The funniest ticket I've ever gotten

Posted by kikn79@reddit | sysadmin | View on Reddit | 537 comments

Somebody had a serious issue with our phishing tests and has put in complaints before. I tried to explain that these were a benefit to the company, but he was still ticked. The funny thing is that he never failed a test, he was just mad that he got the emails... I laughed so hard when I got this, it truly gave me joy the rest of the day.

And now for your enjoyment, here is the ticket that was sent:

Dear IT,

This couldn’t have come at a better time! Thank you for still attempting to phish me when I only have 3 days left at . I am flattered to still receive these, and will not miss these hostile attempts to trick the people that work here, under the guise of “protecting the company from hackers”. Thank you also for reinforcing my desire to separate myself from these types of “business practices”.

Best of luck in continuing to deceive the workers of with tricky emails while they just try to make it through their workdays. Perhaps in the future someone will have the bright idea that this isn’t the best way to educate grownups and COWORKERS on the perils of phishing. You can quote your statistics about how many hacking attacks have been thwarted, but you are missing the point that this is not the best practice. There are better ways to educate than through deception, punishment, creation of mistrust, and lowered morale.

I do not expect a reply to all of this, any explanation supporting a business practice that lowers morale and creates mistrust among COWORKERS will ring hollow to me anyway.