Pedal assist works but throttle doesn’t

Posted by Guardiiann7@reddit | ebikes | View on Reddit | 8 comments

So I have a Macfox-M20X mini swell and I've had it for a little over a year now and my throttle has stopped working completely. It didn't happen out of nowhere though at first I would get a small (!) Error on the screen meaning nothing worked even the pedal assist but the error would go away on its own in a minute or two, this happened for a few weeks. Then one day it stared accelerating on it own without me even touching it, it did a full backflip as I turned around to close my garage, then finally it just stopped working including the pedal assist. So I tried 2 different throttles from Amazon and all the volts and stuff matched up but when I plugged them in they still didn't work but they would get rid of the error code and make the pedal assist work, so after a few weeks of googling and trying to contact the company I found that no one else on the internet has ever had this problem, and the company didn't have a replacement throttle or any idea what went wrong. Help