last time I was there.
sysaphiswaits@reddit
No. Sometimes it can get really busy and be understaffed. That just makes it a little slow and boring. Also they have a very structured process to get people in and out quickly, so some employees might be a little curt when telling you that you’re in the wrong line.
They sacrificed pleasantness for efficiency, but sometimes you don’t get the efficiency either. Both my kids recently got their licenses, and when people realized it was there first or second time there, they were a lot nicer about explaining where the kids had to go next.
davsch76@reddit
The last time I had to go in, the person behind the counter made me get back in the 20 minute wait line and start over 3x because she thought my handwriting was sloppy, and on the fourth try the guy in the next counter told her it was finally legible enough to let me through.
Walrus_Eggs@reddit
In Texas, it's gotten way better. There used to be no way to get an appointment for most things or even if you had one, you'd show up and wait for hours. Now there are online appointments and it's not too bad.
OneleggedPeter@reddit
New Mexico used to be absolutely miserable. You had to show up early, take a number, and wait until your number was called. Oh no, you weren't called to see the clerk yet, you were just called up to see why you wanted to see a clerk. Then you got a number to see a clerk. The clerks deemed themselves gods. They were usually surly and rude. If you had everything you needed, it would usually take two to four hours. If you didn't have everything, it would still take two to four hours, AND you'd have to come back another day and start all over again.
I have to give them credit. Over the past few years, they have really revamped the entire operation. Now, you can make an appointment online. Show up a few minutes before the appointment and check in. 10 to 15 minutes later, you're done (at least in my experience).
worldslamestgrad@reddit
DMV in Wisconsin that I went to a couple times when I lived there was actually really good. Very quick, friendly staff, surprisingly helpful.
I’m back in Missouri after growing up here. Every DMV I’ve gone to sucks here. The area I’m in has at least 6 offices within a 20min drive of me and they are all a nightmare. I’ve lived in several other parts of the state and I have yet to have an experience that doesn’t make me regret owning a vehicle.
Sadly the DMVs are all run by the individual states and their quality can vary widely from state to state or even within the same town based on the employees working there.
aahorsenamedfriday@reddit
Depends not only on the state, but also the county and town/city. I live in a pretty rural area and I’ve never had to wait at the DMV. If you need a new physical tag, you just walk in and get one. If you’re getting a current rage renewed, you can do it online and they mail you the sticker. Driver’s license renewal? Walk in, they take your picture, you’re out in like 20 minutes. I’m not sure how driver’s test go because we’re not required to take it at the DMV.
DrBlankslate@reddit
State, not federal.
It has the same reputation as most government offices: stodgy, bureaucratic, and slow.
BookLuvr7@reddit
It really depends on the state and location in my experience. Covid really forced them to streamline everything, which helped a lot.
bones_bones1@reddit
If it’s run by the government, it’s that bad.
Psyko_sissy23@reddit
It really depends on the location. I've been to ones worse than the ones they show in the movies. I've been to ones much better. It also depends on when you get there.
idkmybffdee@reddit
Varies by location, the DMV here in California is such a hassle I still carry a GA license and fly home to renew it... My husband spent 5 hours in the California DMV for them to tell him his paperwork was wrong and he'd have to come back, the DMV in my home town (where I still claim residence, don't @me r/legal) is 15 minutes in and out...
SteampunkRobin@reddit
It depends. When I lived in Texas the line at the DMV was literally out the door and wrapping around the building. Now that I’ve moved to Arkansas it’s a 3 minute wait.
shthappens03250322@reddit
My local DMV put in self serve kiosks for simple things and it has made it so much better. At the kiosk you check in and some things can be done there at the kiosk. For other things you’ll get a slip and wait for your number to be called. It is very efficient.
JNorJT@reddit
It’s a nightmare for me
hellogooday92@reddit
I’ve never really had an issue. I think I went once and didn’t have everything i needed but I just went home and got it and came back another day. It’s a bit of a wait but like anything else sometimes you have to wait.
I will say…… I haven’t had overly complicated things to take care of. I think the paper work part gets complicated. Usually though if you look it up ahead of time(which I should have done) it tells you all the paper work you need. 🤷♀️
Dependent_Remove_326@reddit
Growing up it was terrible. Employees were miserable, long wait times and terrible locations. I will say though the three states I have been to in the last 15 years or so have been fine to great. There have been a lot of improvements.
frydawg@reddit
You can usually book appointments for whatever you need to do in a dmv, at least in my state, I do that and it takes no more than 10 minutes to get whatever I need done.
lostinthefog4now@reddit
Tennessee has been nothing but an awesome experience. California is a nightmare, it’s an all day ordeal- before you can even stand in line for your actual registration/plates, you need to have a VIN inspection at the DMV, an$ you need a vehicle inspection, conducted by an outside vendor. God help you if you have to register a commercial vehicle.
cherrycuishle@reddit
Not me thinking you meant the DMV area - D.C., Maryland, and Virginia.
Because yeah, driving through that area is literally the worst.
DamagedSpaghetti@reddit
It’s incredibly brain deaf
eac555@reddit
Last time I had to go to DMV it was for my Real ID. I made an appointment, uploaded my documents before hand, and was in and out of there in 30 minutes at a busy branch in California. I remember the older guy taking my picture was a bit of a grump. But overall easy peasy.
SolomonDRand@reddit
The California DMV is better than it used to be, as it’s more automated, maybe 15-20 minutes a visit. However, many states have much worse access (particularly when it provides legal proof required for people to vote).
kalelopaka@reddit
Actually until a few years ago the DMV in Kentucky was great. The had streamlined the process to get licenses and your registration and tags.
Then the Department of Transportation in Ky decided they were going to handle drivers licenses, and last time I went there I stood in line for nearly 5 hours. And now it’s time to renew it can’t be done by mail because you have to do the eye test every time you renew now. They don’t take appointments so you have to go as early as possible and stand in line. It’s ridiculous now.
Pleasant_Willow2965@reddit
Yes. I renewed my driver's license November 14. Never came. Hadn't reissued January 17. Never came. Went into the office in February, paid for it again. Took a new photo. Still not here. DMV CAN SUCK IT.
Accomplished_Time761@reddit
In California, terrible
woolsocksandsandals@reddit
Based on my lived experience…. Maine and Vermont generally pretty good, no complaints.
In New Hampshire and Florida I found my interactions with their offices to be mostly unpleasant and the organizations to be poorly run.
d1scworld@reddit
Yes. Took me an hour and a half to renew my license
milehigh11@reddit
No. Not at all. I'm usually in and out with what I need in 5 minutes.
DryFoundation2323@reddit
Define bad. It's a bureaucracy so it can often be slow and tedious, better than that it's not out of the ordinary.
eans-Ba88@reddit
I have a cell phone, if I can't handle waiting 20-30 minutes, when I literally have a pocket sized super computer, my problems run deeper than bureaucratic red tape.
GoldburstNeo@reddit
Before COVID, yeah. Nowadays, you can schedule an appointment and go there without waiting eons in lines.
Still can't believe though it took this long to implement.
Suppafly@reddit
It's not too bad in Illinois. The former secretary of state in Illinois made a big deal about improving customer service and the current one seems to be keeping up with it as well. If you have what you need and you're doing something pretty routine, it's not a big deal. What makes you wait, other than things like waiting to take driving tests and such, is when you want to do something slightly weird or don't have all the required documentation. Most things are pretty clear about what you can and can't do and what documentation you need, but if you're doing something that isn't super routine, it depends on how much the workers want to help you. Plus so many people try to scam them I think they are little more on edge about verifying stuff and shutting down conversations unrelated to the task at hand.
PineappleFit317@reddit
If I have to go to the DMV in a particular year, it casts a pall over that entire year.
It’s bad. Now sometimes I’ve been in and out in under 20 minutes. But sometimes I’ve spent over 6 hours there. One time I went to the DMV, took a number, waited for an hour and a half, and was told when I got to the front of the line that I needed to get a ticket for another line because they didn’t do the thing I was there to do at that line. So I did, and waited another two hours to get to the front of that line. When I did, I was told that they didn’t do what I was there to do at that office at all, so I had to go 45 minutes away to another office where I waited almost 4 hours.
OldBat001@reddit
The states that have separate offices for driver licenses and vehicle registration seem to be less dreadful.
In California, they're all in one office, and it's organized chaos where everyone is grim and frazzled.
In Colorado, I took my daughter to get her license at their driver license office, and when we walked in, they said, "Yay! A customer!" and applauded when she passed her tests.
Night and day.
I miss Colorado...
Purple-Display-5233@reddit
Make an appointment online, get to wait in the shorter line. I just went to one in Los Angeles, was there for less than an hour.
drunken_ferret@reddit
The California DMV is moving a lot of functions online- renewing your driver's license, vehicle registration, things that you don't really need to be in person for. It has cleared the lines wonderfully.
Most_Researcher_9675@reddit
It's gotten better. We have some generic computer-generated chick calling your number now as you sit. But you better have your T's crossed and your i's dotted on the forms... The good news is we can do a lot online now...
Strattocatter@reddit
Yes, it’s really that bad. I had an over zealous doctor flippantly take away my drivers license while I was unconscious and recovering from a brain aneurysm. It took SEVEN YEARS to detangle the DMV from my medical records and get them to leave me alone. I still have issues when I have to deal with the DMV. Need to renew my license? Oops, can’t do that cause the doctor apparently told the system not to issue me a license and the DMV worker forgot to uncheck a box in the system. Need to get my car registration renewed? Oops can’t do that because the Doctor told the DMV that I’m not supposed to be driving over seven years ago. I still have issues related to that bullshit. FUCK the goddamn DMV. They’re every single bit as bad as people say. Rant over.
Neuvirths_Glove@reddit
My son's recent experience with renewing his license. TLDR: It took 8 months and he's been driving with an expired license that whole time.
dopefiendeddie@reddit
When I got my drivers license in 2006, the wait at the Secretary of State (what Michigan calls the DMV) was bad but otherwise was a decent experience. By 2018 I could renew my tabs online and could make an appointment for my drivers license renewal, so it’s not painful to go at all. (I wear glasses & contacts so I have to physically go in every year)
Karen125@reddit
I went a few weeks ago. 3 hour wait.
mikutansan@reddit
It can be bad but I imagine most of the waiting would be alleviated if people actually checked what they need to bring before they go there.
harpejjist@reddit
What a fantastic question! Your mileage may vary (pun intended) but in general it is a step above jury duty. There’s a lot of waiting. There is a lot of paperwork. However, if you make an appointment and have all of your paperwork already done, it’s usually not that bad
largos7289@reddit
It's because it's a government institution that makes it bad. Gov couldn't run a popsicle stand if it was 100 degrees out.
Actually, it has gotten better, but it's still a hot mess.
peachlozenge@reddit
I live in a rural-ish area and the DMV fkn rocks, 5 mins in and out, no appointment needed, and the ladies who work there are super sweet and funny.
JenniferJuniper6@reddit
Yes.
LordDarry@reddit
Most states started offering appointments during the pandemic, and have kept that option. Last time I had to go I made an appointment and was in and out in five minutes, prior to the appointments it would be 6-8 hours on average.
knownerror@reddit
I haven't had a bad DMV experience in maybe 35 years.
nwbrown@reddit
Yes.
SimpleAd1604@reddit
Another movie trope.
Saltpork545@reddit
Indiana has a surprisingly good DMV system that has been both rather painless and cheap as someone who moved here.
It is not a federal institution. Lots of aspects of American life exist at a state level, not federal level. We are a federation of states.
SimpleAd1604@reddit
I’ve never had an issue with the DMV. I imagine it could be a whole different experience in a more populated area, though.
_1138_@reddit
I've spent as little as 2 minutes and as long as an hour waiting at the DMV, in various cities and states. There are "tricks" that locals will inevitably recommend if you ask around or bring it up in mixed company. People like to recommend using a small town's DMV nearby, if you're in a more populated area. Major cities have multiple locations, and whereas any downtown DMV will typically be crowded, the out of the way neighborhood location is incredibly quick. DMV wait times have always been made out to be atrocious, but seem somewhat exaggerated from my experience.
GibblersNoob@reddit
I have zero complaints about the ones in Utah. I’ve never waited more than a few minutes in line, they are helpful with my questions and send me on my way.
Wizzmer@reddit
Not bad in rural Illinois. Ridiculous in DFW.
PlayingDoomOnAGPS@reddit
In Nevada in the 90s, it sucked major ass. You'd have to show up early and wait for hours and the employees were openly hostile and visibly relished a chance to tell you to come back and wait all over again another day.
In Florida in the 2000's, it was hit or miss but NEVER as bad as Nevada.
The Florida, post-Covid, with the online appointment system, it's about the same as picking up a mobile order at a restaurant. Even the worst encounters aren't that bad and over pretty quick. You usually don't have to wait long at all and the worst part of the wait is other citizens having loud speakerphone conversations while their kids run around screaming with iPad games on full volume.
The absolute worst experience I had in the FL DMV (actually Tax Collector's Office here) was during covid, before the appointment system was implemented, they'd removed half of the seating to spread it out but there were a bunch of unused seats behind a rope and I just grabbed one of those chairs, pulled it to my side of the rope and sat down. Some imperious bitch came by and made me return the unused chair to the unoccupied area because "that's the training area." It was stupid and that person was just getting their rocks off lording their minor power over someone who had no choice about being there. But it really stands out in how unusual it was, at least here.
AnnaBaptist79@reddit
It's much better than it used to be, thanks to technology. You can do a lot of tasks online that used to require a visit to the DMV. You can also schedule appointments online. When you are at the DMV, there are a lot fewer people than, say, what you would expect to see a decade or so ago. You don't have to wait much anymore, so people are in a better mood. Because people are in a better mood, the employees are happier too, and actually pleasant. The DMV used to be awful, hence the terrible reputation, but it doesn't deserve that rep anymore, at least here in NY
Stormcloudy@reddit
My DMV (equivalent, it's the highway patrol office) is in a suuuuuper rural town. It's generally well staffed, folks are pretty friendly. It's slow, sure. But they're working on computers that are still afraid of Y2K. Also everyone in the jurisdiction seems to be a procrastinator, myself included. So sometimes they get swamped.
But honestly, I think it's just the fact you're stuck doing something with little material reward, and 99% of the time you end up cutting them a check. Time seems kinda magnified. None of your apps are interesting, none of your media slaps right. There's cops and shit, and even if there weren't, it's still kind of awkward hanging around in a municipal building.
Suspicious_Effort731@reddit
Depends on the time you go in. They can be busy and still have to eat lunch. It is not their responsibility that you don't have all of the needed documents
13thmurder@reddit
The DMV I used to end up going to always had extremely long wait times. It was huge, had I think 20 something service desks. Never more than 2 were open on any given day.
Cathousechicken@reddit
In fairness, it's gotten a lot better post-covid because at least in my area, they've gone to appointments.
Prior to covid, you'd walk in and take a number and you could be there anywhere from half an hour to five or six hours.
The appointments have made it far more convenient and not as painful.
PapaTua@reddit
Up until the 2000's, yes. Extremely multi-hour long lines from open to close. In the last 20 years or so, no, as most tasks you used to need to do in person can now be done on a website. I went to the DMV to renew my license because I needed a new photo and it took less than 20 minutes in total.
solitudeisdiss@reddit
This stand up comedian( Patton oswalt) describes perfectly the experience in 2 minutes.
https://open.spotify.com/track/22VgBzDE8399t1eizPrIHW?si=2FxwYzZpSJijS-AgGO4zLw
justdisa@reddit
Other people have already answered your question, but I'd like to add that there is really a lot of government at the state level. There are 441 federal agencies. States have a different number each. California has 239 while Washington State has somewhere around 190. Notably, Washington has no DMV. The Department of Motor Vehicles was renamed to the Department of Licensing (The DOL) in 1977 to more accurately reflect the agency's roles beyond regulation of vehicles and motorists.
furie1335@reddit
It’s gotten better over the last 20 years or so. But it used to be abysmal
iapetus3141@reddit
Nope, last time I was in and out in 15 minutes (including wait time)
AndrasKrigare@reddit
When I saw the prompt my brain went to DC Maryland Virginia and got offended.
StrongStyleDragon@reddit
It used to be a lot worse. The whole internet scheduling and reinstating online has really helped. Lines can’t be helped but it’s better
BabbitRyan@reddit
For the most part yes, unhappy people work at DMV’s spreading unhappiness.
I found a local privately owned license and title company that has an amazing staff funny enough
DryDependent6854@reddit
They are state institutions, so every state is different. It really does depend on the location in the state as well.
I’ve been in and out in 15 minutes one time, and waited several hours at another. It’s unpredictable, so you have to plan your day around probably having to wait. It’s fairly disruptive to people’s days, and often staffed by rude employees.
josephlucas@reddit
The ones in my city are great. You can view the waiting rooms online to make sure they aren’t super busy. I usually only have to wait like five or ten minutes max and get everything I need done. I’ve not had a bad experience
WinterRevolutionary6@reddit
I haven’t been to a DMV for over 5 years and I still remember how miserable the experience was. I was so happy when I found out I could get a new rotated license (after turning 21), change my address, and update my voter registration all online instead of having to go to the DMV.
classicalySarcastic@reddit
It really depends on the state. If you're going to the DMV, it's usually for the rigamarole of renewing your ID, transferring your car's title, or, if you've moved states, getting an ID for your new state. It's dull, annoying, and sometimes you have to make more than one trip because they won't accept your paperwork for whatever reason.
Last time I went to get my license renewed the place was packed (near the end of the month), but I was still in and out within about 40 minutes.
PacoTaco321@reddit
It's generally been fine every time I've gone.
Onagasaki@reddit
It entirely depends, it's either an absolute breeze or you end up waiting for an hour just to be told you were sent to the wrong person and have to wait in a different line for an hour. Its just typical bs, nothing too crazy, but if you have to go at a bad time it's the worst example of typical bs
DJDoubleDave@reddit
My experience in CA is that it really sucks when you have to go to the DMV in person, but so much can be done online you barely ever have to actually go.
pudding7@reddit
I've been in and out in less than 10 minutes, but that's with an appointment.
No_Body_675@reddit
Of all the times I’ve been to the Canandaigua (New York) branch has been a pleasant experience. (As far as a chore required trip goes).
pudding7@reddit
California DMV is pretty good actually, assuming you book an appointment online. Which is easy to do.
Elegant_Bluebird_460@reddit
Each state has their own DMV, or similar agency with a different name (for example in Massachusetts it is called the RMV).
While the experience will vary office to office, generally speaking it is one of the most awful bureaucratic processes in the States.
One thing though is that unlike other. Bureaucratic things we have, the DMV is something every adult has to deal with at multiple points in their life. This is where one gets their identification card, so even if you do not drive you will have to go here every 4 years or so. And most Americans do drive so they have to deal with their license, and title and registration of their vehicles here too.
g1Razor15@reddit
Its run by the government so yes it is and I hate going there.
bandley3@reddit
If you go in without an appointment you shouldn’t be surprised if you have to wait. A few years ago I made an appointment for 2:30, showed up at 2:15, and walked out the door, with everything completed, at 2:29.
Thisisjuno1@reddit
The dmv here is in an 1800s house that was a bar the miners used to go to and have bar fights in front lol there is never anyone there .. awwww mountain life
Joyce_Hatto@reddit
New Jersey DMV is everything the DMV is made out to be.
The West Virginia DMV is as nice as they can be - helpful, friendly.
Alaska DMV is highly understaffed but well-intentioned.
Highway_Man87@reddit
I'm not a fan. Last time I was there, they denied my application for an enhanced driver's license (a license that would get me into Canada and Mexico without a passport) for the seemingly arbitrary reason that my paystubs didn't have my employer's phone number on them.
Environmental_Fan348@reddit
It's even more frustrating if you have to go to multiple places. My wife had to have her license reinstated, but we discovered they don't do that at the DMV. We had to go to a separate place for that, then go back to the DMV.
Muzzlehatch@reddit
My DMV here in California is much better than it was 20 - 30 years ago.
Jojowiththeyoyo@reddit
Last time I was there I was there for 2.5 hours. 2 hours 25 minutes waiting, 5 minutes to pay and get my sticker.
_Silent_Android_@reddit
It's bad if you live in a big city. But go to one in a small town, no lines! It's the same state you live in anyway.
samzhawk@reddit
The last time I went it wasn’t too bad. 15-20 minutes from parking to leaving. There’s really not much that can’t be done online though.
SpellVast@reddit
It used to be horrible but now most DMV’s allow you to make an appointment. Walk ins are still allowed but the appointments have priority. At least that is my experience where I live.
WittyAndWeird@reddit
In some places it can be crazy. In the last place I lived, we would be there for hours, and once we even got sent home and told to come back the next day because they simply weren’t going to make it through everyone.
Where I live now, we’ve never been in for longer than 30 minutes.
ChickenFriedRiceee@reddit
Depends on the state, I live in Washington state and it has never been too bad.
justpuddingonhairs@reddit
Yes. But dealing with a county property tax department will make you want to die.
IrianJaya@reddit
They know we need them more than they need us. I can do most things online now, but the last time I went to an actual DMV office the lines were long and they were moving at a glacial pace. Finally when it was my turn, the woman helping me talked the entire time with her co-worker and barely even looked at me. I got what I needed so I can't really complain, but they sure didn't make me want to go back any time soon. It like Soviet-style customer service.
Splugarth@reddit
Yes
SigmaAgonist@reddit
Not really. It's just a public facing institution that faces all people and is generally inconvenient. At best you are going to wait in line in a boring room. It's just the kind of universal low grade irritation that makes for easy hack comedy.
TheJokersChild@reddit
No. Not federal. Each DMV is individually run by its respective state's government.
Not every DMV is called a DMV, either. New Jersey's is called the MVC (Motor Vehicle Commission), and the name change was indeed said to be because of its surly reputation. Maryland's is called the MVA (Motor Vehicle Administration) because it's in a region called the DMV (Delaware-Maryland-Virginia).
slothboy@reddit
It's rarely good.
FirstNameLastName918@reddit
Depends on the State. In Ohio I can handle 90% of my BMV needs online. I only really need to show up every eight years for a picture or if I need to register a vehicle for the first time.
Silt-Sifter@reddit
Definitely depends. If your town/city/county has more than 1 available for you to use, then everyone will have their favorite one and also the one they'll tell you to avoid at all costs.
Pernicious_Possum@reddit
I live in a larger city. I make an appointment, make sure I have all necessary documents, and I’m in and out in twenty minutes. The number of people I’ve seen that don’t bring the right docs is mind blowing. It’s all spelled out online folks
expeciallyheinous@reddit
Sometimes you go and it takes forever, sometimes you’re in and out.
CommercialExotic2038@reddit
If you make an appointment, it's not bad at all.
mrhanky518@reddit
Yes
PinchMaNips@reddit
I’ve never had a positive DMV experience. Long waits, smelly people, rude staff that hate their job(understandably so).
AwesomeHorses@reddit
Last time I was there, I waited in a very long line that went very far out of the building and moved a few feet every 15 minutes. Other than the waiting, it was fine. I got what I came there for with no issues.
SinesPi@reddit
I've never had a problem with it. I'm much more pissed about having to pay hundreds of dollars to 'register' my car.
That's not a registration fee. That's just another dang tax.
The_Car_in_the_bar@reddit
It’s very location dependent. The suburban DMVs I frequently went to were normally pretty quick and well ran. I’m in and out within an hour and a half. Though for people I knew who live in cities going to the DMV basically killed half of their day. Every time I drove into Chicago the DMV on my route would have long lines out of the door.
Fun-Hawk7135@reddit
In Indiana we have the BMV and, yes. Measures have been taken in the past twenty years to make it better, but it’s still a huge pain in the ass for anything more complex than renewing plates or a license.
rcjhawkku@reddit
As others have said, they’re state institutions. Maryland doesn’t even have a DMV, it’s called the Motor Vehicle Administration (MVA). And it’s so bad that they license private companies to do things like collect old vehicle tags, and people gladly pay the $10 to avoid standing in line at a real MVA.
ThePurityPixel@reddit
I will say, the Clackamas one (Oregon) is the nicest one I've ever been to! I've been to enough of them that it's shocking when one is as kind as the folks there are.
gollo9652@reddit
You have to find one outside the bigger cities. If the DMV is close to public transportation it’s going to be more crowded. The people are normally more competent than the stereotypical movies.
Sure_Scallion_8646@reddit
Harlem DMV in NYC is the worst. IYKYK
nice_things_i_like@reddit
My DMV experience for WA and OR States was pretty bad in the early 2000s. You show up, pull a number, and wait for the number to be called. The turnover between numbers was very slow. It can take half a day or more to finally get called up.
Today it is way better, at least in OR. An appointment system was implemented during covid. You show up on time and you’ll see a DMV personnel within minutes. The process to complete the task is much quicker too if you come prepared. DMV resources are readily available on the internet now. Most of it can be done before setting foot in the DMV.
msklovesmath@reddit
If you make an appt, it is pretty quick. However, some people cannot make appts for a number of reasons. If/when i found myself in that situation, I drive 40 minutes to go to a divorce in a completely different town. The difference is a 20 min wait versus a 5 hour wait.
Nova17Delta@reddit
The last time i was at the DMV they called my number before I had even filled out the form. Was just surprised because the DMV is known for its slowness and here I was telling the attendant that Im not even ready yet
digitaldigdug@reddit
In my part of Indiana at least, its gotten much more efficient than it used to be
kreativegaming@reddit
We had bad days and good days. The problem isn't speed. If everyone coming in only wanted to renew a registration or renew a license then it moves quick I processed 60 transactions one day doing just those.
The problem is when freaking 3 or 4 Jeff the drunk driving earnhardt pops into your windows making you scan interlock reports to down town then calling them waiting on hold 15 mins for them to process it then tell them they need an additional document print out all the resources they need and bam 45 mins later you finally help the next one.
If you all would just keep your insurance paid, stop drunk driving, and stop trying to restore salvage titles or buying from shady auctions there would never be a line.
Instead yall refuse the blood draw and breathalyzer get an automatic DUI and whine at me that it takes so long because I have to coordinate a downtown unit, the courts, and explain to you how stupid it was to deny the tests and fight it in court. Just freaking take an uber.
P.s. at least based on my experience as 3 years CSR and 1 year supervisor.
redditsuckspokey1@reddit
Never had a problem at mine. In and out in 10 minutes or less. Best to go early in the morning.
Thugnificent83@reddit
Its an old Trope from TV and fairly outdated. As long as you have an appointment and bring your shit, you can be in and out of the DMV in no time.
Now back in the 90's, it was definitely the 7th circle of hell!
happyburger25@reddit
Pre-covid, the Maryland DMVs were not good. Since then, I've been in and out in \~15 minutes. Helped mainly by the fact that most of the services are online now.
SaoirseLikeInertia@reddit
LOL it’s that bad BECAUSE it’s a federal institution. Er. State.
And yes it is that bad.
It varies by state HOW bad. I have never in my life encountered a circle of hell outside of the Louisiana DMV in Jefferson parish.
Old-Wolf-1024@reddit
Yes,except for a few here and there…..the location I use most,I am typically in/out in 10 minutes
Affectionate_Rate_99@reddit
It can be. I'm in NY and one time I went to the DMV to turn in plates for a car that I sold. This transaction literally takes less than a minute. You turn in the plates, they generate a receipt showing that you returned the plates and you walk out. I waited an hour and a half before my number was called.
TehWildMan_@reddit
It varies by state, and often wildly by location.
In my personal experience:
Rural GA: horrifically understaffed and undersized facility given it was built in a region that later saw explosive population growth. Often was worth the 20 mile drive to the next bigger city's office, especially for testing appointments.
Urban Atlanta (late 2010s): absolutely swift machine. Basically any supporting documents you needed could be printed on site, and staff were practically a machine if you had your stuff in order.
Suburban Alabama: actually hell. The RealID issuing offices are tragically small (literally an office in an ancient courthouse basement), and AL has stupidly difficult laws designed to make getting a DL/ID as painful and expensive as possible.
TN: efficient staff, mildly annoying rules partially unique to the state.
UrbanPanic@reddit
They used to be pretty bad. But now most of the stuff is done online and they are more streamlined for those services you need to do in person. At least in my state.
ZLUCremisi@reddit
Make an appointment online and its easy.
Wait in line and its crazy
Jasnah_Sedai@reddit
It’s probably better now since most stuff can be done online. Before the internet, you could spend a day waiting in various lines at the DMV where I’m from.
ConvivialKat@reddit
Yes
ContributionLatter32@reddit
Depends. The main office in a county is usually terrible. But if you know about satellite offices you can be in and out quickly
prometheus_winced@reddit
What country are you from? What are your government offices like?
Ambitious_Hold_5435@reddit
Every DMV I've ever been to has been staffed with grumpy, scowling people. Even in my little bitty home town, where there's hardly any traffic. Once I visited a big-city DMV and one of the clerks was especially friendly and warm to the customers. The people waiting in line said, "She hasn't been here long, that's for sure!"
NWXSXSW@reddit
California DMVs are a nightmare in my experience. The ones I’ve been to elsewhere haven’t been bad at all.
Rj924@reddit
If you do your research and fill out the forms ahead of time its fine. They can be rude/mean/dismissive if you don't. Which sucks because it can be really confusing.
YOUTUBEFREEKYOYO@reddit
Depends. The one I used to go to sucked, but my local one now is barley ever busy so I am just in and out
Bandiberry-@reddit
Generally yes. But even if there's no bad management, long wait lines, or horribly confusing queue, or missing documents, it's still like...the place to do paperwork. It's the paperwork-place. There's not exactly a lot of joy and excitement in being required to come in person to sign forms
R1PElv1s@reddit
It’s no worse than going to the post office
CelestialRavenBear@reddit
One DMV in Oregon had a line around the building when I arrived at 10:00 am the other day. Fortunately, I had made an appointment and the folks in line had not. I was in and out in about 30 min, which is good for the DMV around here.
lord_scuttlebutt@reddit
Varies state by state. Georgia does a really good job with service.
Automatic-Isopod-799@reddit
Definitely but it depends on location 100%
Vegetable-Star-5833@reddit
Depends on where you live
NotAGunGrabber@reddit
It depends where you are. I've heard some states have DMVs that you can be in and out of in about 20 minutes with no appointment. Here in California even with an appointment you could be in there for 2 plus hours.
I have AAA so I very rarely have to go to the DMV.
GrimSpirit42@reddit
It can be good, or bad.
But as there is little to no consequences to being bad, it tends to weigh in that direction.
They don’t care if the customer is happy.
Firstworldreality@reddit
Honestly, I've never really had a bad experience at my dmv. Or any of the others in different cities. The only pain was trying to get services during the covid lockdown. But most common stuff is done online now and not in person anymore.
somroaxh@reddit
No it’s not that bad. It’s only portrayed like it is on tv and online because it is fucking atrocious in big cities. When I took my test at 15 I did it in San Antonio, Texas and I was leaving with a license in maybe an hour (test+driving). When I got a new license both times I went to smaller parts of the cities I was in (San Diego, Pensacola) and both took around 30 minutes.
lama579@reddit
I was there for six hours on Monday, and I checked in early online
AzuleJaguar@reddit
Terrible. I have cried.
0wlBear916@reddit
I’ve gone to DMVs in Sacramento and Salt Lake City and they both have actually been pretty great. Sure, you might have to wait a while, but the people that have helped me have always been nice and I’ve been able to get what I need. I can understand that some might be worse than others depending on the location tho. It’s probably similar to public schools. Some are great,some are horrible, and both of them give conservatives a reason to be mad about government workers.
Wide_Wrongdoer4422@reddit
The more populated the area is that you live in, the worse the DMV is, Lived in NYC, waits were 4-6 hours. Out in central Jersey, around 3. Moved to PA, under an hour. Choose wisely.
sjogerst@reddit
Consider that literally everything on the DMV is very procedural. There is no weird case or procedure that there isnt a step by guide for. They know exactly what documents for every action are needed.
Now consider that their customers, average people, are sloppy, forgetful, unorganized and manic.
Put those two people in the room together and then hand only the sloppy and manic people a complaint form.
Danieljoe1@reddit
NV went like:
10:30 appointment 11:45 finally called to window 1200 walked out
WA
Walked in 1000 Seen by 1030 Out by 1100
Had to go in to NV as CDL required it for renew. Updated addy, got new photo.
WA state has 2 different offices. One deals only with Drivers licenses, the other with vehicles (registration, titles, etc)
Rockstar81@reddit
Dmv in Oregon is wonderful. Dmv in southern California, better plan to spend your day there.
Sihaya212@reddit
If it’s a poorly run location, yes. If not, it’s fine. The one I go to is attached to a library and they text you when it’s almost your turn, so you can at least go hang out and read if it’s a wait.
H_E_Pennypacker@reddit
Depends where. Rich suburb, maybe fine. Big busy city? Maybe you wait all day and don’t get seen and have to go back the next day
w_benjamin@reddit
They are awesome..., really..., so please be sure and tell them that for me..., and that I'm sorry I sighed while I was in line.
Really, I'll be patient and quiet, just don't send me to another line!!!!!!
flootytootybri@reddit
Yes. The lines are long, no one wants to be there, and the employees don’t want to be there either lol
CuppaJoe11@reddit
Back then yeah but you can make an appointment nowadays and skip the line.
Jaci_D@reddit
I have never had a problem once. My mom can’t figure out how to get her real ID.
BeholderLivesMatter@reddit
No. But only because we have RMVs and our RMVs are reasonably terrible.
Efficient_Advice_380@reddit
I've never waited more than 15 minutes when I go, I'm in and out in less than 90 minutes usually
Wafflebot17@reddit
Depends on where, not in my area
OrdinarySubstance491@reddit
It depends. There’s a location near me that is huge and the lines move super fast. The employees were just normal last time I’ve been
The courthouse near me is insane, though. Lines four hours long, rude employees, ancient facilities.
UnattributableSpoon@reddit
My city is small compared to many, but it's the second largest in the state. You can make a reservation online or on a computer in the waiting area. Then you can leave and do other things until it's your time, or you can hang in the waiting area.
It was much easier pre-Covid, but it's a very workable system!
Apocalyptic0n3@reddit
Depends on the state and the location. It's not federal, it's state. And not every state calls it the DMV. In Arizona, it's the MVD. In Michigan, it's the Secretary of State.
It's my understanding that California's DMV, which would be the basis for most TV/film, is pretty universally frustrating.
However, Arizona's is pretty great in my experience. I've never waited more than 10 minutes at one and most of the services they offer can be done online; I've only had to go into an office 3 or 4 times in 13 years living here.
Mr_Kittlesworth@reddit
Virginia runs excellent DMVs and you can do almost everything online. Even when you have to go in it’s very efficient. I’ve never been there longer than an hour.
But it used to be very bad, which is why the commonwealth spent the time and energy to make them so good now.
GotWheaten@reddit
Luckily, all my DMV stuff I can do online (AZ)
ThatMuslimCowBoy@reddit
Yes
InannasPocket@reddit
Very location dependant. As everyone's mentioning, they're run by states not on a federal level, but also the experience is wildly different even within a state.
For me: urban busy location = long wait times, barely controlled chaos, armed police around, and you better have your paperwork ready or you're going to the back of the line. Small rural town in the same state = waltz in whenever, no line, patient staff who give your kid candy and offer to make you copies of X thing while you're there even if it's not DMV related just because they overheard you talk to your kid about needing to go make a copy.
Christ_MD@reddit
Nah it’s not that bad, spending 3-4 hours crammed in a building when you just wanted to update your address because you moved.
Should be a simple in and out, 10 minutes max, but since it’s a federal service I have to take a number and wait. Not like I had better things to do that day. Need to register a vehicle? That’s an all day endeavour, expect to spend 4-8 hours.
Gone213@reddit
Yea for states where people have elected republican secretary of states.
For states who don't have Republicans elected as the secretary of state, the DMV is a breeze.
unique2alreadytakn@reddit
What.......do........you.....call.... a ......camel......with.........3..........humps................?
Successful_Sense_742@reddit
Bring your phone and a game to play. Long wait.
Anteater_Reasonable@reddit
I’ve lived in several states and had to get a driver’s license in each. I had quick, easy experiences at the DMV in Illinois, New Jersey, Michigan, and New York. The only state I’ve lived in that made it a time consuming nightmare was Massachusetts.
Kitty-Kat_Kisses@reddit
Depends. Location, staffing, and when you go. End of the moth is the worst.
bazilbt@reddit
It really depends. I though Washington State had a pretty good DMV, then they had some silly voter initiative that eliminated it and replaced it with private companies.
Lesbianfool@reddit
It really depends on the location. The dmv in Massachusetts has been pretty painless over the years for me, and my experience with Californias dmv was the same. You wait a little while for your number to be called and then it’s pretty painless when you get called up
ooo-ooo-oooyea@reddit
Lets just say there is a reason they're called Weekdays.....
I've lived as an adult in three states. Ohio was awful. Mean staff, and they used to let you smoke, so it still smells like ash trays.
Illinois and Washington are actually pleasant and mostly efficient.
Jswazy@reddit
Almost all government service offices are terrible. Compared to the standard most businesses have for service that people are used to it's very poor. With more businesses outsourcing and using Ai this may be something that flips.
Mysteryman64@reddit
It varies by state and even location.
PA had some of the worst DMV bureaucracy I ever dealt with, but the people themselves were friendly and very helpful.
Here in my current place in TN, there is one DMV location that if you go to, you will be there for all day and another that will likely have you in and out in about an hour or two at most.
Ashamed_Fuel2526@reddit
They overhauled my state's dmv and its really quick now. Took me maybe 15 mins to renew my license.
Rhino-Man@reddit
It can be. I grew up in a rural area and going to the DMV was as simple as going in, maybe have 1 or 2 people ahead of you, and then you do your stuff and leave. Moved to a medium sized city and my first interaction at the DMV took the entire day. Huge slow moving line. Worked seemed pissed off they were busy, etc. Coming out of Covid though they have gotten more efficient and you can book a time to go in so the last time I went in I was in and out real quick.
JadeHarley0@reddit
It depends on where you are. In small town Ohio, it's just fine. You are looking at maybe a half hour wait maximum. The staff are usually friendly if you are friendly to them, though they don't have to kiss your feet like workers at private businesses do. When I ran into trouble with my paperwork not being up to date, they were very helpful in explaining what I needed to do.
I have heard that in big cities they don't build nearly enough offices for the number of people who live in the area and it can be really rough.
SuperPookypower@reddit
All the ones I’ve been to in California have been well run considering that they’re each serving about a billion people. But each state is different.
Current_Poster@reddit
I don't remember much about the NH DMV, except that they issued me my first license. The branches of the MA DMV that I dealt with were about as bad as you'd heard. In NYC there's a really big DMV branch down near Madison Square Garden, and it's actually nice.
It's organized a bit like an airplane terminal- there are different sections of rows of seats, and once you get past the people who make sure you have the right paperwork filled out (so you don't get sent back), you sit and watch a screen with names on it- when yours reaches the top, you go to the right window roughly the way that you'd go to a 'gate' when your flight was announced.
Still, even the best day at a DMV is still having to go to the DMV. I've had friends volunteer to join me in visiting terminally ill relatives... never had a friend offer to join me at the DMV. ;)
Battlejesus@reddit
Used to be where it could be an all day process. Depends on location. I haven't had to physically go there for years, all renewals in my state can be done online
NickelCitySaint@reddit
If you're not prepared, yes
capsrock02@reddit
It’s not. Trump and the republicans just says stupid shit about DC because they’re racist. Yeah it’s expensive to live here, but I would say we make up for it with lots of FREE things to do and good social programs and public transportation.
edman007@reddit
They never were really bad, it was just waits forever, I remember when I was a kid, it was first come, first serve, only. And they were very busy, so expect at least an hour or two of waiting if you arrived in a less busy time. The stories of trying a Saturday or something where much worse.
But in more recent years, at least where I am, they offered online scheduling, and that mostly eliminaed the long waits (you always need to talk to 3-5 people, and wait before talking to each one). You still have waits, but it's not as bad. Last time I was there I think I was in an out in an hour.
The_Griffin88@reddit
It can be. Depends on the day and time. But you just have to deal, like going to the dentist. Nobody wants to be there.
Alistair_Burke@reddit
I believe bureaucracies like the DMV play a big role in why Americans are suspicious of single payer health care.
"What if it's like the DMV?"
wormbreath@reddit
I’ve never even had to wait.
uhbkodazbg@reddit
Not at all (except during covid). It’s still not a fun trip and is a hassle even though I’m usually in and out pretty quickly.
devilbunny@reddit
So we don't have a DMV as such.
My license is issued by the Highway Patrol (who are the main statewide police agency, though not the only one). You thought your driving test was intimidating? Try doing it with a uniformed highway patrol officer in the passenger seat.
Your car tag has to be registered in the county where you live (you can keep it only if you move within the same county, and any ownership change requires a new tag), and you pay to the county tax collector (our tags are based on assessed value for the first ten years of the car's life, then a fixed price per year based on vehicle class until it's 25 years old, then you pay for an antique tag once and never renew).
The Highway Patrol main office has been okay, horrible, fantastic, horrible, okay, good the last few times I've gone. It's the closest one to me. We didn't get appointments (that's the "good", 20-30 minutes total) until recently. "Horrible" #1 is > 1 hour wait when I arrive at 8 AM. "Fantastic" was when the self-service kiosks for renewals with no change of anything except photo were introduced (less than ten minutes total). "Horrible" #2 is when they were broken and the wait was, again, >1 hour. The appointment system seems to work pretty well for routine license renewals (you have to come in for a photo every 8 years, you can't do it fully online). The DUI reinstatement line always seems to be pretty long, but they may not do that every day of the week.
The county tax collector's office was misery incarnate for years and years - a simple yearly renewal could be done by mail, but new or new-to-you cars, or change of address (even in same county, no new tag required, just to update where to send it), required going down there in person. Somehow they just fixed it about a decade ago and it's been painless every time I've had to go. Wait 5-10 minutes tops before getting served, and even a new car tag takes less than half an hour.
Nancy6651@reddit
I lived in Illinois until 11 years ago. Stone-faced DMV staff.
Now live in Arizona, MUCH friendlier and easygoing staff.
xtheboard@reddit
I live in NH and it aint too bad.
WhoCalledthePoPo@reddit
In my state it was horrendous until a few years ago. As much S I like to bitch I have to admit it has improved tremendously
dontlookback76@reddit
This is going to be different depending not only on state but city as well. My experience is that the Las Vegas Valley is loads different than 55 miles to the north in Pahrump, NV. The DMVs in southern NV aren't bad. They do appointments. It takes 4 to 6 weeks for an appointment, and it only took me a 1/2 hour for a license renewal. That's checking in to walking out the door. We also do every 8 years between a renewal, at which time you need a new Pic and eye test. If you need service today? The rural, like Pahrump, you can walk in, and there's generally no wait.
AmbivertMusic@reddit
It's entirely dependent on which one and which state. Quality and frustration can vary greatly. There are some DMVs where the lines can take forever and certain applications that can be confusing, but a lot of it comes down to user error (speaking as one who made a user error in the past, although it was also partially their bad UI).
Honestly, at least in my area, making an appointment, bringing all your documentation, and being sure to read all the instructions online solves the vast majority of annoyances. When I've done those things, it usually takes no longer than an hour.
Senior-Cantaloupe-69@reddit
All government agencies are bad. I don’t understand it- they have good benefits. Not to mention, no one forced them to take the job. But, in the 6 states I’ve lived in, they all seem soulless with one exception. That is Arizona. They were great for getting a drivers license. For tags, you can go to a 3rd party for a small fee. I was in and out in 10 minutes for two cars and the guy was super friendly and helpful.
jjmawaken@reddit
It depends on the location. I have one nearby that is organized, efficient, and not super busy. Can be out of there in no time. Have also been to ones that take a LONG time.
ZTH-Yankee@reddit
My county's DMV only does regular license renewals and is only open 2 days a week. If you want a permit test, a road test, a Real ID, or to go to the DMV on a day other than Thursday or Friday, you either have to go half an hour south or 40 minutes north to the next two closest offices. When I got my learner's permit in 2016, I went to the office to the south. But I had to go to the one north of me for the road test because the other one was already fully booked out a year in advance. If you have a scheduled appointment at any of those 3 locations, you'll only be waiting about 20 or 30 minutes, but if you show up without an appointment you'll be in line for at least 2 hours.
AdFinancial8924@reddit
It’s gotten better now that you can do things online or at the self serve kiosks.
Buford12@reddit
Depends on what state you are in. I live in Ohio rural dmv walk in 30 minuets and you are done. In the city might be a couple of hours. My son moved from Ohio to North Carolina the dmv there to get a new license take an appointment 90 days in advance. Don;t ask me why.
anneofgraygardens@reddit
It's just annoying. I think it's a lot better now than it used to be, because now (at least in California, I assume in all states) most stuff is handled online and if you really have to go in person, you can make appointments. I haven't had to go there in like over ten years and when I did, I was in and out in a few minutes because I had an appointment. But I'm old enough to remember when you just had to go and wait in line. It was a very tedious experience.
Striking-Fan-4552@reddit
Just wait until you get a replacement card and it's missing one of your endorsements...
anneofgraygardens@reddit
I only have the one regular "you can drive a car" license, so that's unlikely to happen.
tyoma@reddit
I thought the DMV trope was exaggerated until I moved to California and realized it was exactly like in the movies. It has indeed improved compared to pre-Covid times but it still sucks especially if you need something immediately and the next appointment isn’t for weeks/months.
dead0man@reddit
and that's probably why the trope is long lines at the DMV, it's all Hollywood writers know
iknowyouneedahugRN@reddit
Ohio:
In my county, things got immensely better after Covid. They have a screening person at the front to check what you need to do and if you have the correct documents and payment for the service. If you need other documents, they tell you what you need and then you don't wait in line.
When you pass through that screener, you get a number for the line/queue that applies to your need.
It's a lot more efficient and I get through fairly quickly.
ExpertCalm7029@reddit
Yes
BillShooterOfBul@reddit
Sometimes. Sometimes not.
anuhu@reddit
After I got married, I went to change my driver's license to my married name. I had to bring my marriage certificate, social security card with new name, and birth certificate. The employee wouldn't accept my birth certificate because "the name on the birth certificate didn't match my married name." I had to explain to him that I was not, in fact, born married.
RedLegGI@reddit
Generally no
morosco@reddit
It's one of those things that's a billion times better since the internet came around.
I can do almost everything online now, an if I have to show up I can make an appointment.
Odd-Help-4293@reddit
My experience is that 15-20 years ago, they really were that bad. You'd take a day off of work, get there at 9 am, stand in line for 20 minutes get a ticket with a number on it, and then wait around for an hour or two until they called your number. Then you'd go up to a desk, and the person at the desk would look at your paperwork and either 1) tell you that one of your documents was wrong and to go home, or 2) give you another ticket to wait around for another hour or two before you could actually do the thing you came for (take your driver's test etc).
These days, they have a self-service kiosk for some of the more routine tasks like renewing your registration, and for others (like taking a driving test) you can book an appointment online. So the whole experience is much improved.
At least that's my experience here in Maryland. They are run by the state as others hand said.
GaymerGuy47@reddit
Been to hell, I spell it, spell it DMV. Anyone who's been there knows exactly what I mean.
crazycatlady331@reddit
Pennsylvania has been terrible lately because of the upcoming Real ID deadline (May 7-- you can no longer board a domestic flight with a standard driver's license). They're having additional hours to handle the volume.
TillPsychological351@reddit
Depending on the specific DMV, you may need to wait a long time in a room filled with people who smell of cigarettes, BO or marijuana.
nickzillo@reddit
Yes
crazycatlady331@reddit
State institution.
Depends on the state and sometimes the individual office. I renewed my driver's license last week and upgraded to Real ID. I had to do 3 visits because of technicalities that me me get a new birth certificate.
EconomicsRelevant993@reddit
The ones in Columbus, OH were run pretty badly. Moved to Florida and were SHOCKED at how well run the ones here were run. Not sure about the rest of Florida, but the DMV experience where I’m at was downright pleasant, almost enjoyable. Wild to me.
Fecapult@reddit
Used to be a hell of a lot worse. I remember getting a license and car registration in NC required me to go to two different locations.
Uncalibrated_Vector@reddit
Every department of transportation or department of motor vehicles (they are called different titles in every state) is designed to be as inefficient as possible. They are also usually staffed with employees that do not keep up to date with changing policies and laws, which adds to the frustration.
Prestigious_Coffee28@reddit
It’s a pretty miserable experience if you consider that most of the things you need to do there are completely unnecessary and just a cash grab by state government. It doesn’t help that it’s incredible inefficient.
Top-Comfortable-4789@reddit
Yes.
SCCock@reddit
If I go early, when they first open, it is OK. If I go after 10am it is a wretched hive of scum and villainy.
bjanas@reddit
I am quite sure that the greatest, most luxurious DMV in the United States of America is the one located in Easthampton Massachusetts. I'm serious.
MeesterPepper@reddit
I can't speak for how every state runs their DMV, but at least in Nebraska and Utah I never had too horrific a time. Tedious, yeah, but any time I've ever waited for longer than about 20 minutes it was because of some entitled person refusing to follow instructions and causing a stink, not because the DMV staff were slow or unhelpful.
Take my anecdotes with a grain of salt; I've only ever had to go to very rual DMV offices (pop >20,000) or midsized urban offices (pop 100,000-300,000). I imagine the offices that serve metropolitan Salt Lake or Omaha are maybe better than those in NYC, LA, DC, etc, but probably not by much.
Hoosier_Jedi@reddit
Not in my experience. My worst wait was a little over an hour.
NoAbbreviations4545@reddit
It depends on the location, but the ones I've been too have been fine
Striking-Fan-4552@reddit
It's a state institution, varies between states, but as bad as the California DMV still is, it's heads and shoulders above any federal institution.
fakesaucisse@reddit
The DOL where I live offers appointments so I never have to sit and wait. I have gotten out within 15 minutes for a full license renewal and 1 minute for picking up tabs. The people working there are not nearly as miserable as the post office employees.
iamcleek@reddit
last time i got my license renewed, i got to the DMV at 7:30AM. they opened at 8. there was a line.
by the time i got in, all the seats were taken, so i sat on the floor. there was a line out the door for the next 3.5 hours.
at 11:30 AM they told the people standing in line outside that they were not going to be helped today.
at 3:30, i was called in. 20 minutes later, i was done.
North Carolina.
sure, the services suck, but hey, low taxes!
Automatic_Air6841@reddit
State dependent in my experience
Colseldra@reddit
The one near me you wait over an hour even if you get there 30 minutes before it opens
A lot of people drive to some rural area because there isn't a wait
musical_dragon_cat@reddit
Let's just say the Zootopia scene with the sloths running the DMV is funny because it's true
jeophys152@reddit
In my 28 years of driving I have only had one bad experience at the DMV across 4 states.
jessek@reddit
Where I live I can do almost all of my business with the DMV online. Maybe going in still sucks, but I haven’t been in a decade.
ophaus@reddit
Some are.
vinyl1earthlink@reddit
When I went to the DMV in Connecticut, the wait was rather long but the workers were sharp and professional. That guy with a grey ponytail in the Hamden office who takes your picture and creates your temporary license, he's really good.
Gunther482@reddit
Mine is fine but I live in a county with 20,000 people in it so it never was really busy and everything is done by appointment now so there really isn’t waiting in line anymore.
joepierson123@reddit
New York is very good and lots can be done online.
47-30-23N_122-0-22W@reddit
It can be. Depends on the day. I've seen hour waits some years and no wait other years
Aguywhoknowsstuff@reddit
It can be. Depends on a lot of factors.
Our state has Secretary of States offices and they put a bunch of time into making the process streamline for a lot of easy things, line renewing plates, tags and license es ect
You can make online appointments or get in a virtual line with your phone and track your progress so you don't have to sit on site for hours.
OkPerformance2221@reddit
It's a state agency. They're not even all called the DMV. And there are good and bad offices of the same agency in different towns or parts of town. In some states, there's an optional for-profit company that contracts to be the step between the public and the agency. You technically can go into one of the few state-run offices, but you will have a much better experience if you pay the extra seven dollars or whatever to go to the for-profit, clean, fully staffed, helpful office near you.
StoicWolf15@reddit
I've never really had a bad experience at the one's in NY and TX.
GoodbyeForeverDavid@reddit
They are not federal. They are state agencies.
Good rule of thumb: If it's on a TV or movie it's an exaggeration. That said the bad reputation is real and it was earned. Some states have made efforts to improve them and their reputation. The quality of the experience can vary dramatically though.
Now, if you want a consistently bad experience where you, as a customer, are treated as little more than a nuisance then the Post Office is the place to go.
I_Hate_Reddit_56@reddit
Used to be. Always a long line. But now that they moved so much of the small stuff online it's not bad.
Aggressive-Emu5358@reddit
I have never spent more than 20 minutes at the DMV even when they were busy.
LadyFoxfire@reddit
It’s a state institution that handles paperwork for cars and drivers licenses, among other things. It’s notorious for long lines and turning people away for not having exactly the right paperwork, meaning you have to leave, come back, and stand in line again.
Some have streamlined the process to make it less arduous, but still, nobody likes going.
CreepyOldGuy63@reddit
It’s a state institution, therefore it is bad. It is difficult to get rid of non-productive people after they pass their probationary period.
Dis_engaged23@reddit
The DMV is just a part of government (state in this case) that almost everybody interacts with at some point. It is often overcrowded and staffed indifferently. Memory is it was not pleasant.
But I haven't been inside one in many years as I can do all my business online or at the Auto Club, so it may have improved.
Hypnox88@reddit
depends on the agency and city. Last time I needed to renew my DL in person, scheduled first slot in the morning. Got there and the line was around the building. Person came out and asked who had an appointment, me and three other people went to another line, I was second one called and was out of there within 20 minutes as I needed to retake my photo
HavBoWilTrvl@reddit
The DMV is run on a state by state basis so each state has their own DMV. The most you can hope for when visiting the DMV is to actually get what you went for done.
Sonnyjoon91@reddit
I think it used to be, but now with being able to book appointments online it is super fast. Like getting my license renewed I was in and out in less than 5 minutes, I didnt even get to sit down
LawfulnessMajor3517@reddit
Sometimes, sometimes not. One time back in the day I waited for 7 hours and then they closed and told me to come back the next day. The other day I had an appointment scheduled and showed up and was seen at my allotted time. Shortly after I left I saw on Facebook that they had to close cause their computers went down. So I guess ymmv.
ZeldaHylia@reddit
I’m in Florida and it’s not bad at all. Very fast. They even have a drive thru window.
Dunnoaboutu@reddit
Yes.
notthegoatseguy@reddit
Is the US really the only country where the populous complains about having to deal with said government?
The DMV is just a very common point of interaction because most of us drive.
Objective-District39@reddit
No, it's worse
ThisPostToBeDeleted@reddit
If you have earbuds it’s not that bad
NoneOfThisMatters_XO@reddit
Depends on the location. I won’t go to the location downtown, but a few on the outskirts of the city are fine. I love that with the new Real ID you can just renew it online.
thereslcjg2000@reddit
The one I go to is pretty much exactly like you see on TV. Ridiculously long wait times (I’ve waited over an hour multiple times when I had a set appointment), outdated technology (they stopped using typewriters only during their process of making things COVID compatible!), often joyless employees.
JBoy9028@reddit
DMV (Secretary of State for MI, I'm sure other states have different names as well) are state agencies responsible for vehicle registration and other related activities within their state. There is no federal over reach, decentralized of government was a key principal of the founding fathers.
As for how bad it is, that varies by office location. Some run more efficiently than others. High population offices are more likely to be slow, and small town offices will be a quick stop. Here in West Michigan it's best to avoid Holland or GR and go towards the small outside community offices like Allegan or Hudsonville.
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