Lexus recall??
Posted by Emergency-Zebra-260@reddit | askcarguys | View on Reddit | 5 comments
Hey, there is a situation that i have bought a lexus in Norway which was imported from USA in 2007. Now I need a recall of IPM, but Norways Lexus say that it is imposible to do that because car was imported from USA and USA lexus is different thing from Norways lexus. Also it’s very strange because in 2010 there was done an EPS recall in Norway and then all was good, but now when I need a recall of IPM they say that it’s imposible and there is just one way to pay by myself. Someone had experience with that? What I can do in this situation? Is it true that they can’t do a recall if car was imported from USA to Norway? Also I talked with USA lexus and they said that it’s posible.
the_Bryan_dude@reddit
It's Lexus of USA's problem, unfortunately. Lexus Europe is a different entity. Does not surprise me at all they would require customer pay if they will even touch the car.
We got European Mercedes in SoCal at the dealer occasionally. We could not work on them. Can't get parts, and even the software is different. I had more access as an independent shop using aftermarket equipment. Mercedes USA scan tool does not work on Mercedes Europe's cars
Emergency-Zebra-260@reddit (OP)
Okay, but then why they were able to do a recall in Norways Lexus in 2010 the EPS recall. But now they say that they can’t do IPM recall. This fact is so strange. They say I can pay money and then they will fix it. The price is 12000kr. Maybe just they don’t want to fix it by the recall because it’s expensive.
IrritablePanda@reddit
Lexus (the auto manufacturer) was clearly was willing to pay for the eps recall but they are not for the ipm. The dealer isn’t making this choice, they do not work for free either way. Either Lexus pays them or you do for the work.
This is also an old car to do a recall on so different countries will likely only require paid recall programs after a number of years from new depending on severity of the issue. You are comparing to a last recall done a whopping 14 years ago. The us is pretty stringent on safety recalls because of fear of lawsuits. Trust me, Lexus or any auto manufacturer, doesn’t do paid recalls for any reason other than that they are legally enforced to.
Gatesy840@reddit
Recalls can be different region to region. The dealers in Norway may not be able to claim the recall to get paid by lexus if it's not active in Norway...
Call corporate, explain your situation. They should be able to sort it out if it's a safety recall
woosksha@reddit
Sell the car to someone from Balkans, skip the bullshit