It got terrible reviews as well. Is it better to pay in person? Maybe offer cash? I notice many don't have phone numbers on the Trip Advisor /Booking/Hotels.com pages. Maybe this is a stipulation of the website so the traveler just hopes for the best and books online not really knowing what it will be like? So often people remark how the place looked nothing like the rooms. When I've traveled extensively before I never, ever paid for a room without viewing it first. That just seemed insane.