HP Printer that Won’t Network
Posted by Confident_Citron7530@reddit | sysadmin | View on Reddit | 9 comments
Howdy,
I’ve got an HP printer that was previously manually assigned a static address and printers through a print server. It worked fine for quite awhile, but hasn’t been used in a month or so.
Printer couldn’t be browsed to or reached at the static address today. Attempted to factory reset, refuses to enable DHCP, but keeps setting itself to Auto IP.
I’ve tried different Ethernet ports, different static addresses and I absolutely cannot get it to connect to the network.
Attempted to update firmware but the only download on HPs website was an OLDER version than what was already installed. Failed to update through HP smart app as well.
Model: HP OfficeJet Pro 8135e
Any advice is very welcomed!
Massive-Metal@reddit
step1 ) Throw HP printer out of windows
step2) Go to store and buy something normal. I have had good experiences with kyocera and lexmark.
Jazzedd17@reddit
Hearing Lexmark in combination with the word "good" makes me wonder if have been in a timecapsule the last 20 years :D Did they start to produce good printers again?
Massive-Metal@reddit
The ones I have been provided AT work just print and occasionally Want cartridge replacements, nothing more.
None of that HP call home bullshit
Icy-Agent6600@reddit
Every HP I've encountered that had this issue would break soon after fully or just never get better. You could hook it up to a PC via USB and share it over the network that way or get a dedicated printer server adapter
ConspiracyHypothesis@reddit
You've likely spent more money diagnosing than it would cose to just replace that $150 printer.
If it refuses to factory reset or take DHCP, throw it away and buy one that will.
Confident_Citron7530@reddit (OP)
Agreed haha. I did find a forum post of the exact same issue - looks like a recent firmware update hosed it.
ConspiracyHypothesis@reddit
This is a good excuse to get a Brother or a Ricoh to replace it.
RedleyLamar@reddit
Well its an HP and its a printer and it involves network. That's 3 Strikes. There is a special place in hell for the engineer that architected this POS.
CRTsdidnothingwrong@reddit
Check that its time is correct. I know it's not supposed to break basic networking, but still I've made it my ritual, I always fix time on printers and always make sure they have NTP configured before I'm done.