I got a bundle of services from them a few years ago, thinking it’d save us money and I’ve wound up slowly changing things piece by piece to different providers because it’s worked out cheaper regardless of the bundle discount. About a month ago my sim was destroyed so I requested a new one… I wound up requesting a sim three times over the course of a month. They kept saying they’d accidentally sending it to an old address- despite me clarifying that was the wrong address every single time I called (and months before I even moved, and just after I moved). When I finally gave up and got a sim with another provider I had it delivered to my door within 24 hours. My new plan is cheaper than UW. Way cheaper. For me, the bundling price discount amounted to way less than I saved choosing affordable providers individually elsewhere. Also, when I called UW to say I’d had enough of the month of back and forth over the sim they still hadn’t sent to me, and that I found another provider for my sim, they agreed not to bill me for this months phone usage (because I never actually received a sim to use), but I’m still going to get billed for next month because of their cancellation policy! Tried to coerce me over the phone into accepting their offer to send another sim to me to validate the expense of a months subscription, but point blank refused to null the charge for what I don’t have (and frankly no longer want). Wasteful and ridiculous. Save yourself the hassle and go with ANY OTHER PROVIDER.