Is there a dept you hate more than Sales ??
Posted by MiKeMcDnet@reddit | sysadmin | View on Reddit | 341 comments
... and why is it Marketing ?!?
Posted by MiKeMcDnet@reddit | sysadmin | View on Reddit | 341 comments
... and why is it Marketing ?!?
terriblehashtags@reddit
... So I'm learning an awful lot about how badly everyone hated me in my previous life...
... Am I less or more hated now that I'm in cybersecurity, and I'm currently trying to unscrew the SharePoint access controls?
pdp10@reddit
Don't get your hopes up.
I feel you're better off replacing it with something worth someone's time, but then I'm biased.
terriblehashtags@reddit
Okay, so who do you think sysadmins hate more: marketing or cybersecurity?
I'm going to guess marketing đ
This is one of those "work with what you got" cases, I'm afraid.
I have personal preferences on platforms for this sort of content sharing internally that do NOT have the SharePoint issues, but that's not possible to acquire at the moment.
I'd need to prove a use case for a file and communications platform that's both necessary and out of scope of what SharePoint can do, to justify the expense.
So... Here I am, just using the tools I have to meet the mandate đ
axle2005@reddit
HR. The answer is always going to be HR. No, I don't care Jimmy is starting today, we don't have equipment for them because you didn't request it last week.
TeddyRoo_v_Gods@reddit
I was just approached by the HR girl to train someone on using timesheets. We do not have anything to do with the timesheets or have access to the software. Not only that, but the on-boarding presentation that SHE delivers has a portion that explains whom to contact for timesheet issues.
AH_BareGarrett@reddit
My favorite thing is when ADP has issues and I get to tell people âWe do not manage ADP, contact HRâ, SO glad thatâs not my problem.Â
kg7qin@reddit
Exactly. It only becomes a pain when HR tries to blame the network, the iPad kiosks running the ADP software (it is out of date. Sorry Jamf tells me otherwise), etc.
Someone comes up and says XYZ and mentions ADP, I tell them sorry I'd love to help but ADP is HR and Fincance. They usually roll their eyes and when I say that and understand.
zanthius@reddit
Oh god, our old payroll system had a silverlight front end. They only replaced it LAST YEAR. I had to support silverlight up until last year... kill me
kg7qin@reddit
Sounds like Ceridian's Dayforce. I worked somewhere that went from the ancient on-prem version to Dayforce. That was an interesting migration to say the least.
theHonkiforium@reddit
We have plans to semi-automate our onboarding using HRs data, straight from ADP. We also do a lot of dynamic security based on department and title.
It's going to be f'ing hilarious!
ddmf@reddit
Why is bobby drop tables still on the contact sheet, we let him go 12 months ago?
Still has laptop, mobile, 365 and project licenses applied. FML.
axle2005@reddit
Old company I worked for issued out a new IPad to an employee because they were traveling sales, but wouldn't attempt to recoup it when we discovered it was still very much active on the mdm... Remote wipe sent and moved on with my day.
ddmf@reddit
Revoke and Remote wipe are so very useful.
PurpleAd3935@reddit
My HR is trash but they approved my hours and paid me as many of those OT as I said I need so I keep them happy .I order way more equipment that I will need in advance and I just check their emails to know when someone is coming,by the time they told me ,I look surprised and have the PC already ready for them .I know is not convenient or conventional but it works for me .I rather have an old lady that believe I am a god of computers and approve as many overtime as I want that someone smart enough ask too many questions.
DasaniFresh@reddit
Iâve been lucky to have a solid HR team. Itâs crazy what a difference it makes.
dmlmcken@reddit
Solid HR? I spent years wondering if one even existed.
shadeland@reddit
I was like that about project managers. I didn't think good ones existed. But then I worked with a few, one in particular who was just fantastic. She made my job so much easier.
Such_Bodybuilder507@reddit
Why do I feel as though you had coital relations with her.
shadeland@reddit
Why on Earth would you think that?
Such_Bodybuilder507@reddit
I have no idea honestly guess "she made my job so much easier sounded vaguely charged." Apologies.
lanboy0@reddit
It is just such a low percentage. They do exist though.
UnexceptionableHobby@reddit
Solid HR is like a good PM. They are the stuff of myth and legends but those myths and legends had to start somewhere.
alpha417@reddit
It's a myth, like the female orgasm.
GloveLove21@reddit
You're telling me my wife is an end user? Lies even though she told me she did the thing?
BemusedBengal@reddit
WOW that was a long and girthy outage. Really tossed my schedule.
aes_gcm@reddit
I donât know what they do day-to-day. Its like theyâre only known every couple months for company events.
DasaniFresh@reddit
I didnât know they existed until this place
Darth_Malgus_1701@reddit
You mean they aren't power-tripping assholes that love the smell of their own farts?
theHonkiforium@reddit
That's Finance.
woodburyman@reddit
We had one. Team of 2. Jr and Sr. One per location, 300+ employees. No separate payroll department, they did it all. After being overworked, Sr quit, and Jr quit when they didnt hire a replacement for Sr after 2mo with no plans and refused to get help.
No HR for 3mo. Then they hired a new Sr HR that literally wont log into our ERP which is how HR kicks off our employee creation. Constantly sends us emails to do it, and will not use ticket system.
FSMonToast@reddit
Same im super close with HR. I promoted really good communication with them and it's helped me so much
Phreakiture@reddit
Same.
The day I walked into my current job, they had a classroom for orientation, assigned seats, and our laptops were sitting on the table at our places. They had a full load of standard company-issue software and were already set up with the cert to get them onto the company Wi-Fi.
It was beautiful.
hefightsfortheusers@reddit
Started my career in sales. I've been qa, qc, help desk, advanced tech support /lead. Whatever you want to call it. I've managed help desk and technicians. Now I am a server administrator at an MSP.(Mostly because I couldn't stand corporate America. I went back to small business where I was a little bit closer to the metal)
Sales departments are very familiar with onboarding; they have to do it everyday. To a similar but lesser extent help desk is the same way. It's the small apartments that suck. They have no idea what they need with onboarding. I'm going to go in a rant for a bit. For years I've had to coach, people that have the support sales departments. They ask, why don't they know anything, why don't they know how to use a computer? That's not why they were hired. They were hired to bring money into the company, to pay your salary. You were hired because we thought you could support them. Everyone has different skills. You need to respect them. People in leadership usually do not get there without being worth a single damn. So in this regard I will say the people I hate the most in a corporate environment with no context is middle managements that have nothing to offer, and HR.
It could be a lapse in my perspective, but anecdotally, I've never seen a HR member that I thought was adding value to the company.
lilelliot@reddit
Is HR worse than Legal? "Yes, we can perform ediscovery on a dozen employees at six sites in four countries covering three years. That'll be 216 backup tapes we need to get back from Iron Mountain and we'll need to setup three different versions of Exchange Server to mount them to. I'll just work on that in my spare time. What do you mean you need this in two weeks!?"
Yeah....
weeemrcb@reddit
There's a reason we all call them Human Remains at our place
ryoko227@reddit
Sales and Marketing are Retarded... But HR is on a wholenother level of crazy, lazy, willfully deceptive, and evil.
reddit_username2021@reddit
I feel like some of the HR people are literally NPCs. I have dealt with law-breaking NPCs
monoman67@reddit
HR for sure. I saved this as a reminder.
https://www.reddit.com/r/sysadmin/comments/n4f6sl/deleted_by_user/gwwh5iw/
Smarthomeinstaller@reddit
I have an HR team that sends a tix on a Tuesday for an employee resigning the past Friday.
axle2005@reddit
I had an HR team that told me 6 months after the resignation
RoosterBrewster@reddit
Wonder how many are scamming their companies and pocketing their pay.
grygrx@reddit
Tell me when people quit or are fired. Maybe use the system you have AS EXPECTED so we can automate.
slackerdc@reddit
Yeah it's HR, no matter how easy you make it for them they are always wanting last minute things and you can see damn well on the paper work they knew about WEEKS ago!
Dewdus_Maximus@reddit
This.
kg7qin@reddit
For everyone here dealing with HR problems, there is a simple solution. If your organization is beholden to ITAR or CMMC, you have NIST 800-171 requirements that dictate the timely notifications of hiring and firing for compliance. Start taking notes on when someone is fired and when HR notifies you.
Then you can present the discrepancy before it is found in an audit, or you just wait until an audit happens and hang HR out to dry (as tempting as it may be, don't do this).
jcpham@reddit
IT Manager/Director was hired before HR Manager position existed and to this day IT is above HR in the org chart. How does it work? No idea I just keep reporting to the CEO
axle2005@reddit
Because the flow chart that totally doesn't pull from active directory says so... Yep, totally doesn't.
jcpham@reddit
We have another department manager for flow charts and regulatory compliance stuff. Active Directory is my bitch, no one else even knows what that means.
I just like seeing my name above the HR manager on the org chart. Iâm sure she loves it too
ThatITguy2015@reddit
Did you ever show her this compilation? https://youtu.be/pyfrnrfRhZo
TotallyNotIT@reddit
We have this shit automated. As soon as they put a new hire in their system, it hits ours.
TheRealLambardi@reddit
Yep and tie the workflow to the hiring manager for equipment selection. If your IT process is someone emailing or asking you ⌠well IT effed up creating a process.
TotallyNotIT@reddit
We don't even do that. Hardware is all the same model with specifics specs determined by position. Devs, IT, and the marketing users who do multimedia work get better CPUs, more RAM, and usually a bigger disk.Â
The new hire request comes in and we can kick off the onboarding process a week out. Since HR isn't going to fuck themselves over, tying our process to their system means they can't fuck us over either.
axle2005@reddit
That's the dream.
DisplacerBeastMode@reddit
Came here to say that. What I realized is that HR is essentially internal lawyers for the organization (management). If you are not a manager, you are not one of them, and they do not care one bit about your career.
verysadcolin@reddit
Internal lawyers without any of the education, eloquence, or skill. More like mall cops for the org
chris_redz@reddit
They donât care about any position at all. They are the wall between employees and owners slash board members. They are just the executioners that will always favor the firm. They are hired for it. The lowest of the lowest.
when_is_chow@reddit
The den of lions masked as sheep. Theyâre there for companyâs (best interests) and thatâs it. Itâs even worse when you have an HR director with main character syndrome.
SatanGreavsie@reddit
I had one of those HR directors once, shouty c suite wannabe and no clue. She made one of the juniors change the all of the email distro lists without telling anyone. That broke our carefully nested list tree of regions and departments and fuxked internal email for a week or so until we undid it.
QA are another liability, just enough knowledge to be dangerous. And anyone with a doctorate.
Hartzler44@reddit
Lol how is this such a universal problem? Our annual employee survey went out today and HR was pissed that I didn't have email addresses set up for warehouse pickers that they never told me were hired
myrianthi@reddit
My favorite thing about HR is how quickly they turn your complaint into a job opening.
JazzlikeSurround6612@reddit
Was going to say HR too. It's shocking how dingy people in charge of our paychecks are.
Tom_Ford-8632@reddit
HR. No contest.
Ok_SysAdmin@reddit
I came here to say word for word that first sentence.
Area51Resident@reddit
My personal favourite. HR says they have a new hire in dept X starting a few weeks. A week out you ask to confirm the start date, no response. You ask a week later and the response is 'Monday'. Ask again, which Monday? Response, they started yesterday, why isn't their workstation ready, I emailed you weeks ago?
Dragon_Flu@reddit
its iffy, I either get 2 weeks notice or negative 2 days and a complaint that I dont have his stuff set up.
iama_bad_person@reddit
We used to have this shit, then HR, Payroll, and Finance invested in an HRIS system we have API access to, now basically everything is automated.
Agent_Jay@reddit
If you want it shipped now, be prepared for a spicy line on the fed ex account.Â
imnotabotareyou@reddit
Based and true
DamDynatac@reddit
Fuck the marketing NAS they should have never ordered it but did anyway and now whoâs stuck supporting it.. oh itâs slow for the APAC team, well gee I wonder why folks
AnomalyNexus@reddit
What like someone grabbed a synology off amazon?
DamDynatac@reddit
Bingo. Itâs passionately hated by everyone but their new director. Itâs a trash spec two bay model.
We have a better archive space (cloud..) and everyone whoâs computer supports it has 10gbit to the super fast network share.
Just glad we donât have base spec MacBooks because folks having at least a TB of local storage to copy to has bought me a ton of leeway - whilst this works itself out.Â
AnomalyNexus@reddit
Hate to break it to you but that cursed thing will outlast all your enterprise gear just to spite you
whythehellnote@reddit
IT.
ddmf@reddit
There was chatter between my junior tech and a user while he was setting up their equipment about a couple of people getting sacked and the marketing manager came off a call and, right in front of the junior said "all IT should be sacked too" - she was next in line for assistance. Bottom of the list.
TheRealLambardi@reddit
Sales is easy, know the business, move the business forward and keep garbage process out of sales way and they are easy.
LadyK1104@reddit
Thatâs the key. We have countless systems, marketing/leadership randomly decide to remove licenses from some with no warning. We have data in CRM, a separate forecasting tool, zoom, then a separate sales analytics platform - THEN we have to fill in docs with data from all of these platforms so leadership can have âthe high level detailsâ. Then we get trained on how to sell a product, its capabilities + implementation process only for the PM to tell us & the customer that this requires another SKU which isnât listed anywhere. The presale PS guy isnât responding, have to go back and rework the order but guess what? Pricing changed. No one hates sales more than we hate ourselves bc weâre trapped, most of us donât have skills to do anything else.
rcp9ty@reddit
Mechanical engineers they always like to tinker with things and request to be local admin because they are always breaking their models in CAD or trying to manipulate models in multiple tools and think I'm tech support for their CAD program even though CAD program knowledge is in their job description not mine.
Srb3ard@reddit
Sales marketing and hr. The holy trinity of hate .
HoggleSnarf@reddit
Marketing aka shadow IT central. Just a bunch of folks setting up MailChimp and ruining domain reputation for two months before telling IT or asking for help.
terriblehashtags@reddit
... The number of people who send emails for a living, send out bazillions to EVERY lead, regardless of engagement rates -- like multiple ones daily -- and don't prohibit cross-traffic from different teams...
Then, when I say that we've been shuffled out of the priority inbox because they wrecked our domain reputation, have the AUDACITY to be like
... I'm so glad I left. Like... So glad.
LadyK1104@reddit
Roll the blame for this one up to sales leadership. They insist that marketing and sales send these mass campaigns bc itâs a ânumbers gameâ. They havenât actually sold anything in 10+ years so this is their only move.
anxiousinfotech@reddit
We've gotten complaints about emails to some clients bouncing. I knew I had a good boss when we looked at what they had blasted a client with and he told marketing "I would have blocked you too."
Darth_Malgus_1701@reddit
Good boss!
overyander@reddit
configure your spf rules to bounce mail coming from non-SPF blessed systems. it requires the recipient mail server to honor the SPF policy, but these days, most do.
Jaereth@reddit
I see you don't work with engineers :D
ParkerPWNT@reddit
Do we work together?!
awnawkareninah@reddit
"help our emails are being flagged as spam"
"did you try to stop spamming people"
"No"
anxiousinfotech@reddit
Oh god the shadow IT.
New bulk email vendor? IT doesn't need to know. Who needs DKIM anyway. Hey why are all of our emails not getting through? Someone yell at IT!
Let's just purchase some new domains using the marketing VP's personal GoDaddy account, then yell at IT when a marketing card gets charged for the renewal.
Hey, we just signed a contract with to overhaul , how do we get them access to the dev environment? No the CIO doesn't know about this. What do you mean they can't have access and there's an official internal process for proposing, approving, and prioritizing changes!?
Some of these people have been fired. Some is not nearly enough.
SpaceGuy1968@reddit
Yes marketing knows just enough to think they know what they are doing.....
Srb3ard@reddit
Accurate
Spagman_Aus@reddit
Youâve never done IT support for a warehouse or logistics company? Any company with truck drivers? You think Executives deliberately donât understand technology? Every day working with warehouse workers is an adventure.
WantDebianThanks@reddit
I've always had good experience with warehouse and truck driver types, but that's maybe a company culture thing. I'd walk through the warehouse frequently and check in with them at my last place. I'd get asked a lot of super basic questions, but they'd always ask the minute they had an issue. The accounting and finance people would refuse to tell me about issues, even if I asked if they had any, until it was a complete work stoppage.
corsair130@reddit
Any blue collar job is like this. Think construction crews. My boss used to call them mallet heads. I always liked that.
unclesleepover@reddit
Marketing is the only department that never needs anything at my job lol. When they call itâs always because theyâve somehow managed to download a bad browser extension causing notifications.
awnawkareninah@reddit
That's cause they run their own secret bizarro IT
scriptmonkey420@reddit
Yeah marketing people are crafty. I still hate them in general and for bypassing my policies. But they are creative.
bro-pono@reddit
roach8101@reddit
I always felt like the accounting teams were the most computer illiterate of everyone.
TheAxeOfSimplicity@reddit
...you haven't dealt with legal have you?
BeefBoi420@reddit
"I don't need the new software, that's expensive" Or "I need Adobe to change this PDF. Can you get a free adobe?" Like... No... No I can't
CaptainBrooksie@reddit
And they always have some sort of custom macro that runs on Excel 97 that gets broken by a windows update and halts a month end batch job.
FaithlessnessOk5240@reddit
That one hits too close to home!
over26letters@reddit
Time for a actual HRM tool. Call it a security issue and say it'll probably save 80% productivity wasted on excel macros and not centralized data.
If such a system exists, they need to book a training how to properly use it
dmlmcken@reddit
Given the fun I've had with Peachtree (now sage) which seems to be the standard in at least up to medium sized companies I sadly doubt that.
At best you now have Peachtree problems, at worst there is some function it can't do and they go back to excel for that and now you have both excel AND Peachtree issues to deal with.
s3c7i0n@reddit
As a former tech support rep for Sage that specifically supported Peachtree (aka "sage 50 U.S. edition" as it's now called) years ago, I can 100% confirm the excel/Peachtree crossover and the crappiness therein.
awnawkareninah@reddit
Legit have had finance people with nice laptops eat an entire 32GB of RAM with one garbage excel file. Like, real requests for dev spec machines to run xlsx files.
AnomalyNexus@reddit
Problem with accounting software is in comes in two flavours:
1) Written by a programmer that knows a bit about accounting
2) Written by an accountant that knows a bit about programming
...neither gets you something fit for purpose...difference is just who suffers. The custom macros are their response to #1 above.
LingualEvisceration@reddit
Invariably, this happens around midnight on my day off.
StellarJayZ@reddit
I've met really nice people in accounting. I've never met a nice people in sales.
"My phone doesn't work."
That's a 'you' problem and I'm not help desk. Learn how to put in a ticket, we have a fucking ticketing system for this, and I'm tryna to eat this bagel and really amazing habanero cream cheese.
Darth_Malgus_1701@reddit
You and I have different definitions of "amazing" lol.
StellarJayZ@reddit
It's "amazing" when it comes out. *Plays Johnny Cash Ring of Fire :|
FSMonToast@reddit
Thks 100%. My accounting team has probably submitted the dumbest tickets ever.
inarius1984@reddit
Our CFO apparently has some program that uses Visual C++ Redistributable 2008 on there with no update available. Fun stuff.
invisibo@reddit
If you ever had to update Dynamics GP, youâd understand why.
GMginger@reddit
Going back to the 80s and they were probably the first department to put forwards a business case for buying a computer, and ended up using Lotus 1-2-3 as a database and writing a rats nest of macros.
alpha417@reddit
:Access '97 says : meet me by the watercooler at 3:15 :takes long drag on unfiltered Winston:
Puzzleheaded_Heat502@reddit
Sage is the biggest piece of junk on gods green earth. That and other accounting software is always breaking.
FloppyDorito@reddit
They use like the most computery applications and connections too, and it's like Kriss Angel Mindfreak when something suddenly doesn't work as inspected.
TheAxeOfSimplicity@reddit
Because they keep on emailing all the customers telling them to "Click on this link and enter their username and password" to sign up for this special deal or prize!
And telling also them to open this attachment with the latest glossy sales brochure full of many megabytes of meaningless pretty ladies and handsome guys in stock photos looking all business like.
And then CC'ing that to all staff to ensure they know how hard marketing is working...
GinnyJr@reddit
Finance
badlybane@reddit
The low-level executive suite. Not the executives themselves, most of them are fine. It's the assistants and analysts. None of the power, but just because they are one office over, they have a belief they are super important.
guizemen@reddit
Biz Dev/Sales.
But also Sales/Platform Support specifically. "Cannot recreate issue, forwarding to IT for resolution." No no no, this is y'all's shitty fucking 10+ year old mess y'all bought from some no-name company in India and decided to "Develop as our own". Don't tell me the reason it can't print to a new zebra properly is our fault for "configuring it wrong" how about y'all admit you wouldn't know ZPL from your own Assholes and just fucking update the library the app is using to make those print commands so we can get on with life.
CARLEtheCamry@reddit
OT.
We have reigned in legal, HR, marketing, and sales by establishing SLAs, providing white glove support groups, and banning the purchase of any IT equipment on credit cards and blocking them in our office supplier's catalog.
OT, because it "moves the business", just goes out and signs a multi-million contract with a company to provide software that can only run on WinCE 6. Twice.
The last 3 years of my career has been trying to reign them in. We're making project, and then they combine our division with international and I begin to see how they got sent back to the stoneage by NotPetya.
8-203x@reddit
Nope
Jaereth@reddit
HR. Always. Watch me bust ass to make sure every T is crossed and i is dotted for CMMC or ISO just to watch them turn in term tickets for privileged accounts 7 days after the person actually quit...
Because ya know only those computer geeks can be arsed to follow those lame policies. There's a new Scentsy catalog in the breakroom and I forgot to put the ticket in tee hee...
ripsfo@reddit
Worked at French K-12 for a bit. In that case it was âteachersâ, in general. Now itâs sales.
djgizmo@reddit
HR, followed by Marketing, followed by Sales.
spicylawndart@reddit
I think a well ordered sales department is great. Itâs such a difficult department to dial in though and usually has high turnover. The most chill in my opinion is the building maintenance people. The least chill is HR, theyâre a buncha snitches.
ConspiracyHypothesis@reddit
Surgery.Â
Doctors are the worst users.Â
TheDarthSnarf@reddit
Agreed. Surgical Doctors are the worst prima donnas to deal with in the workforce. They donât understand the technology, yet feel qualified to lord their ridiculous rulings of over anyone, and the rules never apply to them.
Dealing with surgeons is why Iâve sworn off working in the medical industry again.
ConspiracyHypothesis@reddit
They get really really salty when you suggest that IT and medicine are the same skillsets applied to different systems.
Heh, it's one of my favouritest conversation subjects with them.
sed_ric@reddit
Surgery is not like IT. It's more like car mechanics.
ConspiracyHypothesis@reddit
Doctoring in general has like an 80% skill overlap with IT. They are both mainly systems analysis.Â
rickrollisnotdead@reddit
Bit different in a sense that you can be good in IT with high school diploma, but most definitely cannot be a surgeon.
ConspiracyHypothesis@reddit
Those are just rules that exist because if we fuck up, a printer stops. If they fuck up a person dies.Â
I'd bet with enough practice someone could be a decent doctor without formal training. There'd just be a trail of corpses in their wake..
qervem@reddit
googles what to do when the patient is hemorrhaging internally into their own lungs
ConspiracyHypothesis@reddit
Pray? Thats what I do when the xerox hemorrhages toner all over the copy room.Â
TheInevitableLuigi@reddit
If you are in IT and whipping out the soldering iron then you are equivalent to a surgeon.
notHooptieJ@reddit
pfft, they never go down to component level, at best its module replacements.
Seriously though.
with how diagnostically inclined every doctor ive supported its... I truly dont trust medicine past physical repair and preventative maintenance.
Stitch a wound, set a break, patch a hole, plug a line.
past that, your guess is better than theirs 7/10 times.
EvilPaladin1@reddit
Love this. âMy laptop is not functioningâŚâ. Sure, can you be more specific about it? You donât go to a doctor and tell him youâre in painâŚ
lancelongstiff@reddit
"I'm sorry to have to tell you this, but your computer just died. I'll give you a minute to process your grief."
ReclusiveNatured@reddit
Yeah doctors are awful
samo_flange@reddit
I will take a surgeon over a radiologist any day.
ConspiracyHypothesis@reddit
I don't do IT work for doctors at all anymore. Or attorneys. Makes life easier.Â
MiKeMcDnet@reddit (OP)
Tell me MOAR...
Just-Still6057@reddit
Business/accounting
UncleDaddy76@reddit
Top three spots will always be Sales Sales HR
wivaca@reddit
I spent over 35 years in IT. I understand the dislike of sales from firsthand experience and have made my share of "blue air" about it. Marketing as well, but let me say something that I learned in those 35 years:
The typical salesperson's stunning lack of attention to detail, selective listening, not taking no for an answer, reading only the first sentence of emails, insistence on having a phone call rather than an email where you can share detailed technical info with clients and, in general, acting as dumb as a hammer is why they're successful in sales.
In order to hear "no thanks" from prospects year after year, they never want to hear why something might be a problem, don't hear it can't be done, respond only to parts that affirm their position in communications, and they want nothing in writing. This is how they walk past objections from prospects. This is why they only worry about only the most shallow issues.
It's f'in annoying as crap, because sales can half ass it, and throw an imperfect, poorly thought out sale over to Operations, IT and accounting and for those departments to not figure out some way to get product or services out the door is saying no to revenue.
Meanwhile, for IT/sysadmin (and accounting), there is absolutely no opportunity to throw problems over the fence and make someone else worry about it. The buck stops at IT. We have to make it work, and the machine is a perfect brick wall that will absolutely not work until we get the configuration absolutely perfect.
Without sales, your company doesn't have revenue (or at least not growing revenue). Marketing should be figuring out what the prospects need and setting up solutions that sales can sell without totally tanking the whole rest of the organization.
So, the sooner we all act like we're on the same team, the better off every department and the company, and therefore the employees will be.
I hate sales, but I respect their ability to beat their head on brick walls, and I understand the character (or lack of it) required to ignore rules and objections to reach their targets.
I have a saying: When something breaks in IT, everyone will hate you because it doesn't work. When things work, everyone will wonder why they have to have an IT department.
LOLBaltSS@reddit
Commodities traders were the worst clients I've ever had. If their machines or IPC turrets are having any issues they'll call in and be midway through cursing out you and your entire bloodline before you can even say hello.
thereisonlyoneme@reddit
No.
reaper527@reddit
between HR and legal, i don't know how sales or marketing even make your top 3.
UnexpectedAnomaly@reddit
Accounting.
JS_NYC_208@reddit
Executives!
scarecrowandmrschuck@reddit
Project Management Vendor Management Contract administration Finance
madknives23@reddit
Definitely HR
machacker89@reddit
HR!
3rdquarterking@reddit
Quailty
3rdquarterking@reddit
Quality
Kittamaru@reddit
Executive Management, with Middle Management a close second... why do they always feel the need to try to be in the day to day nitty-gritty while also not understanding a single thing about how such things work?
Kelly_138@reddit
Networking. Hey we are having an issue. Networking "it's not us" 10 minutes later issue is resolved. Networking "we didn't do anything, no idea what you are talking about"
mtgguy999@reddit
We have a department full of math phdâs. Each one is at least twice as autistic as your average IT admin.Â
Potential_Archer2427@reddit
Quant finance?
TheLightingGuy@reddit
It would be accounting, but they always made cookies, brownies, and other desserts. So they get a pass.
Unlikely_Alfalfa_416@reddit
Marketing, you got me. Had a group of marketing folks in for a presentation, make me babysit them during a big conference. They did not know how to start the PowerPoint.
timbotheny26@reddit
How the fuck do you work in marketing and not know how to start/use PowerPoint?
Unlikely_Alfalfa_416@reddit
âThink about how stupid the average person is, then realize that half of emâ are stupider than that.â - George Carlin
timbotheny26@reddit
Oh I'm working part-time in retail while studying for the A+, I am acutely aware of how stupid the average person is.
Unlikely_Alfalfa_416@reddit
Hahahaha
Snuggle__Monster@reddit
I haven't met 1 marketing person that knows shit about shit. They request these vastly expensive marketing software tools, have no idea how to use them and expect IT to learn it and train them on it.
They also make obscene amounts of money too, like upwards of 200K.
timbotheny26@reddit
Much like sales they are absolutely swimming in money compared to "cost centers" like IT and Accounting because they help bring the money in.
terriblehashtags@reddit
That's because those of us who know how to do something, ran away before we became airheads too? đ
Or more likely, we're the ones quietly troubleshooting our own shit and reading your documentation to make sure we don't break things.
Also I wish I made $200k đ
danekan@reddit
I was the lead sys admin at a major media agency, specifically over their sales and marketing though.. it took years of convincing them they could handle this themselves. The other thing we did is spent 6 figures outfitting a single conference room with crestons so they could push a button and it would automagically be ready, but it took a lot of convincing that they could push the button themselves. Early on in that job I did actually enjoy sitting in meetings with them at in person clients meetings downtown, back in my 20s. I still have some good quotes from those days. 'I just need someone with $2 and a mouth' in response to a marketing pitch about affluent viewers from a young Kelloggs buyer still makes me lol thinking about itÂ
I0I0I0I@reddit
I worked at a small company and we had a office admin, a very nice woman in her early 30s who was getting back on her feet after a divorce.
Well, she wanted to go into marketing, so the boss gave her a shot. Then one day at our weekly all-hands meeting, she presented her first ad mock up. She put this big card on the easel, which had a drawing of a pear tree. One of the pears was huge -- larger than life, and from the bleed was an arm, palm up in the shape of a cup, supporting the giant pear.
The tag line read, "Harvest your low-hanging fruit".
It was embarrassing. I felt so bad for her.
Pizza-The-Hutt@reddit
Agreed.
Marketing are so great at hiring data analytics people who are paid a bucket load, who just spend their entire day requesting IT to gather data for them despite them having access to the same tools, only so they can not understand the data at all and just manipulate it so they look great, oh and get that done before tomorrows board meeting.
heckno_whywouldi@reddit
I have been blessed in my current role with a wonderful HR team and a wonderful Marketing team. Everything is a ticket, notice is always given, requests are reasonable and polite, and they are always patient when dealing with IT issues.
Well, I was blessed. The HR manager finally caved and quit this week (no surprise, upper management have been throwing her under the bus a lot lately) and the Marketing team was let go years ago in favour of outsourcing to one of the board members' family members in another country.
Oh, but yeah it's 100000% sales. Those guys are consistently terrible.
macgruff@reddit
Developers run a close second to sales. Sales is more the bane of Desktop Supportâs existence. Sysadmins not as much. Although, I have a great anecdote:
Cut to me trying to support a Field Sales guy running Omni. Remember, this is in the day where dial-up was still the dominant form of networking. Sure, you could come to office for high speed LAN/WAN and Internet but these guys are the guys in hotels, company offices and hospitals and clinics doing sales. He proceeds to tell me, âOk, so Iâm downloading the latest DB (I kid you not, a FoxPro, or Access, canât remember âŚbased install) and it keeps freezing up. So, we check his connectionâŚ, itâs like 6pm at his hotel so no doubt there was probably some issue there but focusing on the Sales Support app. So, he explains that every single sales guy/gal has to redownload the entire DB (back then 3 GB) over dialup, instead of only having to download, you know⌠the delta, the changes since last connection. No, they have to download the entire DB. And if thereâs an interruption with the connection? Doesnât pick up where it left off, no⌠start from scratch. Every single time⌠and if they donât, they can just queue up âtheirâ changes, but if thereâs a change to the price book, or other base functional component⌠yup, the whole thing, all over again.
So, I go to Mr. Sales Support sing-songer and I ask him for more depth about this so, I can support the remote workers more efficiently. âCanât they have the price book in a separate partition? Canât they download (and upload) just the changes?â Etc, you know⌠the obvious questions that even someone who ISNâT a DBA would askâŚ
âNope, thatâs the design. Maybe someday theyâll make changes but itâs not even on their roadmapâ. And I say âTheyâ⌠It was one guy, a homemade software shop that somehow this Sales Support guy talked out upper management into committing to long-term. He was buddy-buddy with the developer, and CEO of this one man show - got all sorts of kick backs and free trips to keep him happy, and the Sales Support guyâs girlfriend was the horse groomer of our Head of all Sales, so could do no wrong in his eyes. *oh and I forgot, the UI interface was a joke. Straight out of 1995, 16bit graphics⌠on top of the ridiculous functionality.
Anytime I ever brought it up, I was told to keep quiet as it would be âCLMâ if kept bringing up how shitty it was and how unhappy all the field sales folks were. Oh, and that head of sales would go on to become our CEO⌠we were stuck with Omni until we finally moved to SalesForce in like 2010-2011.
The guy was still singing his song well into 2012. While SalesForce was the new framework, Omni was âintegratedâ until it was finally phased out.
schroedingerskoala@reddit
HR, and let's not forget the unbearable Marketing Clowns.
insufficient_funds@reddit
For me itâs not a specific department. Itâs just Doctors. Fucking always push to get their special shit done to the detriment of every IT staff that has to support them.
ZeroInfluence@reddit
Lawyers are at least as bad
theHonkiforium@reddit
Lawyers suck more because they're experts at dodging their bills (on top of often being insufferable).
"Oh, excuse me, I left the keys to my Mercedes on my desk, I just need to grab them."
Funny, my car keys are called "the keys to my car".
ittek81@reddit
An HR department who pushes their responsibilities onto managers and supervisors.
topazsparrow@reddit
Lately it's been support...
Buddy_Kryyst@reddit
Marketing. They are like squirrels chasing every new idea, sign up for this sign up for that. Oh we canât use established toils because of the new shiny. They want to bring in outside teams that want access to all our data and then get surprised when they arenât given full admin access to systems. Just the worst.
Cruxisshadow@reddit
Oh its HR for me, I really really wish they would slow down on the new hires, it drives me crazy when they spring people on me 2 days before they start.
BldGlch@reddit
Sales can be difficult, but in a company where they make >75% of the money for the company I try to enable them and then I tell them "things would be better if we had faster storage" or better backup speeds - they then will ask, "what do you need to get that done?" and you'd be amazed how fast the money is available.
CollegeFootballGood@reddit
Sales is chill
Proud-Mention-3826@reddit
Iâm a âsales engineerâ that is basically the liaison between our technical team and the sales team. Is a weird place to be lol
inmy_head@reddit
Depends on the job but my first IT job the Software engineers were the worst. Never happy with the policies and protections we placed on their computers.
PositiveBubbles@reddit
Nothing has changed lol
PrudentPush8309@reddit
C-suite. The ultimate in "rules for me and rules for thee".
Bootlegcrunch@reddit
HR, I worked in one company that had a huge hr department and they all acted like jealous backstabbing high schoolers. I had to build some software for them and it was so fucking painful
daven1985@reddit
Haha... I am doing an MBA at the moment. Currently doing a unit on Marketing, and you should have heard the lecture last night talking about how Marketing are the most important department in a company as they are the only ones that engage with the customers.
I laughed in the lecture and said while I am sure marketing is important (didn't want that argument), but they are not the only ones who interface with the customer.
juicedfrank@reddit
A department full of door lock engineers designing network locks that donât understand the OSI model comes to mind!
sprocket90@reddit
Lawyers
overyander@reddit
Are you referring to lawyers as a MSP client or in-house counsel? As a client, they're a pain in the butt and demanding; as in-house councel, they're a pain in the butt and demanding.
BKM558@reddit
Must be blessed, because I find the majority of them are fine and quite friendly.
GrimmRadiance@reddit
Ooh thatâs a tough call. Sales is more full of themselves but Marketing has more âemergenciesâ
FSMonToast@reddit
Executive. All Executives. I have good rapport with most of my departments, and I communicate with their individual management well. But the Execs will always have an ego and a lack of follow-through.
anima-vero-quaerenti@reddit
Marketing!
mercurygreen@reddit
Marketing "forgets" that they are not supposed to send 5000 emails from their personal address, getting us black listed for spamming. Sales does the same thing but on a smaller scale.
HR will onboard someone and yell at us for not having a computer/account/phone/etc. set up. And doesn't tell us that they fired someone for cause two months ago.
Maintenance/faclilties will either cut wires (or FIBER) or unplug something because it's in the way.
Accounting will try to say we're a cost center and need to EARN so we have to charge other departments for our services (but not accounting).
"Core Business" (accounting firms, medical clinics, law offices, school, etc.) will all complain that we don't DO anything. While we're fixing everything they broke. Oh, and how come we don't know EVERY corner of their software? And the weirdest way do things with software they won't let us update/upgrade? AND YOU SHOULD JUST REWRITE THIS COMMERCIAL SOFTWARE FOR MY CONVIENCE!
pdp10@reddit
Monitor everything, so you can track down to the second when something went down. Camera recordings are nice to have. Show up on site a minute after someone does something foolish, and then magically, doing the same thing again is now not the path of least resistance.
Run that fiber beside 480VAC three-phase and see what ends up cut.
mercurygreen@reddit
Long ago, we had a sparky that would cut unknown wires to see who would complain and then patch it.
He was fired after he tried it with fiber in the middle of a LONG run!
jimicus@reddit
If you've ever worked out how much of the IT budget is used for things IT wants - and how much is being used for things other departments want - you'll see why accounts wants you to do that. They might have a point.
yellowadidas@reddit
marketing 10000%
littlefingertip@reddit
In my case itâs HR and Accounting holy shit I get stressed only thinking about those fuckers
Lanko@reddit
Development. Their only thought is "make it work" I'm locked in a constant struggle watching over their shoulders to lock any back doors they try to open on the way.
cdubyab15@reddit
Finance.
pjustmd@reddit
The legal department and/or lobbyists are the worst.
throwawayskinlessbro@reddit
HR has joined the party!
Kathy, I really hope you stay safe and donât ACTUALLY FALL DOWN TEN FLIGHTS OF STAIRS because that would be very and not SUPER FUNNY.
tdogz12@reddit
The worst were always loan officers. I guess that can be considered the bank-equivalent of sales staff though.
Turbulent-Pea-8826@reddit
Sales will always be the worse but HR is a close second. Third place goes to sharepoint admins. They have the nerve to call themselves IT and for some reason decided to specialize in one of the worst programs ever. And by specialize I mean not know how to work it at all.
Intelligent_Desk7383@reddit
You *have* dedicated SharePoint admins? Where I work, they refuse to pay for someone to do that. It's just pushed off on Tier 2 support as one more thing we have to do for everyone.
Tonsure_pod@reddit
SharePoint can and will kick everything back down to the Helpdesk because it is out of their scope.
Turbulent-Pea-8826@reddit
We have some people who are over share point overall. Then each team or business unit that uses it has someone who does the day to day. I am not going to throw shade on the latter as they are just doing the best they can.
notHooptieJ@reddit
can i have that title?
I swear tfg that 7/10 of my tickets are sharepoint bullshit because someone broke their sync.
Turbulent-Pea-8826@reddit
Well I work for the government so I donât think that is a viable career option atm
rosseloh@reddit
In their defense, have you looked at sharepoint? I don't think it's necessarily their fault.
Advertising that that's their specialty just means "I sat in the shit longer than most, long enough to justify it going on my resume".
lycosawolf@reddit
I want to go back to file shares
fartaru@reddit
Legal
686d6d@reddit
For me it's Sales and then those "Special Project" sort of consultants who come in and demand I throw our roadmap out the window and bend over backwards for them because they came in for something "urgent" and with a limited time to complete it - all without anyone checking my team have time to support them.
saltysomadmin@reddit
I mean, is there a department I don't hate?
Firemustard@reddit
IT :)
djelsdragon333@reddit
Bold of you to think
I'm not a person, consumed
With self-loathing, friend
notHooptieJ@reddit
HA.
you know the saying about how noone hates StarWars like star wars fans?
Same applies to IT.
dcarm85@reddit
Oh my sweet summer child...
Pork-S0da@reddit
No one hates me like myself
Zerafiall@reddit
Found the engineers (physical, not IT) of places that make real things to be pretty forgiving of computers. Theyâre the first ones to break it but also the first to go on break and not care when itâs fixed.
rosseloh@reddit
I can't relate regarding not caring when it's fixed, but my engineers are the ones who are A) surprisingly tolerant of issues. I have not kept count of how many times I've gotten a passing comment about something being really slow or about being low on memory or something and like "why didn't you put in a ticket" "oh well it wasn't really a big deal we just worked around it". and B) just barely knowledgeable enough to be able to deal with minor things on their own. And they don't have local admin rights without asking me for the LAPS password for the day so they can't break much when doing so.
Leg0z@reddit
Our Engineering department is pretty chill and they are genuinely interested in some of the projects we deploy like our wall signs and our PRTG display.
JohnnyUtah41@reddit
Procurement
yeah_youbet@reddit
I would rather work for a company that's 100% HR than work with software engineers.
wmbiena@reddit
Lol⌠we are king!
ballzsweat@reddit
They all suck!
MrFirewall@reddit
Helldesk.
CasualEveryday@reddit
Facilities. Sales are annoying, HR and admin are demanding and unreasonable at times, but facilities genuinely make more work for many of us. Everything from leaning a pressure washer against a network rack to flipping breakers to find the right one and throwing alarms all over the place as UPS's kick over and back. Cleaning crews unplug important stuff to plug in vacuums and trip breakers and don't tell anyone and then a UPS goes dead overnight. HVAC gets turned off over a weekend without notice and servers melt because the environmental alarms were silenced. Air filters not getting changed for years because "nobody told them". The list is endless.
ghstfc3@reddit
CyberSecurity... the snitches of IT. No accountability and always producing work...
Crumby_Bread@reddit
Project managers are the bane of my existence
AmSoDoneWithThisShit@reddit
Marketing.
TheBariSax@reddit
Not gonna rip on anything others have said, but can we get some rage for facilities? Can't be bothered to actually fix anything and IT ends up having to take care of it.
corruptboomerang@reddit
Marketing count?
But if not probably HR.
rtuite81@reddit
I mean, I hate marketing as an industry. They find a way to ruin every single platform. Even before the Internet they were constantly trying to use every possible surface to advertise bullshit. And where there isn't a surface, they make one.
infidel_tsvangison@reddit
Canât decide between Optics and Design or Macrodata Refinement
notHooptieJ@reddit
i hate whatever department is in charge of making up department names at your company already
infidel_tsvangison@reddit
its a reference to a popular series, Severance.
bzaks1424@reddit
I'm a sales engineer who once worked in tech-marketing (former sysadmin turned to the dark side) and I have to say - I laughed really hard.
I would say this thread has me dying - but I've been dead since I jumped over to the other side.
JoeLaRue420@reddit
cyber. cyber can fuck off.
E__Rock@reddit
Account executives. I could replace all of them with a ticketing system. I do not have any patience for hand holding. Plus, pretending you're on the phone all day only fools the dumb ones.
callthereaper64@reddit
Accounting
Regular_Lengthiness6@reddit
Marketing. Easy.
Brilliant-Bat7063@reddit
Omg yes itâs always marketing team. The most computer/tech illiterate people ever whoâs job literally revolves around around the use of a computer
notHooptieJ@reddit
but they know how facespace/zitter/whatstok/mammothcloud works.
and lets be fair, the more literate you are the less you know about them.
most of us have no idea what half the social media networks are this week.
Brilliant-Bat7063@reddit
Speak for yourself lmao. I understand what faceBOOK/twitter/tiktok are and how theyâre used. youâre just sounding ignorant
admlshake@reddit
Marketing. "We don't know what we need, we don't know how we are going to do it once we get it, we don't know how much of it we need, but we know YOU AREN'T GIVING IT TO US!!!"
skeeter72@reddit
My Mt. Rushmore of most hated, IN descending order: 1) Sales, 2) Marketing 3) Sales 4) HR
CaptDankDust@reddit
HR Dept
BBO1007@reddit
dang, no one said IT. As a member of IT, self hate is strong.
AggressiveWin42@reddit
I came here looking for it because it was my first thought.
TheLegendaryBeard@reddit
Legal
nighthawke75@reddit
Sales and Marketing, period. I've had good relations with the rest of the company departments, especially accounting. Once you get accounting on your side, you can make your world dance.
nealfive@reddit
They are all bad, sales, marketing, HR, et but the WORST is our internal Research department, as they act like an independent 'company' inside the company. They get carte blanche budget wise, and cause shadow IT from hell.
Sysengineer89@reddit
Marketing and software dev are usually the worst for me
Apprehensive_Bat_980@reddit
Finance, then Legal. As much as HR can be annoying with the last second hires, I typically have always gotten on with them at human level.
THE_LMW_EXPRESS@reddit
Police departments. Iâve worked in multiple municipal governments and higher education institutions, thereâs nobody worse. Go ahead and conjure up whatever stereotype you have about people in sales or HR or whatever. Now take that guy and give him some steroids and a firearm and the ability to shoot whoever he likes if he wants a paid vacation.
notHooptieJ@reddit
ooh this.
We have a policy that we wont even pull video from NVR for clients. We are NOT allowed(termable).
we'll help them, show them how to do it, but we will NOT do it for them as we do NOT want to be in the evidentiary chain or talk to any law enforcement for them
gangaskan@reddit
I've been called out many times at 3 am.
They always have either a sense of urgency or a sense of not.
I slammed the door on a poor officer cause I told him I wasn't on call ( my boss forgot to change the number that week)
fresh-dork@reddit
and then find out he's been sampling the evidence locker for weekend fun
Fiercesome5@reddit
This is one of the greatest titles ever in this sub. đ Sales pitching us (IT) as supermen with rainbows coming out our asses or not knowing a thing about our products-- "We can have you back up in a day!" (Me whispering) "I mean 15 minutes!" On extreme or the other. And Marketing? How many insecure products do you need? And the demands. Shooooo...
microcandella@reddit
Well, their passwords are always an easy guess.
MairusuPawa@reddit
At a former company, we went from having a fantastic HR team to a⌠less than stellar one. The CEO announced some planned changes that would impact employees' wellbeing, HR actually walked out. The new team they hired was polite and nice, but absolutely incompetent (to the point they would accidentally do illegal things) and a very low hanging fruit for targeted attacks. This made a large batch of engineers walk out then, too.
Agile_Seer@reddit
HRIS because they don't know what they are doing. App devs because they think they know what they are doing.
I don't have any issues with Sales or Marketing.
Mizerka@reddit
Infosec, they exist to complain
karmannbg@reddit
Hahaha I said Marketing before I opened the post.
Zero concept of IT or Cybersecurity policies and governance
fffff807aa74f4c@reddit
Yeah sales are interesting people.
gangaskan@reddit
Police.
If you ever dealt with them, you know.
Indiesol@reddit
"They said we could do what?"
newbies13@reddit
HR is the worst by far. It's that blend of Karen's that somehow have this entitlement about having their finger on the pulse of the company, while being utterly clueless and fake, but also barely ever having any real use. You reach out to HR for anything and there's some 39 page PDF that you have to read instead. And then, they somehow are responsible for nothing, but involve themselves in everything.
I actually had the VP of HR tell me that her team couldn't impact hiring at the business. The entire point of the conversation was hiring. So just... if HR doesn't impact this, who the heck does? But also, why are you even in this call if you can't impact anything? She of course had lots of opinions about what other people should do though.
Waldorf244@reddit
Sales generates the money needed to pay everyone that works there. Granted, some are demanding and not always the most tech savvy.
Murky-Science-1657@reddit
For me itâs Finance. They always have something to say about a purchase or who should get what.
SuperCerealShoggoth@reddit
IT
Texasaudiovideoguy@reddit
The bad thing is, without the sales dept, no one else has a job. Itâs that necessary evil thing. I have been in both sides of the fence in my 38 years in the biz. I have consulted for firms that want me to make sales and deployment work better together. So I do, and they think itâs too restrictive, and go right back to just, sell the shit and we will figure it out later.
Ziegelphilie@reddit
Marketing because they always come up with some bullshit they "need" but then don't use
Old_Acanthaceae5198@reddit
I don't inherently hate any department. I've worked with good team members everywhere.
granwalla@reddit
Any team that uses Excel as a critical database.
Hefty-Amoeba5707@reddit
Executive leadership, it's like sales but they can get your ass fired.
angrytwig@reddit
I don't want to out myself by describing the department, but they process paperwork and their paperwork pushers never give any fucking details about their software issues. like they'll just say, "the software doesn't have this information for some entries". what entries? how many? like what.
sometimes their administrators are kind of dumb too. i had this one lady make a ticket because she couldn't figure out how to manage her microphone and speakers in Teams. She managed to fix it by the time I got to her, which wasn't long, but she COULDN'T REMEMBER WHAT SHE DID. when she finally retraced the steps, it turned out she had started a meeting to get to the settings instead of....going into settings. lol
Mental-Past-7450@reddit
Accounting. I've been in govt and corporate environments and the answer is always accounting. I had one ask me to show them how to do some complicated function in excel and I told him "you break it, I fix it, if I could use it at the level you're asking, I wouldn't be in IT...."
Away_Prize_1948@reddit
As app support.... development
Asleep_Spray274@reddit
Networking
hurkwurk@reddit
i work in middle sized government, and its middle management. people that think they are important, and are just not important enough that upper management doesnt give a shit what they do, and doesnt care how much of our resources they waste.
my_name_isnt_clever@reddit
I work in philanthropy so we have different departments, most of our staff are very kind and then there is the Investments department.
ornery_bob@reddit
Accounting for me.
Dry_Marzipan1870@reddit
From January to April, anybody involved with taxes. literally every ticket or voicemails will have "urgent" somewhere. Guess what? That means they wait. We decide what is urgent.
thecasualmaannn@reddit
I work in a food and beverage company, and its the Operational Technology dept for me. Just because you took an intro to Networking class in college doesnt mean you can plug your own switch to our core switch without IT approval or run NMAP scans on the OT network. Your software is slow because the software is archaic, the server already has 8 cores and 64 Gb of RAM, what else do you need?
Professional_Hyena_9@reddit
Accounting
Flimsy_Ad_3050@reddit
HR.....why dont you ever put in tickets!!!!? it drives me goddamn bonkers!
brannonb111@reddit
Professors. Especially the computer science ones who understand the theory but haven't used a computer outside their IDE.
ReallTrolll@reddit
CAD designers and accounting
hex00110@reddit
Executive Sales
Reasonable-Proof2299@reddit
HR
Im sure legal is useful once in a while
DiligentlySpent@reddit
Sales, Marketing, HR and Finance, the four horsemen of the short-notice IT emergency apocalypse.
Mrwrongthinker@reddit
Marketing.
ShakataGaNai@reddit
Its not a department, its anyone who refuses to understand that we're all a team. No one in a company functions without all of us. Trust the execs, if the company could function without you, they'd fire your/our/everyones ass.
I've had sales teams that were ... frustrating... because they would blame everything they could on IT. Once ( a decade a ago when having a desk phone was still a thing ) our VoIP provider went down for an hour. Totally external, totally out of our control. Sucked, but it was only an hour. EOQ comes along 6 weeks later, Sales has missed their targets and standing up in front of the entire company, blamed it on the "Instability in our phone system". Mother fucker what... you missed the quarters numbers because of a ONE HOUR outage?
There is a story for every department. Likewise there is a story of friendship and awesomeness from every department too. Most of the time the issue is shitty people or a shitty culture of people.
AlexG2490@reddit
I had a similar fight with a user once during a Microsoft outage. In fact, it was an outage talked about on this very subreddit, here and here. I was able to track down the issue so quickly because I still have the text message when the user texted me (on my personal cell phone!) saying, "Can we escalate this issue? It's the end of the quarter and I need e-mail to bring in contracts."
I replied, "As I told you when I called you an hour and a half ago, it's a known Microsoft outage affecting multiple companies across the United States. To whom would you have me escalate the issue?"
DYMongoose@reddit
Bill Gates, obviously. Did you ever try contacting him? Lazy IT people watching YouTube all day...
omgitskae@reddit
Production. They hack their own shit together, cut cables and modify them, bolt monitors into steel panels, etc etc.
gaybatman75-6@reddit
Two way tie between contact center and advertising. Advertising has always been on Macâs for me and they are inflexible to change and needy. Contact center is always full of people who act like they have never seen a computer OR they know everything because they have a computer at home. Half of the department is at least a little unhinged and their managers are ridiculous.
jcpham@reddit
I made the mistake on my first day of employment of telling a room full of salespeople that I hate salespeople. Talk about making a bad impression
Stosstrupphase@reddit
Well,my workplace has a lot of structural redundancy, therefore we have both central and decentralised HR and IT. Decentralised HR is fine, decentralised IT is me, lol. Central IT is run like a midsize business ca 1995 (we are a public university), burning out a lot of good people in the process. Central HR has successfully blocked my bosses from giving me a raise for over a year now.
MikeWildYT@reddit
I don't know about any of my other local gov peeps but it's the mayor's office with zero hesitation
ITrCool@reddit
Accounting and Finance
T-Rob99@reddit
Communications/Media teams⌠most act like spoilt brats.
Sgt-Tau@reddit
Accounting?
wiredcrusader@reddit
Any lawyers and accountants are worse than sales.
MiKeMcDnet@reddit (OP)
I'm going to stand up for Legal...
wiredcrusader@reddit
In my experience...They never pay their bills on time, are the most persnickety/OCD about minor UI issues, and are needy compared to other teams or departments.
V3ndettaX@reddit
HR, with the white hot heat of a thousand suns.
SolidKnight@reddit
Listen Sales can do anything including your job.
How-didIget-here@reddit
"For the last time, I'm not fixing the crappy wordpress website your overly expensive contractors wrote"
Scary_Board_8766@reddit
Our marketing director seems to only have the purpose of finding more work for me like I don't have too much already and of course it's too much for them to open a ticket so they interrupt when I'm helping someone else and expect me to remember when I get back to my office.
Sparky159@reddit
I used to be in Sales, selling a highly technical product, so imagine my shock when I go from that kind of environment (as a salesman) to a conventional IT role where the sales and marketing departments are completely incompetent
Donisto@reddit
Since sales and marketing are the same, double hate
photosofmycatmandog@reddit
Marketing and HR.
Scary_Board_8766@reddit
I hate them all equally
Brilliant-Bat7063@reddit
Marketing dept
Intelligent_Desk7383@reddit
Yeah... for me, currently? The big problems really come from HR, Finance and Marketing.
The HR group is endlessly frustrating because they're always worried about the tedious things. (EG. Tickets put in because a few employees changed their job roles/titles and it isn't reflected in Active Directory, or various email distro lists need people added or removed ASAP. They always assume I.T. has some sort of crystal ball to know these changes happened and to update everything in the system accordingly -- when we need THEM to let us know!)
Marketing tends to be a thorn in our side in random bursts. Someone gets some idea to re-purpose old tablets we took out of service years ago so their people can use them for note-taking, or they arrange some big videoconference "town hall" or the like and suddenly need their hands held for making the whole presentation work.
But Finance is the worst as far as people who can barely navigate their PCs, and get confused if they're working in remote desktop Terminal Server sessions or on their local machines. They always have custom software and configurations done by outside consultants they paid and I.T. has to figure it all out when we're blind-sided with problems.
filledwithgonorrhea@reddit
Developers. Always breaking shit and blaming the infrastructure. Then we have to spend hours doing tests and making graphs and spreadsheets to prove itâs not us and only AFTER presenting all of the work that we did in a meeting will someone say âoh yeah haha we actually never tested this build so that makes sense!â
meijad@reddit
Support masquerading as sales.
DasaniFresh@reddit
HR is typically the most computer illiterate but sales just DGAF. In their mind, itâs your fault they donât know how a computer works and they wonât listen when you try to help
fourtwentynine429@reddit
Purchasing...
MiKeMcDnet@reddit (OP)
Feeling your pain...
Zromaus@reddit
Marketing / HR
Fuck their sharepoint sites.
Khrog@reddit
HR or marketing. Developers are pretty annoying to deal with.
jbourne71@reddit
Had me in the first half.
aenae@reddit
I was about to open this and say marketingâŚ
It is marketing because they often say things like âso uhhh, we printed thousands of billboards with a qr code on them, and the link gives a 404, can you fix the url?â
Or âwe bought this nice tool to check our site, but now we are blocked in the firewall, we only did a few thousand requests (per second)â
Razgriz6@reddit
Marketing! Hands down!!!
Stephen_Dann@reddit
Marketing. No concept of reality, logic or reason. The only department at one company I refused to deal with, without a witness from HR as I was fed up with the managers lies about me when I couldn't fix her fantasy issues.
rdybala@reddit
Payroll
rswwalker@reddit
Maybe HR?
Proper-Cause-4153@reddit
Man...trying to help a client purchase something....was promised things by a sales person. I was very skeptical and was pressing the issue. "We have this specific technical requirement. You're SURE that can happen?" "Oh yes!" she said. Then in the middle of the mail back-and-forth, she tells us she's leaving that company and passing the account to a teammate. Same questions. This time, the new sales person said "Oh, I'm just in sales. You'll need to contact our technical support and ask them about those specifics." Contact your support? We haven't even purchased your product yet!!
docholoday@reddit
As someone in Marketing, I have my CompTia A+ and Net+. I used to admin AD and Exchange. We're not all morons.
Now HR.... that's another story.
jlaine@reddit
HR. It's never good news and almost always more work. Always and forever. Ever ever.