Can't adjust screen brightness on my new build.

Posted by MrFrimplesYummyDog@reddit | buildapc | View on Reddit | 16 comments

Around the holidays I build a new system. The high points, in this case, are a RTX-2080Ti and a Acer Predator X27 bmiphzx 27" 4K UHD monitor. I can't say enough good things about how gorgeous gaming is (Far Cry 5 looks jaw drop gorgeous). The monitor is hooked to the PC with a displayport cable (I bought a 15' Amazon Basics one).

The issue is, I can't adjust brightness. I'm running Windows 10, and if I look @ display settings, for this monitor, HDR & WCG is turned on. It seems with that on, I can't change the screen brightness through Windows. OK, so let's try the monitor's OSD. It seems that on the OSD those 2 options are currently greyed out.

Generally it hasn't been an issue, but there are times when I'm tired that the stellar brightness is just too much for me when looking at a screen with a lot of white (say, Facebook).

The other factor which makes me think something isn't quite right is that if I try to use the windows snipping tool, anything I snip has completely blown out color, like someone has cranked the brightness up wayyyyyyyyyyy too high.

Help? Suggestions? I will be happy to provide any further info. I've done searches and it seems others have had similar issues (with other hardware) but I never saw any real solution.