Slow Steam Downloads for 5 years, even on new PC, tried everything
Posted by GoAbsoluteApesh1t@reddit | buildapc | View on Reddit | 23 comments
EDIT 4 - Sadly, probably the last one: Hi everyone, first of all thanks to everyone who dedicated their time to try and get me a solution, I appreciate you! However, in the end, I had to contact Steam support after countless failed solutions. As I mentioned in a comment, I hadn't asked Steam support to begin with, because I feel like they're either using bot-answers or some people, that barely read your message only to send you a link to their Connection issues-page. Sadly, that's what happened this time too. I did several replies to them being really elaborating, but in the end, they closed my ticket without the willingness to assist me further.
Here's the last 2 comments from the support ticket:
https://imgur.com/a/8Tex0yB
So, I'm guessing this is the end of the line for me. Probably something I'll never be able to fix.
If anyone, for any reason, have a suggestion on how I can contact some tech-dev guy or w/e from Steam, I'd be happy to hear from you! Feel free to PM me.
For the amount of people out there, who contacted me about having a similar problem, I'm sorry that I wasn't able to reach a conclusion for us...
Peace out
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EDIT 1: BREAKTHROUGH: Tried downloading something from a friends account, and I did it @ 113 MB/s no throttles what so ever - took 3 minutes to download Path of Exile - so the problem is apparently on my account. Hella weird.
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EDIT 2: Holy shit all the feedback, thanks a lot fellas!
So, let me update you on where I'm at right now:
- I tried going on my friends steam account, and downloaded a full game @ 120 MB/s no trouble, went to my own Steam account after, and had the same problem as always.
Then, I went on my laptop, logged into my account, and tried on that (With it using the wi-fi, only maxing out at 30 MB/s) also, no trouble.
SO, my downloads doesn't work on my pc with my account.
My friends accounts downloads works on my PC.
My laptops downloads works fine on my account.
How does this make any sense? So, the logical answer would be that none of my disks apparently can handle 1000/1000 internet for longer amounts of time.
But then, why would my friends account work on the very same pc????
Just for good measures, this is the Nvme SSD I have steam on and stores my games on:
WD Blue sn550 nvme ssd - 1tb
I posted this as a comment in the comment section, if anyone can make any sense of this please reply on that comment, thanks!
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EDIT 3: Update from Steam - 12/20/2022
So, as I feared, Steam shook me off with a "please try all steps on this FAQ Slow connection page [https://help.steampowered.com/da/faqs/view/5AC5-8056-E88F-F3FF]" which I obviously haven't tried at ALL after 5 years :\^) Lol, ofc I have, several times. Stating that I've had this problem for years and tried everything I could find on the internet including their help section didn't seem to make Ella from Steam support less confident that doing it again might fix it.
On top of that she had the nerve to end the message with this: https://imgur.com/a/IyprtUi (Telling me that I can't borrow my friends account to troubleshoot my own xd - oh well, rules are rules)
In response I wrote a long-ass-answer, in my best tone (I'm doing customer service myself) and did a full on explanation on everything that works and doesn't, literally citing this whole post to her, and now, all I can do is wait for a response to that. Just wanted to let you all know - thanks for being so eager to help and find a solution!
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I'm literally about to lose my shit.
I KNOW this is a common problem, but please, hear me out - cause there is no way this is normal.
So, through the last 4-5 years or so the downloads on my Steam client has been so damn slow even though I have good disks and good internet. I've tried SEVERAL download regions, firewall exceptions, fresh installs, you name it. Everything.
THE PROBLEM:
So, whenever I start a download on Steam, no matter the disk I do it on, it starts high (Goes to 100 MBps) it stays there for a couple of minutes, and then it just death-drops to 0. Stays on 0 for a few minutes, then starts going up again, but it only stays up for some seconds then goes straight to 0 again. It proceeds like this untill the download is done.
The only way for me to finish a download of 30 GB in a couple of hours (Which should only take MINUTES with my internet) is to pause and start the download constantly.
Picture of the download im doing atm: https://imgur.com/a/9rtuPa1
It's only happening on Steam!
THE TROUBLESHOOTING:
It's been some years, and through those years I've literally squashed the possibilities of it being either my internet or my PC:
- In that span of time, I've lived 2 different places, with 2 different internet providers and 2 different upload/download speeds - so that can't be the issue - and for that matter, I've also had different ethernet cables (Yup, I'm that far out, that I'm questioning the cables)
My current internet is 1000/1000 Mbit/s running through a Cat7 cable.
- I've gotten a completely new rig (Besides graphics) - Win 10, 13600k CPU, new mobo, new ram and with 3 different disks (1 SATA-SSD, 1 nVme SSD, 1 HDD) - Steam itself is on my SATA-SSD.
And obviously with that new rig came a fresh Windows 10-install aswell.
- As I mentioned I've tried countless download regions, firewall exceptions, I've sucked the internet dry of potential answers, and yet here I am, several years later.
I'm starting to think this is a problem with my account, and not Steam. If anyone's got any magic solution or any suggestions at all, I'll be more than happy to take it.
Sincerely,
Your boi
m3hn0w@reddit
“I’m literally about to lose my shit” - username checks out. No idea about the rest but good luck.
GoAbsoluteApesh1t@reddit (OP)
Lmao, thanks my dude
Professional_Ad_6180@reddit
What kind of username is that lmao, i want to read the whole story
GoAbsoluteApesh1t@reddit (OP)
ATTENTION - BREAKTHROUGH: Tried downloading something from a friends account, and I did it @ 113 MB/s no throttles what so ever - took 3 minutes to download Path of Exile.
Where do I go from here? I guess the only thing to do would be contact Steam. Did anybody ever come across something like this?
notsureifxml@reddit
Are regional settings stored in the account profile? Your friends account might be accessing a local server and yours might be trying to access one like overseas or something if you ever messed with your region settings?
Total shot in the dark
Edit: can you choose server location in the download settings? Try changing it?
GoAbsoluteApesh1t@reddit (OP)
Yeah, I've tried just about all of the download regions
SilentSamurai@reddit
Wild. I assume that you could try 80 different potential Reddit fixes or contact Steam.
Electronic-Data-4092@reddit
Oh yeah, because Steam support is famously good at helping in these situations.
SilentSamurai@reddit
Better than using google search to comment on a 2 year old thread.
Electronic-Data-4092@reddit
Not as good as getting annoyed at someone making a flippant comment about something you said 2 years ago and taking the time to reply.
Should we keep doing this or...? 😂
SilentSamurai@reddit
Congratulations? Is that what you want?
What a weird reply.
Electronic-Data-4092@reddit
Suck a dick.
deleted_by_reddit@reddit
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Repulsive_Intern_648@reddit
Oh yeah, i've noticed the same issue. I'm finally getting to the fucking issue here. motherfuckers. Bombaclot.
The_Space_Janitor@reddit
I’ve had this same issue- you aren’t alone. I prefer console- but a lot of my friends moved to the “master race” PC where steam is steam and the only time you can’t play game like designed is on PC. What a total joke. Best of luck man
McChuggits@reddit
Run CMD prompt as Administrator and type
"ipconfig /FlushDNS"
Fixed it for me after trying everything else.
Bl4ckLine@reddit
Dude I had same issue for years...and I finally find the solution !
I have a 2Gbps connection and on other tools and sources I can download up to 220 Mo/s but on steam I was limited 50 mo/s...
I've tried everything...until today !
By changing priority of "steam" process to high...my download limit is gone ! And my CPU usage while downloading goes high now and allow me to download Up to 220 mo/s on Steam
Hope it helps you as well
Far-Telephone225@reddit
How can you do that?
Bl4ckLine@reddit
Into task manager, right click on steam process and set priority to High
harbaksh1@reddit
I think they removed this in the new windows
xxsenelsxx@reddit
I'm trying to download a game that's only 2gs and it's taking hours. I've also tried everything I just think steam sucks balls atp.
tripleconsonant@reddit
having the exact same issue. making me lose my mind.