Crimson Trace makes trash products with misleading warranties.

Posted by NolaTyler@reddit | Firearms | View on Reddit | 10 comments

Probably preaching to the choir here but do not be fooled by Crimson Trace's misleading "limited lifetime warranty" on the electronic products.

The warranty is actually for 3 years. That would be fine if they acknowledged that their crap quality lasers have a expected lifespan of 3 years but they won't. I've asked several different CS reps over several platforms what sort of lifespan should be expected but they most detailed answer I've gotten is "more than 3 years".

So of course the question becomes 'Why is it called a lifetime warranty if it's only for 3 years and you say your products last longer than 3 years'. Without fail when we reach this point of questioning CS because radio silent and stops email correspondence completely. I call in with the same questions and get told a manager will have to call me back with a answer, which of course never happens.

So the so called lifetime warranty is a LIE but they will try and placate you by offering "50% off MSRP for a replacement which is also a LIE because MSRP is already 2x standard retail pricing.

I can't believe I supported such a shit company for over a decade, please join me in sending a big FUCK YOU by spending your money with a company that actually stands behind their products and warranties.