PC loses signal while gaming. Only fix is to restart. When I do, it’ll either tell me that the display driver failed to start, or that the application was blocked from accessing the graphics hardware.
Posted by deleted_by_reddit@reddit | buildapc | View on Reddit | 110 comments
This is an issue that’s been going on for a while and makes gaming very frustrating, as sometimes it’ll go days without this happening, and then it’ll happen every time I launch a game. There is no specific game that it happens with. Under a different account that’s since been deactivated for unrelated reasons, I have previously posted to PCMasterrace to no avail; posted again there, still to no avail; and posted to techsupport where the only guy that replied told me to either buy a completely new computer (not buy new parts- buy a new computer entirely), or pay someone to fix whatever the problem is.
Here’s what I’ve tried so far:
-Uninstalling and reinstalling drivers
-Doing that again
-And again, because that’s practically the only solution given anywhere for problems like this
-Completely removed all nVidia drivers with DDU, then reinstalled them again
-Making sure the drivers are the latest edition available
-Rolling back drivers to earlier editions when that didn’t work
-I have checked all cables to make sure they’re secure and properly plugged in
-Reseated GPU and used different slots
-Underclocked GPU
-Removed overclock from CPU
-Let Windows Defender and Malwarebytes scan my PC (nothing found)
-I’m sure there’s a couple things I’m forgetting, I may remember later
It’s not a heating issue. I’ve checked temps up to when it crashes, and they’re fine, well within normal parameters (usually around 60-65c while gaming).
The only clue I’ve got is that sometimes, but not always, when it crashes I’ll hear the fans spin up higher than normal for maybe a quarter of a second, then spin back down. I don’t know if it’s case fans, GPU fans, or maybe even the PSU fan, as it happens so quickly. It’s a 650w PSU and I have a GTX 1070 and i5 6600k, so there’s definitely enough power.
My last resorts are to A) wipe the 2+TB of data on my PC and spend the next 80 years redownloading stuff or B) shell out hundreds of dollars to start replacing parts until it works again. Neither of which are really options.
CremeAsleep@reddit
If this thread is still alive, could anyone confirm if they have been facing this on Aorus Elite GPUs?
Maleficent-Dust-3632@reddit
I had the same issue and i found out the cable from the graphic card was burnt
Ravelord_Nito_@reddit
Have you tried using your integrated graphics, if you have them? That would at least rule out or in if it's a GPU problem.
fpsdr0p@reddit
Def. try this. Use the onboard display, and stress it with the lowest demanding game on your system for an hour or two. If everything is good then there could be a problem with your GPU.
Concerning the GPU, what is the exact model? Have you OC'd the aforementioned GPU? Are you the original owner? What is the model of ur PSU and is it a quality PSU?
Also describe your crash. Are you bsod'ing? experiencing a black screen crash with audio drivers still functioning or looping? is the pc still manageable after the crash without having to hard reset?
My hunch is telling me it's probably a failing GPU.
DeuceTwo73774@reddit
4 years ago but hope you can still help since there's not much info about my problem except what you said I have a black screen with audio looping or the drivers still work and I can hear the game. The pc is not accessible after the crash reboot is require.
Bodooken@reddit
I have same issue with RTX 4090... tried replacing cables, screen, used both dp and hdmi, i reainstalled drivers, reinstalles windows, nothing helps... now I gave gpu to a friend to test..
ToodlydooBuckaroo@reddit
Did you resolve your issue? I'm having the same thing happen with a RTX 4060ti.
Max_zzz1@reddit
You ever fix your problem? cause im having the same issue.
ToodlydooBuckaroo@reddit
I’m so sorry! I meant to respond to you. Yes I did figure it out, I had to change permissions on a software file; I can’t remember which but I can find it if you still need help!
Future-Juice-7589@reddit
if it isnt to hard can you try and find the said folder? been having this problem for almost a year now.
ToodlydooBuckaroo@reddit
This is what worked for me:
Go to C: Drive, Windows folder, System32 folder. Then find nvlddmkm.sys in the System32 folder.
Right click the file, click properties. Go to the ‘security’ tab and click ‘edit…’ to change the permissions to “full control”
Palmdiggity888@reddit
Any idea why I'm unable to change the permissions? Its greyed out for me
Queasy_Plankton_7372@reddit
same here
PsychologicalGoat744@reddit
Funny, I don't have that file in mine. But I managed to solve mine another way.
TriticumAestivum@reddit
it must be a Nvidia thing, I use AMD and I dont have that file either in my s32
potatofactory101@reddit
did you ever find the file? im on amd and still cant find the file
Careful-Sell-9877@reddit
I'm having a similar issue with my rtx 4070ti super. Not sure if it's a graphics card issue, power supply, or cpu issue.. I have a newer graphics card and cpu, but my motherboard is a slightly older model
Basically what happens for me is that if I start certain games and then remain idle for a sec or if I don't start playing immediately, the screen will go black and say 'no signal' and the only way to get the computer working again is with a restart. Sometimes, I'll still hear audio
Did you figure it out?
ToodlydooBuckaroo@reddit
Okay, in the system32 folder there’s a file called nvlddmkm.sys. Go to the file properties and under the security tab, change the permissions to “full control”. I hope this works for you! I never had any issues after doing this.
Careful-Sell-9877@reddit
I'm not able to change the permission for some reason. I can get to the page where it has them, but it won't let me click the box
ToodlydooBuckaroo@reddit
I did! It was such a weird fix. I had to change the permissions on a specific DLL file. I will try to remember which one and get back to you.
xTrapical@reddit
I am also having this issue. RTX 3080
Beijum@reddit
Same isuue here same card
PsychologicalGoat744@reddit
me too! im sooo mad, im selling everything!! >;(
VladimireUncool@reddit
Got the same issue with the same graphics card.
PsychologicalGoat744@reddit
I think I solved mine :D
Here:
I disabled my 3080 graphics card via the device manager, then I uninstalled it and made sure to check that little box that comes up in the prompt.
After which I restarted my computer, then did a windows update check, downloaded whatever it found. Then downloaded and installed driver 537.58 for my graphics card from Nvidia's official website. Making sure to select the driver from the 'recommended/certified' section of Nvidia's drivers.
Restarted my computer again, then did one last windows update check before jumping into my game.
And so far no praaaableeeemmmssss!!!! :D
Been playing for hours now, whilst before I could barely get 45 minutes to an hour in! :DDDDD
P.s.: Since doing this, I have left all of the driver defaults in the Nvidia control panel alone--for fear of facking up this sensitive beach lol. I also turned off Microsoft's 'Game Mode' setting.
DO NOT UPDATE FROM THAT DRIVER UNLESS YOU HAVE TO. AND IF YOU MUST, ONLY GO UP TO THE OLDEST, NEWEST DRIVER THAT IS REQUIRED.
VladimireUncool@reddit
Thanks, I will to disable the Game Mode.
I wasn't able to uninstall the graphic card because it automatically enables itself. Really hope this works. Fingers crossed!
PsychologicalGoat744@reddit
Let me know! 🤞🏿
Also, yeah. the graphics card will likely reenable itself unless you disable it first, before uninstalling it.
VladimireUncool@reddit
It worked well in a couple of days, but it has started to act up again. How was it you disabled the graphic card?
PsychologicalGoat744@reddit
What make is your PC? I also realized that overclocking (slightly) the CPU and RAM can help too!
I have a HP OMEN and use the gaming hub software to "intelligently" overclock my CPU, and I boosted my RAM from 3200 mhz to 3466 mhz.
VladimireUncool@reddit
Got one of those Predator Computers.
I've read about the problems and were only able to find problems with the 3080 graphic card. I've tried it all, but i think it's time for a new graphic card for me.
PsychologicalGoat744@reddit
Yeah, mine has been stable for months now but I dont trust it. I too will be looking at getting a new graphics card. Probably a 40 series, if not a 3090.
All the best. 👍🏿
VladimireUncool@reddit
Just to be completely sure, I think you know a lot more about this than I do.
It is a graphics card problem, right?
I just wanna be sure, so I don't accidentally buy something i didn't need.
Careful-Sell-9877@reddit
It might be a power supply issue or a cpu issue as well. There's no real way of knowing at the moment
VladimireUncool@reddit
I figured it out by some intense Googling. The problem was a small number of graphics cards that were released with an error that would basically short-circuit itself or something like that. I bought a new one and I’ve never had problems since.
VladimireUncool@reddit
Buy the 40 series. I found someone with a similiar issue on 3090 just now.
https://www.reddit.com/r/pcmasterrace/comments/tospwm/rtx_3090_signal_loss/
i haven't found anything on the 4000's.
Careful-Sell-9877@reddit
I have an rtx 4070 ti super, and I'm having the same or a similar issue.
If I start a game and then don't play it right away, my screen goes black, and it requires a total restart for it to work again. Sometimes I can still hear audio, sometimes I can't.
It's very strange
Fakyy-tecka-@reddit
Sounds like I'm having the same (or at least very similar) trouble as well.
Could you describe the solution more in detail as I dont want to mess sh up even more. Im absolutely zero IT guy
Fakyy-tecka-@reddit
Basically im following the steps,however i cant manage to install the latest Windows update.
It says ERROR – 0x800736b3
I did some hot fix I found online and now Im installing the update again, but its been stuck on 10 % for a while now.
PsychologicalGoat744@reddit
Hey,
Yes, it is okay for the graphics card to enable itself after a restart.
Are you still having trouble with your Windows update?
Fakyy-tecka-@reddit
Sorry for such a late reply.
NO, I don't anymore suffer from this trouble. I think I followed common sense, as well as your instructions. Then I reinstalled GPU driver with factory reset and made some startup changes to the game I was having most trouble with.
As we are aware, this might not be the final solution, however I have had like 4 hours of perfect gameplay already.
Thanks for your help!
PsychologicalGoat744@reddit
Happy to hear it. Yeah, there is definitely something wrong with the graphics card. But like you said, it can get you playing for now. :)
XJelly_KillerX@reddit
I know I'm very late to this but my pc has been fine for years until just now, it's starting to make my monitors go black randomly when I'm playing a decently heavy game or trying to just go through things, but for some reason I can leave a macro on a roblox game going for more than 24 hours and it doesn't do anything. I'm currently attempting updating my drivers. and as of right now only one monitor has signal when before they both did. And restarting was the only way to fix the issue once it has happened. my audio would stay working but my inputs through keyboard or mouse wouldn't do anything.
WhasianMan123@reddit
Did you ever find out what was the issue because that's exactly what's happening to me :(
MasterMarsupial7022@reddit
try disable c state in bios
Synesth@reddit
I have the same problem, but only happens on the first starup of the day. Go no signal on big game, then freezes and restart. If i still gaming afther that the GPU work fine. But when i start again the pc on a new day happens again.
MarkHTownsend@reddit
If you haven't found a fix yet or to everyone else having the issue, I just found out why mine was doing that too.
My GPU had a 108 hot spot but ran at 75c normally. This would cause the card to throttle and ultimately cut off to save itself. All I had to do was pull off the heat sink and apply new thermal paste to the GPU processor. Now it runs still around 72c, but the hot spot no more than 80c.
Give that a try.
_BatsShadow_@reddit
Man wish I could help that sounds really annoying, I’m sure one of the geniuses here can help tho, good luck dude
PsychologicalGoat744@reddit
they cannot :(
save us, brucey!!!! :'(
Next-Guess-2598@reddit
Still have the problem?
Conscious-Mistake-61@reddit
Yes help me pls
More-Ice8821@reddit
im late as hell but u may look out ur power supply. if u have a high demanding gpu but a power supply low in Wattios maybe thats the problem
Intelligent_Ask_2306@reddit
Did you figure it out?
Conscious-Mistake-61@reddit
It tried tightening the usb ports of the pc and monitor it works but sometimes it doesn't
Intelligent_Ask_2306@reddit
You mean hdmi?
TriticumAestivum@reddit
Bro, any solution? I'm having the same problem here.
redavader@reddit
I have the same problem and i think i have the same gpu but my pc is still not fixed.
redavader@reddit
I also got the same issue with a GTX 1660 Super I think and since I keep on restarting my PC is broken, and it's still broken until this day. I also don't know how to fix this.
Dazzling_Equal4884@reddit
Any update
Lil_Bogan@reddit
I had something similar with my old pc. The screen goes black, the fans spin up and I could still hear the game.
I later discovered that my PSU was faulty. I’ve also heard of making sure to check if the RAM is seated properly. Hope this helps!
cans_one@reddit
Same issue here with a 3090 - tried basically everything I've read here and around the internet with no luck :(
DrHank92@reddit
"Same issue here with a 3090 - tried basically everything I've read here and around the internet with no luck :("
SOLUTION: I had the same problem, also monitoring the temperatures, and my 3070 was reaching 85 degrees. I decided to open the card and check: thermal paste was almost gone, barely anything left... Thermal pads were worn out.
I bought some thermal paste, and problem solved!
Signal_Neighborhood6@reddit
I was having exactly the same issues with my RTX3080. I upgraded most of my other parts, waiting for the new launch this year. Luckily the motherboard is the same brand as my gpu (Gigabyte), and it installed a control center which had all the drivers I had missed since I installed my gpu (who knew, GPU has it's own BIOS). This fixed my crashing problem I had with earlier build, but introduced a new one - monitors losing signal when gaming, especially with UE5 games. Seems that one driver (LCD firmware) wasn't updated, for some reason I had to change my regional time settings to USA to get it go through. I noticed earlier that when losing monitor signal all my rgb would stay on even when powering off, and when I earlier tried to update the firmware the lights were also flashing. Before I made this connection I thought it's not an important update, after all I'm not even looking at the GPU's small LCD, but now it seems there was a connection between the signal lost and that firmware. I still have to test it more to be 100% sure, but first test are positive!
So, my advice - update ALL GPU's own drivers and BIOS (I feel so dumb, I've always thought that Nvidia drivers are all I need, didn't even know about GPU BIOS
cans_one@reddit
Hey thanks! Well I had no idea about the GPU bios ahahah damn. Do you have a link where I can check and download it? Seems like it might help me solve the issue here :)
Signal_Neighborhood6@reddit
Did you have any luck with this?
cans_one@reddit
I updated the bios via the Zotac website (sigh) and didn't get the chance to actually test my system yet:')
Signal_Neighborhood6@reddit
Hopefully it works! So you were running older BIOS (vBIOS I think is the correct term)? Be sure to check other possible updates they might have for your GPU!
cans_one@reddit
Sadly no luck :')
Signal_Neighborhood6@reddit
Oh damn... I was going to do a followup, since after my post I started having different problems aswell. So, I first thought that it can't be about gpu temperature, since it was below what is recommended (was sitting around 80C when gaming). First I tried lowering my GPU's clock to what the manufacturer states on their page (for some reason it is OC'd even above the boost clock they state out of the stock), this gave me somewhat good results - the crashes where not as frequent. So I thought it might have been power or heat issue. Then it got worse again (especially after time having PC on). So I downloaded Furmark, which gives gpu temp, vram temp and gpu hotspot. Well oh well, my gpu hotspot was getting over 100c aswell as my vram temp (according to Furmark). I decided trying undervolting, since I didn't want to try to rip my GPU apart or game case open (I just got the case, and have no idea about thermal pasting and padding a gpu :D ). Results were amazing - with just 0,75 undervolting (from the original stated boost clock value) my GPU's hotspot is around 80-85c when intense usage, gpu and vram temp sits around 75c. Games also run (atleast the ones I have tested) either aswell as before or better than before, because the gpu is more stable and is not throttling. And one good thing is that my pc doesn't sound like it is getting ready to lift off. Long story short - if you haven't tried it yet, try undervolting
cans_one@reddit
Thanks for the info! I was looking into undervolting but every time I tried I felt like I was doing some damage and stopped before actually doing anything / i think I don't have the basic knowledge to do that and every video on YouTube explaining it make it sound so simple that I end up trying and feeling dumb ahah - monitoring my temp I don't go over 70 while playing or using blender (that's my main thing actually) but the chip set fan is covered by the gpu (thanks Asus for the smart mobo design) so I start thinking that the temp issue for me is there :/
Signal_Neighborhood6@reddit
Download gpu-z or some other program that lets you monitor gpu's temperatures more closely. Undervolting (never done it before either) was pretty simple, basically I just followed one video and used MSI Afterburner. I didn't go crazy with it, didn't try to get to the "crashing point", and ended up undervolting -0,75 that gave me great results! Maybe I'll try being more extreme with it once I am confident my computer is actually working without constantly crashing/losing video signal :D
cans_one@reddit
Yes that is more or less what I tried, my main issue is that my MHz value is changing constantly making it hard for me to set a starting baseline:')
Signal_Neighborhood6@reddit
https://youtu.be/KPR06CxysMw?si=ssOz7kYFZ6BvLtFt This is the video I used as a guide btw
cans_one@reddit
ahah same one i found! Sadly my MHZ value is constantly changing and that is kinda stopping me
Signal_Neighborhood6@reddit
Quick update from my side (mostly if someone having the same issue stumbles on this thread): I've been gaming for a week pretty much trouble free, except yesterday I tried a game I hadn't played for a while (Squad). I noticed gpu hotspot getting quite high, and decided to see how high it gets on the main menu with no fps cap - it got over 100c (yikes). It didn't crash however, but not good. So I tried opening my case, gpu hotspot dropped to ~75c. So, airflow-issues clearly. Today I installed two 140mm Be quiet! fans on the top, and that seems to have fixed my airflow-issue. I set the boost clock value back to the 1905mhz (from 1845mhz), did some undervolting and gpu temp is around 60c with gpu hotspot around 70c. PS: one thing that I tried was playing with original settings, issue seems to be that even though boost clock is 1905mhz, the clock boosts to 2100mhz and after a while crashes (even though temperature seems good)
Signal_Neighborhood6@reddit
Maybe try lowering your boost clock before trying to do get the voltage value? I had my clock set to the said 1845mhz instead of the 1910mhz it was shipped with, and what I did was I took up several voltage values just to be sure that 1845mhz voltage was correct (1825mhz 0,9V, 1845mhz 0,925V, 1875mhz 0,975 f.ex) because it was still changing quite rapidly (atleast with Furmark I was running to get the values). With those I was quite comfortable to set the base voltage for 1845mhz to 0,925V and start undervolting from that.
Signal_Neighborhood6@reddit
And, I had that same (clock value constantly changing). After undervolting, it has been very stable! So, I guess it is throttling under heavy temperature and that is why the clock is changing so much.
Signal_Neighborhood6@reddit
What I did is I used the boost clock value Gigabyte stated for my 3080 (1845mhz, even though it shipped as 1910mhz), and took up the voltage value when the clock hit that 1845mhz. For me it was like 0,925V. Then I first tried lowering it to 0,875, it was stable, so I lowered it to 0,85
Signal_Neighborhood6@reddit
What I might try when I am comfortable is to use their oc clock value (that 1910mhz) as the starting point, but right now the games I've played have either run the same or better than before. And the temperatures have been good.
Signal_Neighborhood6@reddit
Sorry to "spam" you about this, but I really want to know if this works with others having the same problem as I did (I have trust issues with my GPU :') ). After my post, I've so far had one UE crash and one video signal lost incident when playing Stalker 2, on my older build it was pretty constant but I managed to get around that with the TlrDelay workaround (trying that with my new build to see if it makes it better). Otherwise, it's been pretty reliable, and I'm quite sure most games I've played have been way smoother and I've got better fps (Stalker for instance, it was quite all over the place fps wise before, now it runs stable 70+ fps everything on high)
Signal_Neighborhood6@reddit
Really depends which brand it is - my is Gigabyte's, so it would be from their website. Or could be they have a control center type of a software that lets you update through it (like GCC for Gigabyte). While at it, check all the firmware etc updates - I think BIOS was the root for my crashing problems, and the firmware update the root for my no signal problem. Delicate systems, it seems... I was almost giving up, tried everything (pretty much ripped the whole pc apart and put it together again), when it seems to have been a software issue
wolvAUS@reddit
Is your power plan set to high performance?
deleted_by_reddit@reddit (OP)
No, it’s set to balanced.
waflhead@reddit
This, set power plan to high performance, then go to the Nvidia control panel and under "Manage 3D settings" set the "Power Management Mode" to Prefer Maximum Performance. Please report back if this solves your issue.
InsidiaNetwork@reddit
Didn't solve mine. Mines weird sometimes it'll let me into the menu then I load a game and the moment it loads the monitor loses signal. Its only start the past week on my 3080ti. I've ordered a new dp cable to start narrowing down as this could litterally be anything like the cable, the monitor, the gpu or even the m.2 as that's were all my games are stored
Ginzeen98@reddit
Did you find out the issue? I'm guessing the GPU was bad?
InsidiaNetwork@reddit
It wasnt the gpu l, it turned out to be one of the 8 pin connectors on the psu cable where it had actually melted and burned a little, I swapped it out and have not had an issue since
Unusual_Mixture_778@reddit
What cable did you get I would like to know cause my monitor randomly loses signal after I play a game for 1 - 2 hours
InsidiaNetwork@reddit
It was one of the 8 pin connectors for my GPU, I had another spare so I just used that. But if it's happening just check your connections, in the GPU and the PSU just in case one of those pints has melted.
Ginzeen98@reddit
Huh I wonder what's wrong with mine. I can't operate my PC no longer than a min and then I will get a black screen with the PC and audio still running. Only had my 4080 for a year and a half😭. It's either the power supply or GPU but I think it's the GPU.
InsidiaNetwork@reddit
Mine only happened when I started gaming, I'd check all your connections and look at the Temps just before it goes to black. Have you tried a different monitor?
Ginzeen98@reddit
Temps are fine before black screen crash, in the 40s. I don't have another monitor but I doubt that's the problem. Every time I black screen my GPU fans go crazy. I never had any issues until Sunday out of nowhere. Very odd.
InsidiaNetwork@reddit
It's the exact same symptoms I had, maybe try swapping out the 8 pin power connectors for different ones if you can.
chiniloliopp@reddit
What's solved your issue?
InsidiaNetwork@reddit
One of the 8 pin connector cables (from the psu to the GPU) had burned out, luckily it was on the cable and not the GPU itself so I switched the cable and it's worked fine ever since.
Ok-Implement-8539@reddit
Bro i have the same exact thing, i found one of the pins almost completely melted, i switched them and it worked great for couple of months and now its happening again.
I've checked the pins and all of them look fine, i wonder if this was GPU related? mine is 3080ti as well
InsidiaNetwork@reddit
I haven't had the issue since and haven't really found anything about that particular issue. What PSU do you have just out of curiosity? I'm using an ASUS Thor 1000w atm.
Ok-Implement-8539@reddit
im using a coolermaster 650w, always knew its not it for a 3080ti 32ddr4 and i5-13 gen.
I swapped in an old 1660 and the issue doesnt happen anymore, its either the psu or the gpu is cooked, i should probably get a new psu
InsidiaNetwork@reddit
It's possibly the PSU, perhaps move up to an 850w just to be on the safe side.
Key_Attorney633@reddit
Thank you , it was exactly my case. PC was going dark once I run a game and the problem was with the disconnected 8 pin power connector.
InsidiaNetwork@reddit
When i inspected mine, the bad one had literally started melting. There must be a bad stock of those cables.
Ginzeen98@reddit
I got a new 12vhpwr cable for my GPU, people that had my issue did the same thing and it worked. In my case it worked too. A cheap easy fix. Looks like those things go bad after a while.
Oryan368@reddit
Solved my black screening issue. Thanks 5 years later.
PickleManAKASolenya@reddit
This solved my issue. Thank YOU!!!!
Expensive-Ad809@reddit
Can anyone help me with this? My pc is doing the same thing, I literally load up any game and it black screens and I have to restart my pc
kryxanthemum@reddit
just putting it here, for anyone including myself for future reference, gently remove the processor, wipe with fiber cloth and alcohol solution the area where there is thermal paste, re-apply thermal paste, re-seat the processor, download manually the latest driver for the CPU from the web, unpack in a folder, uninstall the old driver from device manager and reinstall from the location where you unpack the CPU driver.
shootingstarlux@reddit
I noticed my PC loses signal when the fans kick into overdrive
deleted_by_reddit@reddit (OP)
[removed]
paaaathatas@reddit
Bro, you're a lifesaver. Mine is alright now
Chance-Ad9164@reddit
What did he say?
Substantial_Focus212@reddit
Had the same issue with my 3090. My fix: reinstalled drivers and cleaned my pc inside. The front frame was very dusty. Now it flies.