HELP! M.2 NVME drive not showing up in disk management.

Posted by Daanjansen@reddit | buildapc | View on Reddit | 141 comments

Hi, everyone

I need some help figuring out why my new m.2 ssd is not showing up in disk management First of all heres my parts list: https://pcpartpicker.com/list/qBjHXb

So I bought a second m.2 nvme drive (Intel 660p 1TB). After having installed it in the M2M slot of my motherboard the drive shows up in the bios, device manager, in the properties of my C:/ drive and even CPUID Hardware monitor detects the drive as seen in the screenshots provided. Despite this I cannot manage to get the drive to show up in disk management so I can assign a drive letter to it and have it show in the file explorer.

Ive been at it all day trying out fixes of people with similar problems but no luck yet. This is what ive tried so far:
- Reseating the drive
- Installing the correct drivers directly from intel.
- Deleting the Standard AHCI 1.0 Serial ATA-controller drivers
- Deleting, reinstalling and updating all disk related drivers.
- Run the hardware and devices troubleshooter
- Ive tried 3rd party software, ("Minitool Partition Wizard" which couldn't detect the drive and "EaseUS partition master" which did detect the drive but could only scan it for files.)
- Diskpart
- Disabling SATA port 4/5 in bios
- Enabling and disabling RAID
- Disabling CSM and fast boot settings in BIOS

I am probably still missing a few fixes that ive already tried. I have basicly tried everything I was able to find and cannot find any new posts with proposals of fixes I havent already done.

The only thing I can think of that I havent done is switch the Intel drive with the Crucial one to see if the M2A slot does work. But because of the hassle removing the CPU cooler to access the slot I would rather do that as a last resort.

In the imgur link below theres some pictures of the diskmanager, devicemanager etc. (Sorry for the OS language not being English I hope it isnt too much of a problem) https://imgur.com/a/Z4mcFEp

If theres any additional info needed I would be happy to provide it. I hope we can find a fix and possibly help others experiencing the same problem.

Edit: Fixed a formatting error and added attempted fixes.

Edit2: So after a chat with Intel support I did a low level format using KillDisk which fixed the issue.