Does anyone use New Outlook?
Posted by Standard_Text480@reddit | sysadmin | View on Reddit | 440 comments
I’m getting questioned why we haven’t moved to the “New” Outlook yet. Primary due to the fact it has work location settings on a schedule which I admit is pretty nice.
Some early users found missing features, no drag n drop, etc. personally I’m concerned that some reg fixes I used previously probably won’t work. Also it’s a baked in replacement of Mail app which gives me the ick.
Any arguments either way?
orbollyorb@reddit
It’s soo slow
w123burner@reddit
Seems to frequently use 1.5gb ram on my work laptop :/
Acceptable_Ad_2844@reddit
Don't switch!!! I made the mistake of testing in one of my computers, it is awful and it doesn't let me go back (there is a button, but I always get an error). I'm really considering formatting my computer just to go back to the old one.
jamesaepp@reddit
I've heard that new outlook is basically just OWA and doesn't have drag-and-drop (to say, save emails as eml files).
That's enough for me to not even waste my time.
TotallyNotKabr@reddit
I've been describing it as the built-in Windows Mail app with an Outlook skin.
It's just...awful...
GusFit@reddit
It's funny because it's really just a sad attempt to meet in the middle of the road where no one wants it. Some people prefer the original Mail client due to it's cleanness and simplicity, others use outlook for it's features and being business oriented.
Quadgie@reddit
It shares code with OWA, but functionality has improved dramatically since even 6 months ago.
Drag and drop of email to save an EML file works fine now, as does dragging an attachment directly to a local folder etc.
I still use classic Outlook for certain tasks, ie group management, but I ended up testing “New” Outlook on a new machine and decided to daily drive. It’s working very well for basic tasks.
Is it different? Yes.
Is it faster or more efficient than the old Outlook UI in some ways? Yes.
Is it worse in others? Absolutely.
But for those basing their opinions on just their experience with Outlook via web browser or a prior test - Try it again at some point. It’s not perfect, but if the development pace continues (heck, even if it slows down a lot) the additional shortcomings will quickly disappear.
The only major area of opportunity I see them not being able to address are the COM Add-In or VBA support.
habylab@reddit
How is it worse or better? I see complaints, but no pros or cons list.
elementfx2000@reddit
A major missing feature that I noticed was no pst support.
Even in owa, you can save an email as an eml file. I don't think drag and drop works, but that's not a big deal to me.
Cutriss@reddit
This is the logic that permitted Microsoft to force switch me over from Windows Mail on a DAILY basis.
Yes that’s right, if I want to use Windows Mail, it will now start New Outlook and then force me to wait until I can hit the button in the Help menu that says “Return to Classic Outlook” (because the menu options load dynamically and move this button around a few times on load). And then it launches Outlook (which I never asked for) and finally I can load Windows Mail.
And now I’m good until tomorrow, when I have to do the same thing.
Valdaraak@reddit
It also sucks at contact management. You know how current Outlook lets you import a list from a CSV and choose to merge, ignore, or create duplicates? New Outlook will still let you import a CSV list of contacts but you have zero options for handling duplicates. What does it do if it encounters a duplicate? It creates a duplicate.
voltagejim@reddit
man I finally got approval to move our system off of Novell/Zenworks/Groupwise and to O365 and been telling people how much btter Outlook is than Groupwise...Now I'm not too sure
Valdaraak@reddit
Current Outlook is fine. New Outlook is the issue. Luckily, Microsoft realizes how terrible it is, which is why they pushed their support end date for current Outlook to 2029.
No-Drink2529@reddit
Which version Office 2021?
TaliesinWI@reddit
Which unfortunately means they don't need to make new Outlook not suck until about 2032 or so.
GreyBeardIT@reddit
But there will likely be an Outlook 2026 that sucks in new and unexpected ways and somehow has compatibility issues with itself.
Every error message will be, "Got me, man, call the IT guy, because this non-error message will tell him about as much as it tells you about why this failed, but he has to stand there and take shit over my garbage." (paraphrased)
Practical-Alarm1763@reddit
Novell Groupwise? What the fuck? Lol Didn't that die over a decade ago?
voltagejim@reddit
yep, good ol local government haha
Practical-Alarm1763@reddit
Local government is way better if it's internal IT. The main thing that sucks about local government jobs is getting funding for anything. You're stuck supporting old terrible crap that's falling apart. Also if your support extends beyond public safety supporting law enforcement or fire departments, this is where it is annoying imo. Working with squad car CAD systems, 5G connections on fire trucks and ambulances, or getting called in after hours to fix the finger print computer so they can book someone that got arrested for a DUI over the weekend are experiences I never hope to encounter again.
voltagejim@reddit
hahaha dude you just summarized my exact job! I deal with the squad car laptops, the software they use in the jail and justice center, SQL reports, and other help desk stuff. I am getting more and more responsibilities though.
And yep funding has been a HUGE thing. Badge access system superterms and readers are 20 years old, most cameras were very old and got them replaced this year with IP cameras.
People complain consntantly about how slow CAD/JMS/RMS can be (they have to wait 15 seconds sometimes for a module to open up). I try to explain it all goes through the network to the server these programs live on so there will be a delay.
Couple Getac laptops where I am constantly fighting the 5G to read the Verizon SIM.
But all in all I gotta say it has been the best job I ever had. Hours are very flexible, and 95% of the users are an absolute pleasure to work with, and just updating a drive on their PC they think you are a god.
And funny enough I got called last night from the jail saying they could not enter an agency number on the fingerprint machine, and so it wouldn't let them continue to book in. I asked them to please try a reboot and wouldn't you know it, they can type it in now haha, but yep I do get after hour calls about cameras and Livescan machine
duncansmydog@reddit
WTF bro! Novell Groupwise is still a thing? You just sent me back to 2002 lol
GreyBeardIT@reddit
You'd be surprised how much ancient gear is still out there.
A year ago, a compaq DOS machine in a friend's machine shop died. It did a very simple, but important calculation series and it always just sat there and worked, so why worry?
It had a Conner brand HDD installed. Conner went away in 1996. lol Ultimately, the mainboard died, but the drive was just fine.
It was all replaced with modern hardware and now runs that little app in a DOSBOX set to fullscreen and it works just fine. To them, its the same thing with a new keyboard.
10+ years ago, in a hospital Micro-Lab, I learned that a critical machine was run by a PC with Windows 3.11. I shit you not. I took it upon myself to call them and suggest that maybe, just maybe, they might want to send a replacement, since it was a leased system, critical to micro-biology in that facility and frankly, had already done it's part. Let's retire this as a controlled switch over, instead of, when it's broken. Again, this was a hospital. smh.
realdlc@reddit
Sounds like a Voicewriter. I used to work on those! Blast from the past.
GreyBeardIT@reddit
Knowing them, it's likely still in use today. :)
casperghst42@reddit
It’s still being supported and developed. Still the most secure solution out there.
n3rv@reddit
there are dozens of us!!! Nice to meet you guys.
casperghst42@reddit
I still miss Groupwise a decade later, at the company they forced moved people off Groupwise in 2015 - only people who still use Groupwise is people who support or develop it. I’m no longer working there.
Outlook lack so many things, from GW I especially miss the search in a search result and the archives.
KaptainSaki@reddit
Yeah the whole things feels like it was two interns summer project, but at least they got rules working now
Valdaraak@reddit
Good ole "agile" development. Make a minimum viable product, push it out, and add shit to it later.
If what you're releasing is worse and has fewer features than what it's replacing, you fucked up. End of story.
KaptainSaki@reddit
I know what you mean, I once took over a project that was already way past release date.
The previous dev said it was almost ready and required only some e2e testing. It was actually hot mess and nothing worked.
We ended up fixing bugs and rewrite the worst parts for a year before we were forced to release it. It was still worse product that it replaced and the old one was really bad too. Had to ship it with scrapped features and still some bugs in it...
Should have started it from scratch, but we didn't know how bad it was and management told not to rewrite as it would take too much time.
They are still fixings some of the bugs and adding original mvp features.
Glad I changed company soon after. Wouldn't even dreamed of a better team than we we have now.
TapTapTapTapTapTaps@reddit
How many times are you doing this for 1 person?
burnte@reddit
It is. It's the website in a wrapper just like New Teams. It's all just Electron.
Quadgie@reddit
No. They share some common code, but it is not the website in a wrapper.
burnte@reddit
It really is. It's got extra extensions, but if you browse the code on your local machine, you can prove it to yourself.
Quadgie@reddit
I do understand the shared codebase.
The issue is that a lot of folks have tried Outlook's web experience (or maybe even have installed / used the PWA version), and their commentary on New Outlook is based entirely on that.
The extensions and local/native integrations are the difference.
New Outlook is not perfect, and I prefer the classic Outlook experience for certain tasks. Some due to muscle memory, but others due to glaring deficiencies (or complete omissions) in the new product.
Some of the criticism of New Outlook in the commentary on this Reddit post is valid - but a large amount is either outdated and no longer valid even in the web or PWA version of Outlook, or is something that the wrapper + extensions environment specifically addresses.
A lot of folks seem to view it as just whatever they experienced with Outlook in their standard browser of choice, with zero functionality changes or improvement, and a baked-in Chromium-based browser.
While a portion of that is true (baked-in web rendering engine), there *are* functionality differences and improvements provided by the "wrapper". It's the shim/layer that allows native Windows integration, above and beyond what the standard website (or PWA) can provide. The final end-user experience is enhanced and different due to the functionality provided by the wrapper, and a lot of folks are incorrectly interpreting what they've read or know of this to think that it's just a web browser and not providing that integration / functionality improvement.
Summary - a lot of information is being thrown out there regarding limitations with 'New Outlook'. Some are specific to the website (or PWA) and not the 'New Outlook' app. Some are referencing issues or deficiencies that were true at some point, but have been addressed along the way. There *are* legitimate issues being brought up as well (as I mentioned, I do use Classic Outlook for some tasks) - but sadly there's a ton of confusion or misinformation being thrown out there as well.
burnte@reddit
Thank you for repeating what I said.
Kardinal@reddit
It's absolutely not electron and it's absolutely not just the website in a wrapper.
burnte@reddit
It's not electron, but it IS the website in a wrapper, with added features.
Fragrant-Hamster-325@reddit
I don’t think it’s Electron anymore. I’m pretty sure the point of New Teams was to move away from Electron and onto WebView2.
burnte@reddit
You're completely correct.
canadian_sysadmin@reddit
I've been using OWA for about a year and really like it. The speed/stability gains alone are worth it.
But yes we have some users using new Outlook (which yes is largely the same as OWA, feels 95% similar), and for some power user tasks, it is missing stuff. For some people, this stuff is key to their workflow.
As long as Microsoft leaves old outlook around for a while, it should be OK. The problem is we have lots of users where it's basically forcing them into new outlook, and not letting people revert (the option is there but never works).
jamesaepp@reddit
I can't fathom what this means. What speed/stability is there to gain exactly?
canadian_sysadmin@reddit
Old outlook is pretty slow, especially once your mailbox starts growing. It doesn't usually take me very long on a new PC where I just random outlook freezes for no particular reason.
OWA-PWA is basically as fast as Gmail. Takes 2-3 seconds to load and then everything is super snappy. Virtually never freezes or crashes (about as often as Chrome does, which isn't very often).
It's one of those things where at first you don't necessarily notice a big difference, and then you go back to old Outlook and you're like 'holy shit this is crazy slow'. Kinda like moving from a PC with an HDD to SSD. At first it's similar, but when you go back you realize how slow it is.
Kardinal@reddit
Classic Outlook takes a while to load for me but is vastly faster for nearly everything than web Outlook. Native code will almost always run faster than web code. No, always will run faster.
Read all of this before reacting.
Web outlook, like Gmail, gains speed by losing massive functionality. I can't do a quarter of the things in Gmail that I can do in Outlook, and New Outlook has about half of the functionality of Classic Outlook.
Most people do not care because most people only use about a quarter of what Outlook is capable of. I am an extreme power user of Outlook. I memorize Outlook shortcuts and use them every few minutes. I use features no one else at my company has heard of (maybe I exaggerate there). And Microsoft knows that most people don't use weird features like Quick Actions and control shift Q and viewing multiple calendars laid over each other and six shared mailboxes and archives etc... So they don't focus on those and focus on making the features most people use, work. This is reasonable.
But it does mean New Outlook is not as fully featured. I know that I will have to leave my beloved Classic at some point and that by that time, New will be much better and possibly on par. But I doubt it will be objectively faster for a given operation. No more than the web interfaces are faster than the MMC interfaces.
canadian_sysadmin@reddit
Yup, bingo. I agree Outlook desktop is much more fully featured, I don't think anyone would argue with that. But I'm in the 95% of people who don't do much beyond basic email and calendaring.
Speed wise, I'd agree desktop Outlook can/should be faster, but that hasn't been my experience in the past few years. I think two of the big contributing factors are PSTs/OSTs and (Windows) search, both ancient relics. We've converted tons of people to OWA/PWA and it's been universally hailed (by power users) as 'massively faster'. So I guess we'll agree to disagree to an extent there.
But yes new Outlook is still missing a lot for the 5% power users and that's still a problem.
FlimSmable@reddit
I'm in a test group to evaluate and that would be a show stopper for me. I'm always asking for .eml/.msg files for header information, so I had to test.
I had no problem with drag/drop from Outlook (New)
I did get a warning about malicious files, etc, and the download window popped up as if it was saving to the dl folder, but it's on my dt in the dt folder.
All good
jwrig@reddit
Drag and drop, and save works fine. Microsoft also has a header analyzer add-in, as well as an offline app for it too: GitHub - microsoft/MHA: Message Header Analyzer Add-in For Outlook
No_Maintenance_7851@reddit
You can right click and save to get the .eml. Its the only way to read message headers.
I am starting to prefer it over the old Outlook though its definitely still missing features.
TapTapTapTapTapTaps@reddit
eml is Mac anyway, did they get a new client?
rodeengel@reddit
eml is the extension for saved emails.
TapTapTapTapTapTaps@reddit
Not on Windows from Outlook “old” client, it’s msg
rodeengel@reddit
Classic Outlook was msg. Outlook 2016 is eml and New Outlook now supports eml, it didn’t originally. Thais not to say that Outlook 2016 couldn’t save as msg.
TapTapTapTapTapTaps@reddit
Is outlook 2016 the Mac version or the “new” outlook?
rodeengel@reddit
Outlook for Mac is the Mac version. Outlook pre 2016 is classic Outlook, sometimes called Outlook 2010. 2016 Outlook is the one with the switch to use new Outlook.
I have seen classic Outlook referred to as Outlook, Outlook 2016 referred to as new Outlook, and new Outlook referred to as “new” new Outlook.
There is also a new Outlook preview that I have seen show up. The icon has “pre” on it.
devloz1996@reddit
Just did a test. You can drag email files in and out of New Outlook. Dragging out triggers typical Chromium download warning though, so you need to confirm before it shows up in the folder you dragged it into. Even if it's not great, I suggest toying with it for a bit.
sneaky_dangernoodle@reddit
Can't drag into a browser window though. We use service now and often have to attach EML. Have to drag to desktop then drag from there to SNOW. Huge PIA
Upper_Brief2484@reddit
I would call that an improvement. Anyone giving me eml files is getting laughed at and asked for plain text.
ImpossibleParfait@reddit
It's coming whether you like it or not.
AspiringMILF@reddit
it's more than a wrapper for owa but not much
voxnemo@reddit
They can get everything they want from the Web version launched as an app. It is pretty much the same thing and just as limited and janky.
Emails get stuck on sending all the time. Attachments, both sent and received, are more frustrating to deal with. ICS files and VCS files are not able to be handled. Overall a regression in functions and stability. We treated it with a group for 90 days and even the ones that wanted it went back.
NoodlezTheZombie@reddit
It's missing a ton of stuff. Every time I try and find a setting,I have to revert back to the old version. I don't really understand where they're going with it.
prest0x@reddit
It is widely despised at my workplace. The people that haven't switched back to Old Outlook just don't realize how shitty New Outlook is.
Rubcionnnnn@reddit
I remember when it was first released it didn't support Exchange email accounts. Like wtf is even the point?
apandaze@reddit
It's a glorified Chromium internet shortcut that doesn't display the URL in the windows by default. You could create your own sort of thing in Chrome before, and this feels like Microsoft - again - trying to push Edge down all our throats.
devloz1996@reddit
It uses WebView rendering for GUI, and shares assets with OWA, but it's definitely not a glorified shortcut. I'm not saying it's a great app, but I feel this must be pointed out.
apandaze@reddit
Fair. Outlook is popularly used across US businesses. Changing the shortcut used to open the app to an Edge web viewing handler is like taking the glory of the old app and turning it into something it's not.
devloz1996@reddit
No, no. New Outlook is a local app, even if the technique could be considered weird. If we generalize a bit, imagine packing Nginx+PHP+SQLite+WebView into a single package, having WebView render 127.0.0.1, and making the App use API to fetch remote data, instead of fetching the entire app every time the page is refreshed. It should be a bit faster and MS servers can enjoy smaller load as well.
It has everything to do. WebView is the fragment of Edge Browser that... views the web. It's lacks the code responsible for outer GUI and the "smart" things it's trying to do, plus it has some native bridges to the operating system. It's... Electron.
Nothing. Most dev teams nowadays would probably put less focus on doing native and more on removing the "web lag", so that their apps could work without giving a damn about the OS it's running on.
mrbluetrain@reddit
I have used it for 4h and I think it is a turd. Ugly UI and seems to take up a lot of resources. Was hogging like 15-20% what I could see.
Maybe the worst product MS has produced in recent times???
fishter_uk@reddit
Inability to have a shared mailbox's folder in your favourites.
Attachments don't download to the local machine until you try and open them.
Two reasons I wish I hadn't "upgraded".
Ahindre@reddit
This was the biggest annoyance for me; I have a couple folders I monitor on other mailboxes.
You can switch back (the old one should still be installed unless you removed it).
No_Tradition5608@reddit
this feature will come
https://www.microsoft.com/en-US/microsoft-365/roadmap?filters=&searchterms=388913
Ahindre@reddit
Good to see, I’ll probably switch back over when it comes. I have no other major gripes.
No_Tradition5608@reddit
Look here:
https://www.microsoft.com/en-US/microsoft-365/roadmap?filters=&searchterms=388913
jwrig@reddit
You can right click on an un-opened email and save it as an eml now.
throwaway997918@reddit
The impact of the favourites thing, is that anyone whose job it is to monitor mailbox queues, act immediately upon receipt and keep the unread item count as close to zero as possible - the new Outlook is an abomination.
That means anyone monitoring e.g. counterparty messages about failed settlements in a bank, monitoring remote industrial machinery, anyone monitoring legacy IT and OT which only has SMTP as its means to communicate with the world, a legal or compliance helpdesk where an actual human has to respond immediately, mailboxes with incoming lab results in a hospital setting, and many, many other use-cases.
Turning on the new Outlook is currently an operational risk because Microsoft has drunk on Cool Aid, has fired their QA and QC departments and replaced them with telemetry, Big Data and "AI" instead.
per08@reddit
Not defending new Outlook here, but there are other IMAP/SMTP compatible email clients out there, and unless there's a super strong reason why email Inbox monitoring must be used, shouldn't these kinds of workflows really should be in a ticketing system or CRM?
juandantex@reddit
It is arguably easier to configure and automate STMP emails than using some random CRM software. Also, think about the cost of migrating all the workflow and buisness process.
thejimbo56@reddit
The shared mailbox thing is inexcusable.
hachi2JZ@reddit
my incredibly entry-level job requires me to do 2 things with outlook and this is one of them. 🙃 old outlook for me, always
RealBlackwasser@reddit
How does the most updated app configured prohibiting the editing of a subject line for incoming emails. That to me is one of the bigger ones. I have found ways to accomplish a lot of what I do in the Outlook 21. But, embedding a subject line with no edit option, that is perplexing. We all get subject lines that are useless in determining the contect of a mesage. Many use the editable subject line to allow for expeditious scanning, filtering, sorting, filing; just overall improvied productivity.
timrojaz82@reddit
Tried it. Stuck with it for a few weeks hoping to find ways to work round its limitations/issues. Was more hard work than it’s worth so switched back.
habylab@reddit
What issues made you switch back?
Bane8080@reddit
We allow people to turn it on if they want to.
Some do, some don't.
thefpspower@reddit
Every week we have calls because something in Outlook is missing, 9 times out of 10 users enabled the new Outlook because new sounds shiny but then accounts and archives disappear and it doesn't integrate with existing programs that send emails to outlook pre-filled. It's pretty useless outside basic usage.
habylab@reddit
What do you mean by pre-filled out emails?
CodenameVillain@reddit
Our calls are usually for chunks of users calendars just missing in new outlook. Old outlook has it all, webmail has it, new outlook? 2 free hours when they know they're booked.
Bane8080@reddit
Our company isn't that big. 25-ish people scattered around the world, so while I have had that problem crop up, it hasn't been an issue.
anxiousinfotech@reddit
We're currently trying to get approval to disable it for the entire org, and we're using the mountain of tickets about things not working/missing due to the user enabling the new Outlook as justification.
JohnnyMojo@reddit
I've had the same issue. Multiple users have complained that certain things aren't working correctly in Outlook and I find that they're using the new half backed version. The "New" next across the icon should have never been approved. Too many people end up clicking on it thinking it's a new and improved version.
No-Drink2529@reddit
I removed the icon so they can't use it. I also disable Cortana and disallow websearch in the search box. FYI, Billy Gates is getting rid of private hosted Exhange environments and forcing people to Microsoft servers. Big Gov wants are emails and Bill "Covid" Gates will make it happen.
habylab@reddit
I get accused of being afraid of change for not using it. Meanwhile I was on Teams Preview for months as CPU wise it was a gamechanger for me on my old, slow laptop.
I can use the browser version if I wanted the "new" one. It doesn't add anything for me.
Stonewalled9999@reddit
We find it slow as tar and our rds farm really hates it. We should be using fslogix but are on UPDs (budget and time constraints one stone part time 150 users)
iamMRmiagi@reddit
Old outlook shits itself at 50GB mailbox.... new outlook will shit itself if the internet has a blip.
I like some of the new features, and now that eml files work, they're inching towards feature parity.
Hard to recommend it for 'pro' outlook users though.
No-Drink2529@reddit
Nah, you can expand the file size in the registry to 100 GB, beyond that is risky. Done it many times. They should be arhiving though.
iamMRmiagi@reddit
I've done this and regretted it immediately, but we had 5/6 users sharing it across timezones in realtime. was not fun and had too many issues in the first week...
Ahindre@reddit
I imagine most people will be fine but pushing this on executive assistants is going to be rough.
g3n3@reddit
I can’t use it because my employer tags external emails in the subject with ugly text so I have to rename it so I know what the meeting is as a glance. In new outlook you can’t adhoc rename a meeting.
Robdogg11@reddit
We blocked it. Infosec said it allowed users to bypass their controls for blocking personal mailboxes. Nobody complained.
Background-Dance4142@reddit
Wut ?
Intune policy blocks this and works for both old and new outlook versions.
jwrig@reddit
This is likely one of those "cyber decided this at one point, and we've never bothered to re-evaluate to see if it was still applicable." things
Mindestiny@reddit
Almost certainly a "someone read it in a reddit comment and didnt bother to test its validity" policy decision lol
Olitom1337@reddit
I’m getting on okay with it right now but I currently cannot open .msg files easily and PDF attachments flat out refuse to open.
Im_Dhill@reddit
No PST file support unless that has changed.
Wilfred_Fizzle_Bang@reddit
I'm surprised people still even use PST files!
No-Drink2529@reddit
If you're upgrading from IMAP to Exchange you need to export PST then reimport in Exchange.
tankerkiller125real@reddit
We banned PST files entirely in my org. The only exception of course is the email exports from Exchange Online. But we use a special PST reader for that.
rcwagner@reddit
What's the problem with PST?
tankerkiller125real@reddit
The biggest one for us is that we now deploy devices with autopilot, and user files are expected to be stored in OneDrive or SharePoint. People create file archives (when there's no need for it) and then not backing them up, forgetting about them during a switch to a new device, and then getting pissed a month later when they get informed that it's all gone because their previous device has been redeployed or sent for recycling.
Not only that but people will just keep filling an archive file with emails, and PST files tend to corrupt, or at least get into really bad shape at about the 15GB mark.
And then finally, what is the purpose of the PST? If it's just archives we have Online-Archives for that and if we needed something more solutions exist. For exports? Sure, but that's an IT function generally done for legal purposes done with compliance tooling, not something an end user deal with.
jazzy-jackal@reddit
Curious what PST reader you use?
Wilfred_Fizzle_Bang@reddit
Exactly the same here, always get the odd person asking how they archive emails. Checks mailbox size only 2% used of 100GB 🤣
cajunjoel@reddit
I wouldn't mind them. I want to download to a local file, all of my email. And I can't do that with new outlook. I have 14 years of email in the cloud. Searching becomes a problem when you have results going back to 2012, for example.
noodlyman@reddit
There are thousands and thousands of home users (and one person businesses) who have an archive of their family history and communications going back for years in PST files from old POP mailboxes, or archiving that the set up without really understanding it.
Whyd0Iboth3r@reddit
How can I avoid it when I use the fat outlook client?
RipRapRob@reddit
OST-file (offline cache) instead of PST-file.
GeorgeWmmmmmmmBush@reddit
I have to use it for migrating people from POP mail to exchange. I know…it’s crazy to believe some people still are using POP.
snikt_228@reddit
It's still what eDiscovery exports as
Pseudo_Idol@reddit
If eDiscovery would allow us to export directly to a new mailbox, I would be so happy.
me_frugal@reddit
I haven't heard the word PST files since Outlook 2K!
mj3004@reddit
So happy we don’t use pst files
MaxKulik1@reddit
Our org also does not use .PST files. The data and information we exchange is too sensitive to allow this. The only time we use PST files for for when we let an employee go or they leave. We will export the Exchange Mailbox and then backup their .PST files in case there is something we needed from it or in case there is an investigation/audit that may take place from that employee.
PhantasmaPlumes@reddit
This exactly. We migrated from an On-Prem Server about two years back, so a lot of users still have .PSTs from the early days when all management gave them was 5GBs of space that they still reference to this day - just like, old jobs, drawings and all. Been trying to get them to move more into the CRM for that key reason, but y'know y'know.
Im_Dhill@reddit
The exact reason my org still has them. Old heads won’t get rid of them
LRS_David@reddit
We system admins have a hard earn reputation of treating users as idiots. Most are not. They may not be computer wizards but typically are better at their specific job that we would be. And may way smarter than us except when it come to some areas of computer tech.
Personally if I tell someone they can't have a bit of tech I tell them why. In specifics. Telling them they can't have something because I don't like it is rude, arrogant, and will almost always lead to short and long term strife with the people we are supposed to be supporting in their jobs.
IMNERHO
eulynn34@reddit
Hell no.
I had one user turn it on, before I realized it was just there on everyone's computers without me asking for it, and it was a horrific piece of garbage software. I disabled it everywhere, and then he asked for it back. I literally asked "what's wrong with you? New outlook is SO bad!"
1215drew@reddit
Honestly I'll go against the grain here and say that I vastly prefer new outlook. My only gripe is that since its basically just OWA with a couple extra niceties, 365 Business Basic licenses should be allowed to use it. We have internal tooling for working with PST files specifically that helps when assisting and migrating clients, so the lack of offline features has not been an issue there.
furtive@reddit
I thought it worked with Business Basic, did that change?
1215drew@reddit
If the user has another Business Standard or Premium licensed account as the "primary" you can add basic license accounts to it, but the basic license account can't be the first one added.
SaucyKnave95@reddit
I also prefer the New Outlook. I don't drag-and-drop much, so that's not an issue, and we stopped supporting PSTs a while ago, so that's not an issue. My only gripe is with attachments and the built-in file handlers. I get WAV files from our VoIP PBX (Mitel Connect) and - this is very weird to me - I have to open the email in a separate window so that when I click the attachment, the little "downloads" windows (like what you see in Edge) opens up and displays the downloaded WAV file. Otherwise, clicking the attachment in the Preview Pane automatically downloads the attachment to the default downloads folder. This behavior has come and gone, and it's like this right now, which is pretty frustrating. But outside of that, I really like the New Outlook.
tehreal@reddit
Me too! Never have to worry about a huge pst again. And it's super fast. I was worried it would be slow.
bradsfoot90@reddit
I'm with you. The only annoyance for me is the lack of drag and drop for attachments. But honestly I'll forgive that for the simple fact that it's probably more secure to not be able to have that feature.
I was also pretty annoyed by the fact that spell check seems to only work for me when I'm working with a pop out of the email instead of it in the client. Again with a little bit of adjustment I prefer the pop out email now anyways.
PSTs always sucked in my opinion so I'm glad they're gone!
JDS_802@reddit
Drag and drop seems to work now without having to download the file first
djcptncrnch@reddit
I think my biggest annoyance is the spellcheck. I’ve been using OWA as my daily driver and can’t find a reason to use New Outlook when OWA does everything I need.
DEUCE_SLUICE@reddit
Same here, I strongly prefer the new Outlook.
Hug_of_Death@reddit
I think this sums up my own feelings quite well. But I found normal outlook so clunky and slow I was one of the people who tended to prefer the OWA for day to day email. It is missing some features but for my use case it’s a lot smoother of an experience and I think the same will be the case for most end users.
LitzLizzieee@reddit
exactly the same tbh. old outlook is so clunky and jank at the best of times, and i prefer the newer outlook for its responsiveness and fluidity.
devloz1996@reddit
The block on Basic users seems to no longer be in effect.
CrazyEggHeadSandwich@reddit
Last time I tested the new outlook, it did not support certificates for email encryption (S/MIME) which is a necessity where I work. Not sure if you use that at all, but a reason for not upgrading yet if you do.
ResinNation3D@reddit
Pretty sure it does. I tested that functionality for myself this week.
CrazyEggHeadSandwich@reddit
This is in the New Outlook? I don't see settings anywhere, seems like it's basically a wrapper for the O365 Outlook Web App. Can't seem to find the s/mime settings anywhere.
Mike22april@reddit
S/MIME isnt support in New Outlook on Windows. It will.m be in September uodate
Responsible-Slide-95@reddit
Our exec PA's insisted we turn it on for them despite us advising them against it. But no, they wanted the new shiny shiny. One hour later, they're back begging us to switch them back to Classic.
Sem0o@reddit
You can just delete the Outlook (new) in your programms panel. Problem solved. For me at least.
Key-Club-2308@reddit
i was done with the notification
BAdinkers@reddit
Falls short, but looks nice if you don't need the old versions' capabilities.
tectail@reddit
New outlook is basically just online outlook. There are some differences and missing feature that I believe make it worse. I recommend that everyone continues using the old version until they add in those features or force us over.
IndysITDept@reddit
I do not use it, because add-ons for my CRM and others do not work with the new version.
ILikeToPlayWithDogs@reddit
I don’t use Microsoft anywhere period. Life is a breeze and I get to deal with real problems each day that are actually solvable
Alapaloza@reddit
If you have a copilot license you need new outlook - so yeah
yaahboyy@reddit
For some reason if you are trying to export google calendars over to Outlook, it wont work on old Outlook, only the new one…dont ask me how long I spent figuring that out for my boss…
BryanP1968@reddit
It still doesn’t support PST files, so no. It’s been “coming soon” forever.
No-Equipment8494@reddit
We use S/MIME and new outlook isnt supporting it yet, long timeline for support as its still in “investigating” status
https://techcommunity.microsoft.com/t5/outlook-blog/the-new-outlook-for-windows-for-organization-admins/ba-p/3929169
KnotHanSolo@reddit
Call me a monster, but I've been running OWA for \~5 years now, never looked back.
mxroute@reddit
We've had complaints that it suffers from a problem that the Outlook mobile app used to suffer from (if it doesn't still suffer from it). If you configure an email account with it, and then change your email provider and configure new IMAP/SMTP servers, Outlook silently continues to use the old servers for a while with no indication to you that it's doing so. So if you change email providers, this new Outlook stops working for no less than several days and there's nothing you can do about it.
We did test and confirm this behavior.
jwrig@reddit
Yes, I get a consistent experience across my mac, my windows desktop, and the browser.
It took a bit for me to get used to the changes, and get around the missing features, but I'd say it is rare that I find a feature I absolutely have to go back into old outlook to do. The most recent was trying to fix an RSS feed, and I just decided to move it into a power automate task instead.
sapiensloth@reddit
From what I understand you can't open an. Eml file in it to view a download or sent email. Which would cause an uproar from our users. Not sure if that feature has been added yet though.
kaistlin@reddit
They added this feature a couple months ago. It was a deal breaker for a few of our users until then.
Standard_Text480@reddit (OP)
Tested dragging eml to desktop, triggers a edge download pop up with option to keep/discard. It can also open eml files now.
Nexus1111@reddit
New outlook is absolutely awful
NH_shitbags@reddit
Still lots of features missing compared to real Outlook, such as no support for mail merge. Also lots of bugs and incomplete functionality. Things like dismissing calendar alerts don't work properly. "New" Outlook isn't ready for prime time yet, just that most users are addicted to shiny things, so they want it. I'm using it daily for the most part, but some of our users are having to switch back and forth... at least that feature works, you can still turn off "new" Outlook and go back to the real version if/when needed.
hankhillnsfw@reddit
Mail merge is absolute dog shit when you compare it to a proper (and easy to configure) power automate workflow.
per08@reddit
I think new Outlook is Microsoft's way of saying to their customers, "Look, we have other tools in the Office suite other than Outlook and Excel, you realise?"
hankhillnsfw@reddit
Yeah for real. Powerautomate is a sleeper that people don’t realize. It is (moderately) easy to use when you get the hang of it and is so handy.
juandantex@reddit
Writing your own mail reader with C# is even more powerful that PowerAutomate. You can literally do whatever you want by connecting your C# software to different APIs.
Of couse this is sarcasm to point out how ridiculous your comment is. You can't have a perfectly well working software, remove features from this software, then claim you can replace the features of this given software by again another one more tool.
hankhillnsfw@reddit
Did I say any of that or are you just assuming / putting words in my mouth?
Powerautomate presents a more flexible and powerful solution to mail merge. that is all I’m getting at.
HertogJan1@reddit
you can actually run both at the same time if you undo the slide the new outlook app is still installed and both can be used interchangeably
Quadgie@reddit
This. I’ve been using the New Outlook for email and old classic Outlook for select tasks or group management etc
OSzezOP3@reddit
I use it simply because I know that our end users will have no choice eventually better get used to it now so your familiar with the layout and how to troubleshoot it.
pegglegg007@reddit
Cons: Can't pin shared mailboxes to favorites Can't open attachments with default app (Adobe) Can't edit Subject lines Advanced search is missing features
Pros: It's fast
I daily drive it.
AlThisLandIsBorland@reddit
We uninstall it and keep the current outlook from the 365 installer
uptimefordays@reddit
Yeah, it’s fine, I’m running it on macOS though so mileage may vary.
eblaster101@reddit
I use it because the search works.
TurboLicious1855@reddit
Are you having the issue where you search and if you click on an email, it causes Outlook to go not responding? Or a different search issue? Lol
LightOnSaber@reddit
Ive actually force myself to try to use it, and if I dont use ANY shadred mailboxes, it works for me day to day.
ApprehensiveRub6127@reddit
The new outlook sucks 100% imo, tried to use it several times but get frustrated eventually and revert back and now I refuse to ever turn it on again. Outlook on MacOS is better than that sad attempt on Windows. When it’s forced on people is when it will really cause headaches
billiarddaddy@reddit
Reluctantly.
jupit3rle0@reddit
DheeradjS@reddit
Switched over the moment I could. We never accepted abuse of Outlook in unsupported ways, so it was all pretty smooth.
ke1v3y@reddit
New Outlook has better UX, but old Outlook works better, like actually being able to forward calendar events
furtive@reddit
As someone who came from a Mac and wasn’t an Outlook power user/dinosaur I am used to the new interface and quite like it. All the important stuff is still there. It’s helped me move more of my licenses to Business Basic.
Valdaraak@reddit
No. I've tried it a couple of times and it falls flat. Current Outlook is supported for at least five more years. There's no reason to rush to a half-baked product.
archiekane@reddit
LTS over new AI rushed out test software.
USS_Frontier@reddit
Maybe I'm just a luddite, but I detest "AI". Sure, it's got it's legit applications, but MBAs want to shove it in anything they can.
CheeseLife840@reddit
Look we all went through this with the cloud. It's a fancy buzzword for someone's external server hosting your data.
Anyone who has spent time with AI knows it's current iteration looks cool but is half-baked under the surface.
AirTuna@reddit
That's why I like Apple's approach: theirs will be a reasonably unobtrusive helper, not a core product or service.
RotundWabbit@reddit
Yea, I'm done with Microshit. They keep trying to stuff their long hard sausage of progress down my throat.
TheBros35@reddit
Apple can be just as bad. Look at how they managed centralized updates on Macs for years (hint - they didn’t at all). The best option was to use a program called Nudge, which was a third party program that you pushed a config file to that didn’t actually manage updates - it just annoyed the shit out of users to update to the version in the config file by a certain date.
They recently released some sort of backend framework for MDM‘s to hook into, but my MDM just released beta support for that and I’m not sure how that works yet.
juandantex@reddit
I don't even know how someone manages to mention the word "Apple" in the IT industry, they are one of the worse players in that matter.
My company tried to use this brand for employees and it was lackluster after lackluster, their products are not at all focused on productivity.
Kr1ezZ@reddit
7ep3s@reddit
com add-ins
phillipjeffriestp@reddit
You mean the outlook.office.com wrapper?
me_frugal@reddit
I tried & revered back because it doesn't support dragging an email from my inbox to create a calendar meeting invite.
Ain't nobody have time to manually type an agenda out when Greg from dev ops already typed it out in said email.
No Thanks!
AshlarMJ@reddit
I don’t use new outlook because it totally sucks but you can drag and drop a calendar item. If you have the To-Do panel open on the right, you drag there. The problem is that it creates a meeting with everyone in the email by default. Not just an appointment for me.
Frogtarius@reddit
Looks nice, works less
KoalaOfTheApocalypse@reddit
Perfect summary.
Personally, I prefer function over form.
NaravniArtefakt57@reddit
Incredibly bad software, had a few users switch, the document system we use that sends links, the links sent from the old outlook to the new one, breaks the link, but not the other way around, so a bunch of people were unable to easily access documents, besides the fact that signatures havent transfered for most users, theres a horrendus lack of functions and i need to find that one tutorial on how to TURN IT OFF org wide, and hide the "TRY NEW" button
AshlarMJ@reddit
You can hide it using a registry key - HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\General DWORD: HideNewOutlookToggle Value: 1
You can do this with either a custom Group Policy or a login script.
KarmaCorgi@reddit
No because it doesn’t support S/MIME yet for some stupid reason.
Mike22april@reddit
KarmaCorgi@reddit
Yeah i saw that. But we don’t use it NOW because it didn’t already have it. And I really doubt it will be stable when it DOES roll out
Mike22april@reddit
Same doubts here. Supporting S/MIME is one thin. Supporting Smartcards, Yubikeys is another. Let alone split signing and encryption certs and keys
e2matt@reddit
I recommend to staff that they should rip the bandaid off unless they make heavy use of the features that are missing, most users don’t.
Hungover994@reddit
“New” these days is just a stand in for “Beta”
Green_Somewhere5534@reddit
I use it and am very happy with it. It has everything I need for me as a sysadmin and I am trying to get people away from excessive mail usage and instead use Teams to communicate more efficiently.
catwiesel@reddit
new outlook is testing, and putting testing in prod does sound like a bad idea, not a good idea
additionally, the new outlook will be feature deprived, and it wont be coming back. the business reason is clear. microsoft does not want to maintain and support multiple code bases. outlook for mac , ios, android, web, windows... they will continue to push the lightweight web application, and use that code base, possibly even natively as a pwa in the future, for all outlook versions.
we are long past the point of microsoft caring for the experience or, in fact, customer satisfaction and retention
VRJohnny@reddit
Yes everyone does as everyone will anytime Microsoft forces us to transition
funkyferdy@reddit
Hello no!
Interesting-Gear-819@reddit
Current Outlook New is a replacement for the Mail App. Not for Outlook.
SokkaHaikuBot@reddit
^Sokka-Haiku ^by ^Interesting-Gear-819:
Current Outlook New
Is a replacement for the
Mail App. Not for Outlook.
^Remember ^that ^one ^time ^Sokka ^accidentally ^used ^an ^extra ^syllable ^in ^that ^Haiku ^Battle ^in ^Ba ^Sing ^Se? ^That ^was ^a ^Sokka ^Haiku ^and ^you ^just ^made ^one.
lanidroid@reddit
No it's useless
hyp_reddit@reddit
hell no
Natfubar@reddit
It's the worst. It's like they're not even trying.
Dazza477@reddit
It's better for some things, it's worse for others.
Until it has feature parity with 'old' Outlook, I don't recommend it.
Fysi@reddit
No, because it isn't GA, and so it is not supported by Microsoft for M365 licences.
Enxer@reddit
I liked it more than the old outlook since it supports forcing attachments to save via OneDrive however its mail rules don't support sent from distribution group which is how I sort my mail (sent from the department to folder) so I had to flip it back, set up the rules then swap back.
perthguppy@reddit
Yep. No more slowness and bloated OST files on laptops.
DoNotPokeTheServer@reddit
We don't use it yet because we are currently migrating four AD domains with different Exchange Server and Exchange Online environments to one greenfield AD domain environment with Exchange Online.
However, once this has been completed, I imagine we will transition the vast amount of employees over to the new client. We've been phasing out implementations that rely on the Outlook client to send e-mails, we already banned PST files from our environment and we declared a general moratorium on legacy add-ons. This was all done before the new client was even publicly announced.
We have also been reinforcing the idea with our end-users that less is more. It's not an CRM, it's not a DMS and it's not an ERP. It's a client to process interpersonal e-mail and calendar items.
The only annoyance right now is the lack of offline support, but that is getting worked on and 50% of our users currently run Outlook without cache anyway.
smokingabit@reddit
old, new...all so shit!
WoutBurger@reddit
I Switched to it a couple of months ago to see how it fares, in case out customers want to make thi shift,
its....fine?
At first there were a lot of issues with catagorising and signatures that I ran into.
but now it works fine for my daily use and I dont run into allot of problems
its mostly the changee to it and finding were everything is, but if you figure that out its fine.
SeniorEarth8689@reddit
Does any one use new outlook? -- i block it and remove it with logon scripts.
MichiganJFrog76@reddit
Testing copilot O365 which needs the new Outlook. I'm used to it now.
DadLoCo@reddit
Typical management dick move. Why aren’t we using new shiny product I hear about at the conference Microsoft wooed me at.
Because we been burned.
fourpuns@reddit
It’s fine but doesn’t support PSTs and some other features. Still I never really noticed any obvious issues.
AverageMuggle99@reddit
I use it, I’ve been using the web version for ages and it’s basically an app version of that. The old outlook feels really dated to me now.
I know there’s less features but I just use outlook to send/receive emails.
r0msk1@reddit
The last time I checked, New Outlook doesn't allow E1 mailboxes. I'm not sure if it was already fixed, or it was a limitation. I didn't bother checking it again since Outlook classic is working totally fine.
ResponsibleBus4@reddit
We avoided it because there was no toggle to roll back, we couldn't see shared mailboxes and the feature set was missing quite a few options. I recently started testing it again as the toggle now works and we can see shared mailboxes. I didn't see message recall (which arguably is iffy anyway) so it doesn't look like all of the features have been brought over, but the last revision looks like they have made good strides in shoring up the big issues we seen. Also still no PSt support
Turak64@reddit
Been using it for months, absolutely fine.
theoriginalzads@reddit
I used it on Mac but that was mostly because Outlook for Mac was always garbage. New outlook seems to be fine for what I’m using it for.
I had previously dumped the contents of my old PST files in to my online archive (which I did in old Outlook for Windows, which Outlook was so happy about it was speechless and wouldn’t respond). So PST files aren’t an issue for me.
I really couldn’t complain too much beyond it being unfamiliar.
Mike22april@reddit
Primary argument: Its not yet general available for businesses, ie its in preview, ie it lacks features. Supposedly Sept 2024 it might be usable for business purposes
PTCruiserGT@reddit
This needs a lot more upvotes.
Here's the source from MS showing they're still approaching GA:
https://techcommunity.microsoft.com/t5/outlook-blog/new-outlook-for-windows-a-guide-to-product-availability/ba-p/4078895
Mike22april@reddit
https://support.microsoft.com/en-us/office/new-and-classic-outlook-for-windows-feature-comparison-de453583-1e76-48bf-975a-2e9cd2ee16dd
https://www.microsoft.com/en-sg/microsoft-365/roadmap?filters=&searchterms=397891
intolerantidiot@reddit
Search is awful and I hate the fact that I can't click on mail sort by sender and I see all ails from the sender. It throws you the top alphabetically and you need to go down where you want.
IIRC works in old outlook
Affectionate-Cat-975@reddit
It’s glorified outlook express I prefer to keep the full app I bought
Rolli99@reddit
Apart from the missing features in New Outlook, enterprise customers are currently not eligible for support. Therefore if users have a problem, you‘re basically on your own.
ReptilianLaserbeam@reddit
No… that’s just owa as an app, is missing tons of features, why would anyone want that?
ibuyufo@reddit
I like my old outlook.
hulkwillsmashu@reddit
I instantly uninstall it from the Yates user's profile. I'd rather not confuse them if they accidentally open it up and there's no emails. I hate that it looks similar to Outlook. I know the difference but the typical user usually fishy
CallEither683@reddit
The new outlook is so much better than old. Interface is updated. No more .PST or .OST files. No more calender sync issues or email sync issues. It fixes so many issues
Jaded-Bookkeeper-807@reddit
What happened to the PST and OST files?
CallEither683@reddit
It's literally just an app for webmail. It just syncs from the web. You have to be online for it. So no more issues of not syncing or pst getting to large
Jaded-Bookkeeper-807@reddit
I’m a little worried that you’re not getting the PST and OST files on your computer. As a lawyer, I’d like to have them.
CallEither683@reddit
That literally has 0 relevance. Just stay a lawyer and handle the legal stuff I'll handle the data policies.
Any technician knows that local files for safekeeping is a disaster waiting to happen and local regulations require by law to have offsite copies...
Jaded-Bookkeeper-807@reddit
So where’s the backup copy of all the emails? Lawyers are not in compliance unless they have them.
CallEither683@reddit
By law it must be offsite. It absolutely cannot be on your local machine only. If you think that a local .pst file is better than cloud backups then man I hope your a really good lawyer because you'll be in a whole lot of trouble. We can provide copies too you but by law we must keep them for X number of years depending on local regulations.
I worked in a school district for many years and we had a legal obligation to maintain ALL even deleted emails for 7 years. Had a user who thought they could be slick and deleted the pst and ost files in an event to hide their emails. Luckily we didn't allow offline copies and had everything.
As a lawyer you should understand that keep local copies is a huge no no and will get you in alot of trouble with both state and federal laws
Jaded-Bookkeeper-807@reddit
Not aware of any such law, but as the lawyer who does the contracting with Microsoft and the purchasing, I want to be sure that the PST and OST is available. You’re right, we need to keep them for seven years, but I’m not sure how keeping them off site in someone else’s hands helps me on that.
CallEither683@reddit
For public entities system disasters, data loss, ransonware are not excuses to not have the data. If I store it locally and a disaster occurs we still have a legal obligation to still have that data avaliable no gaps.
We as technicians need to be sure that if all of our equipment was completely destroyed today can I still retrieve the saved data tomorrow
Jaded-Bookkeeper-807@reddit
OK so you’re saying that in order for someone to be compliant, they can’t have the data on their own computer? The model I’m familiar with has data on its own computer and back up elsewhere. I’m already leery enough because Microsoft wants it somewhere else. That’s not really compliant. We’re charged with having control over our own data. Putting it elsewhere loses control of it, unless you can explain why putting it elsewhere under someone else’s control is good for us. Are you assuming that you have to remove access to it from employees?
CallEither683@reddit
It absolutely is complaint. Actually if you keep the data on your own computer your way out of compliance.
So in the tech world we have the CIA Triad. Confidentiality, Integrity and availability. So really in order to be complaint your data needs to be confidential. Meaning only those who need access are given access. Integrity meaning that the data has not been altered. The way Microsoft admin portal and backup is built the backups are immutable. They cannot be altered. Also, you will forever been responsible for your own data and No one has access except yourself. Even in Microsofts solutions it's built such that you have sole control over the data. Lastly is availability, the data must always be avaliable.
What happens if your laptop dies and you now lost emails?
By using the new outlook where everything is synced to the web. You can go to any computer sign back in and still have all data intact. Which is a requirement to be in compliance.
Jaded-Bookkeeper-807@reddit
That’s not something that a typical lawyer knows, and the typical committee regulating the lawyers would not know it either. The model is that you have possession and you have control if you have some technical way of not having possession and having more control that sounds like gobbledygook And you’re likely to get sanctioned for it. You can hire tech guy all you want to make arguments that you’re in compliance, but you’re going to get sanctioned. Where is my data? If I don’t have an OST or PST where is it exactly?
CallEither683@reddit
Actually it is. Typical lawyer and legal committee knows very well as they are included in the decisions.
Your still in possession of your data. You still own it. It's on your computer your accessing it via the internet.
I can tell you right now that if your only doing everything locally your going to be in a whole heap of trouble with both state and federal governments. As a public entity we were audited Annually to ensure we are using offsite backups
joshuajjb2@reddit
No, it's kinda garbage I think
frac6969@reddit
I use the old Outlook but will go to OWA or New Outlook since they can search older emails.
My users can choose whatever they want but most prefer new. A couple of months ago it was missing recall and save to alternate locations so a lot of users switched back. But now that both are available they prefer the new one. I read that an Outlook desktop license is required but it doesn’t seem that way for us.
hotel2oscar@reddit
Address book sucks. Old outlook shows me more info such as aliases, which includes our employee ID. New outlook barely has your email under contact info.
HSC_IT@reddit
We have some required Addins that arent supported in "New" Outlook. Once they have a replacement we will probably be swapping.
No PST may be an issue but in reality not really.
The-CS-Machine@reddit
Fuck no!
brentos99@reddit
Everyday.. I moved from outlook to outlook pwa years ago because ost’s just bogged down my system and now that new outlook is pretty much what I was doing with the pwa, but with better os hooks!!
Niemannnn@reddit
We’re working on switching to it within a year or so and I’m not happy about it. We have a bunch of internal COM add-ins that were rewriting to be web based, and I’m preparing for it to be a total shitshow. Fully preparing for there to be an uproar from our users when we switch.
vCentered@reddit
A couple people in my circle at work decided to try it on their own initiative and then came at me about "all these problems, we can't work".
They went back to old Outlook and life went back to normal.
oneder813@reddit
No
rafeyboy@reddit
Google the everything new outlook removed from outlook post
QuietThunder2014@reddit
Everyone I’ve seen use it hates it. Most people turned it on by mistake and are incredibly happy when I turn it off.
LetzGetz@reddit
I like it
armonica17@reddit
I tried it. I thought it would be great. After about an hour of not being able to get stuff done I found out how to switch it back to the old outlook. That was when it offered to move one day many months ago.
Someb0z0@reddit
The new outlook sux and we reverted back..
I_HEART_MICROSOFT@reddit
Yes but not happily.
chaosphere_mk@reddit
Works great for me in my personal M365 tenant I have. Wouldn't use it for Enterprise. There's no option to send as, it appears.
TherealJerameat@reddit
If it can't open local archives it's fucking useless.
Googol20@reddit
It's not real time ready. Missing so many features and they forcing web on you so all your addins in need to be web based, no com based addins.
Owa sucks so like the others said it's just a wrapper client showing owa.
I'll be avoiding it as long as possible
genuineshock@reddit
We use it, there was no choice given not to lol. It's fine, honestly, I don't get all the fuss. It lets me read, send and sort email. I don't need it to do more than that, I don't care about saving and reading eml files (which now redirect to open in OWA anyhow 🤔).
Funnily enough, unused to gripe about stuff like this when much younger and new to the field. Now, as an ancient greybeard, I actually jump on and appreciate the new stuff.
Now, the thing that irks me...the word "new" tacked onto it and Teams. Even unto their taskbar logos??? That's crazy MS...
Acheronian_Rose@reddit
Its fine, i feel like it interfaces better with Microsofts other software than the old client did
JustDandy07@reddit
When I switch to it, my rules stop working and I'm not going to sit there and try to figure it out.
jlaine@reddit
Because it flat out isn't ready for production for us. 10k+ tenant and each time we go in there it's just lets let someone else deal with this.
Unfairamir@reddit
Every day. It’s basically the OWA which is exactly what I wish everyone would use anyway. The Outlook app could die tomorrow and I wouldn’t shed a single tear. Web based all day BB
nestersan@reddit
No
sanitarypth@reddit
I am a big fan of new Outlook. The average user doesn’t need to interact with .eml files. Sharing.eml files is dumb. Fixing Outlook data files is not something I want to spend my time doing.
VivisClone@reddit
I don't. I've genuinely tried on multiple occasions, but it's just lacking in features. The biggest for a while was that it couldn't open eml files.
You currently are unable to drag and drop emails, and it's basically a wrapper for OWA, so it doesn't have any temp storage it seems, so it will force you to download and save everything, rather than just being able to "open" The files.
Oh, and the way they relocated Delegate mailboxes is terrible. It's under a small folder called Shared Folders (or something like that) and then nested under there are all the delegate boxes.
Once they have full feature Parity I may consider it, but until then we are staying old outlook
ridespinnas@reddit
It's absolutely trash. I switched back very quickly.
graywolfman@reddit
One bug I reported months ago is if you right-click a folder and choose Mark all emails as read, it appears to make those emails as read, along with changing the display of the emails in the folder you have selected to be read - if you close and reopen the new Outlook, the emails that weren't marked as read display correctly, again.
Also, access keys don't work. Can't right-click a folder or email and press a key on your keyboard as a shortcut - but this is also an annoyance I have with Windows 11
grouchy-woodcock@reddit
You mean Outlook Beta.
I used it for about 5 minutes before I switched back.
it-goddess@reddit
Not a fan. Went back to the other version.
Pyrostasis@reddit
I swapped personally to OWA 2 years ago and havent looked back. Then again I dont use drag and drop and other features so not really an issue either way for me. OWA works great other than that for me.
chevguy1@reddit
No, it’s horrible! Had it in for 30 seconds before going back. Had to help someone yesterday and liked at their Outlook like WTF is this before realizing it was just New Outlook.
JDS_802@reddit
I use it, but I use email strictly as a communication method and delete emails older than 1 year. If it's important, it gets saved as a PDF. I don't believe in archives/PST files or need any of the bells and whistles that regular Outlook has. Also, from a support perspective, it hardly ever has the same issues such as losing connection to Exchange or locking up when deleting a large amount of mail. No “Click here to view more on the server”, it’s just all there. If I try that with regular Outlook it becomes somewhat sluggish.
With that being said, I understand why it’s not for everyone at the moment.
Solarflareqq@reddit
Free new Outlook or the Purchased new Outlook?
Embarrassed-Gur7301@reddit
It is just ugly.
iwangchungeverynight@reddit
I’ve been forcing myself to use it. It’s growing on me like a fungus, but now that it supports drag and drop to the desktop and msg format in addition to eml it’s coming along enough that it’s no longer an abomination and is actually ‘ok.’
fosf0r@reddit
Hard no and 400+ of my users agree with me
greatrudini@reddit
I do!! Everyday. All day.
1stworld_solutionist@reddit
Hard no
Quickbooks barely works properly with old outlook and the new one is rubbish and OWA in a wrapper
90% of our recent tickets were users clicking on the new outlook button when told not to
None of the business-grade functionality is there and simple stuff is moved around so much that it’s very annoying to rediscover
fosf0r@reddit
On mobile rn but there's a registry key you can push to disable that slider so your users can't hit it
AbleAmazing@reddit
Yes. I have simple needs when it comes to email.
PriestWithTourettes@reddit
It’s going to be ugly when “New Outlook” becomes “Outlook” and suddenly a lot of advanced features go bye-bye.
Standard_Text480@reddit (OP)
Naming anything New is a terrible practice.. Good ol ms lol
PriestWithTourettes@reddit
New Teams became Teams today. Glad I have this week off.
EastcoastNobody@reddit
sadly yes. iand yea as u/jamesaepp said its LITTERALLY just a local copy of the OWA. large numbers of the plugins don't work. OR when its a plug in like... knowbe4 it wont be in the NORMAL place. Meetings are still fucky, when distributting teams meetings. (because why would you want to send out meetings through EMAIL... ) dumbshit like that
MillerBurnsUnit@reddit
I've used it since closed beta and it takes a while to get used to. It's streamlined and has some nice design elements, but here's what I'm not a fan of:
When you download attachments, you can't just drag them from the email to their destination. You have to save them using the file saver dialog box or use the default into One Drive. Honestly, it's just annoying.
From your inbox, there's no quick calendar visual. You either have to navigate to your calendar, which means your no longer looking at your inbox, or you need to open your pop out menu shortcut to view your daily items. Daily items isn't that helpful if you're looking at an email and need to compare dates and weeks. It's just poorly designed.
It'll get better, but it's not great for common users at this point.
KungFuDrafter@reddit
Man, fuck New Outlook. I mean it works. But is that what we've really come to? Oh it works, everyone rush out into the streets and start dancing!
GenericHipster2@reddit
I do personally but it’s garbage
smoothies-for-me@reddit
No, but I exclusively use OWA with a few different tabs for calendar and shared mailboxes.
SnooTigers9625@reddit
The new outlook acts like owa and or edge cloud version. There is a Microsoft Article with missing features and partially available features, look it up. It helped me understand it.
tescosamoa@reddit
No recall/resend anymore, and you cannot pop out emails, integration with most apps is gone, not a fan of the tabs, but everything else looks great.
It's basically useless.
Pseudo_Idol@reddit
Double-clicking on an email in the message list will pop it out.
What app integrations are you missing?
Tabs are quite annoying.
tescosamoa@reddit
Thanks when I try it again I will double click.
Kiernian@reddit
Eek. Total deal-breaker for me.
Parity99@reddit
Yep, for months. No issues that really concern me.
akdigitalism@reddit
I’ve been using it solely for the last four months and I’m converted to it.
maggotses@reddit
I prefer the new outlook, it's soooo fast!
Only 3 things I don't like: shared mailboxes appear wayyy down and cannot be pinned in favorites. Also, recently, the http real destination will not show when hovering the link.
heroics_GB@reddit
We don’t. Looking at the roadmap though looks like most of the missing features for me will be implemented this year so might try it again in 2025.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Outlook%2CDesktop%2CWeb&searchterms=%23newoutlookforwindows
Standard_Text480@reddit (OP)
That’s quite the list. If they called it something else ie MS Mail and didn’t pass it off like a one for one replacement I would get over it. But the naming convention and rollout are just brutal for anything other than simple emailing.
TimTimmaeh@reddit
My biggest concern is the missing offline cache. Sometimes it is just crucial to have offline content! I still remember when I switched the first time to the new experience and one day later MS had an outage of Exchange Online in our region… Zero (!) mails/calendars/contacts! You’re just sitting there with nothing.
thewarring@reddit
I’ve been using it since it first came out and it’s definitely a lot better now. I use it daily and it does everything that I need it to do.
Paladroon@reddit
I use it almost exclusively. There are a few oddities and I have my own cleanup system that the new one doesn’t support (can’t sort by from/subject and then collapse the groups).
But overall I like it a fair bit.
Nitricta@reddit
New Outlook is basically useless if you want to use shared mailboxes like we used to.
Standard_Text480@reddit (OP)
How so?
toilingattech@reddit
Delegation no longer automatically adds the email in the Windows Outlook desktop app, you have to manually add like you do in OWA or on a Mac.
Nitricta@reddit
I'm unsure since it has been a while, but does it even allow permanently adding another inbox as favorite? You know, like in the normal version where it'll say "Inbox - blabla@contoso.com"
toilingattech@reddit
Yes, but you have to choose - Add another account (or mailbox, or something similar), instead of it just showing up. Easy enough, but one more step for our end users. Those that are used to it being automatic think we're missing it on our end, lol.
AdEarly8242@reddit
Yes it does, it just adds it under “shared with me” under your email, instead of as a separate account.
danstermeister@reddit
Leaving out the "you aren't replying to the latest message" is the wall.
SwiftSloth1892@reddit
Just think of a feature. Any feature. It's straight up broken or not nearly as good as it used to be if it's there at all. Also check the process list. How many instances of edge does it take to run email?
RaguJunkie@reddit
Been using it for a couple of years now - I started using it in beta to test it out. It's pretty good, to be fair, and even supports various third party plugins we deploy to users for spam reporting, and meeting plugins.
I like that it has a crisp, simple UI. Any time I look at 'full' outlook again, I notice how cluttered the UI is, with lots of tiny buttons, ribbons, and 'advanced' menus to do everything.
Sure, full outlook is familiar (I've been using it since outlook '97), and you can do everything you'd ever need to, but it's full of legacy design and features, and it shows.
While I think it's good, I'm sure others will find it too simple and limiting. I can imagine that some high up PA's who use lots of shared calendars, PST exports, or mail merge might not be a fan of losing some of that functionality. For 99% of other more normal users, I'm sure it'll be absolutely fine.
AdEarly8242@reddit
Yep. Now that knowbe4 can be added to the ribbon and not requiring 4 clicks to find where it is hidden, I’m fine with new outlook, though I let employees use either.
Kiernian@reddit
That's good news.
Does it support the Dynamics/CRM plugin? Because the lack of that will be a dealbreaker for a large number of people I know.
YouveRoonedTheActGOB@reddit
I don’t treat my inbox like a file server, and I don’t use complicated shit. It’s been totally fine.
Ape_Escape_Economy@reddit
Nope, it’s shit.
snorkel42@reddit
I use OWA exclusively. I bloody hate the client.
101001101zero@reddit
Wait you guys use the outlook app? I don’t even have it installed on my Mac daily driver. It is installed on my windows machine but only to test feature navigation to provide instructions to end users and to save/open .Eli files.
The web interface could use some work but it gets the job done.
GregC_63@reddit
Hard no.
gomibushi@reddit
Its a bit short of ok. It doesn't handle change in resolution and sometimes needs an extra restart, but for me as a fairly basic user its just a bit more ustable than most such software. But honestly it's not as bad as the hype wants it to be for most users/uses.
ObeseBMI33@reddit
Sure but we’ve reverted back every time for one reason or another
BoredTechyGuy@reddit
Not only no but hell no. It's Alphaware at best.
b4k4@reddit
It's garbage OWA wrapped in an application. I tried it and switched back so fast
duncansmydog@reddit
Pretty sure most plugins don’t work. That’s a dealbreaker for me.
XacmihelStreet@reddit
Last time I used it, it didn’t have support for shared mailboxes. So that got it removed.
Backieotamy@reddit
It works fine. My biggest gripe is that I can't drag an email into my calendar and it automatically open a calendar event.
The integration with M365 and Copilot that's coming though will take care of all that.
We're currently partner testing it, and it's $$ but damned amazing.
VelvetOnion@reddit
I use it and encourage staff to use it. It is so much faster and easier to manage. The features that are missing don't affect our users.
yorkie0362@reddit
I used it for a while, but you can't select and delete groups of emails by clicking on the group header, that sent me back to Outlook (proper)
32178932123@reddit
Tried it recently as it now has quick actions. However, it turns out you can't use ctrl+shift+1-3? You have to use ctrl+shift+4 as the lowest number... Went back to the old one, my archive quick action has firmly settled for years - I'm not going to be able to change that.
SuperGuy41@reddit
Tried for almost 3 months. Tried to reorder some folders today. Yeah I’m back on old
Electronic-Crew7786@reddit
The way it handles shared mailboxes is annoying. Specifically surrounding notifications and how it doesn’t seem to refresh it reliably.
NikeHoodie@reddit
I like it now Had to get used to not having a good to do list and have started using the planner and teams planner instead
liebeg@reddit
I hate it so much. Give me one reason its better? Oh we added a different color theme
throwaway997918@reddit
It's has all of the downsides of a web app with none of the upsides.
bravid98@reddit
I use it because old Outlook chokes on multiple large mailboxes for me.
We also force new Outlook on our AVD users.
Furcas1234@reddit
Tried it. Hated it as much as the old thick client. I went immediately back to web outlook. Still using web teams too because the new teams app isn't better either.
throwaway997918@reddit
At least one knows what to expect from a web app. The new Outlook is doing a kind of false marketing by presenting itself as a true desktop application, but delivering a web app experience with all its downsides and very few of its upsides.
Also, its clearly not the best and brightest from the VSCode team that has been working on the New Outlook.
thewunderbar@reddit
This is a weird statement since the new client is basically a PWA version of the web client with a few added features.
Furcas1234@reddit
That's basically it for me. I don't want/need another thick client. I am curious now that it is essentially a copy of the web version how that relates to security aspects. At least if I'm tracking down things via an EDR I can search for olk.exe. I haven't looked into that side at all.
yahuei@reddit
Marketing killed it for me, no way to enforce stuff like default fonts, signature management etc.
TinderSubThrowAway@reddit
Trying to find shared mailboxes has been the toughest for some of our users to do.
Und3adShr3d@reddit
I used it for about 5 mins. Tried to open an email conversation as an attachment and got a message advising “That feature is not available”.
Given that we deal with a LOT of emails as attachments this is an absolute deal breaker for me.
BoMax76@reddit
I keep giving it a try but ultimately switch back a day later. I find it difficult to work with calendars and over all just feel slow in it.
Hug_of_Death@reddit
I actually love it. So smoother of an experience, expertly if you use it with OneDrive. For a while with the previous outlook I ended up preferring using OWA in most cases and new outlook has pulled me back to the desktop client. It’s fast and seems very stable on my pc. My one gripe is that I seem to have to switch back to old outlook if I want to change a lot of the advanced settings.
jptechjunkie@reddit
Usual_Beyond4276@reddit
New outlook is hot garbage.
agk23@reddit
It requires you to be online to open your email, like wtf??
AccomplishedPlay7@reddit
I guess I’m not a heavy user of the features in classic because I don’t mind new outlook at all and it has done everything I’ve asked it to do. Our users have the option to use either one.
shveylien@reddit
No, and here's why.
Its an online app. Cannot store and view email when out of wifi range.
M$ requires permission to access your email because its not your machine you are viewing, its remote server content, which means the app is probably Edge backend and webmail dressed up like productivity software.
All of your email get stored on M$ servers. Expect future cloud storage one drive capacity limits and recurring service costs for more storage.
Kiernian@reddit
To be fair, OST files are pretty ridiculously busted. I guess now we know why Microsoft put almost no noticeable effort into fixing them.
fluce13@reddit
Soon everyone will, seen it a thousand times where people don't like new versions and fight the inevitable that the current will eventually not be an option. Just adapt to change, anything else in our field is insanity.
LigerXT5@reddit
I use the New Outlook, mainly to familiarize myself.
First few months, I couldn't find Slack listed anywhere, to send select emails to my work chat to better communicate, instead of forwarding any everyone responding within the team with confusion in the mix. A thread of the email in Slack has made communications easier, then I, or otherwise, will respond.
I recently...I thought I lost some recent emails in my inbox. I felt so stupid once I realized. You know how Outlook requires you to Left Click words with the red line, to choose the correct spelling? Well I left clicked in a word to remove an extra letter, then hit Back Space. Well, the cursor wasn't being placed in the word, no change was happening. What was happening when I hit Backspace, emails in my inbox, starting at the top (the email I was responding to) was being sent to Archive. Thankfully only 5 emails "vanished" when I realized what was changing on screen. Took me another moment to find where the emails were vanishing to, which was the Archive folder. Wish MS would follow industry standard, everywhere else has the spell corrections under the Right Click menu...
Kiernian@reddit
The missing features don't bother me so much as the scroll-load-scroll-load-scroll-load.
If I want to find an e-mail I know I got from SOMEONE about SOMETHING but I happen to know I got it nine months ago, I can open old outlook, hit the scrollbar in my inbox and as long as I'm reasonably good at estimating distance-to-time on the bar, BAM. I'm right there, or at least close enough that I can fine tune backward or forward a few screens.
Trying to find past e-mails without using search is damned near untenable in new outlook.
When I'm forced to switch, I'll be switching to something else entirely, even if that means IMAP and Thunderbird.
The search bar isn't accurate enough to replace manually finding my own e-mails and new outlook makes that INCREDIBLY time consuming.
If they modified the search in outlook to use all of the old google operators (back when google used to respect them) so I could "-ThisSpecificWord" to continually refine my search AND if the damned client didn't hang when you try to go back and edit the text you had in the search bar without closing out of search and starting all over again, it MIGHT be usable, but nope.
A fair number of power users are going to go apeshit over how awful working with all of that javascript is compared to a standalone compiled client.
If we wanted a webmail interface, we'd be using webmail in the damned browser.
pericles123@reddit
I do, and I f'ing hate it
Creepy-Editor-3573@reddit
It's a piece of shit. Run away.
MaxKulik1@reddit
I personally don't mind Outlook (new). I think the only thing that really bugs me about all the new software Microsoft has been release is that they add (new) to the end of it. I think I'd rather them just replace the old one as it causes A LOT of confusion for people who are not very tech savvy.
rolandjump@reddit
We have it deployed but from feedback no one really likes it. They go back to the old Outlook
Crenorz@reddit
It's web bases = SWEET. That means SERVER side everything and no client info/settings (of note anyways).
Issue = like when they updated to .net, if the add-on you use does not support, it does not work at all. This is not an MS thing, the vendors had YEARS to plan and get it working. IE it works on the web, it works for the new outlook.
PRO's - no more "outlook" issues, its like the web version - what you see is the server version. Much faster. Calendar invites are web bases and no downloading a .ics file then opening it, ok the security risk and save... It also means the web version is a FULL version and not a 1/2 ass outlook version.
FlagonFly@reddit
Most of the hotkeys I use all day long don’t work.
2000nesman@reddit
We literally can't because it doesn't support onprem
JohnBrine@reddit
I prefer webmail and as far as I can tell that’s new outlook. So I guess I like new outlook and prefer it to the old app.
BrilliantEffective21@reddit
nope, blocked the update on my admin laptop.
new outlook is crap, trash and stupid.
unless i'm forced to use it, i'll adapt to it when adoption time comes
otherwise, i'm still on legacy
Difficult-Devil@reddit
I use the new outlook. It’s just fast.
mi__to__@reddit
No, it's just terrible.
996twist@reddit
yep, i'm the guinea pig for my company (or so IT tells me). Went to it for pinning emails, and generally works ok, with only some small issues. Spelling errors suck (when you left click it brings up suggestions, so it's hard to click into a really mangled word) and sometimes the attachments don't preview (I end up downloading them to look).
It isn't happy with Hubspot, but honestly neither is regular outlook. More of a Hubspot sux issue.
Overall, most of my coworkers are fine with "old", while I'm working with IT to explore some of the "new" outlook issues.
JohnyMage@reddit
Yes, on my work notebookworks fine. But I came from Linux . We don't praise old outlook on the light side of the force, so it wasn't hard to get used to it.
keitheii@reddit
We've disabled it via GPO until I feel it's ready and beneficial.
I am using it personally so I can see how it's evolving with each update..it's getting better, but not baked enough for me to ro it out quite yet.
I do have to say though, I am enjoying have both the old and new Outlook installed at the same exact time, allowing me to have my work email open in the old client and my personal in the new client.
CraigAT@reddit
This is an old post (so not sure how up-to-date it is) but it was very comprehensive:
https://www.reddit.com/r/sysadmin/s/3RSqDBs27p
Personally, I have tried new Outlook a few times, and each time I have ended up swapping back after a few days or a week of things that I could no longer do. Most of my issues were related to shared mailbox usage (categories, favourite folders etc).
I do know many people who are very happily using new Outlook though. I think it tends to be those with very straight forward needs that appreciate the new cleaner look.
Ay0_King@reddit
Not at all. I tell all of ours users to avoid it like the plague.
tejanaqkilica@reddit
Yes, it can send and receive emails and it is faster than the Classic Outlook.
That checks all my boxes.
4t0mik@reddit
If they can survive OWA..then sure.
Other than that, it's a total peice if crap. I say this with almost certainty.
Outlook is not dying, no matter what MS plans for New Outlook. They just cant bear to bring themselves to admit it.
zeezero@reddit
All the "new" version suck. outlook, teams etc..... microsoft ui team seem to think less productivity is better.
ipreferanothername@reddit
i turned it on and immediately had to find the registry key to turn it off. i dont even remember what annoyed me so bad but it was something i used commonly. never rushed to change something back so fast in my life.
FreeAndOpenSores@reddit
I saw it once. I got leprosy and cancer at the same time. But I was lucky that the leprosy made the cancer fall off my body and I survived.
I hope I never see it again.
Honestly, all Outlook versions since 2013 have been festering turds.
LRS_David@reddit
Many Mac folks I work with use it. But I can't at a practical level. And others I know feel the same. The list view of email is incredibly feature missing. And for those of us who get 30 to 200 emails a day the 3 column view is a disaster. In list view I can see 20 to 40 emails at a time. If column view 5 or 10. And with critical details missing like which account (of the 15 to 20) I work with the email a part of.
I'm hoping they put all the column options back before the EOL the old one. And if not I guess I get to move to Thunderbird for email.
QWxx01@reddit
I like it. Does the job and doesn’t get in the way. Also it’s not slow.
WhatNoAccount@reddit
It’s just a skin on owa, which pretty much everyone but 4 people hate
anxiousinfotech@reddit
It only takes 4 people to ruin everything for everyone
WhatNoAccount@reddit
And I’m 3 of them
Jaymesned@reddit
Fewer if they're c-suite
matrix2113@reddit
I work for a nonprofit that doesn’t have access to the Old outlook but it forced me to use the new outlook. Feels weird.
subbywubby01@reddit
I've tested it multiple times and went back quickly, but since April, I've completely switched to the New Outlook and won't look back. Drag and drop? What for? The only dragging and dropping I do is to drag an email into my events pane to create a ToDo task or create an event in my calendar, a feature I adore in the New Outlook. Pst support? Why? Backup/restore should be done on the tenant level, not in your mail client. Mail signatures? Should be done using a SaaS offer to centrally manage and dynamically generate signatures based on Entra user details. With the New Outlook, I can reach inbox zero using and keep track of important mails by categorizing my mails, snoozing them for a while or favouriting them. The ToDo integration is the icing on the cake for me.
It's a shift in mindset and the way you use outlook, but I found this video very inspiring and an eye-opener: YouTube link
Spkk@reddit
Been using it for over a year now. It's totally fine. Some of the issues posted in this thread have already been resolved through updates and it is clear Microsoft will continue to develop New Outlook.
Stosstrupphase@reddit
Security policies disagree with its „store login credentials on MS servers“ shenanigans.
Stosstrupphase@reddit
Plus, we do not see added value compared to old timey outlook 2019, or thunderbird.
Heyfool3000@reddit
It’s fucking trash
admlshake@reddit
I've been using it for a few months. I send weekly info on all the issues I have with it. It's a lot.
JerikkaDawn@reddit
I need to be able to "collapse all" when using group by, so no.
thomasmitschke@reddit
No, this suxx like hell!
SysAdminDennyBob@reddit
I poked it with a fork and decided it was not done yet, putting it back in the oven for probably 2 years.
But_Kicker@reddit
Drag and Drop is typically a windows feature and not outlook. You maybe be able to do this if you open Outlook with elevated privileges. I’d assume the main reason drag and drop isn’t readily available, is because users would bypass the 25mb file limit with drag and drop. If you attach like a normal person, the file can’t be more than 25mb.
As a sysadmin, I am forcing myself to use the new Outlook so I can properly support it. Took me 3 days of hating it, but it’s not too bad. I’ve been using it for several weeks now.
lambusdean77@reddit
i'm glad i stopped to read these comments. we have a lot of folks that rely on mail merge, so if new Outlook won't do that, that's going to be a really big disruption. I have my concerns about the lack of .pst files, but maybe this is a good time to seek out other email backup options. (I'm kind of new to this so suggestions are welcome lol)
vermyx@reddit
It does not have feature parity with regular Outlook and is a wrapper for the web view. No feature parity for me makes it a no go. The main issues I have gotten is that they can't format the views the same way, cant make the rules work correctly, and that they can't set the window ribbons the same way
Passey92@reddit
The ability to save emails, and open old saved emails is vital to our usage. Also the ability to export an entire mailbox which cannot be done on new Outlook. So for now, no dice.
Wilfred_Fizzle_Bang@reddit
Yes been using for a good few months now performance is way ahead of full fat Outlook. It has its quirks but for the most part works perfectly for my needs.
HDClown@reddit
I hate it, but a number of users are using it and don't really complain about it.
Many of those people ended up using it because when they search "Outlook" in the start menu, new Outlook comes up first. Some of them got flipped to new Outlook when Microsoft was forcing it (it wasn't disabled prior to me coming into this environment) and they just assumed they had to use it. It's about 50/50 when I tell someone how they can go back to and use classic Outlook as to if they actually revert or not.
Ahindre@reddit
I used it for a couple months, it's fine but it was missing a couple features that got annoying. It's a work in progress so I wouldn't force it on anyone yet.
Problably__Wrong@reddit
I let people try it until they hate it.. "Oh new Outlook doesn't do that yet, you'll want to switch back if you need that feature.
Polyolygon@reddit
It’s dog shit so far from my experience. If I wanted to use the limited webapp, I would. But all in all it just wreaked havoc on some of our configurations when employees tried it. Lost access to PSTs(not ready to move away yet), saving emails as file… and a few other random issues that made me turn off the ability to even try it. No plans on implementing it until they finish up the features on it.
sryan2k1@reddit
Our LOB apps uses an unfortunate army of COM addins.
Standard_Text480@reddit (OP)
This is another major issue imo thanks
PatekCollector77@reddit
You need to left click to spell check in an email body but right click to spell-check in the email subject...
Standard_Text480@reddit (OP)
This caused me a ticket lol I had to play with for a minute to figure that out
PatekCollector77@reddit
I was so mad when I realized it. You would think at least one person at Microsoft actually uses new outlook. Maybe the guy in charge of this was told but it was through a Teams message so it was never delivered lol
phild1979@reddit
I reverted back as one of the main features I use is to apply a notification reminder to emails that I send so it prompts the user to read the email when I need them to as a reminder for something important. That feature doesn't exist in the new outlook and it looks awful.
progenyofeniac@reddit
I don’t keep people from choosing to use it, just like I don’t keep them from emailing profanities to the CEO. I don’t recommend it, it’s gonna ruin your day and won’t be as fun as you hope, but buddy you’re welcome to try it.
CrazedTechWizard@reddit
New Outlook is basically just OWA. I've been using it because I like how it looks, but just today I had to switch back to the old outlook to export a folder to PST for somebody and was just like...baffled that there wasn't an easier way to do that.
outofspaceandtime@reddit
I started using it and it’s okayish now. Old Outlook was slow and bugging with just two shared mailboxes & I do prefer a dedicated window for mail rather than a browser tab…
It’s still not the most fluent or best, but’s okay.
CrazyITMan@reddit
We have written a script to remove this piece of trash before it has a chance to contaminate the world... Missing features, hang ups (drops in connection), a boat load of complaints...
botgeek1@reddit
No.
sweetpicklelemonade@reddit
I don't use Outlook for anything other than basic e-mail. So it works for me. I think Microsoft is counting on the fact that people will stop using it as their Swiss Army Knife (document management, CRM, ERP, etc..)
_DoogieLion@reddit
Tried it, still use it day to day to test. It’s still buggy as hell. Often messages just open with a white box. It’s very slow compared to old outlook to navigate and open.
It uses up a lot of screen real estate with white space.
I do like the styling and new functionality they have added.
Conditional formatting would be really useful again though.
apandaze@reddit
No.
brosauces@reddit
It is just web outlook in a app wrapper. I prefer web outlook but since there are no desktop notificaitons for GCC we can't even use that or Web.
mullethunter111@reddit
Won't touch it until they add the count feature in the inbox (bottom left corner). Can't do inbox zero without it.
rogueop@reddit
No, because they still haven't added the ability to use user-created templates/forms.
ImpossibleLeague9091@reddit
It is missing features. Mostly quick steps for what I use. I use it anyways I've worked around it
HertogJan1@reddit
yes i don't need all the bells and whistles i just want a fast lightweight e-mail client i don't want local copies. outlook 2022 tends to break quite a bit in my experience (probably something to do with our shitty e-mail setup) having to delete and re-add the profile.
LithiumKid1976@reddit
Actually as someone who didn’t want to use it , because of the look and feel of it, I eventually changed over about 2 weeks ago. And it’s not too bad at all, haven’t found or had any issues with it yet.
HotMuffin12@reddit
Definitely not. My outlook was doing this weird thing where it kept asking me to authenticate yesterday so I had no time to fix it. Configured new outlook and immediately became pissed at how crap it was
Managed to fix outlook and felt relieved.
Does anyone know when they’re retiring the “normal” outlook? All of our 2k users are going to absolutely destroy our service desk department
Standard_Text480@reddit (OP)
Another commenter says 5 years support at least :)
HotMuffin12@reddit
Ahhhhhh relief. Yeah I’ll have changed jobs by then so not my problem 😂
DM-me-corgis@reddit
We let users turn it on if they want to. I’ve been using it for a while and don’t have any complaints myself but I’ve also used web mail for like 25 years so it does what I need and expect email to do.
Pretty much every end user who has tried it finds that it messes up their workflows and asks to switch back.
jetcamper@reddit
I use it. Works much better than the classic one. Pinned messages are also quite useful
Standard_Text480@reddit (OP)
Is that worthwhile over flagging or creating follow up folder?
jetcamper@reddit
I mean it’s a preference but works for me
PlayBCL@reddit
Don't do it. Everything breaks on new outlook.
Let_There_Be_Pizza@reddit
As Microsofts new approach suck, I cant drag and drop and AFAIK even signatures wont work due to the lack of support for keys
Art_Vand_Throw001@reddit
I use it and like it. Only bad thing I’ve noticed is it doesn’t handle pst files, so in the event I need that for a backup I switch to the old.
dirthurts@reddit
The new outlook feels like an old outlook from another dimension. Not a fan.
PsychologicalAioli45@reddit
All of my users that have tried it absolutely hate it so we are staying with Outlook 365 (desktop app) for now.
tch2349987@reddit
I use it but I also go back to the old version whenever I need it. It does not have all the features the old version has and I don't know if they will adopt all of them. It depends how your environment is, and you know it better than us. If you want to be restrictive, just tell the features yet so adopting it would cause issues. If you know those people are cool, you can let them have it but tell them that you aren't responsible for any missing feature, and they will have to go back to the old version anyways.