I wanted to share my frustrating experience with Tower Budapest to warn others, especially expats, about their questionable practices regarding deposit deductions. My recent rental experience has been nothing short of disappointing, and I think it’s important for others to be aware before engaging with them.

Here’s what happened:

Cleaning Charges: Upon moving out, Tower Budapest demanded payment for both “basic cleaning” and “deep cleaning”. While the owner supposedly covered 200 HUF per square meter for “deep cleaning,” we were charged 750 HUF for “basic cleaning.” How does it make sense for deep cleaning to be only 200 HUF more expensive than basic cleaning? This seems like a clear attempt to double-charge for services that should have been fully covered by the deep cleaning fee.

Lack of Transparency: When we asked for an official invoice from the cleaning company, they refused to provide one. Instead, they gave us a receipt from their accountant, which doesn’t offer any verification that a professional cleaning company was actually hired. We requested multiple times for a representative from the cleaning company to be involved, but they avoided including them in the correspondence.

After 3 and a half months after moving out of the apartment, we are still in dispute over deposit. The initial charge was 200k for cleaning and whatnots.

I want to emphasize to anyone considering renting through Tower Budapest: be extremely careful. Document everything, ask for official invoices, and know your rights under Hungarian law. We’ve learned the hard way, and I hope this post can help others avoid the same situation.