Rebuilding default user account for Server 2019

Posted by byrontheconqueror@reddit | sysadmin | View on Reddit | 7 comments

I tried copying the default user account from a working Server 2019 of the same build, but that doesn't seem to be working. I copied all of the contents, including hidden files, from the c:\users\default\ from the working server to the non-working server. If I copy the local admin account to the default user, everything appears to work as it should, but I don't know if that's a good idea. Is that an alright thing to do? Is there something else I should be doing to copy the default user?

I am having some weird issues with two of our Citrix VDAs with MS Office not getting a license. I tried logging directly onto the server, locally, with my user account and noticed the start menu would not open. I deleted the local profile and tried again and the same thing happened. Any user that didnt already have a profile on the server is facing this issue. That's how I sort of narrowed it down to the default user profile.

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BlackV@reddit

I tried copying the default user account from a working Server 2019 of the same build...
... Is that an alright thing to do?

what, just no

office not getting a license I cant see a single way that was related to the defult profile

the start menu is a seperate issue

but why waste your time here itll be a very messy issue to troubleshoot/fix (er.. imho I guess)

wipe the machine and start again, they should be pretty disposable

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byrontheconqueror@reddit (OP)

should be, but it would involve another team, so that's would require at least a few weeks with the way things work here.

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BlackV@reddit

well that's a call you're making without actually checking

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byrontheconqueror@reddit (OP)

Nothing that needs to be checked. It would require paperwork. Paperwork can only be filed on Tuesdays for the following week and is required to have a one week lead time before any changes are made, so 13 days before anyone will look at it.

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Ok-Market-7955@reddit

Just to add my 2cents I had taken over a 2019 RDS server where new profiles could not use the start button. After weeks of trying to fix it I ended up just deleting and making a fresh one. If I did this from the start boy I would’ve saved a lot of time.

Look at your firewall event log I recall this being an issue for the start menu for a lot of people.

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BlackV@reddit

.. that is, well a process alright

but fair enough, put in the request, then move onto other work or carry on trouble shooting