Wrote 20 knowledge base articles this week

Posted by Ragepower529@reddit | sysadmin | View on Reddit | 31 comments

Been feeling super motivated recently I wrote 20 knowledge articles this week. Which brings me to almost 78 for the past month. I plan on doing a deep dive into AD DS tomorrow, and avd user profile / golden image along with conditional access policy’s.

On the other bring side 3 of them knowledge base articles I finished today I was able to use to knock out tickets in sub 5 minutes.

Unfortunately I still have over 400 groups left to document / remove / archive along with almost 60 intune policies to breakdown and decipher, not to mention figure out 50+ enterprise applications and if they do anything or why are they linked.

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Grandpaw99@reddit

Any chance of a link to the Sharepoint so I can read them?

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sfc-Juventino@reddit

Congrats to you.

Know that nobody will ever read them. But as soon as someone fucks up, you can just point to them. Make sure that everyone knows that they exist or that will be everybody's get out excuse.

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Reverent@reddit

I write documentation so someone stupider than me can follow the documentation.

Someone stupider than me is me in 6 months time.

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KindlyGetMeGiftCards@reddit

You are very wrong, I read my own KB's or instructions, not because I don't know it, but because I don't want to relearn the lesson why I made the doco in the first place. Some of us actually RTFM, others whine like a chihuahua on heat, which are you?

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Intelligent-Magician@reddit

Same. I don´t write KB´s for other, it´s mostly for my future me .

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RatsOnCocaine69@reddit

I do both, actually

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ellerbrr@reddit

Agree. And as I get older I don’t remember everything so good no more. My own docs save my butt. And my personal OneNote is a godsend - my book of knowledge accumulated over years.

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sfc-Juventino@reddit

Yes, I agree with you. But you are missing the point - do others read what you write ?

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jmeador42@reddit

Exactly. Real admins document, not because they’re organized, but because they’re lazy. This way when someone asks you a question you can just say “there’s an article for that”.

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